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Tell Bath & Body Works Customer Survey

What did you usually purchase at Bath & Body Works? How do you like the customer service at the Bath & Body Works store near your home? Now Bath & Body Works is listening to customers for feedback and suggestions. Bath & Body Works is looking forward to getting your feedback through customer satisfaction survey so that they can make improvement.

Bath & Body Works Customer Survey Guide

  • Visit Bath & Body Works customer satisfaction survey page and read Terms & Conditions
  • Fill in the required entry forms with your receipt

Bath & Body Works Customer Survey

  • Please rate how satisfied you are with their products

Bath & Body Works Customer Survey

  • Enter your name, email address and other information

Bath & Body Works Customer Survey

About Bath & Body Works
Bath & Body Works, a Subsidiary of L Brands, is a retail store in the United States. It runs business in shower gels, lotions, fragrance mists, perfumes, candles, and home fragrances which have become its specialties.

Reference Links

  1. Bath & Body Works Customer Survey Link: www.tellbathandbodyworks.com
  2. Bath & Body Works Official Site: www.bathandbodyworks.com

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Rating 4.259votes

  1. Rated 5

    love bath and body works

  2. Rated 5

    I love bath and body works

  3. Rated 5

    I love this store.

  4. Rated 5

    I had two great experiences at store #1566 Northwest in Houston,TX 77040. On both of my visits I was assisted by Sondos Oda. Sondos has all of the qualities you need in a store leader. Excellent customer service from entry until exit. I could see her smile through her mask and she was very,
    warm and friendly. This is my first visit at this store since it was remolded. After my first great experience I, had to come back here to shop again.
    I just want thank Sondos Oda for taking time to assist me during my visit. Bath &Body Works you have outstanding employee. Sondos is a great asset to the company and she represents it well. Thank B&BW for having Sondos in your store she, lightens it up. Sondos puts the C’ in customer service.

  5. Rated 1

    i spend hundreds of dollars at bath and body works on hand soaps, candles and mostly wallflower refills that i have in every room. when i get the free item i go in just for that. i went in today to redeem my free item and was looking around. i know what i like and that is the water based scents that are not sweet or floral. i was looking around for about a minute before the extremely aggressive floor associate approached me and asked if i needed help so i said i am looking for my free item but i am noticing all the small sized things are sweet. she immediately got hostile claiming the whole wall was not sweet using examples such as lavender vanilla and champagne toast. anyone knows these are extremely sweet scents. she continued listing the whole wall and giving me no helpful advice. another associate attempted to help me and was very kind even though i explained that the scent was still too sweet. he didn’t feel the need to get aggressive with me. the rude associate, Kate, continued being rude saying things like “if you think this is too sweet, i dont know what to tell you i dont have anything else for you”. if this is the kind of people bath and body works wants representing them then i will surely bring my business elsewhere. extremely disappointed

  6. Rated 4

    I have been almost everywhere in bath and body trying to find coco shea honey it has cocoa butter, shea butter, and pure honey in it seems like they took it off the market but if possible people would like it back.

  7. Rated 2

    I love to shop bath and body works but I went yesterday and I got charge twice for the items I bought . It makes me feel anxious about something that you don’t have but you paid for it.

  8. Rated 3

    I am a loyal customer and I have been for years. That being said… Why on earth is it so hard to give a promo code that works? I even tried to receive free shipping on a $100 order and that also was unavailable. I like the products but I think if you’re spending a nice amount the very least they could do is provide you with a current and accurate promo code or cover the shipping I don’t think that’s too much to ask.

  9. Rated 5

    love this store

  10. Rated 1

    Just received the worst service ever from the Buffalo, NY Walden Galleria store!! The one down stairs by the Apple store. The “new” manager, a guy who is tall, red hair and a long red beard. You truly need to learn how to treat customers! Your attitude was rude, your demeanor was beyond unprofessional. I bought 12 candles on black Friday, they were supposed to be buy 3 get 3. He would not allow me to use a coupon! Your company mails out these coupons! I have used coupons on the black Friday deals each year. Would not help me on the floor. Would ask questions and he was very short, everytime I picked up a candle to smell, he was right there to “slam” it back into place. I work retail, I get it! But never would I be disrespectful. Will never shop there again!

