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WalMart Customer Feedback Survey

As the most popular supermarket, Walmart has almost everything we need. Walmart appreciates knowing more about your recent visit. You can tell Walmart how you feel like your shopping experience to help it improve. You will have a chance to win a Walmart $1,000 Gift Card. It’s not a bad idea to spend a few minutes to win a Walmart $1,000 Gift Card.

WalMart Customer Feedback Survey Guide

  • Visit WalMart customer feedback survey page and choose the language from English and Spanish
  • Read official rules

WalMart Customer Feedback Survey

  • Enter the 5-digit zip code of your residence
  • Answer the question  “Are you, or is anyone in your immediate family, a Walmart or Sam’s Club employee?”
  • Answer the question “In what year were you born“?
  • Enter Store name and ID exactly as they appear on your receipt to go on the survey

WalMart Customer Feedback Survey

  • Finish the survey with a few minutes and take part in the sweepstakes to win the prize

About Walmart
Wal-Mart is the world’s largest retailer, operating discount stores, supercenters, neighborhood markets, and Sam’s Club warehouses around the world. For job hunters, working at Walmart can be somewhat reassuring. You may start your Walmart careers by finishing a online job application.

Reference Links

  1. WalMart Customer Feedback Survey Link: www.survey.walmart.com
  2. WalMart Customer Feedback Survey Sweepstakes Official Rules 
  3. WalMart Official Site: www.walmart.com

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Rating 3.61519votes

  1. Rated 5
    says:

    I did not get to finish my survey. At this time I am trying to think positive. There is a reason for everything.

  2. Rated 2
    says:

    I’m just saying if you can help not going to the Landover Hills Wal-Mart please find another one and pass on by its the worst place to shop very long lines most of the time only 2 to 3 registers are open you in self check out in a long line when you do happen to get to a register you’re told no cash so cash is no good at self check out and manger is a big O wasn’t happy as you can see with my visit to this store today

  3. Rated 5
    says:

    This has been a waste of my time. Will not accept the info that I put in. Trying to leave a compliment for someone who helped me last night. Her name is Wendy. Didn’t get her last name. She was literally the only cashier in the store last night. The only area open were the self checkout registers. Wendy was kind enough to ring up a basket full of groceries . The ID # 7QCRON1TXMHM , ST #05257. Kudos to Wendy for being a helpful and very kind person. I greatly appreciated her help. Thanks

  4. Rated 1
    says:

    I was waiting for a couple of baby gates that i had order it was about 3month then the other day they call and said do you still want these items and i said yes the person on the phone you can pick them when you get to the store wait at the grocery entrance and some will come out and help you i waited 10 to 12 minutes and know one showed so i call the store the ask my name and what i ordered about 4 time long store short after an hour i finally got what i had order this was the worst customer service that i have received i will shop at walmart again

  5. Rated 5
    says:

    Dear HR,
    Walmart has a few excellent people that I’m(we’re all) well aware of in their Newton, NJ location. I’m just going to talk about one right now and her name is Erin Bissot.
    Time and time again over the years I’ve seen in working in various departments and always very knowledgable about everything. Now, she’s a true asset and superstar at the service desk. I think she’s a treasure and I hope you value Erin as much as your customers do because she is truly the best! I’m so glad that she’s there and hope someday perhaps, she is a store manager.
    That’s it I’m hoping that the company recognizes her outstanding service.

    Yours truly,
    Helen Miller

  6. Rated 5
    says:

    Adrian answered the phone when I was transferred to the pet department and I just want to say how present she was on the phone. Not only was she nice she answered all my questions. She went to grab my item off of the shelf and let me know how much it was and how many they had. I always love coming to this walmart at 2595 e imperial hey brea cal 92821

  7. Rated 5
    says:

    You have a wonderful employee at the Walmart in Bridgeview Il. He works in the Electronics cell phone dept. I found him to be very helpful and very nice. he took the time to explain my new phone and he transfered contacts and photos from my old phone to the new one. You should be very proud to have a great employee like Yosh.

