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Tell Bath & Body Works Customer Survey

What did you usually purchase at Bath & Body Works? How do you like the customer service at the Bath & Body Works store near your home? Now Bath & Body Works is listening to customers for feedback and suggestions. Bath & Body Works is looking forward to getting your feedback through customer satisfaction survey so that they can make improvement.

Bath & Body Works Customer Survey Guide

  • Visit Bath & Body Works customer satisfaction survey page and read Terms & Conditions
  • Fill in the required entry forms with your receipt

Bath & Body Works Customer Survey

  • Please rate how satisfied you are with their products

Bath & Body Works Customer Survey

  • Enter your name, email address and other information

Bath & Body Works Customer Survey

About Bath & Body Works
Bath & Body Works, a Subsidiary of L Brands, is a retail store in the United States. It runs business in shower gels, lotions, fragrance mists, perfumes, candles, and home fragrances which have become its specialties.

Reference Links

  1. Bath & Body Works Customer Survey Link: www.tellbathandbodyworks.com
  2. Bath & Body Works Official Site: www.bathandbodyworks.com

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Rating 4.339votes

  1. Rated 5

    Love the products!

  2. Rated 5

    My skin was so much smoother after ising

  3. Rated 5

    I LOVE the moisturizing body washes. I have 3 but the shea and coco butter Honey is hands down the best. The scents are not over powering, clean and moisturizing. I don’t feel that residue on my skin either.

    The packaging is perfect! I don’t want pumps in the shower, and it feels durable. Please don’t change it!

  4. Rated 5

    Love all the fall scents. Everyone in store is very friendly and attentive.

  5. Rated 5

    Love the new moisturizing body wash. The other ones dried out my skin and made me eczema terrible.

  6. Rated 1

    I buy Bath & Body hand soaps for everyone I know for Christmas gifts. At our family Christmas party alone I give out over 60 soaps. I also buy for them for neighbors, friends and co-workers. Since I buy so many I buy them throughout the year. I rely on sales and coupons to help with the cost. Hand soaps were on sale today for $2.95. I had a coupon for 20% off entire purchase. I read the details on the back. Nothing saying you can not use it on sale items. When I checked out the sales girl at Bath&Body works at 7474 Towne CNTR PKWY in Papillion Ne said I could not use the coupon on the soaps. She said if I wanted to pay 6.50 per soap then I could use it. If this is your policy now you might as well take me off your
    email list. I will be returning the soaps and will find another place of business to do my shopping. Was a loyal Bath&Body shopper but not anymore.

  7. Rated 1

    Worst online customer service I have ever encountered from any retailer.

  8. Rated 5

    My Thanks to Stacey Store# 82163 Laughlin Outlet Center on 05/08/2019 for my two bath body oil flavors, i purchased.

  9. Rated 5

    love it!!

  10. Rated 5

    I love Bath and Body Works!!!

  11. Rated 5

    Everyone was very nice.

  12. Rated 5

    I absolutely love bath and body works. I always go crazy when I go in the store

  13. Rated 5

    Love bath and body works. My addiction

  14. Rated 5

    Always great customer service at the Easton store in Columbus.

  15. Rated 5

    Employees are helpful and friendly. It also has a nice clean atmosphere.

  16. Rated 5

    Awesome customer service at the store on Harbison Boulevard in Columbia South Carolina

  17. Rated 1

    I usually shop at the bath & bodyworks at La Palmera mall in corpus and the customer service is usually great. But today the cashier was HORRIBLY RUDE! She ruined my shopping experience there, I didn’t catch her name but I hope they don’t allow her on the register until she can get some more customer service training. RUDE, RUDE, RUDE!!

  18. Rated 5

    Love the candles!! Wine cellar is my favorite! Wish it was out all year!

  19. Rated 5

    I love the apple and ginger bread lotion and body wash and there candles and there hand soap the margarita would love to try more

  20. Rated 2

    I was unable to access the survey.

  21. Rated 5

    I love bath and body works products! I buy their candles and hand soaps exclusively. I do wish there was a card or a way to enter your email so coupons did not have to be presented at the register. It never fails I forget mine at home. While I do purchase a ton of products from them I do not shop there without a coupon or during a sale. My home has a minimum of a dozen candles on hand at all times but i never have or would pay full price.
    I also have never done a store survey before but the last few times I’ve been to my local store in Oviedo FL one of your associates has really impressed me and prompted me to want to give you some good feedback on her. Her name is Claudia and she is fabulous! Always so helpful and positve, loves your products and makes me want to shop there. I always look to see if she is working even if I wasn’t planning on stopping in that day I will. She always points out new things she thinks I’ll like and I usually buy it, because she is just that pleasant! She also helps me out when I forget my coupons which to me means I will never hesitate to make purchases while she is working.

  22. Rated 1

    Was not able to complete the new shape 3 wick candle survey

  23. Rated 2

    Extremely rude customer service given at the Cumberland Mall location.

  24. Rated 5

    I love everything about Bath and Body. The Customers Services is on POINT! My favorite fragrance is Moonlight Path. But the new lotion bottles are horrible. The look make them not as Romantic like the Spray Mist. I just turn them around on my Dresser. I love beautiful flowers and the lotion bottles doesn’t have that look anymore ☹️ But the overall staff are excellent. I went to The Greenville, Mississippi store, in the young lady that assist me her name was ShaGreta Perry. She was so polite and very heart warming. Her customer service is extremely excellent. From the Welcome to B&B and to let me know if I can assist you with anything. The process of checking me out and Greeting me with Happy Holidays and come again. I mean it was like she been working at B&B for years. Excellent Sportsmanship 100%. Help me and assisting another customer at the same time. Customer Service like that, I really appreciate it. LOVE IT! Customer for life!!!!❤️❤️❤️❤️

  25. Rated 5

    I love there 3 wick candles! They make your whole house smell wonderful!

  26. Rated 5

    I love their products. I don’t use any other hand soap but bath and body works esp the foamy one.

  27. Rated 5

    I love the store I Turlock ca. They’re all really nice.

  28. Rated 5

    Love the new aromatherapy natural essential oil candles..cant wait to purchase more!

  29. Rated 5

    My first time going in I really enjoyed help was amazing, and I loved the smell of the candles …..

  30. Rated 5

    My first time going in I love that and I love the smiles and the help was amazing

  31. Rated 5

    It is perfect store. Bath&BodyWorks

  32. Rated 5

    Great stuff I always have the best experience there the girls and the team are very helpful I love the discounts especially when things are $3.50 it’s amazing the smell of the quality I am a huge fan

  33. Rated 4

    I would love to purchase refills of my favorite hand soaps (liquid and foamy) instead of buying so many perfectly reusable bottles.

  34. Rated 5

    Great customer service, especially from a employee named LaCrisha!! She always has a smile on her face and always is so helpful in the Killeen Mall Bath and body Works Location in Killeen,TX Thank you and I hope her is recognized by her management!!!! Thank you

  35. Rated 5

    I was at your at store 80166 on 8/17/17 I was help by Jackie. I would like to comment on the way she helped me. I want to let you know how patience she was with me and help me but other items. It was a pleasure being at your store and when I go back I will make sure she will help me again.

  36. Rated 5

    Very Satisfied always 5

  37. Rated 5


  38. says:

    Created the greatest arsitlec, you have.

  39. Rated 2

    I shopped in the store in Waterford, CT today, I asked the girl behind the counter,”Don’t you have hand cream any longer?” She said the only thing was Hand soap and body lotion, The staff need to know their products, Really disappointed.

  40. Rated 5

    Always great service, will always shop at Bath&body!!!

Survey Discussion