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Mr. Lube Customer Satisfaction Survey

Are you satisfied with your experience at Mr. Lube? Mr. Lube is making constant efforts to improve its service and products. You are invited to give your valuable opinions to help Mr. Lube make progress.

Mr. Lube Customer Satisfaction Survey Guide

  • Go to the Mr. Lube customer satisfaction survey
  • Read the Official Rules
  • Select your preferred language from English and French

Mr. Lube Customer Satisfaction Survey

  • Enter the survey code
  • Enter the date you visited
  • Click the “ENTER” button

Mr. Lube Customer Satisfaction Survey

About Mr. Lube
Mr. Lube is a Canadian chain of automotive service centers, specializing in oil changes and other scheduled maintenance.

Reference Links

  1. Mr. Lube Customer Satisfaction Survey Official Link: www.tellmrlube.com
  2. Mr. Lube Official Site: www.mrlube.com

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YOUR RATING
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Rating 4.1196votes

  1. Rated 2
    says:

    I use this company service for several years and until now was pretty happy. However, I was very disappointed today with my visit to Mr. Lube. I waited 1 hour with only one car ahead, then that guy stopped twice to talk to his co-worker on the matter not related to my service and didn’t even check my lights (high beam, turn signals and breaks) in the end, he generally moved like sleeping and wasn’t interested in me as a client as I didn’t ask for expensive service. When I pointed out about lights, he said “it’s ok, next time”. I guess, now I have to watch who is working on that day.

  2. Rated 5
    says:

    Excellent service

  3. Rated 4
    says:

    Fast and fine courteous service. Environmentally friendly.

  4. Rated 1
    says:

    Have been to 3 Mr.lubes in Regina, being positve and giving them a chance. So when had bad service at 1 I went a different one. BAD IDEA, everything is a scam to make more money. They don’t actually do the jobs they are charging you for. They took a tire off to check for a leak, had me agree to a repair. Tore the tire apart, then informed me I need a new tire because there was absolutely no way they could put the tire back on the rim or the car. When I wouldn’t agree to a new tire, .they charged me the same to at least put the spare on so I could leave. Went to a tire shop when I left, here I wait while they put the original tire back on my car. Wont waste any more money there for sure!

  5. Rated 1
    says:

    Went to MrLube for tire rotation-fellow checked & said not adviseable as couple tires worn so gave me quotes for new tires-Plus my oil was over safety line-so he looked after it,as last oil change was at MrLube and a rookie had done. Checked air pressure in tires as well & made sure all the same. Fellows went out of their way to be polite/and gave the best service . Awesome job.

  6. Rated 5
    says:

    EXCELLANT SERVICE

  7. Rated 1
    says:

    Worse service
    Survey xkkvepeg

  8. Rated 5
    says:

    Outstanding service

  9. Rated 5
    says:

    Excellent Service! Thank you Mousa! I explained the problems I was experiencing with the car and Mousa looked into each one and solved them all. He also found that my coolant was very old. He actively involved me by showing me the problem and explaining why the coolant needed to be changed and the problem I could have if it wasn’t done. I was very pleased that he took the time to explain and show me the problem. Terrific customer service! Thank you again Mousa!

  10. Rated 5
    says:

    Great, asked a million questions because my car was burning oil. Every question was answered 10/10

  11. Rated 5
    says:

    Always great service

  12. Rated 5
    says:

    great service. looked after all my immediate needs.

  13. Rated 5
    says:

    Awesome service!!!:) great people and happy customer!!!

  14. Rated 5
    says:

    Awesome service!!!:)

  15. Rated 1
    says:

    I did not appreciate getting told to get off my phone while i wa in the shop.I have to recieve calls from my clients so not answering was not an option. I was told it was because they had to check my lights, to which i replied i could have done that while i was on the phone. i will not be treated like that at a lube shop. thee are options and some other shop will now get my business on all my vehicles

  16. Rated 5
    says:

    Amazing service!

  17. Rated 1
    says:

    I asked my wife to go and get the oil changed because I was in the hospital, I had a stroke. She went to Mr. Lube at 30 Park Rd in Oshawa. The bill was $137.79 for an oil change. This place is a rip off, I have never paid $137.79 for an oil change in my life. Oh by the way they put new wiper blades on my truck at no charge. Am I happy with Mr. Lube? Not at all, I will never recommend Mr. Lube nor will I ever go to another Mr. Lube.

  18. Rated 5
    says:

    Very polite niceteam thank you so much very reliable approachable team Mr joo and team mr.lube 37 street

  19. Rated 1
    says:

    Worst experience ever! I will never ever return!! Survey code XKH7HEZP6

  20. Rated 1
    says:

    Worst experience ever! I will never ever return!!

  21. Rated 5
    says:

    I went to MR. Lube on 7562 Yonge Street today and less than 10 minutes, the technician called me for changing my car’s oil and filter. it was fast and efficient service with a reasonable price. Brilliant customer service by Sam. I think, he is the store’s manager. Highly Recommended it.

  22. Rated 5
    says:

    great service and honest in Peterborough Ontario

  23. Rated 5
    says:

    I had my 4 winter tires mounted at the 16630 Yonge St. location in Newmarket. Service by Derek and others was friendly , quick and thorough. I was pleased with the outcome of my visit.

  24. Rated 5
    says:

    Super helpful today. Thanks Greg, Jared and Jayden

  25. Rated 2
    says:

    Out of stock on oil filter original visit, waited in line or 20 minuts for nothing

  26. Rated 4
    says:

    gud job

  27. Rated 5
    says:

    Out standing service. Really polite and cheerful attendant

  28. Rated 5
    says:

    Thomas was very accommodating and new his stuff it was a great experience.
    Thanks again Thomas.

  29. Rated 4
    says:

    Quick service. Friendly staff.

  30. Rated 5
    says:

    Chris was great, very pleasant and happy. They even gave me some tips on, how to remove wax from plastic. Thanks guys

  31. Rated 3
    says:

    HAD TO WAIT TO LONG WAS TOLD COME BACK IN 2 HOURS THE CAR HAD NOT BEEN IN YET WAIT 45 MINS MORE

  32. Rated 5
    says:

    Good job

  33. Rated 5
    says:

    Survey code. XJNKD56JD

  34. Rated 5
    says:

    Excellent prompt service. Highly recommended!

  35. Rated 2
    says:

    Servie tech (Nas) was good . But the supervisor was not. Was gonna charge me $15 dollars to replac a air filter which I was gonna supply.

  36. Rated 1
    says:

    VERY VERY VERY POOR SERVICE Survey code XJMRCP4NC

  37. Rated 1
    says:

    XJ8GMWH1R- very unsatisfactory. After picking up my Cadillac could smell smoke. While driving smoke started coming out from under the hood. Could see visible liquid leaking from underneath the vehicle. Needs to be towed back to the garage and repair, replace, etc. Very disappointing experience. Hopefully will get a response. Thank you. Rating 1

  38. Rated 5
    says:

    very nice service that work there and nice providers.

  39. Rated 5
    says:

    It was great

  40. Rated 5
    says:

    very pleased with my visit. did an excellent job changing my lightbulb also they tightened my window wipers, which were almost falling off.

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