  11. Rated 1

    So I just got back from bath and body works on Black Friday and they had a sale for buy 3 get 3 free. And the lady in the register didn’t even do that I got my 6 items and she charged me all but just lowered the prices for them. I don’t under Why have a sign that says buy 3 get 3 free if you’re not going to do that. It was at Cielo Vista Mall in El Paso TX.
    And this wasn’t the first time you guys hire people who don’t know what they’re doing.

  12. Rated 4

    Awesome service

  13. Rated 4

    Staff were every kind and supportive

  14. Rated 5

    very satisfied

  15. Rated 5

    rated5.0 great customer service at Norterra store.

  16. Rated 5

    Great customer service

  17. Rated 5

    I shop at the West Bend, WI store. The sales people are always very nice and helpful. They have a good working knowledge of their products and can always answer your questions.

  18. Rated 5

    I love the moisturizing body washes.

  19. Rated 5

    I love the moisturizing body washes especially Rose; it leaves my body feeling clean and the scent lasts much longer than any other body wash I’ve used before.

  20. Rated 2

    it’s a ok product

  21. Rated 5

    Love the products!

  22. Rated 5

    My skin was so much smoother after ising

  23. Rated 5

    I LOVE the moisturizing body washes. I have 3 but the shea and coco butter Honey is hands down the best. The scents are not over powering, clean and moisturizing. I don’t feel that residue on my skin either.

    The packaging is perfect! I don’t want pumps in the shower, and it feels durable. Please don’t change it!

  24. Rated 5

    Love all the fall scents. Everyone in store is very friendly and attentive.

  25. Rated 5

    Love the new moisturizing body wash. The other ones dried out my skin and made me eczema terrible.

  26. Rated 1

    I buy Bath & Body hand soaps for everyone I know for Christmas gifts. At our family Christmas party alone I give out over 60 soaps. I also buy for them for neighbors, friends and co-workers. Since I buy so many I buy them throughout the year. I rely on sales and coupons to help with the cost. Hand soaps were on sale today for $2.95. I had a coupon for 20% off entire purchase. I read the details on the back. Nothing saying you can not use it on sale items. When I checked out the sales girl at Bath&Body works at 7474 Towne CNTR PKWY in Papillion Ne said I could not use the coupon on the soaps. She said if I wanted to pay 6.50 per soap then I could use it. If this is your policy now you might as well take me off your
    email list. I will be returning the soaps and will find another place of business to do my shopping. Was a loyal Bath&Body shopper but not anymore.

  27. Rated 1

    Worst online customer service I have ever encountered from any retailer.

  28. Rated 5

    My Thanks to Stacey Store# 82163 Laughlin Outlet Center on 05/08/2019 for my two bath body oil flavors, i purchased.

  29. Rated 5

    love it!!

  30. Rated 5

    I love Bath and Body Works!!!

  31. Rated 5

    Everyone was very nice.

  32. Rated 5

    I absolutely love bath and body works. I always go crazy when I go in the store

  33. Rated 5

    Love bath and body works. My addiction

  34. Rated 5

    Always great customer service at the Easton store in Columbus.

  35. Rated 5

    Employees are helpful and friendly. It also has a nice clean atmosphere.

  36. Rated 5

    Awesome customer service at the store on Harbison Boulevard in Columbia South Carolina

  37. Rated 1

    I usually shop at the bath & bodyworks at La Palmera mall in corpus and the customer service is usually great. But today the cashier was HORRIBLY RUDE! She ruined my shopping experience there, I didn’t catch her name but I hope they don’t allow her on the register until she can get some more customer service training. RUDE, RUDE, RUDE!!

  38. Rated 5

    Love the candles!! Wine cellar is my favorite! Wish it was out all year!

  39. Rated 5

    I love the apple and ginger bread lotion and body wash and there candles and there hand soap the margarita would love to try more

  40. Rated 2

    I was unable to access the survey.

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