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WalMart Customer Feedback Survey

As the most popular supermarket, Walmart has almost everything we need. Walmart appreciates knowing more about your recent visit. You can tell Walmart how you feel like your shopping experience to help it improve. You will have a chance to win a Walmart $1,000 Gift Card. It’s not a bad idea to spend a few minutes to win a Walmart $1,000 Gift Card.

WalMart Customer Feedback Survey Guide

  • Visit WalMart customer feedback survey page and choose the language from English and Spanish
  • Read official rules

WalMart Customer Feedback Survey

  • Enter the 5-digit zip code of your residence
  • Answer the question  “Are you, or is anyone in your immediate family, a Walmart or Sam’s Club employee?”
  • Answer the question “In what year were you born“?
  • Enter Store name and ID exactly as they appear on your receipt to go on the survey

WalMart Customer Feedback Survey

  • Finish the survey with a few minutes and take part in the sweepstakes to win the prize

About Walmart
Wal-Mart is the world’s largest retailer, operating discount stores, supercenters, neighborhood markets, and Sam’s Club warehouses around the world. For job hunters, working at Walmart can be somewhat reassuring. You may start your Walmart careers by finishing a online job application.

Reference Links

  1. WalMart Customer Feedback Survey Link: www.survey.walmart.com
  2. WalMart Customer Feedback Survey Sweepstakes Official Rules 
  3. WalMart Official Site: www.walmart.com

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Rating 3.71271votes

  1. Rated 3
    says:

    not enough cashiers self service register has poor instructions it was better when you had more cashiers to many insufficient to many things locked up making it inconvenient to shop for toiletry items since you have to get help to unlock cabinets makes me consider shopping somewhere else.

  2. Rated 2
    says:

    I was completely disgusted with having to buy my cotton balls and face wash at the “Cosmetic Register” Then wait in another line for my IPhone Charger, then go to another cash register for my food and sundries. Really? Seriously, you need to install security cameras in these areas and hire more people. These police stations are a nuisance and really got my blood pressure up. I could easily spend $200.00 a week at walmart but will not be back because of lines for every department and the terrible inconvenience. It made my shopping experience a bad one. Now I know why most people are going to online shopping. If you want to keep your stores open and your people employed you need to make the shopping experience pleasant and stress free. GET RID OF ALL THE SEPARATE SECURITY CASH REGISTERS. Seriously, my bag of cotton balls was 1.00 and my face wash 3.25. How ridiculous!!!. Will stay clear of Walmart now.

  3. Rated 5
    says:

    Quick and easy! Very helpful too! Lori did a great job!

  4. Rated 5
    says:

    i really want to thank these ladies behind the customer desk: Kelly,Kristin,Donna & Mary Ann for helping me on a return…they went above & beyond to straighten things out.. Girls you were the best.. THANK YOU! this was at the MTN.GROVE WAL-MART in Missouri

  5. Rated 5
    says:

    Dear Sir or Madam, I’m writing to you today because I had some Awesome Customer Service at your Greensburg store # 02059. I usually shop very early in the morning to avoid the rush but this morning I was running late. Anyways I always parked outside of the garden dept. So on my way out I got in this line that had this Super nice lady her name is “Lynn ” from the garden dept. I gotta tell ya she’s the nicest, polite ,easy to talk to and she always says” Have a nice day”. So please could you take some time out of your busy day to tell her what a wonderful lady she is . This is why I will continue to shop at your store. Thank You for your time.

  6. Rated 2
    says:

    I was at the Wisconsin Dells store and notice they had only r register open with long lines. Also the the self checkout had very long line. Anyway when the lady was very incompetent at her work making lot of mistakes. When I got home I noticed she charged me extra for 2 items which bought one of each. Stay away from this store. Can not find the cashiers name but the managers name is Shannon S. Will never shop there…

  7. Rated 1
    says:

    The store is always out of canned dog food when I go in. The clerks and people working in store are not friendly don’t speak or help you just stand around talking to each other. No one ever at jewelry counter to help you and if they are there don’t offer to help. There are a few but very few clerks who are nice. The store is not the cleanest. This applies to both the Prescott store at the Boulders and on highway 69. I prefer the checkout lines and half the time only one or two are open and it is busy. Guess the clerks have to much to do talking to each other.

  8. Rated 1
    says:

    Prescott Valley AZ at 10:05AM this morning on 2/21/2020 I was at register number 7 and asked for 2 packs of American Spirit Cigarettes Yellow. She showed me Gold and I said ‘No, Yellow’ and she wanted to argue with me. What an awful experience. No greetings or hello or anything.

