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WalMart Customer Feedback Survey

As the most popular supermarket, Walmart has almost everything we need. Walmart appreciates knowing more about your recent visit. You can tell Walmart how you feel like your shopping experience to help it improve. You will have a chance to win a Walmart $1,000 Gift Card. It’s not a bad idea to spend a few minutes to win a Walmart $1,000 Gift Card.

WalMart Customer Feedback Survey Guide

  • Visit WalMart customer feedback survey page and choose the language from English and Spanish
  • Read official rules

WalMart Customer Feedback Survey

  • Enter the 5-digit zip code of your residence
  • Answer the question  “Are you, or is anyone in your immediate family, a Walmart or Sam’s Club employee?”
  • Answer the question “In what year were you born“?
  • Enter Store name and ID exactly as they appear on your receipt to go on the survey

WalMart Customer Feedback Survey

  • Finish the survey with a few minutes and take part in the sweepstakes to win the prize

About Walmart
Wal-Mart is the world’s largest retailer, operating discount stores, supercenters, neighborhood markets, and Sam’s Club warehouses around the world. For job hunters, working at Walmart can be somewhat reassuring. You may start your Walmart careers by finishing a online job application.

Reference Links

  1. WalMart Customer Feedback Survey Link: www.survey.walmart.com
  2. WalMart Customer Feedback Survey Sweepstakes Official Rules 
  3. WalMart Official Site: www.walmart.com

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Rating 3.71326votes

  1. Rated 5
    says:

    Tiffany at WalMart in Madison Mississippi was professional, courteous, and friendly. I am thankful for this essential worker and pray GOD protects each during this Pandemic

  2. Rated 5
    says:

    I want to give a big shout out to Araion from grocery pick up very Pleasant friendly smile keep up the good work with serving customers

  3. Rated 5
    says:

    Always helpful always polite and everything is always so clean. You all working through this pandemic are appreciated and it’s always a pleasure shopping at your store jenna the pharmacy manager is always there to help and solve any issues. The entire pharmacy staff go above and beyond to help and answer questions. My forever pharmacy!!
    .

  4. Rated 5
    says:

    Ok

  5. Rated 1
    says:

    I have to express my sincere appreciation to Wal Mart customer service,and corporate office support,since this virus epidemic I’ve hade to use it’s online services more often,but ran into a few problems. But when a problem occurred your associates and management team resolved it immediately,once at their own expenses. Thank you team Wal Mart.

  6. Rated 5
    says:

    I love shopping at Walmart! I get what I need
    for very fair prices.

  7. Rated 5
    says:

    very fast and courtesy rate 6

  8. Rated 5
    says:

    I want to thank Tina in the pharmacy at the Decatur TX Walmart.
    I had a stroke in January and the doctors are constantly changing my medication to get everything under control.
    Tina has gotten me through more than the doctors. She explains the medication, She is patient and kind. I would have been lost without her guidance.

  9. Rated 5
    says:

    I wanted to thank Bobby Jo and Tanya at the Ogallala Walmart. Tanya called on Bobby Jo to help me with a new phone issue. Thanks Bobby Jo for being patient, and very, very helpful. Amazing customer service.

  10. Rated 5
    says:

    I called my Wal-Mart pharmacy on New Bern ave in Raleigh NC. To my greatest surprise, the pharmacy tech that answered my call , she was so nice to me over the phone, she treated me like a family member, she took her time to help me, she answered all the questions that I had. She didn’t know what I have been through this year, a month ago I had miscarriage, and my health insurance deduction is very high, so when I called to fill my prescription for her not knowing what I’m going through she was so kind, I can sound it from her voice that she really care, like I said earlier my deduction is so high, she took her time and look for coupons that brought my price down. She made me feel like I won a million dollars. I thank Jehovah God for using her to help me. Her is Michelle L.

  11. Rated 5
    says:

    Our experience with the pick-up (Wood Village, Oregon) has been SOOO AWESOME! My hubby is health compromised and we appreciate that someone would SHOP for us …actually place the items in our car for us…and at no extra cost??! If I could…i would HUG those workers who are always pleasant. :D We always thank them but it doesn’t seem to be enough. (p.s…the substitutions at the same price are appreciated!) Thank you for being there for the many that need this service!

