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WalMart Customer Feedback Survey

As the most popular supermarket, Walmart has almost everything we need. Walmart appreciates knowing more about your recent visit. You can tell Walmart how you feel like your shopping experience to help it improve. You will have a chance to win a Walmart $1,000 Gift Card. It’s not a bad idea to spend a few minutes to win a Walmart $1,000 Gift Card.

WalMart Customer Feedback Survey Guide

  • Visit WalMart customer feedback survey page and choose the language from English and Spanish
  • Read official rules

WalMart Customer Feedback Survey

  • Enter the 5-digit zip code of your residence
  • Answer the question  “Are you, or is anyone in your immediate family, a Walmart or Sam’s Club employee?”
  • Answer the question “In what year were you born“?
  • Enter Store name and ID exactly as they appear on your receipt to go on the survey

WalMart Customer Feedback Survey

  • Finish the survey with a few minutes and take part in the sweepstakes to win the prize

About Walmart
Wal-Mart is the world’s largest retailer, operating discount stores, supercenters, neighborhood markets, and Sam’s Club warehouses around the world. For job hunters, working at Walmart can be somewhat reassuring. You may start your Walmart careers by finishing a online job application.

Reference Links

  1. WalMart Customer Feedback Survey Link: www.survey.walmart.com
  2. WalMart Customer Feedback Survey Sweepstakes Official Rules 
  3. WalMart Official Site: www.walmart.com

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Rating 3.71165votes

  1. Rated 5
    says:

    After I went thru the self checkout , I realized I did not have my billfold. Jamie the lady watching helping at checkout held the groceries for me while I went out to car to get wallet, The store was very busy but she rechecked it for me while still helping everyone else. She did this all while being very pleasant to all. I am elderly and appreciated her help so much. Thank you Walmart. Jamie worked at self -checkout Sunday in Boerne Walmart ref#1042000314

  2. Rated 5
    says:

    Diane L was very nice at the check out .there r all very pleasant and always will to help u at the way mart in WestBranch mich

  3. Rated 4
    says:

    7N7YDTMXFGG ST#01839 Lorain OH My Doctor gave me a prescription that was not covered by my insurance. Walmart was the lowest price so I had it filled at Walmart. The Pharmacist and Techs were very helpful and professional I just might transfer all my prescriptions to Walmart. Most cashiers are friendly and helpful. But my biggest complaint (for a small act of courtesy) is when I’m in the checkout behind my 87 yr old mother, as my mother is using her credit card, some of the cashiers just stand there instead of putting her bags in the cart for her. Associates should be trained to be aware of their elderly customers needs.

  4. Rated 5
    says:

    Nichole in Deli Meats was super helpful, you need more like her. also the gal that checked us out was nice.
    date 11/15/19 ID: 0087 code 865825

  5. Rated 5
    says:

    Great Customer service from Candy at Store 1170 Military Hwy Norfolk, VA 23502. Check-outs were having many problems and customers were upset. She attempted to deal with as many issues in a very short time. She is a valued Walmart team member. Take care of her and let her know she is valued.

  6. Rated 4
    says:

    I had on my most recient order, Johnsville Bedder Chedder, 24 party packs, and the “Computer”, substituted, when stock was out, Jalapeño, you do know, that Hillshire Farms, Has a chedder, sausage, that SHOULD have been substituted, instead. whom ever is programing your computer, should have their head examined. VERY POOR CUSTOMER SERVICE, the last months order, when I put down JOHNSVILLE BEDDER CHEDDER, I got Breakfast sausage, Another screw up, who ever pulls product, should have more than a third grade education, breakfast sausage, is NOT bedder chedder, DUH ! ! ! ! !

  7. Rated 5
    says:

    I just want to tell you of some of your employees that went above and beyond to help me yesterday. I asked for their names because they need reignition for how they helped me. I asked if there were any more of the throws that were on sale. To my surprise they proceeded to dig in the bottom of this huge box containing the throws,
    Luke in Homelines Ms Cindy Homelines Manager
    Casey Capz Skyler in Fabrics Walmart 4590

    Please give these excellent, positive attitude, caring, employees some kind of bonus, because I have never seen anyone help a customer as these employees did.
    .

