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Mr. Lube Customer Satisfaction Survey

Are you satisfied with your experience at Mr. Lube? Mr. Lube is making constant efforts to improve its service and products. You are invited to give your valuable opinions to help Mr. Lube make progress.

Mr. Lube Customer Satisfaction Survey Guide

  • Go to the Mr. Lube customer satisfaction survey
  • Read the Official Rules
  • Select your preferred language from English and French

Mr. Lube Customer Satisfaction Survey

  • Enter the survey code
  • Enter the date you visited
  • Click the “ENTER” button

Mr. Lube Customer Satisfaction Survey

About Mr. Lube
Mr. Lube is a Canadian chain of automotive service centers, specializing in oil changes and other scheduled maintenance.

Reference Links

  1. Mr. Lube Customer Satisfaction Survey Official Link: www.tellmrlube.com
  2. Mr. Lube Official Site: www.mrlube.com

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YOUR RATING
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Rating 4.1248votes

  1. Rated 4
    says:

    great service

  2. Rated 5
    says:

    Excellent service. Couldn’t fit my Volkswagen Jetta with wipers so gave me a pair for your other vehicle. Very accommodating.

  3. Rated 5
    says:

    Un super service

  4. Rated 5
    says:

    The service tech were very helpful / friendly.
    Nice service.

  5. Rated 4
    says:

    Very helpful staff and service was great.

  6. Rated 5
    says:

    Amazing fast and friendly service.

  7. Rated 5
    says:

    I had an awesome experience today with mr lube and my technician john went above and beyond to make sure my day was so much brighter. He fought with my most difficult windshield wiper and won!! YAY John.. Thank you so much

  8. Rated 5
    says:

    Killer service from a fun bunch of professionals! Cheers! :)

  9. Rated 1
    says:

    Will not be ever returning. Had a sizeable oil leak after our last visit. Phoned with complaint and was told to bring vehicle in. After an inspection wherein a washer was changed…we were told that we have an old vehicle and we are probably leaking oil from the engine somewhere. The ONLY time our vehicle leaks is after we visit Mr. Lube. This was not the first occurrence. Meanwhile oil on a concrete driveway is pretty ugly and not really fixable. Manager not particularly concerned. I would not recommend this company…especially if you have an older car. Also we would not allow them to lubricate our doors this time because of the mess they have made in the past.

  10. Rated 5
    says:

    The technicians were excellent. Very professional and friendly. Also informative and knowledgeable.

  11. Rated 5
    says:

    5 star service today.
    Bank st. Ottawa

    Z3048RGE2

  12. Rated 5
    says:

    Upon arrival I was greeted right away by the technician and offered a drink. I ask for hot chocolate. Went to the next available stall. As they progress on their maintenance routine , the technician explain to me what they are doing. They also replaced my windshield wiper at no cost. They top up fluid levels
    , check tires, lights and others.
    Upon completion of their lube work ,I was given a printed copy on the status of my car. Rear brakes need attention soon. I’m satisfied with their service and will be back on my next lube maintenance schedule.

  13. Rated 5
    says:

    all was great . best service anywhere, nuber 1 rate for me.

  14. Rated 1
    says:

    Oil change and transmission oil change 2 hours in Langley! Technician if I can call him that didn’t know how to find and hold a fennel! Never going back!

  15. Rated 1
    says:

    you charged me $9.59 for half a quart of oil….shame on you

  16. Rated 5
    says:

    Excellent service, even on a very busy morning. The shop was full and cars were waiting. They still got me in within 15 minutes and were quick with the service. That’s why I always use Mr. Lube.

  17. Rated 5
    says:

    Excellent service. Very fast and efficient.

  18. Rated 5
    says:

    Excellent service. Quick job , very efficient

    all people were very courteous and friendly.

    18/7/2019

  19. Rated 5
    says:

    Excellent service. Quick job , very efficient

    all people were very courteous and friendly.

  20. Rated 5
    says:

    Always great service at this location.

  21. Rated 1
    says:

    The technician changed the PCV as part of the maintenance schedule and it shows later by the dealer that this is not true

  22. Rated 5
    says:

    Great Work. Keep it up!!!

