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WalMart Customer Feedback Survey

As the most popular supermarket, Walmart has almost everything we need. Walmart appreciates knowing more about your recent visit. You can tell Walmart how you feel like your shopping experience to help it improve. You will have a chance to win a Walmart $1,000 Gift Card. It’s not a bad idea to spend a few minutes to win a Walmart $1,000 Gift Card.

WalMart Customer Feedback Survey Guide

  • Visit WalMart customer feedback survey page and choose the language from English and Spanish
  • Read official rules

WalMart Customer Feedback Survey

  • Enter the 5-digit zip code of your residence
  • Answer the question  “Are you, or is anyone in your immediate family, a Walmart or Sam’s Club employee?”
  • Answer the question “In what year were you born“?
  • Enter Store name and ID exactly as they appear on your receipt to go on the survey

WalMart Customer Feedback Survey

  • Finish the survey with a few minutes and take part in the sweepstakes to win the prize

About Walmart
Wal-Mart is the world’s largest retailer, operating discount stores, supercenters, neighborhood markets, and Sam’s Club warehouses around the world. For job hunters, working at Walmart can be somewhat reassuring. You may start your Walmart careers by finishing a online job application.

Reference Links

  1. WalMart Customer Feedback Survey Link: www.survey.walmart.com
  2. WalMart Customer Feedback Survey Sweepstakes Official Rules 
  3. WalMart Official Site: www.walmart.com

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Rating 3.7917votes

  1. Rated 1
    says:

    Bad phone support

  2. Rated 5
    says:

    Love shopping at Walmart

  3. Rated 1
    says:

    While visiting Walmart store yesterday I was appalled at the cashier playing cards at his station . Yes he had the cards spread across the top of his cash drawer and kept looking down at them while checking me out .
    I am an 89 year old ( very active) female but appreciate good service . He never offered to place my purchases in the cart , I loaded all bags myself . I felt that I was delaying the people behind me as he starting checking them out before I had all the items off the round . I shop mostly at Walmart for the convenience and the wide variety . Simply put, at my age it limits the need to shop st multiple stores . I am a former retailer and thought my experience could help you with future training programs , as what not to do as an employee .

  4. Rated 1
    says:

    Customer service was nonexistent even after supervisor instructed employees to help customers.
    Store#03296 address 2700 S Kirkwood Rd. Houston, TX 77077 electronics Department.

  5. Rated 1
    says:

    I tried ordering a baby gift from a registry. What should have been a pleasant experience was a nightmare. After more than 20 minutes of trying to navigate the site, I was unable to find any place where I could indicate to the recipient who was sending the gift. There was no place to enter a congratulations note. Three very unhelpful people in your “customer support department” were told by me in three separate calls, how frustrated I was and assured me they could help me. End result they walked me through the same tedious steps over and over to wind up like I did, unable to help me leave a gift note. Upon telling them I wanted to speak to a manager because they obviously couldn’t help me, I some how became disconnected. They could have easily deescalated my frustration, by either telling me there was no way to do this before they put me through the same hoops over and over, or connected me to someone who knew what they were doing. Two of their names were Michael and Gail. Obviously they would not give me last names. So, I have no doubt anything will be done to educate them or even counsel them on disconnecting calls. Anyone can help someone that is not frustrated. It is only real customer oriented staff that can help someone that truly needs assistance. It is inconceivable to me that a gift website has no way to notify a recipient who is sending a gift. Unheard of!!! As a result I will not be purchasing a gift but rather sending a check. Thanks to the customer culture of the “on-line customer service department” I will not be ordering on-line again.

  6. Rated 5
    says:

    I was at store 1581 in Fargo ND last week in the evening, and was grocery shopping . I was looking all over for gravy in a jar. The employees I finally found to ask where it was after 10 minutes of searching, didn’t know what I was even speaking of and then when I explained what it was, they said they didn’t have it and I said yes you do but don’t know what isle it’s in, asked if they could help me find it and then they replied to me that it is out of stoa lol because it was not by the soups. I asked if it was maybe in a differant area and they said no. I then texted a good friend of mine that has worked there forever to ask her if she knew where it was as I wasn’t receiving any help. She instantly messaged me back with great directions in exactly where to find this product. I went and found it easy and left happy thx to my good friend Laura Anderson taking time out to help me when she wasn’t even working. Wanted to say thx because I was frustrated and wanted you to know she is a good employee!! On a scale of 1 to 10 she deserves a 10!