    Sklyer in Fabrics w

  8. Rated 5
    says:

    I had a good shopping experience.there was a long wait in line to check out.the employees were very courteous and helpful.
    There was an employee who was most helpful by the name of Andrew. He was of great assistance in my locating my transportation home. He gave me a great suggestion to contact my driver of the car. I was very appreciative of his willingness to actually walk around the parking lot to find the vehicle inwhich I was riding. He suggested calling on my cellphone.
    Th

  9. Rated 5
    says:

    I checked out today in store#7326 at a self checkout register. When prompted, I asked for $20 cash back, and completed my check out. It was about 20 minutes later that I realized I forgot to take my $20!! I went back inside, fully expecting to not see my money, but to my surprise, cashier DONNA J remembered me, and even tried to chase after me, but I guess I’m pretty quick lol. She contacted the closest manger, verified my receipt, and I got my $20 returned. In today’s world, such honesty is a welcome change, and Donna is a treasure that Walmart I hope, truly appreciates!

  10. Rated 4
    says:

    I wanted to compliment the remodel which store #386 in Jennings, LA has undergone. I do appreciate how some departments have increased selection and some products that you had stopped selling have come back. I am still coming away unable to buy some items because they are temporarily sold out. I do hope you are able to maintain inventory in the future.

  11. Rated 2
    says:

    You really need to expand your gluten free section. I was trying to cook spaghetti for someone who is gluten intolerant and there was no alternative spaghetti or gluten free sauce mix. Spaghetti is a pretty generic food choice. While you have a couple of sections with gluten free items, there never seems to be anything I’m looking for.

  12. Rated 5
    says:

    This in Reference to Store #2392 and the Manager Nicholas Fletcher.I have been shopping at the Neighborhood Market since it opened on Clark Road,Sarasota and it was wonderful. The Manager at that time was NICHOLAS FLETCHER. Unfortunately he was transferred to the BeeRidge Road store. The Clark Road store went down tremendously when he left. I hesitate shopping there anymore. I have gone now to the BeeRidge store, where Mr. Fletcher is. It is quite out of my way. I could see when I walked into the store that Mr. Fletcher was the manager. I think Walmart has high standards or use to of their managers. Mr. Fletcher is a rarity. I have seen him interact with customers AND his employers. He is a professional and well liked with customers and employees. He does not talk down to his employees, which I have seen many managers do. He has a business attitude to please both customer and employee. This is a rarity today.He makes it feel like a real Neighborhood Market. He is an ASSET to Walmart. Please do not keeping putting him at another store. I cannot drive all of these places.However, if you need to…..please put him in a position in your company that can teach other managers how to be nice to customers AND emmployees and manage a store. Customers do not like to constantly have their managers changed. They develop a friendship with them. Mr. Fletcher, has been seen stocking groceries and talking to the customers in the store. He pitches in wherever he is needed. That is what the Walmart reputation started on. I know I had asked the Cattlemen store to order 4 cases of a canned vegetable for me and they would not do it. The Clark store would not either. I went to the store on BeeRidge and Mr. Fletcher gladly ordered them for me and called when they came in. This is what customer service is! I am thankful for him. I have been eating certain vegetable for health reasons. I appreciate Mr. Fletcher immensely and his kindness. He really cares about the customer. You have a customer satisfaction survey and I hope you really care about the survey. Mr. Fletcher is someone you need to utilize in your Corporation. He is a real gem and a rarity. Please let Mr. Fletcher know that he is much appreciated. He truly believes in Walmart and it shows in all he does. Thank you for allowing me to have a great experience shopping at Your Neighborhood Walmart Store. Store # 2392

  13. Rated 1
    says:

    I WAS AT THE STORE ON SHAVER IN PASADENA TX I HAD OVER 120.00 IN MY BASKET AT THE CHECKER SAID THEY HAD NO PLASTIC BAGS TO PUT YOUR GROCERIES IN THERE WAS A LOT OF CUSTOMER WHO LEFT I BELIEVE SOMEBODY DID NOT DO A RIGHT INVENTORY THEY WANTED TO SELL BAGS FOR A 1.00 THIS SHOULD HAVE BEEN FREE. I WILL NO LONGER SHOP AT THIS STORE AGAIN

