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ALDI Customer Feedback Survey

The supermarket is probably the most frequently visited shopping place for families or individuals. It’s related to household essentials and everyday life. To make sure you get the most enjoyable shopping experience with ALDI, it listens to your opinions in the ALDI Customer Feedback Survey. To return your favor, you will be entered into a prize draw for a £100 voucher.

ALDI Customer Feedback Survey Guide

  • Go to the ALDI Customer Feedback Survey online page. Enter the survey code from your receipt. (See Reference Link 1)

ALDI Customer Feedback Survey

  • Choose the time and date of your most recent visit to ALDI.

ALDI Customer Feedback Survey

  • Based on your shopping experience, rate how you felt with the staff, waiting time in queue, the first impression of the store and more.

ALDI Customer Feedback Survey

  • Choose whether you would like to answer more questions. If not, just select “Skip to the end”.

ALDI Customer Feedback Survey

  • Fill in your email address, name and phone number to complete the survey and get entered into the prize draw.

ALDI Customer Feedback Survey

About ALDI
ALDI is a Germany-based supermarket chain with over 9,000 stores in over 18 countries. ALDI sets itself apart from other brands by offering discounted products from suppliers under it own labels. This gives ALDI the strength of negotiating the price so that it can pass on the savings to customers. ALDI assures the public that only fresh grocery and quality items are presented in store.

Reference Links

  1. ALDI Customer Feedback Survey Link: www.tellaldi.com
  2. ALDI Customer Feedback Survey Prize Draw Official Rules
  3. ALDI Official Site: www.aldi.co.uk

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Rating 4.0191votes

  1. Rated 4

    Really like Aldi. Would like for my Aldi to carry Vitality Cereal Vanilla Almond more frequently. Great cereal! On the Survey, I entered the code and it didn’t recognize it? My store is #73, S. Emerson Ave, Indianapolis, IN. Thanks for your help.

  2. Rated 5

    shop every week at aldi and love the prices but cant get to do the survey , is there something wrong with the site?

  3. Rated 5

    Hi I cannot get on to the tellaldi.com site to enter in the £100 draw. Can you please let me know if the problem has been rectified
    Thank you
    S cook

  4. Rated 5

    I love Aldi it’s cheap and the staff are very helpful you don’t wait at the tills they always put another till on if there is more than 6 very happy I go at least 3 times a week. I live in Widnes Cheshire

  5. Rated 1

    Bought today some scallop gratins with best before Aug 2019!!!! Not happy as it’s now Sept 2019 didn’t notice date before l purchased them very dissatisfied rated 1

  6. Rated 1

    Hi I had the most horrible experience visiting your store on the 07/09/2018, I had no change to get a trolley so I waited at the end of the counter and just behind me was two workers stacking toilet rolls one of the girls seen me but just kept on working so I assumed she would deal with me once she was finished but no, after a while she looked in my direction again and asked did I want something! And I smiled as it was a silly question as I was queuing at the counter, she said in a ignorant way well I can’t read your mind! I stated to her was it not obvious that I needed something as I was standing at the counter, she mouthed something which I could’int make out, I could not believe the disgust how her attitude was. I deliberately went to her counter thinking she would apologized for her behavior but I was mistaken! I spent 74 euro in that shop and I think it will be my last I shall wait your reply to make up my mind on that. Thank you. Shop: Athlone county Westmeath, ireland,

  7. Rated 1

    Been to Aldi 30.minutes ago been going for years really disappointed with service on rice lane liverpool nothing on shelves spoke to assistant commented on this response was what do you expect we’ve been busy then found been overchanged on two items not good today

  8. Rated 1

    The survey is a complete waste of time….I have tried several times and it will not allow you to complete it.

  9. Rated 1

    Survey is not user friendly; would not accept my numbers.

  10. Rated 4

    Your staff is great. Please bring back oyster crackers and other frozen juices.

  11. Rated 1

    I am slowly losing faith with Aldi I have stopped buying potatoes because of constantly getting frost damaged ones, I have stopped buying eggs because out of six large ones there is always one that is boarder line between large and medium I will guarantee that if you went in the store now and randomly pick a pack of large eggs one will be as I have stated. The last two packs of easy peel satsumas have had one bad one among them, It’s no good saying bring them back, with the cost of fuel at the moment I would be out of pocket. I the standard does not improve it’s by-by Aldi. P.S I HAVE TRIED TO PUT MY NAME ON THIS AND IT WILL NOT EXCEPT IT

  12. Rated 3

    There is no survey code on my receipt. I went to Aldi , Botley, Oxford today and when I got home I found that I was overcharged. I bought 2 old potatoes and was charged for Advocado’s at 95 pence each.
    Very, very disappointed!! I live the other side of Oxford and have to get a bus there. I only discovered Aldi a couple of months ago and as I am on a low pension income, I thought it would be great to be able to save money on my food bill. I will now have to check my bill each time before I leave the store which is a bind. So I may not bother and will tell all my friends
    Merchant ID: xx14941 Terminal ID: xxxx2042
    Date, 06.07.18 Time, 09.50
    Yours very sincerely
    Val Gould

  13. Rated 1

    Just been to your supermarket in Inverurie, Aberdeenshire and been very,very disappointed that you hardly stock any British vegetables. They are all imported. Appalling. I also could not access your tellaldi survey. I am a very unhappy customer. Will think twice about visiting your shop again.

  14. Rated 5

    I would just like to say that Monty on the Tills was excellent on tills. Great customer service. Chris was also wonderful making a swift exit in spite of being held up by a manager. Great store to come into.

