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Talk To KFC Customer Satisfaction Survey

Share your recent visit experience and feedback to KFC in Talk To KFC customer satisfaction survey. You will be entered in the sweepstakes to win the weekly $1,000 cash prize. The sweepstakes is open only to legal residents of the 50 United States and the District of Columbia who are 18 years of age or older. No purchase necessary. You can enter by phone, online or by texting.

We appreciate your sharing your story with KFC by leaving your comments.

Talk To KFC Customer Satisfaction Survey Guide

  • Visit the survey link from Reference Link 1 and view sweepstakes rules before clicking “Enter”. Choose your language from English and Spanish by clicking the flag icon

KFC Guest Satisfaction Survey UK

  • Enter the restaurant number

Talk To KFC Customer Satisfaction Survey

  • Answer questions based on your most recent experience. Upon completion of the survey, you’ll be automatically entered in the sweepstakes
  • Talk to KFC to get more rewards either online, mail-on or text.

About KFC
KFC is the world’s most popular chicken restaurant chain and the world’s second largest restaurant chain headquartered in Louisville, Kentucky. Colonel Harland Sanders began the business and ever since KFC has expanded its operation from the United States to the world. It is one of the few brands in America that can boast about having a rich, 59-year history of success and innovation. The shining story of KFC is not a coincidence but a definite outcome of the combined efforts of so many dedicated staff members. For some job seekers, KFC careers is really a luring chance to refresh his or her job.

Reference Links

  1. Talk To KFC Customer Satisfaction Survey Link: www.talktokfc.com
  2. Talk To KFC Sweepstakes Rules: www.opinionport.com/TalkToKFC/kfc_rules.htm
  3. Talk To KFC Customer Satisfaction Survey FAQ Page – www.opinionport.com/TalkToKFC/kfc_helplink.htm
  4. KFC Official Site: www.kfc.com

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Rating 2.992votes

  1. Rated 5

    Food was good as always!!

  2. Rated 2

    Visited your new Bombay store on the 20/07/2019 and was disappointed that you couldn’t order hot n spicy on the electronic screen so had to cancel and go to the counter to then wait for 5 minutes to be served, meal was ready within 10 minutes which was good but was disgusted how clean the premises were as the window ledges and floor in between cubicle and windows were filthy like not daily dirt but weeks of build up. There were chips, dust, hair, etc on the ledges. Tops of the booths were dirty too. I then worried how clean are the kitchens where our food is cooked and prepared?? I certainly won’t be visiting again in a hurry

  3. Rated 1

    I tired to respond to a KFC customer satisfaction survey and could only enter Viking, Publishers Clearing House and other rip off joints. Your site is unsatisfactory.

  4. Rated 3

    We have just eaten at the gore store, food was excellent, but service was lacking, but more importantly the store was disgusting the floor was filthy, the rubbish bins had leaked over the floor. Not good enough guys!!!!!!!

  5. Rated 5

    Love it

  6. Rated 5

    I ordered for hot wings and got satisfied

  7. Rated 5

    Partner has cravings for kfc this evening, went to grey st, was a little wait but that is to be expected, restaurant needs to be cleaned more, i know when its busy it can get hectic, having enough staff for busy days needs to be address, other than that thumbs up from mama to b…

  8. Rated 3

    Fast service

  9. Rated 2

    SC# 5548050219171745 Whakatane KFC drive in. Called in and purchased 1 value pack but asked for a bean salad instead of the potato and gravy and had to pay a dollar change fee, I asked at the cashier window what a change fee is and how long had it been implemented. He was new to the job and answered the question the best he could.
    A $1 change fee is implemented what’s the reason for this?
    Staff members not able to give a full explanation when queried about changes – Rain apologized that he didn’t know much about it but he was only new.
    Several staff members were leaning up against the ovens who could’ve assisted him but just stood looking at us in a sullen judgmental manner and not one of them offered to help him explain

    Quality of Service
    Drive through staff are too young, this window should always be managed by more experienced staff
    Young staff should be supported or mentored when asked questions by the customer not left to struggle in this case

    Positive feedback
    Rain’s customer service could not be faulted and I’ve sent this feedback in the hope that it will get back to his Manager at Whakatane KFC to commend Rain.

  10. Rated 1

    I recently visited the KFC in Oneonta, Alabama- we ordered the $20 fill-up meal and a chicken pot pie. What a disappointment- when we got home what we found was absolutely disgusting. The chicken in the bucket had been cooked to the point that it wasn’t even fit to eat, the biscuits were hard and the bowl of gravy was only about half full and was so runny it looked like it had been watered down. My wife called them to complain and let them know how dissatisfied we were and all the night manager had to say was “oh well”. This isn’t the first time we have gotten terrible food from them and when she told him we would not be back he hung up.

  11. Rated 4


  12. Rated 5


  13. Rated 2

    I normally go to kfc once or twice a week in Rangiora and the past couple of times they have forgotten the coleslaw, given me regular when I’ve paid for large and don’t feel I should have to check my order every time I leave to make sure it’s their. This is becoming more regular the past 3 weeks….

  14. Rated 1

    Recently I was in Nelson and visited the KFC there with my son. I was highly disappointed in the whole experience. They were busy so we went through the drive through. We spent one hour locked in a queue waiting to get our order. This was ridiculous and unreasonable. When I finally got to receive food the staff member was rude. When I explained I had been in line for an hour she did not care. There was no offer of discount or even an apology. The order was then wrong but I just wanted to move on. This was the worst service I have ever received and I was extremely disappointed. One hour is not fast food.

  15. Rated 4

    Very good service and friendly staff .the food was so good and tasty at KFC whakatane.

  16. Rated 2

    I got a snack burger instead of a stacker burger. Apart from that, it was all good.