  9. Rated 1
    says:

    Puerto Rico on vacation (back now, but it was over 7 days so I cannot complete a survey online) ID 7P7HDSMQWM8 ST 01822. The front restroom was in HORRIBLE condition, no toilet tissue and a line-up of three women deep, one stall was closed for repair. Store Manager Joebany Diaz. This was about 1:30 pm. Welcome to the tourist coming to spend their money?

  10. Rated 5
    says:

    I was very happy with Tiffany

  11. Rated 5
    says:

    I was in the New Lenox ,I’ll Walmart this morning. The cashier Sue was very friendly and helpful . She is the kind of employee that you should take notice of and appreciate.
    Thank you Sue for making my day !

  12. Rated 5
    says:

    I want to recognize Maddy. She was personable.

  13. Rated 5
    says:

    I want to applaud
    Rachel wallis
    Sydney Dubouich
    karen Beck
    Shon Washington
    Maggie CheeksMegan burgess
    Marcus sctland
    Crystal lynn.
    For amazing customer service at 28 by pass walmart n anderson sc

  14. Rated 5
    says:

    Great low prices!

  15. Rated 1
    says:

    I have not been able to answer the information for My past 2 receipts. The website messages are that the receipt number and store do not match and or exist

  16. Rated 1
    says:

    I am a $800.00 dollar a month customer. But after yesterday I won’t be back. I want to use the standard checkout line and not the self checkout. Yesterday I was told that only one checkout line would be open, and that not until after 10:00. What is wrong with you people!
    There were 11 customers standing in this single checkout Your store has gotten worse by the week.
    so long hope you loose every customer, then maybe you will realize you did wrong

  17. Rated 5
    says:

    I have lived here for 14 years and visit Benton Walmart 2 to 3 times per week. I’ve heard my share of petty complaints but I think it would be nice if people took the time to leave positive feedback when possible. So I want to say thank you to Hazel and Juanita in check out. They have been there for as long as I have lived here I think. They are both always friendly and helpful. Sorry I don’t know their last names. Also, as a side note, I have a friend that does the online shopping. She told me that she has gotten a woman named Jessica to bring her groceries and raved about her attitude and helpfulness. She wanted to find out if she could get her every time. Sorry, no last name for her either. Just wanted to say some good things. Will try to do this more often, even if its not always completely positive.

  18. Rated 4
    says:

    Chandalyn moss was very helpful she really was nice an took her time ..

  19. Rated 4
    says:

    Wait time to check out too long; next time I will try to shop much earlier; however, check out lady helped me with several items

  20. Rated 1
    says:

    store #00418 opw 002134 ten 03 tr# 04975 terrible customer service I stated that the price I was charged for fruit was higher than marked on display your clerk told me she would check in to it when she got done my response was what good does that do me you check our receipt when we leave but you are the ones stealing from us the customer how many people a day do you take advantage of that don’t know it I had 2 items that I know of

  21. Rated 1
    says:

    Store No.03572. Horrible service. One register open. Line a mile long. Employees in customer service enjoying themselves laughing and chatting.

  22. Rated 5
    says:

    Recently purchased an item id 380031688458071 and Andrew in dept 5 was most helpful, and professional with assisting me with establishing and account with trac fone.
    all walmarks need employees like Andrew

  23. Rated 5
    says:

    Shopped at Elk grove Blvd receipt 7p7gb5lcq65. Tyrique and Akela were great. This won’t take my name

  24. Rated 5
    says:

    Unable to read my id# and store number. I shop all the time in the Ennis, Texas 75119 store. And wish to enter the drawing.However I can read the reference # and it is 003000873952.
    Let me know if I will be entered this way.Thanks Stanley Smith

  25. Rated 4
    says:

    Great customer service the working staff awesomw

  26. Rated 1
    says:

    I have been having bad experiences using Walmart stores in the central Florida area, U.S. Rt. 27. Today the store in Clermont nr Citrus Tower Blvd was missing 3 out of 15 items bc they had not been restocked. What are bar codes for? There was not a single cashier on duty at 7:45 am. Customers were standing in line to use scan and go bc many of machines were out of order. This is just plain poor management. Last week in the store at Cagan’s Crossing an EMPLOYEE was shouting at another in a foreign language. This is insulting. You need to have a nationwide policy that employees will speak only English whenever on Walmart premises. If they don’t speak English, don’t hire them. If you paid more and trained them better, you could get a better quality of people and better results.

  27. Rated 5
    says:

    I posted this earlier but forgot to mention that this store is in Arlington texas. Just want Dana to be recognized for havong such a big heart.

    Thanks,

    Tenida Plummee

    This comment is in regards to the a Neighborhood Walmart located in Arlington texas.at 5401 Park Springs BLVD. I just want someone that they are still #1 on customer service. There’s an employee named Dana who is always interacting with the customers and seeing about their needs. She has a posture that says “I’m here to help”. Instead of just pointing, She actually walks with you to find what you need. I have seen her intently seeing about people. She’s always on a mission☺ and seems to genuinely love what she does. I just want the corporate office to let her know how much she is appreciated by older customers like me.

