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WalMart Customer Feedback Survey

As the most popular supermarket, Walmart has almost everything we need. Walmart appreciates knowing more about your recent visit. You can tell Walmart how you feel like your shopping experience to help it improve. You will have a chance to win a Walmart $1,000 Gift Card. It’s not a bad idea to spend a few minutes to win a Walmart $1,000 Gift Card.

WalMart Customer Feedback Survey Guide

  • Visit WalMart customer feedback survey page and choose the language from English and Spanish
  • Read official rules

WalMart Customer Feedback Survey

  • Enter the 5-digit zip code of your residence
  • Answer the question  “Are you, or is anyone in your immediate family, a Walmart or Sam’s Club employee?”
  • Answer the question “In what year were you born“?
  • Enter Store name and ID exactly as they appear on your receipt to go on the survey

WalMart Customer Feedback Survey

  • Finish the survey with a few minutes and take part in the sweepstakes to win the prize

About Walmart
Wal-Mart is the world’s largest retailer, operating discount stores, supercenters, neighborhood markets, and Sam’s Club warehouses around the world. For job hunters, working at Walmart can be somewhat reassuring. You may start your Walmart careers by finishing a online job application.

Reference Links

  1. WalMart Customer Feedback Survey Link: www.survey.walmart.com
  2. WalMart Customer Feedback Survey Sweepstakes Official Rules 
  3. WalMart Official Site: www.walmart.com

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Rating 3.61552votes

  1. Rated 1

    I needed my gift card for gas it would NOT work, they would not transfer it to another card to use at the gas pump. But, told me I could use it for a purchase in the store.
    This doesn’t help me at ALL. I put trust in your system. This is VERY disappointing. I ask to speak with the manager and she did nothing. They would give me my money back I would now rate this experience as a negative star experience

  2. Rated 5

    Esey checked me out today and was very professional, quick and was polite.

  3. Rated 5

    I’m really dissatisfied with your gift cards
    I purchased Two Apple cards
    For 50.00 Dollars each
    One Stream card for 50.00
    And Cards are invalid
    Walmart doesn’t gives Refunds
    Apple doesn’t gives Refunds
    Stream doesn’t gives Refunds
    Las Vegas NV 89131
    APPLE GC 019019971006

  4. Rated 1

    Had an issue about some items that I bought but when I got home they were no where to be found. Called the store immediately and talked to a lady who ssid he would look into the issue and call me back. After I did not hear from her I tried about a half dozen times calling but no one answered the phone. Finally talked with an associate later that day and was told it would take up to 48 hours then they woud get back to me. As of right now (1-21-23 @ 6:41 pm) I have no idea what is going on. I bought these three items cause we needed them on 1-17-23. Please respond! Rating is 1.0 cause of difficulty in talking to someone and then not hearing back.

  5. Rated 5

    Thank you again to the Walmart pharmacy on switzer in Biloxi ms . My family and I really appreciate everything you do . Your absolutely the best .. our rating to you is 5 stars..

  6. Rated 5

    Walmart pharmacy on Switzer is the very best on the coast!!! They really care about their customers.. So kind and understanding. Thank u so much for taking care of our family.. our rating to u is 5 stars

  7. Rated 1

    Cashier said I have to show her my I’d card to use EBT card .is this true .if so I’ll be happy to switch to homeland for muy groceries

  8. Rated 1

    So disappointed. Today I went to do some grocery shopping at Walmart. I decided I’d do a curb side pickup, but before I checked out I saw a message saying that if the item I ordered is not available it can be substituted for something different and I’d be charged if more expensive. WHAT??? YOu either have it or you don’t. I’m retired and count every penny. With Walmart resources you’d think they could put in better system in than this. I ended buying on Amazon. They tell you if something is available or not – no guesswork – at Amazon it either is or it isn’t. Get with it Walmart!!!!

  9. Rated 2

    I go to the Walmart in vero beach florida on 20th street and at times wait 30 to 45 minutes to get checked out 14. Check outside and only two open that’s bad management no one should have to wait that long to check out

  10. Rated 3

    I Love Walmart. Shop there all the time. Bought a Straight Talk phone… I’ve been trying to buy more GB DATA, but have waited more than a hour, twice to talk to a representative, and still no one came on to help me. All I got, trying on my own…was recordings, and still no luck. I’m looking for more than a $ 35.00 …10 GB PLAN. Can u help? Please email me. Thanks.