  7. Rated 5
    says:

    The Walmart in Mason City, Iowa the very best checker in that store is Deb Burgin.(005690). I will always look for her and stand in a very long line just to have her check me out. She is so very friendly and so very fast.

  8. Rated 1
    says:

    Misspriced item labels on the shelf as compared to time of check out at the register.

  9. Rated 1
    says:

    Rude female middle age in 20s at return counter and young Hispanic in electronics section. Too bad everyone else was nice.

  10. Rated 1
    says:

    I would like to know why every time I go to Walmart anymore you have less variety and people around me and myself are complaining why you are out of everything you get online and you try to look something up and it says out of stock you look up five other locations you’re out of stock I don’t consider this very good business and I spent a lot of money in your store I really hope somebody reads this so I’m sure I’m not the only one complaining about this I like to do my own shopping I don’t want somebody else to do shopping for me so is this is what she’s forcin I would like to know why every time I go to Walmart anymore you have less variety and people around me and myself are complaining why you are out of everything you get online and you try to look something up and it says out of stock you look up five other locations you’re out of stock I don’t consider this very good business and I spent a lot of money in your store I really hope somebody reads this so I’m sure I’m not the only one complaining about this I like to do my own shopping I don’t want somebody else to do shopping for me so if this is what your company is trying to do force people to just do pick up that don’t work for me and there are other people that like to get out in the real world I am one of many word-of-mouth travels fast please look into this and start stacking your shelves

  11. Rated 1
    says:

    AS. OF. TODAY I WILL NEVER. SHOP AT. ANY. WALMART. STORE AGAIN AND. FROM CONVERSATION WITH OTHERS WHO STOOD IN THE CHECKOUT LINE NEITHER WILL THEY. A NEW YOUNG CASHIER GIRL WAS THE ONLY ONE CHECKING OUT FROM ALL 10 LINES. WE STOOD IN LINE 32 MINUTES BEFORE WE WERE CHECKED OUT AND THERE WAS 6. OTHERS BEHIND US WAITING !!! A. SUPERVISOR. AND 2. OTHER CASHIERS WE’RE STANDING. NOT. FAR AWAY. LAUGHING AND TALKING. ONE PERSON IN LINE. ASKED THE SUPERVISOR IF ONE OF THE CASHIERS COULD OPEN A LINE TO HELP THE YOUNG GIRL OUT. THE. SUPERVISOR REPLIED I WILL GET SOMEONE. AFTER 15. MINUTES. THE SUPERVISOR AND. CASHIERS. WE’RE. STILL LET TALKING AND LAUGHING. 2. MINUTES LATER 2 MORE. CASHIERS. JOINED THE TALKING. AND LAUGHING. THE. YOUNG CASHIER. CHECKING EVERYONE OUT WAS ALMOST IN TEARS AND KEPT APOLOGIZING TO EVERYONE SHE CHECKED OUT. THIS IS NOT THE. FIRST TIME. THIS HAS HAPPENED. WHEN WE WERE NEXT AFTER 32 MINUTES I. WALKED OVER TO THE CROWD OF THE SUPERVISOR. AND 5. CASHIERS AND SAID TO THEM –WHAT’S WRONG WITH ALL OF YOU ? CAN T. ANY OF YOU SEE THERE ARE 6. OTHERS BEHIND ME TO BE CHECKED OUT. AND. THAT POOR. GIRL. IS ALMOST IN TEARS. AND APOLOGIZING TO EVERYONE. SHE IS CHECKING OUT !!! THE SUPERVISOR. SAID SHE WILL GET HER SOME. HELP. I. SAID. YOUR HELP IS STANDING HERE LAUGHING WITH YOU. AND DON T. GIVE ME THE BULL YOU WILL GET HER HELP. THAT’S WHAT YOU TOLD ONE LADY 15 MINUTES AGO. ONE OF THE CASHIERS. SAID TO ME. IF YOU DON T LIKE THE WAY WE DO THINGS HERE WHY DON T YOU. SHOP SOMEWHERE ELSE ? EVEN. THE SUPERVISOR AND OTHER CASHIERS LAUGHED ABOUT THAT !!! I. SAID. YOU. CAN COUNT ON THAT I WON T BE BACK HERE, BUT I AM GOING TO CONTACT. THE COMPANY !! SHE SAID GO AHEAD. I. STILL WON T LOSE MY JOB. THE. SUPERVISOR TOLD ME ALL. THEY DO IS WRITE YOU UP AND FORGET IT . I. WALKED BACK TO CHECK OUT. THE YOUNG CASHIER. THANKED ME AND SAID. SHE. WOULD BE THE ONE TO LOSE HER JOB. AND SHE NEEDS. IT. SHE HAS 2. BABIES TO SUPPORT, HER. HUSBAND WAS. RECENTLY. KILLED. IN A. SEMI. ACCIDENT. MY. HEART. CRIED. FOR. HER. THE. COUPLE. BEHIND. ME. LEFT. THEIR. CART. OF. GROCERIES. IN LINE. AND WALKED OUT THE. DOOR. ANOTHER. MAN. SAID. WORD OF MOUTH IS GOOD FOR. BUSINESS AND. HIS. FAMILY. AND FRIENDS. WON T. SHOP. ANY. WALMART. STORE. AGAIN !!! I. RELIEVED 2 CALLS. FROM. FRIENDS AND MY. BROTHER. I. TOLD. THEM. THAT. HAS HAPPENED TO. THEM. AT. THE. MARSHALL. WALMART. TOO. AND. THEY. DON T. SHOP. ANY. WALMART. STORE. AT. ALL. MY. BROTHER. DRIVES. 16. MILES. TO. SHOP. INSTEAD. OF. 2. MILES. TO. WALMART. MY. FRIENDS. DRIVE. 27. MILES. TO. SHOP RATHER. THAN. 5. MILES. TO. WALMART. FROM. THIS. DAY. FORWARD. I. WILL. DRIVE. 14. MILES. TO. SHOP. RATHER. THAN. DRIVE. 2. MILES TO. WALMART. !!! I. DELETED. WALMART. FROM. MY. PHONE. NEVER. AGAIN NO. MORE. WALMART. FOR. MY. FAMILY !!!!!!!