  15. Rated 1

    Am a customer and I have noted that most of your flowers for planting are so dry. Would you have someone to be watering them. I have bought few times and they desperately need water please.
    Thank you

  16. Rated 1

    Tried tellaldi.com customer survey on a number of occasions but code entered never works.

  17. Rated 5

    Stefan at meanwood Aldi. Is by far the nicest most helpful person on the tils. Always smiling and happy. His customer service is amazing.

  18. Rated 4

    Good range of all products. Good value for money.

  19. Rated 5

    Me again. Didn’t say that our regular local Aldi is Biggleswade.

  20. Rated 5

    We use Aldi stores fairly frequently but not exclusively. Many times we have spent more than intended because of the irresistible special buys.
    We have always found that your hardworking and diligent staff are very helpful. Always pleasant, helpful and cheery.
    After a recent purchase of a television I had difficulty setting it up. I called the customer after sales number and was very pleased when, in 2 minutes, I was guided through the procedure and the tv is now working.
    I must say that we have never been disappointed by the quality of your products nor the shopping experience in your stores. This experience extends to several countries in Europe.

    Bob Petch – a happy customer.

  21. Rated 5

    We enjoy shopping a Aldi and especially love all the fresh fruits and veggies.

  22. Rated 5

    Absolutely amazed and delighted with the stocking levels today given the prevailing weather conditions, well done and thank you to all involved in this achievement.

  23. Rated 1

    Worst shopping experience ever. Cashier was nasty and refused to check me out unless I removed the items from the belt. Will never shop in Aldi again.

  24. Rated 1

    This people name melissa had a very nasty attitued no respect for customer i will not shop at the please any more

  25. Rated 5

    Amazing people..great prices and food delicious

  26. Rated 5

    Fun place to shop. I love Aldi’s. Hope you come back with those 10.00 coupons again. How do I fill out the survey????? Computer illiterate.

  27. Rated 4

    The staff at the Preston Road branch are very helpful, always!! I however do not understand why Aldi do not make more Kevin & Katie carrots to make more money for the children cancer charity. I have cancer my self and couldn’t get to the store because I was ill. I refuse to buy them off eBay when the charity do not get the monies!!! Why don’t Aldi make more to prevent this happening?

  28. Rated 2

    I went to your Aldi store in South Yarra today 16/12/17 to purchase your Dyson barrel hoover which was advertised as being on sale today and lined up with others who also were after the same item, only to be told once in store that it all went to people who lined up after 6 the day before.Had I known I too would have gone the day before.

  29. Rated 5

    The staff is very welcoming and helpful. I am always greeted with a smile, and importantly the prices are great

  30. Rated 5

    Im so happy that a new local aldi has opened .this shop has got every thing i need and has got really good items for an cheap and affordable price. I bought wireless headphones for my daughter for just £6.00.

  31. Rated 4

    I am annoyed that Aldi no longer do 1kg packs of smoked and unsmoked bacon for £3.69. Instead they have replaced them with 250 gram ones at 99p which equates to £3.96 per kilo. In effect this is a 27p or 7.3% per kilo price hike. Where have the larger packs disappeared too in the last couple of months? All is not lost because Lidil have started doing them for an offer price of £3.29.

  32. Rated 5

    Ive never been to an amazing store like ALDI and I am very impressed and very well building and great and amazing prices too, and also I wish to add that even though the store that I am going to is Grand Rapids Minnesota. It might be under staff but the services is the best that I have ever had in years, and its been 5 years sense I ever had real true kindness and services, and I’m not picky ether its just hard to go shopping when all I deal with is crappy people so thank you for the kindness and respectable staff and a shot out to the cashier name is Elizabeth great smile and also a great attitude too, and beautiful eyes too. I hope she gets a raise down the road cause she made my day. Cause she seems like a very hard and strong worker to have and also to the rest of the higher management that hired her and is doing an amazing job trying her as well too, and keep up the amazing hard work too, and I’m sure the rest of the staff is doing well she just happened to stand out today is all, and I will keep coming back to shop more too cause you have such amazing prices too.

  33. Rated 5

    could do with a few more staff at the tills when extra busy. but apart from that nothing more to say. Exceptional value great prices super products, very friendly staff.

  34. Rated 3

    Aldi needs to do more to address the shopping needs of singles or couples as the way fresh produce is sold is too wastfull. A older couple can’t use the amount of veg or fruit prea packed by Aldi and a lot gets wasted.

  35. Rated 5

    I really enjoy shopping here I save a lot of money. Same product that other stores, with cheaper and affordable prices.

  36. Rated 5

    served by a man Manju.He was very polite and asked if I was having a nice day very good customer service

  37. Rated 5

    Staff called matt wpas lovely and had a chat
    With me

  38. Rated 1

    I didnt have 2p and staff forced me yo pay.

  39. Rated 1

    I am very upset that you took away the baskets at the parkes store! I refuse to go there now as it’s to hard to juggle a toddler
    And the couple of Products I need to purchase.
    I know how your minds work, and it’s appalling to think that your come back will be because customers won’t buy as much with baskets as they do trolleys. But you need to realise not everyone needs to do a Big shop every time they go there!
    Your lucky to get a 1 rating for this, As I can’t post unless I rate it

  40. Rated 1

    jason, cashier this Monday morning is CERTAINLY NO asset to your organization I was in Saturday, the customers were 7 baskets deep waiting to be checked out. There were ONLY two cashiers at the front, but three people were in the aisles doing menial work. They could have been at the front PROVIDING CUSTOMER SERVICE. To say the least I left,I needed only two items, and returned today only to be meet with a FLIPPIANT attitude about why CUSTOMER SERVICE was so bad Saturday… Ticket # is *3078 478/028/003/016 — 10/02/17 @ 10:53 am. store # 28 Longview Texas

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