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Mr. Lube Customer Satisfaction Survey

Are you satisfied with your experience at Mr. Lube? Mr. Lube is making constant efforts to improve its service and products. You are invited to give your valuable opinions to help Mr. Lube make progress.

Mr. Lube Customer Satisfaction Survey Guide

  • Go to the Mr. Lube customer satisfaction survey
  • Read the Official Rules
  • Select your preferred language from English and French

Mr. Lube Customer Satisfaction Survey

  • Enter the survey code
  • Enter the date you visited
  • Click the “ENTER” button

Mr. Lube Customer Satisfaction Survey

About Mr. Lube
Mr. Lube is a Canadian chain of automotive service centers, specializing in oil changes and other scheduled maintenance.

Reference Links

  1. Mr. Lube Customer Satisfaction Survey Official Link: www.tellmrlube.com
  2. Mr. Lube Official Site: www.mrlube.com

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YOUR RATING
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Rating 4.1228votes

  1. Rated 1
    says:

    The technician changed the PCV as part of the maintenance schedule and it shows later by the dealer that this is not true

  2. Rated 5
    says:

    Great Work. Keep it up!!!

  3. Rated 5
    says:

    I’ve been dealing with Mr. Lube for quite a few years. I can’t say enough about the service I have been receiving. Quick, efficient, courteous. The service is above consistent.

  4. Rated 5
    says:

    Excellent service! Very friendly employees and passed all my expectations. Highly recommended to anyone with a car.

  5. Rated 5
    says:

    Great service,very polite and well taken care of.

  6. Rated 4
    says:

    Great service. Prices are too high though.

  7. Rated 1
    says:

    Overpriced!!!

  8. Rated 5
    says:

    Again today in mrlube i went for my tire changed and things were smooth the leader was his name starting something then EEEP lol I forgot his name
    But he was cool .3 yrs same location so far so good

  9. Rated 5
    says:

    Code z12nkdzx8 had oil change today in my car im going back tomorrow to get new tire.
    Ranvir is Excellent employee he’s good person they are all nice his friend actually he helped me he fixed my car stereo for free i just asked him Ranvir and he just called his coworker and he did good job they both are nice.

  10. Rated 5
    says:

    Vish Sukh and Dang were intelligent and helpful

  11. Rated 1
    says:

    Reference Code: Z0743H43
    I had my car in for service for the brakes last week, and they discovered a very major oil leak from the transmission. And why is this an issue for Mr Lube? Your technician had spray-painted the entire area, oil leak and all, without even a mention of the problem. And the new Michelin wipers: one parted company with the car on the 401 at 110kph (gone) and the other was just saved as it too had come loose. they were not installed correctly! All in all, very poor workmanship.

    Never coming back!!

    Rating: 1 out of 5

  12. Rated 4
    says:

    very fast and efficient, only thing is the trust issue, of having to give keys to attendant, don’t trust me not to turn key.

  13. Rated 5
    says:

    Excellent Services No One Can Beat.KEEP IT UP .GOOD WISHES

  14. Rated 3
    says:

    Great service

  15. Rated 5
    says:

    Great service

  16. Rated 4
    says:

    It was very organized, and quick service for changing my tyres

  17. Rated 5
    says:

    Very good service – always very pleasant and thorough

  18. Rated 2
    says:

    Zack in Airdrie, Walmart was not the friendliest person to deal with, poor attitude, walked like he’d needed a good boost of inspiration. Sloppy service, no windshield top up for the second time in a row. Nit sure if I’ll be back, might try on other Walmart service.
    :survey code: Z0509RQ3Y. .

  19. Rated 5
    says:

    Z05ATCH2F service was excellent!!!

  20. Rated 1
    says:

    Saturday march 2,2019 I brought my ford escape to mr lube at 16919 stony plain road as I have brought all my vehicle there and have had good service until my last visit on saturday. terrace the servicetyech was unfriendly n acted unprofessional. the whole experience left me rather upset n stared changing my mind to come back ever. 2 main things that really did it was when he checked my air filter and came to cinclusion it was still good. he went to put it back n had a hard time putting it back in place n then came to me and said it was wrong filter which I replied well that’s a problem then cause you guys installed it on a previous oil change and his reply was to roll his eyes and say that I had it replaced somewhere else. I said check your records it will show you that you guys did it. he shrugged his shoulders and put in back in my suv with no problem. if it was the wrong one why would u put it back.i asked to use washroom n he said yes go ahead . I was in washroom a matters of minutes n I got back in my suv n he toalled up the bill. I asked if he had checked tire pressure and he said yes he had while I was in washroom and isaid really. he said yes he had n that I was in washroom quite awhile and he had checked tires and cleaned windshield. I wasn’t in washroom that long. I asked him how the pressures were and he said they were all at 32 n I asked why 32 when previous techs had always put them 35 which is recommended. I asked him again if tiress were all good when he first checked them and he replied again yes. which is a lie. my suv has tire pressure sensors on tires and sensors said I had a low tire. another reason why I brought my suv to mr lube cause I thought tech would find which tire was low and I could get it fixed as well. since I keep getting told that mr lube does tire service as well. so now I am forced to take it somewhere else to get air filter checked again to see if it is right filter n also to get tires checked. I am totally not happy.

