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WalMart Customer Feedback Survey

As the most popular supermarket, Walmart has almost everything we need. Walmart appreciates knowing more about your recent visit. You can tell Walmart how you feel like your shopping experience to help it improve. You will have a chance to win a Walmart $1,000 Gift Card. It’s not a bad idea to spend a few minutes to win a Walmart $1,000 Gift Card.

WalMart Customer Feedback Survey Guide

  • Visit WalMart customer feedback survey page and choose the language from English and Spanish
  • Read official rules

WalMart Customer Feedback Survey

  • Enter the 5-digit zip code of your residence
  • Answer the question  “Are you, or is anyone in your immediate family, a Walmart or Sam’s Club employee?”
  • Answer the question “In what year were you born“?
  • Enter Store name and ID exactly as they appear on your receipt to go on the survey

WalMart Customer Feedback Survey

  • Finish the survey with a few minutes and take part in the sweepstakes to win the prize

About Walmart
Wal-Mart is the world’s largest retailer, operating discount stores, supercenters, neighborhood markets, and Sam’s Club warehouses around the world. For job hunters, working at Walmart can be somewhat reassuring. You may start your Walmart careers by finishing a online job application.

Reference Links

  1. WalMart Customer Feedback Survey Link: www.survey.walmart.com
  2. WalMart Customer Feedback Survey Sweepstakes Official Rules 
  3. WalMart Official Site: www.walmart.com

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Rating 3.61540votes

  1. Rated 5
    says:

    Want to commend you on hiring such a nice gentleman his name is Trey. He works at the Walmart market in Norfolk va. The other evening I couldn’t find something. I ask him. He knew where it was and he took me right to it. He was very nice. He did not make me feel like I was bothering him.

  2. Rated 1
    says:

    Used to look forward to shopping at the store inAvondale ariz but will never go back to this store. If you can’t have at least one HUMAN working the check out thenthis human does not net to go there. 12/31/21 horrible experience

  3. Rated 5
    says:

    The coach kaitlin was telling me about customers service she i want to make sure I’m not getting phone number that I don’t ask them for social media and that I don’t make customers will uncomfortable and that I Just doing customers service i’m like no I’m not getting no phone number and I’m not asking them for social media and I’m not making custmors uncomfortable I’m doing my Job that is disrespectful I’m just doing customers service if she can’t treat me with respect then I’m going to find a another Job

  4. Rated 1
    says:

    Went to the pharmacy in Gadsden, Al. I take 7 prescription and my husband takes 8.we get all of medications there.The last three times that I have went there the girl in the pharmacy was very rude. Today she yelled at me and walked away and refused to wait on me. She told me my medication was $37.50 and I said that was fine .Then she told me two more times. I said that I wanted it because I was used to paying for it. Then she yelled and walked away. We will finding a new pharmacy.

  5. Rated 1
    says:

    During my last visit to Walmart I asked the greeter to 1. page an employee with the proper key that’s used to open the locked cabinet where the item is located that I needed to purchase and 2. to meet me in the appropriate aisle. As always, no one showed up. I then found an employee and asked him to find someone who had the key to meet me In the aisle where I was waiting. He went into the storage room and I never saw him again and, of course, again no one met me. I saw another employee and he told me to find an employee wearing a yellow vest. There were no employee wearing a yellow vest. The next employee I encountered did don’t speak English. I walked almost three blocks in the the store until I found another employee that had the key. Once I found this person I had been in the store for over a half hour. This happens to me EVERY TIME I go to WALMART. Aren’t your employees trained to help customers? Why don’t your employees help customers? From now on I’ll purchase what I need from a reputable store with employees that help customers who need assistance. WALMART SUCKS !!