  8. Rated 1
    says:

    On my last two purchases using Walmart pay, I attempted to do the survey on my iPhone as I always do but on the very first step I get this message: “One or more items on this page require your attention.

    Your receipt is more than 7 days old. Please come back and take the survey within one week of your next survey invitation at Walmart. Thank you”

    This message is wrong because I had barely made my purchases. Can you please correct this on the app?

  9. Rated 5
    says:

    I bought an iPhone because my other phone was broken. I had a lot of problems switching information from one phone to the other. Thankfully DENNY in the electronic department was able to help me with the process. He was so extremely patient with me and took his time explaining everything he was doing. Thanks DENNY from Clovis Ca. Be blessed.

  10. Rated 5
    says:

    .My compliments to Noah in the Long Beach, CA, cashier department. He was courteous, helpful, and had Excellent customer relation skills

  11. Rated 5
    says:

    Mr. Morales in the Long Beach, CA store on Carson Avenue…. in the sporting goods department, has excellent Customer Relation skills. He was courteous, helpful and pleasant.

  12. Rated 1
    says:

    Not enough electric chair i have bad leg and back and

  13. Rated 2
    says:

    Walmart shelves are always in need of stock. Plenty of folks pulling orders, no one stocking shelves. Looks to me like poor management of this particular Walmart in Robertsdale,al

  14. Rated 5
    says:

    The girls at our Walmart pharmacy in Rockford are great. They are always very helpful with any questions I have about a prescription. Crystal was helpful in finding me the best price to use for one of my prescriptions. The ID# 7QCCS51WG6YR RX# XXX7288 ST# 05398

    They are all courteous, even when it is extremely busy and they are under pressure.

  15. Rated 5
    says:

    I recently picked up groceries from Walmart in Chattanooga, TN and want to let y’all know that Gina was excellent!!! She was polite, professional, and courteous. I give Gina 5*, she’s an excellent employee.

  16. Rated 5
    says:

    This just to inform that Mae, a Walmart employee at Walmart, Hendersonville is a five star employee. She is friendly, professional and goes beyond and beyond to ensure that costumers are satisfied. I will come back again.

  17. Rated 5
    says:

    Your company’s pharmacy in Cleveland, Georgia is outstanding! They really care about their customers needs! They go out of their way to help and always ask to if there are any Questions about my prescriptions! Your company should be proud to have them as part of your team!

  18. Rated 5
    says:

    I visit your pharmacy the other day and they help me get my meds that I needed and they help me transfer my meds over to this new pharmacy and they were very patient with me and help me get everything I need done thank you very much and I don’t remember their names but they were very nice and polite thank you Walmart

  19. Rated 1
    says:

    I haven’t shopped at the Dallas,OR walmart in several months due to the hassle of checking out I made the mistake of stopping by today and encountered tbe same problem. The lobby had way too many people trying to check out with only 2 checkout lanes open and the self check. The selfcheck has at least 10 people waiting to check out. I waited over 10 minutes to check out. the cashier was great but when I asked why more lines were not open, she pointed to her “manager”. I asked him why more lanes were not open to serve the customers and he shrugged and said he would get around to it!!! From now on I will shop in either Corvallis or Albany even though it is much further to travel. I will be sure to tell all of my friends and family to avoid thew Dallas store in the future. So much for customer service and covid-spacing!!

  20. Rated 5
    says:

    I was at the Pharmacy this morning. I was taken care of by Brandy, she was so nice an helped me get my meds. an get going fast. The ID # is 7QC3LLN03KB.