  23. Rated 5
    says:

    I’ve been dealing with Mr. Lube for quite a few years. I can’t say enough about the service I have been receiving. Quick, efficient, courteous. The service is above consistent.

  24. Rated 5
    says:

    Excellent service! Very friendly employees and passed all my expectations. Highly recommended to anyone with a car.

  25. Rated 5
    says:

    Great service,very polite and well taken care of.

  26. Rated 4
    says:

    Great service. Prices are too high though.

  27. Rated 1
    says:

    Overpriced!!!

  28. Rated 5
    says:

    Again today in mrlube i went for my tire changed and things were smooth the leader was his name starting something then EEEP lol I forgot his name
    But he was cool .3 yrs same location so far so good

  29. Rated 5
    says:

    Code z12nkdzx8 had oil change today in my car im going back tomorrow to get new tire.
    Ranvir is Excellent employee he’s good person they are all nice his friend actually he helped me he fixed my car stereo for free i just asked him Ranvir and he just called his coworker and he did good job they both are nice.

  30. Rated 5
    says:

    Vish Sukh and Dang were intelligent and helpful

  31. Rated 1
    says:

    Reference Code: Z0743H43
    I had my car in for service for the brakes last week, and they discovered a very major oil leak from the transmission. And why is this an issue for Mr Lube? Your technician had spray-painted the entire area, oil leak and all, without even a mention of the problem. And the new Michelin wipers: one parted company with the car on the 401 at 110kph (gone) and the other was just saved as it too had come loose. they were not installed correctly! All in all, very poor workmanship.

    Never coming back!!

    Rating: 1 out of 5

  32. Rated 4
    says:

    very fast and efficient, only thing is the trust issue, of having to give keys to attendant, don’t trust me not to turn key.

  33. Rated 5
    says:

    Excellent Services No One Can Beat.KEEP IT UP .GOOD WISHES

  34. Rated 3
    says:

    Great service

  35. Rated 5
    says:

    Great service

  36. Rated 4
    says:

    It was very organized, and quick service for changing my tyres

  37. Rated 5
    says:

    Very good service – always very pleasant and thorough

  38. Rated 2
    says:

    Zack in Airdrie, Walmart was not the friendliest person to deal with, poor attitude, walked like he’d needed a good boost of inspiration. Sloppy service, no windshield top up for the second time in a row. Nit sure if I’ll be back, might try on other Walmart service.
    :survey code: Z0509RQ3Y. .

  39. Rated 5
    says:

    Z05ATCH2F service was excellent!!!

  40. Rated 1
    says:

    Saturday march 2,2019 I brought my ford escape to mr lube at 16919 stony plain road as I have brought all my vehicle there and have had good service until my last visit on saturday. terrace the servicetyech was unfriendly n acted unprofessional. the whole experience left me rather upset n stared changing my mind to come back ever. 2 main things that really did it was when he checked my air filter and came to cinclusion it was still good. he went to put it back n had a hard time putting it back in place n then came to me and said it was wrong filter which I replied well that’s a problem then cause you guys installed it on a previous oil change and his reply was to roll his eyes and say that I had it replaced somewhere else. I said check your records it will show you that you guys did it. he shrugged his shoulders and put in back in my suv with no problem. if it was the wrong one why would u put it back.i asked to use washroom n he said yes go ahead . I was in washroom a matters of minutes n I got back in my suv n he toalled up the bill. I asked if he had checked tire pressure and he said yes he had while I was in washroom and isaid really. he said yes he had n that I was in washroom quite awhile and he had checked tires and cleaned windshield. I wasn’t in washroom that long. I asked him how the pressures were and he said they were all at 32 n I asked why 32 when previous techs had always put them 35 which is recommended. I asked him again if tiress were all good when he first checked them and he replied again yes. which is a lie. my suv has tire pressure sensors on tires and sensors said I had a low tire. another reason why I brought my suv to mr lube cause I thought tech would find which tire was low and I could get it fixed as well. since I keep getting told that mr lube does tire service as well. so now I am forced to take it somewhere else to get air filter checked again to see if it is right filter n also to get tires checked. I am totally not happy.

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