  17. Rated 1

    Bought kfc bucket, shame when they don’t have coke. Why put it in the deal??

  18. Rated 3

    We bought kfc for the family my only complaint is the taste of spices was very bland. It felt like they put half the spices Rest was alright. My order no is 5078 bought on 02 /10/18 from botany hub at 20:26

  19. Rated 1

    I went to kfc northmall hamilton this morning arnd 10:30. I ordered veggie burger combo it was a drive thru order. I got my burger combo it was very disappointing the hash brown in burger was cold, chips were the same they just gave plain cold fries n no salt nothing. It was not looking like its freshly made. Did not expect this at all
    So disappointed today.

  20. Rated 1

    Very poor customer service from the KFC in Whanganui today, had to wait a very long time to be served then when getting our order taken the person was rude and not customer friendly. Finally when we got our food after a long wait, we had very over salted chips that were barely warm. Our onion ring burger didn’t have cooked bacon it was still raw, the onion in the onion rings were the top layer of the onion and we basically could have eaten the onion skin because that’s what it was like. Not a pleasant meal today, very disappointed actually.

  21. Rated 1

    Hi I’m jus wana say how disappointed I was I have driven from Westport to greymouth to get KFC and yea I should of checked my meal because my meal was incomplete was missing stuff from my order out of my superstar meal I was missing mini pop and crispy strip not very happy bout it after spending what I did there already

  22. Rated 1

    There is no superviser at Rototuna,Hamilton NewZealand.Under staffed and show no interest. Had to wait 30min to place my order and 40 min after placing my order to receive my order. Unexceptable.

  23. Rated 1

    Very disappointed with the chicken today. It was slimy and greasy. The crusts not stick to the chicken. And the chicken had no flavor. I could not taste any seasoning just flour. I also had to wait 20 minutes to receive any service. My family and I usually eat here up to six times a month. The food has never been this bad. Although there have been issues before none were as bad as today.

  24. Rated 1

    visited timaru store today 29 07 2018 at14.47 sorry not impressed service very slow chips not hot chicken tough coating hard to chew ask for no ice in drink but still got it.we are a regula sunday customer in timaru but feel the quality is slowly failing. we trust this will help your survey towards a better customer experence. cheers. Bob & Jude. code on docket is 5540290718144759

  25. Rated 4

    Great food at the right outlet Josylin Lyall

  26. Rated 1

    Hi there this regards the Dee st invercargill kfc
    Very very unhappy with the length of time I had to wait for someone to take my order was over an hour from the time i worked in the door to walking out with my food now was happy with the service was the wait that was unexpectable
    One very unhappy customer Bryan Duffy

  27. Rated 5

    The best

  28. Rated 1

    Not happy with service at KFC rangitiki st palmerston north,had to wait in line for 10 to 15 minutes to be serverd got drink chips,chicken & burgers, it was then another 10-15 minutes before we recieved our order which is in somewhat understandable seeing as it was a little bit busy BUT waiting that long you would think we would be guarenteed to get a correct order. instead we got: the burgers were not labeled, the lid of the chicken barrel lid was the wrong size, there were no cups for our drinks and no serviettes. We pay good money to have these little things corrected or as a matter of fact correct the first time.

  29. Rated 1

    Your web site sucks

  30. Rated 3

    Went to Masterton KFC today Sun 03.06.18. Shop was really busy including the drive thru. We were about 5th along in the queue with only Maggie serving. My partner and I could not help but comment on how hard Maggie was trying and we would like to compliment with a, well done girl. You deserve good fortune and respect. We hope you get to read this along with your peers in the hope they give you what you deserve.

  31. Rated 1

    KFC branch in Windhoek in front of total service station…worst service at the drive through…wrong change…refused to listen to customer order.

  32. Rated 2

    I went to the Silverdale Kfc, service was quick and friendly but the chicken in my burger wasn’t cooked properly. Serving raw chicken is definitely not acceptable! I did report it to a staff member, she acknowledged it but didn’t apologize for it.

  33. Rated 3

    Average service

  34. Rated 5

    Miss placed the receipt for some time – but needed to let you know the lady in the drive through 27th April at 17:26 says the docket code 5600270418172761 was so patient, friendly & extremely helpful. She is a real asset to your business.

  35. Rated 4

    Its realy finger liking good for ages and continues to provide delicious food by well trained employees. Good or outstanding customers care with much more hospitality to accomodate everyone. Pele a pele KFC pele a pele masutsa kamehla

  36. Rated 1

    i went to kfc panmure on 10 may at 15.10 and there was 1 car in front didnt get served till 15.17 payed for my meal and went to the window to get my food no one was there bit i saw the manger n staff talking away i waited there for another 5min till i knocked on the window and the counter girl came up and served the service was really bad and the amount of time it took to get my food i already lost my appetite kfc panmure im never gna come back there i go kfc often and this was the longest ever not very happy

  37. Rated 5

    Great service … Very clean and felt we were important. Could not ask for better !!
    Luke at Silverdale should get a raise ! Superb young man.

  38. Rated 5

    I went to kfc Porirua last with night with my grandson what a great service. Served by 1113. Sorry i was unable to do survey because after enter next will not work.no store number no store number on the receipt.All i want to say is what a great service we received from your employee 1113.

  39. Rated 5

    ENTER NEXT WILL NOT WORK. I have been trying to complete your survey. No store,shop or Restaurant NUMBER ON RECEIPT. I CPULDNT ENTER YOUR SITE, NEXT BUTTON DOES NOT WORK. THIS IS A FRAUD SITE.


  40. Rated 5

    Awesome service at KFC FRANKTON.
    Fresh food fast service . will go back anytime

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