  21. Rated 3
    says:

    Was in Walmart this morning and only 3 registers open and one self check out open. The self check out was lined up way down the aisle toward back of store. Other 3 were lined up but not quite as far.
    Before that I stood in line a while to return an item. Only one cashier working then finally another walked up to help her because she couldn’t get money order machine working, so no one else could be helped. Then women in yellow vest walked up and started to help people. It took the two 14 minutes to make a money order. While the rest of us waited for our turn and I was only third in line.
    ID # 7QC39ZCRJSH
    At St Cloud FL 34769
    ST # 01086
    I checked out at 10:31 am
    It’s just getting worse at Walmart
    One guy in line said that’s why you pay more at Publix because it’s not lines like this. My husband used his walker to do laps around the store for exercise and said he never saw any management people. And said he never does when we’re in Walmart.
    My husband said in his Walmart, 11 years ago, there was always a management person out in the store. Whether manager or co-managers or assistant managers. We have friends that do not shop Walmart anymore because of the lines and a lot of not so friendly workers.
    The yellow vest lady on front end is one that needs an extra smile to help her attitude.
    Never have enough registers open.
    Even if the other self checkout area was open!
    I know this won’t do any good but still had to try…

  22. Rated 5
    says:

    Was at ur dayton tn store today. Store # 00619 op# 009033 a lady named lisa helped my sister & myself. 5/32/21 at 12:55 pm. I was paying with my insurance card & also my ebt card. I was getting a balance of $5.55. This lady lisa out of the goodness of her heart pd my balance because I couldn’t. The machine was declining my card but had watched me ck it. U need 10 more just like her in every store. Kudos to miss lisa. Thank u walmrt for hiring such wonderful people. That was my 3rd vist of the day. Lol

  23. Rated 3
    says:

    To whom it may concern,,,I have been shopping at your Coos bay Northbend store for a number of years only to see a number of issues,your instore empoyee shoppers are in the way blocking the isles,,pallet of product in the isles for days before their put away.Shelves unorganized,bare spots,and other products that are or were available are nolonger and i have to make do with something else.I dont have a problem with it once in awile,,but come on,,its getting worse as time goes on in all departments. long lines in the checkout,,im not using the selfcheck and wont. There is a lack of care in all departments when you ask for help to get something that is locked up or not on the shelf. I realize with this Damn panic its hard to get good help,but ive seen better organization with a small amount of people and it will work if the main CEO’s would show up and knock sone heads together,,,theres a lot more,,but I’ll stop there,Thanks for the rant. DON

  24. Rated 5
    says:

    Awesome !!!!!

  25. Rated 2
    says:

    I bought a steam wallet gift card I over scratched the card and I don’t know what to do can you tell me the code

  26. Rated 1
    says:

    The idiots in the store in pittsburg are not only slower than shot it rude as fuck

  27. Rated 1
    says:

    Napoleon Walmart is is dire need of a manager who know’s what “HE”is doing. Robert as is on the receipt to my understanding is rude to employee’s, to customer’s and could care less. My understanding he yell’s at the employee’s; wait’s for an audience and pull’s a cart loaded out in from of customer’s and rant’s again. What happen to our little Walmart in Napoleon Ohio? They can’t be broke cause it’s the only one we have and our town needs it. There are dedicated employee’s who have managed to go thru several manager’s and stayed. If those dedicated should leave as this store is in dire straits Napoleon would lose. We have numerous employee’s standing around doing nothing. They are not helpful even when asked. Its more like a teenager party gathering than adults who care about the customer’s. Someone check this store out. No all employee’s are like this but they shouldn’t be treated like dog’s and made to work in unfavorable conditions. Send me an email or I can call you but Napoleon Ohio Walmart needs a manager and new employee’s who care.

  28. Rated 1
    says:

    I had a return and the lady did not give me all the money back. I asked her about it and she said it was right and did not give me any receipts on the transaction. She was rude and she cheated me out of $20. I am not happy and will not buy anything else from that store. I will pay more and buy everything from other stores. I can order almost everything from Amazon if I can’t get it from other stores locally.

  29. Rated 2
    says:

    WALMART ON MAPLE HAD NO LADIES TENNISSHOES IN SIZE I NEED WAS BOXES EVERYONE IN SHOE DEPT MANY SHELFS WERE EMPTY I HAVE TRIE 4TIMES TODAY TO ENTER SWEEPSTAKES BUT WONE TAKE MY STORE NU WHY IT IS ID 7QC18MRXKFO STOE 02209 DATE 5/04 2021 I DONT KNOW WHAT IS WRONG WITH YOUR SITE OR STORE BUT I HAVE BEEN UNHAPPY WITH BOTH LATELY THANK YOU MARY CADE 516 SHERIDAN ST APT 205 ZANESVILLE OHIO 43701

  30. Rated 3
    says:

    This morning store manager and 2 employees standing around chatting and would not open a register. Lots of older folks like the neighborhood store because it is smaller. HOWEVER it is very difficult to check yourself out.