  12. Rated 1
    says:

    1/31/2019 I waited about 15 minutes on Electronics. There was no cashier whatsoever. A manager came to take over the register. I was waiting for 8×10 Pictures. A supervisor got there because the manager couldn’t help me. To top if off the supervisor didn’t solve the problem either. I waited there about 45 minutes. Really bad experience. I was irritated. By the way they are not accepting any returns with out receipt.

  13. Rated 5
    says:

    I was helped by a young man named “ Hector”
    He gave me his full attention and helped me with the item I needed to help locating

  14. Rated 5
    says:

    Rated 5. Convenient and helpful. My questions are answered properly. I got what I requested for in a timely manner.

  15. Rated 1
    says:

    How is shop at the Walmart in Alliance at this time I was very very disappointed and customer service was really really bad the line was really long and when I finally got to the cashier she was really really rude smacking gum wasn’t even really paying attention just slamming my food around and slide it across the scanner and if I do come back to that Walmart again I guarantee you if she’s the only cashier in the store I guarantee I’ll leave my card full of food right there and walk out

  16. Rated 4
    says:

    Always the lowest prices.

  17. Rated 3
    says:

    Im getting concerned at the lack of stock we were unable to purchase 5 items that we usually get at the 161 n Walmart drive in Harrison Ar. 72601 if i have to shop elsewhere to get every day items then i WILL be shopping somewhere else. Ive been shopping walmart since around 1973. Its sad but the lack of products is becoming a issue. Thank you.

  18. Rated 1
    says:

    I am writing in regards to your Elizabethville, PA store. I have a rescue program for unwanted cats and dogs. I have shopped this location for ALL cat and dog food, flea meds, and all supplies since its opening. For the past three months there is no cat food on the shelves, specifically purina cat food and kitten chow.i travel each evening to this store and each evening the shelves are empty. I asked customer service and several employees why this is and the reply is they dont have anyone to work the pet food section? I shop at your store since they have the lowest price on pet products I need daily but I will be taking my business, which is substantial, to the local Tractor Supply store and have them price match for me which they gladly do for their customers if this situation isnt corrected. Noone at your store seems to care the shelves arent stocked and I am tired of spending my time and gas each night going to your store and finding the sleeves EMPTY once again. Furthermore I am not the only shopper experiencing this concern. Thank you for your time to please address this matter in a timely manner.