  6. Rated 5
    says:

    Bonnie did an outstanding job October 11 at 1327.ID 7QDQZTC3RQC. Efficient service and great personal service. Friendly service. Try to get in her line whenever I see her. Rating 10

  7. Rated 2
    says:

    Today I was shopping at Wal Mart in Suffern NY 10901 the date was 09/30/21 time; 12;59;41 woman was the cashier white woman.
    I just get home and checkin my items I bought and look at the receipt and see she overcharge me for sugar.
    I purchased 1package sugar SHE charge me for 3packages. Im stand, Before I start make the complain I called the manager LUKASZ
    but nobody pick up the phone. I coming back to the store will my receipt talk with Mr Lukasz.
    She full people talking-to them so they will not pay attention how she stealing money from them. First this happened to me.
    I know her. Im very angry. alka

  8. Rated 3
    says:

    I was looking at aroma therapy oils at walmart then i notice there was a aroma therapy machine , i think the price was 24.99 or 24.00 between those two prices.

  9. Rated 4
    says:

    Wal-Mart is a big retailer in world. I like Wal-Mart.

  10. Rated 1
    says:

    I have been let down with my purchases of gift cards. Only 1 works out of 3!!! $130.00 , gone. Giving gift cards that don’t work makes a lousy day for friends and family and the person giving the gift. Sad in PA 9/17/21 14:04:19

  11. Rated 5
    says:

    I have been so impressed by your Pharmacy in Morrisville, NC (Store 4147). The pharmacist Kristin, and her two techs (Falguni & Latanya) are model of efficiency, thoughtful and professional service! They each made the process of getting the covid-19 vaccine so effortless, prompt and pain free! Kristin employed professional judgment in offering me a government funded way to pay for the shots, and even though I had just recently relocated to the State and still had the ID/DL from the previous state lived in, processed my paperwork with my new address. These things may seem trivial, but they made my experience successful.

    Earlier, I had attempted to obtain my VA medical information or see if I could use the VA hospital to get the shots! It was a nightmare so *standard* to experience, that even as I spoke to the operator on the line assisting with connecting to certain VBA/VHA services and clinics, it was a running joke! You just can’t expect service from the VA, at least NEVER efficiently! it will take weeks, months or even years to do so on any particular item!

    Just 10 days ago, I had had to wait for 3 days to get an appointment just to be tested at a CVS store; and had been required to provide a bunch of detailed personal information just to make the appointment. In other words, no “walk-in” testing. When I tested, the vial and testing kit were labelled with my information but completely unsealed! I have had a number of tests for various things in my past, but unsealed and personally labelled test kits, were never a part of the bargain. The possibility for contamination or other mischief seems obviously high!

    So KUDOS to Walmart and this particular Pharmacy, for being prepared, friendly, efficient, caring, professionals exercising good judgment for so many of your customers! Thank you!!

  12. Rated 2
    says:

    I specifically asked the young man who loaded my groceries into my car if he was absolutely sure he hadn’t put ANYTHING that needed to be refrigerated or put in the freezer in the back seat. I asked him twice just to be sure.
    I had to use a flashlight when I got home (after dark) to find the cold groceries
    he put in the back seat. I am 71 and have mobility problems as it is. I didn’t want to crawl around the back seat in the dark to find the missing cold products. It was frozen vegetables, 2 flats of Jello cups & milk. (Groceries that would have spoiled or melted by morning)
    I am angry & very dissatisfied with the poor service. He was so careless & unconcerned. I spent $300 tonight at your place of business. I will go back to Safeway in the future. And unload my own groceries. Kids just don’t care

  13. Rated 2
    says:

    Angry & disat

  14. Rated 5
    says:

    You are the best Walmart! My package was shipped by you, via FedEx, & stolen by an employee of the UPS Store (where my package was to be received for me to pick up). You refunded my money immediately and without hesitation. My concern is this, can Walmart look into these incidents? I’ve complained to the Manager of the UPS Store (where the employee works at) without results or accountability. The point to all of this is, no accountability. Not only did I not receive my package, but Walmart is a victim to this theft as well. And I’m certain this scenario isn’t the first nor the last. And it becomes costly for Walmart having to refund money all the time. It would be awesome if Walmart as a vendor, could truly assist in investigating mail-order theft. Again, thank you so much for my refund. But I cringe at the thought of placing another online order to replace the original order that was stolen.