  31. Rated 5
    says:

    I made asmall purchase in the walmart in yelm wa. that evening i checked my bank account and found my credit card showed a large purchase instead of the small purchase i had made. I returned to the store the next morning and Amanda approached me and asked how she could help. I explained the large overring situation to her. I showed her my receipt and she said give a moment to see if it is in our system. she returned a couple minutes later holding some papers and said i think i know what happened just let me check the security camera tape. she returned a few minutes later and stated the tape showed what she had suspicioned. she immediately set about correcting the error and in a very short while my dilemma had been rectified and i was very happy. Thank you Amanda!!!!

  32. Rated 4
    says:

    On 4/21/21 at 12:25:08 p.m., I went to the Dulles Town Center Walmart in Sterling, VA, 20166-8921, and returned 6 unopened items and they put $387.53 back on my Visa card ending in 2345. When I checked to see if the money was indeed on my card later that evening it wasn’t there. I called my bank and asked them about it and they told me Walmart hadn’t released the funds yet. I called Walmart back to ask them about it and no one answered the phone. I have been checking since Wednesday with my bank and they keep saying they are just waiting for Walmart to release the funds so they can put the money in my account. But no matter what time of the day i call Walmart no one answers the phone anywhere except the pharmacy. I just want to get my money from you guys so I can get my heart medicine I should have had 2 days ago. I don’t understand what the holdup is. The lady at the service desk said the money would be on there as soon as the end of the day or the next day depends on when my bank let me access it and the bank said it’s Walmart who is holding it up. If I need to I will call my lawyer Gregory Harris at 703-431-1280 and have him call and find out what the problem is and why I can’tseem to get my money back.

  33. Rated 4
    says:

    o

  34. Rated 5
    says:

    On Monday, April 19, I visited the Walmart on Frankel Ave specifically to purchase a set of dishes as a gift. Time was limited. Entering the vast store I asked an employee directions and was told to look up to Home sign to find area. Headed that way, without success, asked second employee where dish ware sets were. Received general directions, look for housewares sign. Finally, an employee Coach Dave when approached said, “Let me show you.” Coach Dave walked me to the aisle with the various dishware sets. I picked out a set, and given a few extra minutes, ended up purchasing three other items. The employees are the face and the voice of Walmart. A BIG SHOUT OUT TO COACH DAVE!

  35. Rated 1
    says:

    Why dose this store have NO bags again?Half of the shelves are empty ,and no one to ask for help?
    This year it was every other week.they had no bags,why ?

  36. Rated 1
    says:

    Went in for oil change and sign said 50 for high mileage and cleaner well I asked and guy said they don’t do it I said there is a sign inside that that and he said if there is a sign that says it then he has to do it well I showed him the sign then he said they don’t do it so he said he would take the sign down and he didn’t and I honestly don’t know if by me showing him the inside sign if he got embarrassed and then just told me that so very disappointed all the workers were nice but I was very unhappy !!! This was at store address 3820 State highway 64 West Tyler Texas 75704