  11. Rated 5

    Would like to call attention to Holly, an associate at store 1782 in Vienna, WV. While checking out, I dropped a half gallon jug of milk. The impact popped the cap off and milk exploded on the floor, the bagging shelf and the scanner. She came straight over with paper towels, some spill powder and used the bottom of a cardboard box as a dustpan. She paused the sale and set about containing the spill and wiping everything. While she was on her knees and cleaning this mess two associates strolled by, looked over at her and kept walking and chatting. I thought it was incredibly rude and thoughtless that neither of them offered assistance or even brought her a wastebasket…nothing. I hope that their behavior is not the future for Walmart. It most definitely was not Mr. Sam’s way. After Holly had the mess completely cleaned up, she was going to get another jug of milk for me. I told her that would not be necessary but she insisted. I told her I would accept it only if she sent one of the two “floorwalkers” to fetch it. Just wanted to let you know how much this customer appreciated Holly’s help and understanding. The high rating is for Holly, not the two who were consuming payroll dollars simply for showing up and clocking in.

  12. Rated 5

    Thank you for hiring such a nice young lady Jalisa. She works at Walmart Greenwood MS in the pharmacy. On my visit she made me feel special.

  13. Rated 5

    Want to commend you on hiring such a nice gentleman his name is Trey. He works at the Walmart market in Norfolk va. The other evening I couldn’t find something. I ask him. He knew where it was and he took me right to it. He was very nice. He did not make me feel like I was bothering him.

  14. Rated 1

    Used to look forward to shopping at the store inAvondale ariz but will never go back to this store. If you can’t have at least one HUMAN working the check out thenthis human does not net to go there. 12/31/21 horrible experience

  15. Rated 5

    The coach kaitlin was telling me about customers service she i want to make sure I’m not getting phone number that I don’t ask them for social media and that I don’t make customers will uncomfortable and that I Just doing customers service i’m like no I’m not getting no phone number and I’m not asking them for social media and I’m not making custmors uncomfortable I’m doing my Job that is disrespectful I’m just doing customers service if she can’t treat me with respect then I’m going to find a another Job

  16. Rated 1

    Went to the pharmacy in Gadsden, Al. I take 7 prescription and my husband takes 8.we get all of medications there.The last three times that I have went there the girl in the pharmacy was very rude. Today she yelled at me and walked away and refused to wait on me. She told me my medication was $37.50 and I said that was fine .Then she told me two more times. I said that I wanted it because I was used to paying for it. Then she yelled and walked away. We will finding a new pharmacy.

  17. Rated 1

    During my last visit to Walmart I asked the greeter to 1. page an employee with the proper key that’s used to open the locked cabinet where the item is located that I needed to purchase and 2. to meet me in the appropriate aisle. As always, no one showed up. I then found an employee and asked him to find someone who had the key to meet me In the aisle where I was waiting. He went into the storage room and I never saw him again and, of course, again no one met me. I saw another employee and he told me to find an employee wearing a yellow vest. There were no employee wearing a yellow vest. The next employee I encountered did don’t speak English. I walked almost three blocks in the the store until I found another employee that had the key. Once I found this person I had been in the store for over a half hour. This happens to me EVERY TIME I go to WALMART. Aren’t your employees trained to help customers? Why don’t your employees help customers? From now on I’ll purchase what I need from a reputable store with employees that help customers who need assistance. WALMART SUCKS !!