  15. Rated 4
    says:

    I love shopping at Walmart in Lithonia, GA. The employees are kind and there are some awesome. I was in the candy department and Kirimba walked over and ask could she help, because my candy was not on the shelf. She checked and it was discontinued. She suggested I go online and it would be easy to order. I had been to three other stores. She made my day and no one had suggested this to me. She’s a doll. Thanks for convenience and customer service. 08/27/21

  16. Rated 4
    says:

    I had no issues with purchasing my reign energy drinks from my cashier Crystal today at Wal-Mart in Marinette WI. 8/22/2021

  17. Rated 1
    says:

    My Walmart receipt contained 4 errors all overpricing. Bananas were advertised .49 cents per lb charged .59 cents per lb. Blue Bonnet Margarine priced .84 cents, charged .98 cents per lb.,purple onion, bought 1 @61cents, charged for 2, milk charged twice only bought one for $3.71. Check your receipts

  18. Rated 3
    says:

    Too many people working in customer service as if we owe them something attitude when looking for help. Do yourself a favor and send in someone with a issue and watch how they handle it. May’s Landing Walmart needs management help……

  19. Rated 5
    says:

    I was at the Fond du lac store today ID#7QD16PKSRFF to pick up some prescriptions and one of the prescriptions was pretty pricey even with my insurance. Joan put it through Good RX for me instead of going through my insurance and saved me a huge amount of money!! I told her she made my day and I said I should buy you a treat of some kind and she smiled and said just doing my job. I would recommend Walmart Pharmacy and hopefully you get Joan who is willing to help the customer save money.

  20. Rated 5
    says:

    I have been shopping at Fernley, Nevada 89408 for six years. A cashier name Reyna has excellent customer service. Always willing to be helpful, friendly, watching how she handles the customers.

  21. Rated 5
    says:

    I mostly love to shop at Walmart , today I was looking for medicine for my grandson so Pharmacy technician Embent she helped me out to find the right one , she was very courteous and helpful, very nice in nature towards all the customers .

  22. Rated 5
    says:

    I did not get to finish my survey. At this time I am trying to think positive. There is a reason for everything.

  23. Rated 2
    says:

    I’m just saying if you can help not going to the Landover Hills Wal-Mart please find another one and pass on by its the worst place to shop very long lines most of the time only 2 to 3 registers are open you in self check out in a long line when you do happen to get to a register you’re told no cash so cash is no good at self check out and manger is a big O wasn’t happy as you can see with my visit to this store today

  24. Rated 5
    says:

    This has been a waste of my time. Will not accept the info that I put in. Trying to leave a compliment for someone who helped me last night. Her name is Wendy. Didn’t get her last name. She was literally the only cashier in the store last night. The only area open were the self checkout registers. Wendy was kind enough to ring up a basket full of groceries . The ID # 7QCRON1TXMHM , ST #05257. Kudos to Wendy for being a helpful and very kind person. I greatly appreciated her help. Thanks

  25. Rated 1
    says:

    I was waiting for a couple of baby gates that i had order it was about 3month then the other day they call and said do you still want these items and i said yes the person on the phone you can pick them when you get to the store wait at the grocery entrance and some will come out and help you i waited 10 to 12 minutes and know one showed so i call the store the ask my name and what i ordered about 4 time long store short after an hour i finally got what i had order this was the worst customer service that i have received i will shop at walmart again

  26. Rated 5
    says:

    Dear HR,
    Walmart has a few excellent people that I’m(we’re all) well aware of in their Newton, NJ location. I’m just going to talk about one right now and her name is Erin Bissot.
    Time and time again over the years I’ve seen in working in various departments and always very knowledgable about everything. Now, she’s a true asset and superstar at the service desk. I think she’s a treasure and I hope you value Erin as much as your customers do because she is truly the best! I’m so glad that she’s there and hope someday perhaps, she is a store manager.
    That’s it I’m hoping that the company recognizes her outstanding service.