  19. Rated 5
    says:

    The supercenter off of I-44 close to SW 104 in OKC is horrible. Thankfully the one in Moore on 19th is so much better. It not only offset the bad store it managed to keep me coming back. Granted I have to drive across town now but that is still short than the amount of time I spent on hold with the bad store. The associates and all personnel at the “good” Walmart are prompt and courteous. Thank you.

  20. Rated 1
    says:

    Never have bags cat food an canned cat food an other things u ask ppl they tell u they don’t know real rid no 1 ever around 2 help act like they don’t care I took my business else where tied of shelf s being empty an waiting in long lines this is at Eville pa store. Rating 1

  21. Rated 1
    says:

    I shop at the Walmart in Mt Airy NC. Since the change of mangers the store does not stay stocked. Always out of some of my favorite things. Find empty shelves every week. What is the problem. Been shopping here 20 years but am thinking about shopping somewhere else

  22. Rated 5
    says:

    I use the Walmart in Spring Branch ,Texas.Primarily because of my prescriptions.Alex is the druggist that is usually there when I go & there are 3 others that have also waited on me.They are all the nicest &most caring group of professionals I have ever encountered.They really listen.Is there something you can do to honor them?Kudos times a million to them all.

  23. Rated 5
    says:

    I’m sorry I made a mistake I said Walgreens I meant to say Walmart I shop there maybe three or four times a month and I really like the prices and you guys really have everything that I need when I go in there and it’s not too high so I will return again the lines were long but the cashiers got us in and out I used to be a cashier myself so I know how hectic it can be but they were very professional so I apologize again for seeing Walgreens instead of Walmart and I give you guys an extra five stars for excellent have a blessed night

  24. Rated 5
    says:

    I really enjoyed my trip to Walgreens the lines were long but they got you in and out and I shop for a Walmart but not frequently but I love the prices and they ain’t you all have everything that we need when we so I appreciate that

  25. Rated 5
    says:

    Store number 499 Walmart Pharmacy they’re very friendly very clean also the grocery store the grocery store card is very friendly to

  26. Rated 5
    says:

    This is for store 499 I got me eye prescription and they gave me on the receipt they told me to fill out the survey and I just want you to know that Walmart Supercenter is one of the best Walmart here in Enid Oklahoma that I’ve been in there clean friendly and I go to the Walmart Pharmacy and they are very friendly to thank you for serving me

  27. Rated 1
    says:

    IF YOU SET UP A CREAT ACCOUNT WITH WALMART THEY WILL STEAL MONEY OUT OF YOUR BANK ACCOUNT !

  28. Rated 4
    says:

    Good service

  29. Rated 5
    says:

    I highly recommend Sanford Walmart

  30. Rated 2
    says:

    Need too change some of the management. You have a major problem the r hard on customers and hard on employees I had too tell one on the o1. 12 2019 this is the reason I would not work their because he don’t no how too talk to people I was their and the man that pull basket in got scared because the snow come.so fast that he. Would make it home safe so he left so the customer didnt have buggies so I went out site got lots of buggies one lady manager got rude with me then another said stop I dont need to do that that I make get hurt. I was so hurt inside I told him that he need not too worry about me he need too do his job. After the rush hour he didn’t apologize or thank me

  31. Rated 5
    says:

    Convenient for me and generally have what I need.

  32. Rated 5
    says:

    You guys great job

  33. Rated 5
    says:

    Happy does the Walmart store around the corner from the house walking distance don’t have to go all the way to Parkway Plaza and El Cajon it’s convenience cuz I don’t have a car just wish the baskets would leave the parking lot so I can get my groceries home

  34. Rated 5
    says:

    Buenas personas

  35. Rated 5
    says:

    great

  36. Rated 1
    says:

    I just came from store 02069..I had wine which the clerk bagged in a single plastic bag, no paper bag, when I got home, the bag had a hole in it and out came the wine bottle smashing on the garage floor….these clerks need to know how to bag wine properly

  37. Rated 1
    says:

    Cant take survey

  38. Rated 5
    says:

    Very helpful and courteous employees

  39. Rated 5
    says:

    Very good people

  40. Rated 1
    says:

    I have another receipt dated 12/07. ID:7M5PMZKJTDR. ST#01620. Total $252.55. I spend money. Wal-Mart makes it difficult. The Brewton Wal-Mart is at least nice to their customers. The lack of casiers is a “Corporate” decision…….AN IGNORANT ONE!!!!! Conference-call that one!!!!!!!

Survey Discussion