  14. Rated 5
    says:

    Today November 4th After shopping and at the register, I experienced a Superb experience with ASM Eric. Store # 06798. Without any hesitation Eric went Above and Beyond to retrieve an item for me. I inadvertently picked up the wrong thing. With all of the uncertainty in this world it was a, Breath of Fresh Air, to have such a selfless act to warm my heart. He’s certainly an Asset to this Store. Thank You Eric.

  15. Rated 1
    says:

    Went to Walmart at store 04298 and was very disappointed in the customer service that I received. I went to return a carpet cleaner and solution. The young lady at the customer service area, did not listen to how I want to received my money back. I paid for the item with a $150 in cash and the rest on my debit card. I clearly stated to her that is the way I would like my money back. She still placed the whole amount on my card that really upset me, because she did not listen to my request which is really frustrating, because she decided what she wanted to do – not what the customer request. I wish someone would have a talk with her about good listening and customer service skills.

  16. Rated 1
    says:

    How do I do the survey? I would like to leave a survey, but I can’t because the survey site doesn’t come up and they can’t help ma at the store.

  17. Rated 2
    says:

    To whom it may concern I love shopping at Walmart, And I use you on line shopping for the first time.The guy is sooo nice he was very helpful. He put my order for a black Smart Bracelet that I wanted so much after my doctor told me to keep a close eye on my heart rate and my blood pressure. And I saw it on your website and I went to the store and I ordered it.But the problem was that I got the wrong color .I hate purple and that is what I got.im disappointed. I was looking forward to the Smart Bracelet now I have to wait another week in a hopesin getting what I soooo wanted the Black Smart Bracelet.Pease tell me how can I go about returning the purple one to het the one I wanted which it was the Back one.Thank you

  18. Rated 5
    says:

    hi we shop in the store at least 3 times a week I always try to look for a cashier name Joseline she make my day with a smile…she has a warm heart…. she should have a rise in pay… the store is at 32225 temecula ca. 92592.. i hope she will hear about this..

  19. Rated 5
    says:

    mStore# 02189; ID7M7MBRPZDQ
    STPHEN: MANAGER OF THIS pharmacy is a fantastic person, very personal, professional, good people skills and easy to deal with. I have enjoyed working with him for many years. Rakting is 5. Excellent- Superior.

  20. Rated 5
    says:

    Great satisfaction everytime

  21. Rated 5
    says:

    Decided to try flu shot at this store. The whole experience was positive from the sweetest young woman, Mia I understand is her name, to the Pharmacist who gave me the shot. Totally positive! I asked how and am going to switch my prescriptions from Walgreens to this store tomorrow.
    Jim Renko

  22. Rated 5
    says:

    I was delighted to find a bathing suit in my 3x size n on sale for $10. Hard to find elsewhere, great price.
    I always leave with more than I intended to buy, because of ur prices, selection and presentation. My GoTo place to shop…. both in the store and on line.

  23. Rated 5
    says:

    Our Neighborhood Market is best
    thing the have built here in Newport.
    So convenient and easy. I go there
    Several times a day.

  24. Rated 5
    says:

    Huge shout out to Lenore in men’s wear at store #1380. She is the sweetest young lady. She has actually gotten down on the ground to help me find coveralls and today went in back and found me a robe.

  25. Rated 5
    says:

    Visit frequently to do most of all my household shopping. We recently had a Marc’s store open in our area and I was very excited for this. Well, I have found myself back at Walmart!!! Recently at Wooster store have had exceptional experience, service and interaction with NOAH, BREANNA S. (3rd day at register) and I spilled entire large box of blueberries in her aisle, she handled it beautifully!! SHANNON F. was mentoring her and was super. I will continue to do most of my shopping at this Walmart.