  12. Rated 1
    says:

    I am not a person that complains , but this morning I went to do my groceries at the walmart on 505 SW Pine Island RD Cape Coral Fl 33991. I always use the self checkout because I like bag my own groceries. One of the female employees came to me and said you can’t have three bleach Reg and I told her that I already paid for them but it was ok that I could get a refund . She said not you didn’t pay for them. I showed her the receipt , then she said that she couldn’t give me a reund. She kept going thru my groceries without a mask or gloves, then she said you didn’t pay for the toilet paper I told her is on the receipt. I guess she wanted to find something wrong and then she said you have not paid for the fruit punch. I said to her I pay for the food separate and I am not finish scanning my groceries. She told me that I was not allowed to to go by the self checkout because I had more than twenty items . I said I sorry I didn’t see the sign, then she said there’s not sign but you can’t use the self checkout next time.
    I left the two 2.53 Qt on the counter And I didn’t get my money back $2.65 each I paid them with my Capital one Walmart .
    I made a complaint to the manager but she was not very helpful.
    After shopping at WALMART all my life I was embarrassed by one of your employees.
    I am 73 years old maybe your company needs to have a course how to respect the customers.

  13. Rated 1
    says:

    I will never go to the Walmart on Conley Lane or any other Walmart in Columbia, Mo or anywhere ever again. There Supervising associate a short dark brown hair young smart ass laughed at me when I got upset due to bringing back a brick of cheese. When I had unpacked it I noticed it was not vacuumed packed like other cheese I had purchased. That means it has a air leak somewhere and is contaminated. I brought it right back within the hour that was purchased and they refused to refund me my money back or even exchange it. I was upset and as I was walking away the Supervising associate walked beside me as she was heading to customer service and laughed as she was looking at the associate who refused my refund!! I continued to walk towards the exit then decided to go back to customer service to find the two who had laughed at me. There they were talking to each other. I told those two very disrespectful associates,”If you think this is so funny then you can throw this contaminated cheese away!” as I threw the brick of cheese at the Supervising associate! I guess Walmart employees are not at all respectful of their customers feeling!! Therefore, I will always go to Gerbes, Target, Big Lots, HyVee, Aldi’s, Tuesday Morning, Schnucks, Hobby Lobby, Cloth World, Bed,Bath and Beyond. The list is bigger than Walmart!!!! I’m totally done with Walmart!!!!!!!!!!!

  14. Rated 5
    says:

    i loved to shop you prices are much better than poblix

  15. Rated 1
    says:

    Janelle was very loud outside yelling at a customer entering a store swearing and very unprofessional

  16. Rated 1
    says:

    i was at your walmart store02444less then 15 minutes ago, i purchased labatts blue regular beer.i got to door and realized i wanted labatts blue light. turned cart back into store and went to customer service. i was told in no uncertain terms could i exchange it. it is not a food stuff, clothes etc. it was a case of beer that was purchased not 5 minutes before going to counter. you can rest assured my shopping at walmart is going to be no more.

    as i have 5 children, 24 grandchildren that i am sure are going to pull away also. like i said if it were food i could understan it. but beer that is from register to door then back inside? no!!!
    bad enough deli is getting rude now front end too?

  17. Rated 4
    says:

    Great experience, employees very helpful especially checker Laura.

  18. Rated 1
    says:

    Hi,
    Usually I never complain, but my experience this morning in this Store is out of the line.
    I’m shopping with my daughter and she went to Cosmetic dept. So I followed her with my Shopping Cart, She’s still shopping in that little area so J decided to get out and continue my Shopping
    And the lady in that Counter, asked me if I have any cosmetic? I said No! She doesn’t believe me she get out from her little counter and look and search my shopping cart, I couldn’t believe it, I feel like she harassed me and I don’t feel comfortable.
    I think management need to re-improves how they treat customers, I work in Retail all my life and we never treat customers like I experienced today this Walmart at Mtn View. I hope my Comments will help this store and improve how they treat customer with respect
    Rated 1

  19. Rated 5
    says:

    At Walmart Store # 02242 Anaheim Paza, Ca. I’m greeted with a smile even though they wear a mask, I can see their smile.
    I’m dissabled and Allen, Customer Service, Mgr, finds an associate to help me shop.
    This time, Joel is helping me. Joel did the shopping for me, took me to the cashier to pay Joel is an asset to your organization, please, keep him for 150 yrs.
    I love Walmart!
    Sarah Gruberg
    562 473 9388

  20. Rated 1
    says:

    Just to let you know im65 on disability so tight budget. Now I’ve been shopping in your store from the time hearne tx. 1982 today you lost my my business. Your sky is falling attitude toward this coronavirus epidemic is bullshit. I went to your store in garden ridge spent my money they wouldn’t let me try on what I was buying so I got what I need left your damn store got home didn’t fit. Went to exchange the items today. Well they said no exchange do to this bullshit coronavirus. The damn sky is not falling you as the damn media propaganda has given this nation enough of your stupidity. Today it cost me more money so you have fucked and old man out of more money. I will never spend another dollar in your damn china supplied store your a damn disgrace to America hope your ass goes bankrupt you fuck Americans over by false advertising made only in America. I hope President Trump puts embargoes on china and you lose everything. How dare you sell some then refuse to exchange it. They said there were signs up all over the store well that’s a damn lie only at the register on 8×11 paper just past the cash register unless your looking for it you don’t see it.