  18. Rated 5

    Bonnie did an outstanding job October 11 at 1327.ID 7QDQZTC3RQC. Efficient service and great personal service. Friendly service. Try to get in her line whenever I see her. Rating 10

  19. Rated 2

    Today I was shopping at Wal Mart in Suffern NY 10901 the date was 09/30/21 time; 12;59;41 woman was the cashier white woman.
    I just get home and checkin my items I bought and look at the receipt and see she overcharge me for sugar.
    I purchased 1package sugar SHE charge me for 3packages. Im stand, Before I start make the complain I called the manager LUKASZ
    but nobody pick up the phone. I coming back to the store will my receipt talk with Mr Lukasz.
    She full people talking-to them so they will not pay attention how she stealing money from them. First this happened to me.
    I know her. Im very angry. alka

  20. Rated 3

    I was looking at aroma therapy oils at walmart then i notice there was a aroma therapy machine , i think the price was 24.99 or 24.00 between those two prices.

  21. Rated 4

    Wal-Mart is a big retailer in world. I like Wal-Mart.

  22. Rated 1

    I have been let down with my purchases of gift cards. Only 1 works out of 3!!! $130.00 , gone. Giving gift cards that don’t work makes a lousy day for friends and family and the person giving the gift. Sad in PA 9/17/21 14:04:19

  23. Rated 5

    I have been so impressed by your Pharmacy in Morrisville, NC (Store 4147). The pharmacist Kristin, and her two techs (Falguni & Latanya) are model of efficiency, thoughtful and professional service! They each made the process of getting the covid-19 vaccine so effortless, prompt and pain free! Kristin employed professional judgment in offering me a government funded way to pay for the shots, and even though I had just recently relocated to the State and still had the ID/DL from the previous state lived in, processed my paperwork with my new address. These things may seem trivial, but they made my experience successful.

    Earlier, I had attempted to obtain my VA medical information or see if I could use the VA hospital to get the shots! It was a nightmare so *standard* to experience, that even as I spoke to the operator on the line assisting with connecting to certain VBA/VHA services and clinics, it was a running joke! You just can’t expect service from the VA, at least NEVER efficiently! it will take weeks, months or even years to do so on any particular item!

    Just 10 days ago, I had had to wait for 3 days to get an appointment just to be tested at a CVS store; and had been required to provide a bunch of detailed personal information just to make the appointment. In other words, no “walk-in” testing. When I tested, the vial and testing kit were labelled with my information but completely unsealed! I have had a number of tests for various things in my past, but unsealed and personally labelled test kits, were never a part of the bargain. The possibility for contamination or other mischief seems obviously high!

    So KUDOS to Walmart and this particular Pharmacy, for being prepared, friendly, efficient, caring, professionals exercising good judgment for so many of your customers! Thank you!!

  24. Rated 2

    I specifically asked the young man who loaded my groceries into my car if he was absolutely sure he hadn’t put ANYTHING that needed to be refrigerated or put in the freezer in the back seat. I asked him twice just to be sure.
    I had to use a flashlight when I got home (after dark) to find the cold groceries
    he put in the back seat. I am 71 and have mobility problems as it is. I didn’t want to crawl around the back seat in the dark to find the missing cold products. It was frozen vegetables, 2 flats of Jello cups & milk. (Groceries that would have spoiled or melted by morning)
    I am angry & very dissatisfied with the poor service. He was so careless & unconcerned. I spent $300 tonight at your place of business. I will go back to Safeway in the future. And unload my own groceries. Kids just don’t care

  25. Rated 2

    Angry & disat

  26. Rated 5

    You are the best Walmart! My package was shipped by you, via FedEx, & stolen by an employee of the UPS Store (where my package was to be received for me to pick up). You refunded my money immediately and without hesitation. My concern is this, can Walmart look into these incidents? I’ve complained to the Manager of the UPS Store (where the employee works at) without results or accountability. The point to all of this is, no accountability. Not only did I not receive my package, but Walmart is a victim to this theft as well. And I’m certain this scenario isn’t the first nor the last. And it becomes costly for Walmart having to refund money all the time. It would be awesome if Walmart as a vendor, could truly assist in investigating mail-order theft. Again, thank you so much for my refund. But I cringe at the thought of placing another online order to replace the original order that was stolen.