  28. Rated 5
    says:

    This comment is in regards to the a Neighborhood Walmart located at 5401 Park Springs BLVD. I just want someone that they are still #1 on customer service. There’s an employee named Dana who is always interacting with the customers and seeing about their needs. She has a posture that says “I’m here to help”. Instead of just pointing, She actually walks with you to find what you need. I have seen her intently seeing about people. She’s always on a mission☺ and seems to genuinely love what she does. I just want the corporate office to let her know how much she is appreciated by older customers like me.

  29. Rated 5
    says:

    Natalie is a very wonderful person. I shop at Walmart all the time and I have never had a bad experience with her.

  30. Rated 1
    says:

    Walmart ABUSIVE shorten survey time from two weeks into one week and Walmart RACIST retailiation against people of color communities for complaints and survey.

  31. Rated 1
    says:

    Associate left me hanging while he went in the back to look for an item that wasn’t stocked. Another associate named Nemo helped me and even called another store for me.

  32. Rated 4
    says:

    I was happy when a Walmart market was put in close to my house. I go there at least twice a week.I also frequent the regular Walmart once or twice a month.My issue is with one employee.She works at the self checkout.A few months ago she was quite rude when I had a problem scanning an item.I decided to avoid her after that.Until today when I did not realize she was there until I had my stuff on the conveyor belt.I almost left,but the other lines were long.I was just praying that all my stuff would scan.To my dismay;that did not happen.I decided to grab my stuff and go to the regular checkout to once again avoid her.I took the three items I had in the bag and put the bag aside before she came over.No such luck.She came over as I was backing away only to tell me I left a bag there.I told her she could put it back.She asked me if I had a problem with her(very sarcastically).I told her I did not like her because she has a bad attitude.She said I had a bad attitude.I went to the regular checkout.The employee was very nice as usual.I asked the name of the rude woman at self checkout.She said her name is Heather and she is rude to everyone.Because I frequent this Walmart so often;there may be another harsher confrontation if something is not done with Heather.

  33. Rated 5
    says:

    1/28/2020
    This past Christmas I was shopping at the Powhatan County Walmart store (Virginia 23139). The date was 12/19/19.
    I was using the self serve terminal. One of the items I purchased was a $50.00 Walmart gift card. During check out, I was distracted and left the store with all my items EXCEPT that gift card. I did not realize this until several hours later. I called the store and explained my problem. Rebecca Breedlove (Assistant manager) and Leenora Jackson (Store manager) were extremely helpful and kind in communicating to me how they would handle the situation. They obtained the terminal number from my receipt, reviewed the video, and found my gift card! All this was done in the middle of a very busy Christmas rush! I was extremely impressed!
    A. Bryant

  34. Rated 5
    says:

    I recently shopped at the Walmart neighborhood grocery store in Jenks Oklahoma. I was visiting in that area at the time. It is store number 5336. The customer service from employee Vungh Was exceptional. He was very courteous and helpful. He was polite and entertaining at the same time.

  35. Rated 5
    says:

    Ordered for Pick-Up at Rosemead, CA, USA.
    626 940 4521 was very polite and great at the job.

  36. Rated 5
    says:

    I checked out at the Socorro Walmart. Andri, who checked me out, was very friendly and professional.

  37. Rated 5
    says:

    John H in the sporting goods department of WalMart in Georgetown SC was extremely helpful in assisting me with several purchases today 1/25/2020. His attitude was professional and positive. He helped a couple others around the same time I was needing help and he handled it beautifully. Never flustered or rushed. Extremely exceeded my expectations! Knowledge of stock in his department and automotive was apparent. He should be commended!

  38. Rated 1
    says:

    We travel across U.S. twice a year and always like to stay in Wal-Mart parking lot and of course shop. We stay in Quartzsite, Az. We then have to go to Parker, Az.as it is the closes to where we stay. When you built a Wal-Mart in Parker everyone was very glad about it as most of us will shop there. In going to shop there all you have is upset people who are not going there anymore. As I am sure I will not go also. The problem at this store is no product on the shelfs. It has been this way from the start. What employers you have try to help but are to busy with people asking question. Please check on this store as it is needed there.

  39. Rated 5
    says:

    I went to Walmart to pick up a few things and Gina help me check out with my thing great costumer service she’s awesome lady she was very helpful

  40. Rated 5
    says:

    Brian Early, pharmacist at Salem, VA Walmart store #01309 is the most helpful, knowledgeable and friendly pharmacist I have ever dealt with at ANY pharmacy in any state

Survey Discussion