  21. Rated 5
    says:

    4/29/2020 Early this afternoon my husband and I Shopped our local Wal-Mart in Yuma AZ. We were both so impressed with the set up of the precautions taken in the store. From the entries to the one-way isles in the grocery shopping areas. The store has done a great job protecting everyone shopping there. Thank you all for being a safe guard for everyone.

  22. Rated 1
    says:

    I was rung up twice for 1 item, tried to call back on the telephone, but it just rings and then I get hung up on. poor customer experience.

  23. Rated 3
    says:

    My brother got a bad brisket for $17.51 and was told to go on line for a refund, they don’t take food back. But he doesn’t have a computer or phone so I’m requesting his refund
    To be credited to debit card
    5077 1903 2070 7561
    Ticket # 704002473840431
    I’d # 7p86syfjgkl

    Meat sku #50986517515

  24. Rated 1
    says:

    Dear Tanya just had a bad experience with your custodian, I know what he does is important. He should treat people better. I have a medical condition. That is urgent and. unpredictable. Your custodian was rude and argumentative. Stressed I had to go around him. Suffer his belligerence and threats. He should treat people better!!!! What he dose is not more than anyone else. He should treat people better!!!

  25. Rated 2
    says:

    Wal-Mart changed after Mr.Walton was no longer in charge. It is no longer a pleasant place to shop for more reasons than I have time and space to enumerate. Older customers like myself will be able to relate to my sentiments. My experience yesterday reinforces my disillusionment. The banks were closed and I needed cash immediately and went to our local Wal-Mart. When I checked out with my Discover Cashback card but was not given the option for cash back none of the cashiers whom I asked knew why. When I called Discover I was informed that Wal-Mart had decided to suspend the cash back option. That is their privilege but it would be nice if they would inform their employees and especially their customers. A sign at checkout counters would be nice.

  26. Rated 3
    says:

    THANKS FOR SPECIAL HOURS ON TUESDAY AND THURSDAY FOR SENIORS. I HAVE ONE COMPLAINT THE DELI DEPARTMENT DOESNT OPEN UNTIL 8AM. IT WOULD BE WONDERFUL IF THE DELI HAD SAME HOURS FOR SENIORS ON TUESDAY AND THURSDAY.

  27. Rated 5
    says:

    ORDERING MY GROCERIES WAS VERY EASY. SOME ITEMS NOT AVAILABLE BUT I UNDERSTAND. PICK UP SERVICE EASY AND EMPLOYEE VERY COURTEOUS. THANK YOU SO MUCH FOR THIS MUCH NEEDED SERVICE AT THIS VERY DIFFICULT TIME.

  28. Rated 1
    says:

    4/8/2020 was in store # 1294 today there was at least 10/15 plp in line for returns or pay a utility bill only one sales associate tending to the customers , witnessed store managers just walking around chit chatting ..I’ve complained about them before an they are still the same, calling the store is out the question unless you call the deli , this is not the time to act as if they don’t care rather than get the customers out as quick as possible !! Thanks for hearing me out

  29. Rated 1
    says:

    S A HARD TO READ THE I.D. NUMBERS BUT THIS REVIEW WILL NOT BE KIND ANYWAY……HAVE NOT BEEN ABLE TO PURCHASE TOILET PAPER, HAND SANITIZER, OR LYSOL SPRAY FOR OVER A MONTH NOW….WALMART HAS REALLY DROPPED THE BALL ON THIS AND I WOULD NEVER SHOP THERE AGAIN GIVEN THE CHANCE TO GO ELSE WHERE…WILL BE DOING WHAT I CAN ON AMAZON….TAKE A LESSON WALMART AND START IMPROVING YOUR WEB SITE!!! IT’S A MESS!!!

  30. Rated 5
    says:

    I was very pleased with my recent home delivery! however, I tipped my delivery person, upon receipt of my goods. it makes me feel like a cheapskate when you keep reminding me to add an additional tip online. if you could remove that reminder, I would love it!