  27. Rated 4

    I love shopping at Walmart in Lithonia, GA. The employees are kind and there are some awesome. I was in the candy department and Kirimba walked over and ask could she help, because my candy was not on the shelf. She checked and it was discontinued. She suggested I go online and it would be easy to order. I had been to three other stores. She made my day and no one had suggested this to me. She’s a doll. Thanks for convenience and customer service. 08/27/21

  28. Rated 4

    I had no issues with purchasing my reign energy drinks from my cashier Crystal today at Wal-Mart in Marinette WI. 8/22/2021

  29. Rated 1

    My Walmart receipt contained 4 errors all overpricing. Bananas were advertised .49 cents per lb charged .59 cents per lb. Blue Bonnet Margarine priced .84 cents, charged .98 cents per lb.,purple onion, bought 1 @61cents, charged for 2, milk charged twice only bought one for $3.71. Check your receipts

  30. Rated 3

    Too many people working in customer service as if we owe them something attitude when looking for help. Do yourself a favor and send in someone with a issue and watch how they handle it. May’s Landing Walmart needs management help……

  31. Rated 5

    I was at the Fond du lac store today ID#7QD16PKSRFF to pick up some prescriptions and one of the prescriptions was pretty pricey even with my insurance. Joan put it through Good RX for me instead of going through my insurance and saved me a huge amount of money!! I told her she made my day and I said I should buy you a treat of some kind and she smiled and said just doing my job. I would recommend Walmart Pharmacy and hopefully you get Joan who is willing to help the customer save money.

  32. Rated 5

    I have been shopping at Fernley, Nevada 89408 for six years. A cashier name Reyna has excellent customer service. Always willing to be helpful, friendly, watching how she handles the customers.

  33. Rated 5

    I mostly love to shop at Walmart , today I was looking for medicine for my grandson so Pharmacy technician Embent she helped me out to find the right one , she was very courteous and helpful, very nice in nature towards all the customers .

  34. Rated 5

    I did not get to finish my survey. At this time I am trying to think positive. There is a reason for everything.

  35. Rated 2

    I’m just saying if you can help not going to the Landover Hills Wal-Mart please find another one and pass on by its the worst place to shop very long lines most of the time only 2 to 3 registers are open you in self check out in a long line when you do happen to get to a register you’re told no cash so cash is no good at self check out and manger is a big O wasn’t happy as you can see with my visit to this store today

  36. Rated 5

    This has been a waste of my time. Will not accept the info that I put in. Trying to leave a compliment for someone who helped me last night. Her name is Wendy. Didn’t get her last name. She was literally the only cashier in the store last night. The only area open were the self checkout registers. Wendy was kind enough to ring up a basket full of groceries . The ID # 7QCRON1TXMHM , ST #05257. Kudos to Wendy for being a helpful and very kind person. I greatly appreciated her help. Thanks

  37. Rated 1

    I was waiting for a couple of baby gates that i had order it was about 3month then the other day they call and said do you still want these items and i said yes the person on the phone you can pick them when you get to the store wait at the grocery entrance and some will come out and help you i waited 10 to 12 minutes and know one showed so i call the store the ask my name and what i ordered about 4 time long store short after an hour i finally got what i had order this was the worst customer service that i have received i will shop at walmart again

  38. Rated 5

    Dear HR,
    Walmart has a few excellent people that I’m(we’re all) well aware of in their Newton, NJ location. I’m just going to talk about one right now and her name is Erin Bissot.
    Time and time again over the years I’ve seen in working in various departments and always very knowledgable about everything. Now, she’s a true asset and superstar at the service desk. I think she’s a treasure and I hope you value Erin as much as your customers do because she is truly the best! I’m so glad that she’s there and hope someday perhaps, she is a store manager.
    That’s it I’m hoping that the company recognizes her outstanding service.

    Yours truly,
    Helen Miller

  39. Rated 5

    Adrian answered the phone when I was transferred to the pet department and I just want to say how present she was on the phone. Not only was she nice she answered all my questions. She went to grab my item off of the shelf and let me know how much it was and how many they had. I always love coming to this walmart at 2595 e imperial hey brea cal 92821

  40. Rated 5

    You have a wonderful employee at the Walmart in Bridgeview Il. He works in the Electronics cell phone dept. I found him to be very helpful and very nice. he took the time to explain my new phone and he transfered contacts and photos from my old phone to the new one. You should be very proud to have a great employee like Yosh.

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