    Yours truly,
    Helen Miller

  27. Rated 5
    says:

    Adrian answered the phone when I was transferred to the pet department and I just want to say how present she was on the phone. Not only was she nice she answered all my questions. She went to grab my item off of the shelf and let me know how much it was and how many they had. I always love coming to this walmart at 2595 e imperial hey brea cal 92821

  28. Rated 5
    says:

    You have a wonderful employee at the Walmart in Bridgeview Il. He works in the Electronics cell phone dept. I found him to be very helpful and very nice. he took the time to explain my new phone and he transfered contacts and photos from my old phone to the new one. You should be very proud to have a great employee like Yosh.

  29. Rated 1
    says:

    On my last two purchases using Walmart pay, I attempted to do the survey on my iPhone as I always do but on the very first step I get this message: “One or more items on this page require your attention.

    Your receipt is more than 7 days old. Please come back and take the survey within one week of your next survey invitation at Walmart. Thank you”

    This message is wrong because I had barely made my purchases. Can you please correct this on the app?

  30. Rated 5
    says:

    I bought an iPhone because my other phone was broken. I had a lot of problems switching information from one phone to the other. Thankfully DENNY in the electronic department was able to help me with the process. He was so extremely patient with me and took his time explaining everything he was doing. Thanks DENNY from Clovis Ca. Be blessed.

  31. Rated 5
    says:

    .My compliments to Noah in the Long Beach, CA, cashier department. He was courteous, helpful, and had Excellent customer relation skills

  32. Rated 5
    says:

    Mr. Morales in the Long Beach, CA store on Carson Avenue…. in the sporting goods department, has excellent Customer Relation skills. He was courteous, helpful and pleasant.

  33. Rated 1
    says:

    Not enough electric chair i have bad leg and back and

  34. Rated 2
    says:

    Walmart shelves are always in need of stock. Plenty of folks pulling orders, no one stocking shelves. Looks to me like poor management of this particular Walmart in Robertsdale,al

  35. Rated 5
    says:

    The girls at our Walmart pharmacy in Rockford are great. They are always very helpful with any questions I have about a prescription. Crystal was helpful in finding me the best price to use for one of my prescriptions. The ID# 7QCCS51WG6YR RX# XXX7288 ST# 05398

    They are all courteous, even when it is extremely busy and they are under pressure.

  36. Rated 5
    says:

    I recently picked up groceries from Walmart in Chattanooga, TN and want to let y’all know that Gina was excellent!!! She was polite, professional, and courteous. I give Gina 5*, she’s an excellent employee.

  37. Rated 5
    says:

    This just to inform that Mae, a Walmart employee at Walmart, Hendersonville is a five star employee. She is friendly, professional and goes beyond and beyond to ensure that costumers are satisfied. I will come back again.

  38. Rated 5
    says:

    Your company’s pharmacy in Cleveland, Georgia is outstanding! They really care about their customers needs! They go out of their way to help and always ask to if there are any Questions about my prescriptions! Your company should be proud to have them as part of your team!

  39. Rated 5
    says:

    I visit your pharmacy the other day and they help me get my meds that I needed and they help me transfer my meds over to this new pharmacy and they were very patient with me and help me get everything I need done thank you very much and I don’t remember their names but they were very nice and polite thank you Walmart

  40. Rated 1
    says:

    I haven’t shopped at the Dallas,OR walmart in several months due to the hassle of checking out I made the mistake of stopping by today and encountered tbe same problem. The lobby had way too many people trying to check out with only 2 checkout lanes open and the self check. The selfcheck has at least 10 people waiting to check out. I waited over 10 minutes to check out. the cashier was great but when I asked why more lines were not open, she pointed to her “manager”. I asked him why more lanes were not open to serve the customers and he shrugged and said he would get around to it!!! From now on I will shop in either Corvallis or Albany even though it is much further to travel. I will be sure to tell all of my friends and family to avoid thew Dallas store in the future. So much for customer service and covid-spacing!!

Survey Discussion