  21. Rated 5
    says:

    good job

  22. Rated 5
    says:

    Survey Code YZRPH5TE2
    Great service and give good advice for my car
    Thanks

  23. Rated 5
    says:

    Good service Survey code YZRDWP515

  24. Rated 5
    says:

    Your technician Matt was absolutely the best – he let me know of things to come on my maintenance schedule…made suggestions for a service (fuel line cleaning and told me that I would notice the difference right away – I did- he also replaced a front headlight bulb which is notoriously hard to do on my Jeep he also gave me a quote for the differential servicing, trans and transfer case. This is the first time that I have used Mr. Lube and I will be back because Matt’s service was the best I have received from an oil change outlet. Thank-you Matt.

  25. Rated 5
    says:

    11-Feb-2019
    Survey code: VZQ1AHPPO
    Great service, explained things thoroughly and very pleasant.

  26. Rated 5
    says:

    Amazing service

  27. Rated 5
    says:

    SURVEY CODE YZPAR8617

    THE PEOPLE AT MR LUBE ARE A GREAT BUNCH
    BEEN GOING TO MR LUBE FOR YEARS

  28. Rated 5
    says:

    Thanks for being so professional and efficient. Great service!

  29. Rated 5
    says:

    Thank you good job

  30. Rated 5
    says:

    Thank you guys very good job

  31. Rated 5
    says:

    To Whom It May Concern,

    This is a thanking latter, to acknowledge an excellent job done by brakes technician Preet, and the store manager Puneet.
    Puneet has shown not only excellent technical skills, in brakes replacement, he also demonstrate the ability of a very good co-ordination the entire store activity, while he was working on my car. Along with all these professional qualities, I’d like emphasize also, his excellent customer skills and work attitude. Even if he was suppose to leave work, as his working time was over, he decided to keep working on my car, staying longer, until the job was totally completed.
    Having said that, I’d like to thank, as well, to the other guys working on my car, for oil changing, wheels balancing, tire rotation, TPMS job, transmission fluid changing etc. All of them, have done a very good work, taking their job very seriously, working hard, and trying to do the best, in order to keep their customers happy.
    At the end of this letter, I’d like to congratulate everyone involved in creating and developing such wonderful team. Going to this store, for may car service, I feel like I go home, meeting my family members.

    Thanks a lot and, I congratulate you all one more time.

    Best Regards,

    Your happy customer, Nick Pelin.

  32. Rated 5
    says:

    Work good

  33. Rated 2
    says:

    I use this company service for several years and until now was pretty happy. However, I was very disappointed today with my visit to Mr. Lube. I waited 1 hour with only one car ahead, then that guy stopped twice to talk to his co-worker on the matter not related to my service and didn’t even check my lights (high beam, turn signals and breaks) in the end, he generally moved like sleeping and wasn’t interested in me as a client as I didn’t ask for expensive service. When I pointed out about lights, he said “it’s ok, next time”. I guess, now I have to watch who is working on that day.

  34. Rated 5
    says:

    Excellent service

  35. Rated 4
    says:

    Fast and fine courteous service. Environmentally friendly.

  36. Rated 1
    says:

    Have been to 3 Mr.lubes in Regina, being positve and giving them a chance. So when had bad service at 1 I went a different one. BAD IDEA, everything is a scam to make more money. They don’t actually do the jobs they are charging you for. They took a tire off to check for a leak, had me agree to a repair. Tore the tire apart, then informed me I need a new tire because there was absolutely no way they could put the tire back on the rim or the car. When I wouldn’t agree to a new tire, .they charged me the same to at least put the spare on so I could leave. Went to a tire shop when I left, here I wait while they put the original tire back on my car. Wont waste any more money there for sure!

  37. Rated 1
    says:

    Went to MrLube for tire rotation-fellow checked & said not adviseable as couple tires worn so gave me quotes for new tires-Plus my oil was over safety line-so he looked after it,as last oil change was at MrLube and a rookie had done. Checked air pressure in tires as well & made sure all the same. Fellows went out of their way to be polite/and gave the best service . Awesome job.

  38. Rated 5
    says:

    EXCELLANT SERVICE

  39. Rated 1
    says:

    Worse service
    Survey xkkvepeg

  40. Rated 5
    says:

    Outstanding service

Survey Discussion