  31. Rated 1
    says:

    The people that work at the Morgan City Louisiana store are some of the rudest. I’ve traveled all over and they really have an attitude problem, especially against whites.

  32. Rated 1
    says:

    Really upset that Walmart won’t let my sister-in-law who works there wear a face mask or go to the bathroom to wash her hands. I would be afraid to visit that store. They told her if she complained they would cut her hours. Her sister died about 10 days ago.

  33. Rated 1
    says:

    Very disappointed in store #03501 … no hand wipes at entrance in the last two weeks…during this virus epidemic! Very low on stock since the virus started…I needed 3 gallons of water…no sign said limit one bottle…associate was very nasty when I said I had no idea that there was a limit!!! She smirked! I spend a small fortune in Walmart…I’m a senior citizen and do most things in my own…never would ask ANYONE IN WALMART for help…very unhappy crew and the store has become unkept for sometime! I won’t be going back!!! Thank you, stay safe!

  34. Rated 1
    says:

    I was in the Worthington,MN store on 3/24/20. I was in picking up some items for my 94 year old father-in-law. One of the items that he needed was toilet paper. The employees were there stocking toilet paper and I was handed a muti-pack. This assistant manager came over and he told me that I already had one in my cart and ripped it out of my hands. I DID NOT have a cart at all !! The assistant manager gave the toilet paper to a young lady!! My father-in-law is a WW2 Veteran and I feel that was total bullshit to do that to him!!! I think the assistant manager should be fired for doing that to him!!!!

  35. Rated 3
    says:

    Hard to read ID number. From Wal-Mart in Oak Grove.

  36. Rated 1
    says:

    On Sunday 03/15/20 I went shopping at two different Walmart stores in Thornton CO and all I have to say is wow all your shelves were empty!!! Not a single roll of toilet paper, 0 dog bones dream bones peanut butter and Good n fun triple flavor all gone, 12 pack diet seven up gone, chicken of any kind gone and the worst part is that I can go on and on and on!!!! Just completely depressing!!!

  37. Rated 5
    says:

    Store #00374 Coweta, OK I received extremely helpful service from Johnnie Spelce while looking for products affected by the Corona virius. After my third trip to Walmart within 12 hours, she listened to me, checked on truck delivery information, took my name and called me when the truck arrived with the product I needed. When I make a decision where I want to go to shop, I consider the personal attention I will receive, if I need it, as very important. I will remember how I was treated by Johnnie. Thank you, Johnnie, for caring at a very difficult time for all customers. Rated 5

  38. Rated 5
    says:

    From the Oakland, TN Walmart. I got a text this morning from Lisa at Walmart asking if I needed anything. I know this is a way to boost on-line shopping sales, but with all the Coroniavirus news it was wonderful to know they cared about there customers that are in the high risk category.

  39. Rated 1
    says:

    Good morning Wal-Mart,
    I am a frequent, loyal customer of Wal-Mart who literally comes by once or twice a day. This morning I went to Customer Service to get a money order, but unfortunately no one was at the station. The time stated that it opens Monday -Saturday from 8:00 a.m- and closes at 8:00 p.m. Here it was a Saturday, March 14, 2020 and no one was on duty at the Customer Service. This is usually the case, no one is working at Customer Service. I then asked the kind lady who was working at the Self Service Line to call for someone. She motioned for another worker, who saw her but simply ignored her. After standing in line for about 10 minutes or so, I asked the kind lady again to call for someone. She did, and another rude worker yelled out, “What do you want?” “Do you want to wire something?” I said no, “I want a money order.”The rude young lady’s name is “Sasha” and she works at the Wal-Mart in Hardeeville, S.C. She has serviced me on numerous occasions and her poor attitude is the same – rude, arrogant, angry, and down right disrespectful. She constantly rolls her eyes and talks down to the customers as if we were be-neath her. Need I remind everyone, “We DO NOT work for you and if we did, that still does not warrant that type of behavior.” I am a FAN for life of Wal-Mart, but poor behavior can ruin even an Empire such as yours. The exact address to this Wal-Mart is 4400 Highway 278, Hardeeville, S.C. I was there at 9:06 a.m. on Saturday, March 14, 2020. As a business owner of a very reputable company, I too know the importance of Friendly, Knowledgeable, and Efficient workers.By the way, my rating is a “1” for today.

  40. Rated 5
    says:

    Can’t take survey. Id#7p7tw1jdfqc. Store#01514. Excellent services from eyewear. 636-287-6322. Arnold walmart.

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