  37. Rated 1
    says:

    I was STOPPED by security personnel on my way out the door yesterday evening at 555 W Interstate 30 Garland Texas 74043. The man approached me and said hi follow me I was confused as hell . He have me walk to the office and have a police YES police stand at the door so I leave I guess. He keeps asking me do you know why I have you come here ? I replied NOPE I have no clue but I’m sure you will tell me. He keeps saying honestly is the best policy and it will get you out of everything. I’m 44 years old Asian woman got detained in the office by two man and accusing me of stealing something. They toke my stuff and have their people re check make sure everything in my cart is scan and pay for here the kicker, I have 13 items in my cart and it really easy to tell what is what but it take Walmart worker 30min in this process while the security person try to check his videos to see if he miss anything. He said to me you see this I watch every one to see what people are doing I said good for you. I work at the hospital for 12hrs and now I have to put up with this . What I really don’t understand is why does it take them 30min to check 13 items even a person from a street ca eyes ball this and said you got this and this ok you good to go but no they detained me in that room for 30min and they find nothing and on top of that they find out the scanner was wrong it over charged me instead. I was so embarrassed by how they do this just because they can . He try so hard to Intimidate and scare me but since I didn’t do anything wrong why should that bother me. I understand that he have to do his job and this kind of stuff happened a lot at their store but for god sake what he could have done was look at my recipe and look at the 13 items YES 13 items and let me go but NO he have to take me to the dame room and have police block the door I’m 4 ft 98lb Asian women got detained by 6ft man one with the gun. The headquarters really have to TRAIN their people better than this.

  38. Rated 1
    says:

    WALMART IS MY STORE OF CHOICE, NOT BECAUSE I LIKE IT, I GET FRUSTRATED WITH ALMOST EVERY VISIT, BUT BECAUSE OF THE PROXIMATY TO MY HOUSE AS WELL AS PRICE POINT. AFTER MY EXPERIENCE AT WALMART TODAY I WILL MOST LIKELY NOT RETURN! I ALWAYS USE THE CLOTH BAGS AND HAVE NEVER HAD A PROBLEM. TODAY I PLACED THE CLOTH BAGS ON THE CONVEYER BELT FIRST AND CONTINUED TO UNLOAD MY ENTIRE CART. WHEN I WALKED TO THE CAROUSEL TO LOAD MY GROCERIES I DISCOVERED MY GROCERIES NOT BAGGED BUT JUST SITTING ALL THE WAY AROUND THE CAROUSEL! I ASKED THE CHECKER WHY SHE (CASHIER #003880) WAS NOT BAGGING MY GROCERIES AND HER REPLY WAS “I DON’T WANT TO GET COVID!” WHO DOES?! MAYBE SHE HAS NEVER HEARD OF HAND SANITIZER! SHE HAD NOT SAID A WORD TO ME ABOUT MY BAGS UNTIL I ASKED HER. ALL SHE HAD TO DO WAS TELL ME OR ASK ME IF PLASTIC WAS OK AND I WOULD NOT HAVE HAD A PROBLEM! I WISH I HAD JUST TAKEN MY PURSE AND MY BAGS AND WALKED OFF BUT THE THOUGHT OF GOING TO ANOTHER STORE AND SHOPPING ALL OVER AGAIN WAS MORE THAN I NEEDED TODAY. I HELD UP THE REST OF THE LINE BY HAVING TO TAKE TIME TO DO HER JOB. I CAME HOME AND CALLED THE STORE, TWIN FALLS, ID, AND SPOKE TO A MANAGER WHO PROMISED TO TALK TO THE CASHIER. THE MANAGER STATED WALMART HAS NO POLICY ABOUT CLOTH BAGS AT THIS TIME AND SHE SHOULD HAVE BAGGED MY GROCERIES. I WILL BE SHOPPING AT FRED MEYER FROM NOW ON WHERE THEY DO USE MY CLOTH BAGS!

  39. Rated 1
    says:

    HORRIBLE CUSTOMER SERVICE! 9 OF US IN LINE WHILE 3 CASHIERS STOOD UP FRONT GUARDING A SPILL BTWN REGISTERS REALLY, 3 OF THEM??? I’VE BEEN CALLING STORE FOR 3 DAYS & NO ONE ANSWERS PHONE. ID#7Q8Q7MXWR8P

  40. Rated 1
    says:

    I couldn’t find at least 3 items on my list and no one could help me after trying for 30 seconds they’re just shrugged and walked away. Cashier asked if I found everything okay. I said nothing and she didn’t ask if I needed any help and she just ignored my comment. Then I got home and when she was ringing me up she must’ve have looseness the cap one my bathroom cleaner and caustic bathroom cleaner spilled in the bag on some items. This is store #01264. My transaction is 7qbgomfp999. This experience sucked

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