  26. Rated 5
    says:

    The store was clean the the staff was very helpful at store 2978 in Fort Worth Tx

  27. Rated 5
    says:

    Riley at the Lake Hallie Wisconsin store 2 consecutive days helped me with some technical telephone issues. His honesty knowledge and general good will attitude are to be commended. Next time I need any electronic device, I will purchase it from him

  28. Rated 5
    says:

    I had a very nice shopping trip at Walmart when I got done and paid for my stuff that was a nice young man named Adam push the buggy cuz I was riding on a electric buggy he pushed the other bug you that has a water in it out to my car

  29. Rated 5
    says:

    I want to commend crystal in the New Albany .Ms store. She was very friendly.professonial and knowdgable. I am handicapped and she helped me tremendously. Doug Jordan

  30. Rated 5
    says:

    I had the pleasure of checking out with one of your new employees, Lisa Wu. It was her second day on the floor and she was extremely nice and you’d never know she was new on the job. If all of your cashiers had her personality and ability it would be an even greater pleasure to shop at Walmart. On a scale of 10 I would give her a 10. The store is #4283 in Columbus, Ga.

  31. Rated 2
    says:

    Just came from Walmart Express Pharmacy @28658. Called my scripts in on Sunday 10/20/19 (two days ago) and they still did not have it ready. This has happened several times at the sotre. Also, they put yet another important blood pressure medicine on backorder. This has happened too many times now and I am seriously thinking on changing Pharmacies!! Please advise why I shouldn’t change…..Name and e-mail given

  32. Rated 1
    says:

    why is everone who shopes at the walmart store in bardstown ky.treated like a thief when they leave the store?! st#00729 verry bad polyicy they need to check the back door if they r missing items .

  33. Rated 1
    says:

    I work in a Walmart store but am not a Walmart employee. There is an older woman who works at register 12 every shift. She will be nice and appropriate to some customers but more often than not she is very unprofessional. She is always rude to customers. I have heard countless times where she will talk down Walmart saying, “the company does not listen to its employees.” She has yelled at customers about moving the bag carousel too quickly because it messes her up. And I have also heard her talking about customers after they leave to the next customers in line. Being a former employee of Walmart and being engaged to a Walmart employee who has worked with the company for 8 years; it is a little disconcerting hearing this go on every time she works. I would never go to her line!

  34. Rated 5
    says:

    10-18-2019 WE had a very nice person to help us she even open another line so we could get done we have seven foster children needed to get home very thankful for her.

  35. Rated 5
    says:

    Tyann was great at helping me this morning at Walmart in Price, Utah.
    I got my car serviced and bought a few groceries.
    my id number is…
    7N7MN2K12V3

  36. Rated 5
    says:

    Ana was a big help in self check out, Wal Mart at N Dale Mabry, Tampa

  37. Rated 5
    says:

    Store #00586 Conway SC. Becca in the paint department was GREAT she helped me with all I needed ! & Always does ! She is very helpful & great service, knows exactly what she is doing

  38. Rated 1
    says:

    My experience at the Jackson Walmart Auto Center was AWFUL…It took two hours to get ONE tire replaced at 7 a.m. in the morning. At the register the man could not have been nicer…HOWEVER, THE TECHNICIAN SHOULD BE FIRED FOR LOUSY WORK ETHIC AND NOT BEING COURTEOUS AT THE END PLUS PUTTING THE TRANSACTION STICKER ALL OVER MY KEY FOB…I HAVEN’T GOTTEN ALL THE STICKY STUFF OF IT YET…FIRED, FIRED, FIRED!!!!!!!!!!!!

  39. Rated 5
    says:

    I would like to give a score of 10 out of 10 for my experience today at Walmart Bradenton FL 34210

    There assistant manager Rosemary Was an absolute star today and went over and beyond to make sure that I got the Halloween display I wanted to take back to the UK on Saturday…….

    What fantastic service

  40. Rated 4
    says:

    I had a really bad experience in Automotive and Shelia, the Mgr. in Electronics is why I gave a 4. Shelia was extremely kind and listened, we all need more people like Shelia working for us here at Walmart in York, SC.

Survey Discussion