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Safeway Randalls Customer Satisfaction Survey

Are you interested in winning one $100 Safeway Gift Cards? Now take Safeway Randalls customer satisfaction survey.The sweepstakes is open to legal resident of the 50 United States and Canada. Share your feedback and comments with Safeway Randalls for more improvements for your next time visit.

Safeway Customer Satisfaction Survey Guide

  • It will take you no more than 10 minutes to finish the survey:
  • Visit Safeway Customer Satisfaction Survey page (See Reference Link 1)
  • Read the sweepstakes official rules (See Reference Link 2)
  • Enter the date, time and survey code located at the bottom of your receipt

Safeway Customer Satisfaction Survey

  • Rate your overall satisfaction with the overall cleanliness of the grocery store, the shopping atmosphere, the ability to easily see pricing information, etc

Safeway Customer Satisfaction Survey

  • Answer several general questions about your visit

Safeway Customer Satisfaction Survey

  • At the end of the survey, enter your contact information to win one of five $100 gift cards

Safeway Customer Satisfaction Survey

About Safeway Randalls
Safeway together with its subsidiaries, operates as a food and drug retailer in North America. Its stores offers a selection of food and general merchandise; and features various specialty departments, such as bakery, delicatessen, gourmet coffee and organic lasagna at low prices.

Reference Links

  1. Safeway Customer Satisfaction Survey Link: www.randallssurvey.net
  2. Safeway Customer Satisfactions Survey Sweepstakes Official Rules
  3. Randalls Official Site: www.randalls.com
  4. Safeway Official Site: www.safeway.com


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Rating 4.546votes

  1. Rated 5

    Great Values

  2. Rated 2


  3. Rated 5

    Jeanne at Randalls on Sage and San Felipe in Houston was gracious helpful and so proud of her 24-years career with Randall’s. great ambassador for the company.

  4. Rated 5


  5. Rated 4

    I shop at Randalls frequently. I am always happy when Robin sacks my produce because she does it right.

  6. Rated 5

    Very good service from the cashier and manager

  7. Rated 1

    This cashier was rude and unfriendly. A couple of the items like the salmon steak was marked $5 but scanned $7.50. Also the snickers bars were buy 1 get 1 free. She gave me credit for each item but refused to give me the item at marked cost which is against the law. I usually shop whole foods because I’m on a restricted diet. I do shop Randalls because it is closer but not after today. I want a district manager to call me at 281-224-3726. Please call by Wed or I will assume you don’t care which I will call corporate unsteady

  8. Rated 5

    Give her a 5*****, Give her a 5*****….Let’s here a 5***** for this lovely gal!
    A wonderful lady who always is cheerful, smiling, polite and most of all accurate over the years!
    Who is that 5***** lovely lady; BRIDGET 0169, at the South Austin, Brodie, Randall’s we shop at.
    Bridget is a 100%, hard worker and is always polite when we are at her check out line.
    Blessings to a deserving soul.

  9. Rated 5

    Always happy with service and Stephanie is a great cashier also at store#2483

  10. Rated 5

    Callie always greets me with a smile and provides fast and friendly service

  11. Rated 5

    Shane was such a accommodating and friendly cashier. People like that make me want to come back every time. Also Melissa has been consistently super as well as a cashier. I try to get her register when she is there. Ryan was super and helped me find what I needed. He went above and beyond!

  12. Rated 5

    Always love to shop there. I am thankful for the store near home. I can choos red from a variety of things and get organics. The cashier Pam and Vernnel are always a pleasure to see and pay out my groceries.

  13. Rated 4

    Very helpful and will definitely use again.

  14. Rated 5

    Really happy every time i go in to randalls the manager Chris Perkins always finds a way to help me i love the fact he had no problem with me using my coupons always friendly thanks keep up the good work Chris

  15. Rated 5

    Genesis Alvarad was really nice . Her customer service was great . Very helpful. I will shop there again ,just because she works there .. she deserves employee of the month!!!

  16. Rated 2

    Have only been in your store twice the only reason is due ti sale of the week but the employeed are the wrost i have eever meant this last visit i went in to a supervisior told her i am impaired vision & requested a helper they send a man that was from the woodland store but was their helping out well he one walked way a head of me then left me in the isle he said he had to open a registar & help customer SO WHAT AM I !! then came back they told him to finish helping me He didnt want to help mr it was shown by actions plus instead of taking me to item area he would just lesve me in the middle of aisle go get what i was looking for do only got a few items then herrs the wrost cashier her name was Eboney she ess the one on cash registrr fighting with me about a coupon i told hrr tjat the just for u coupon i had tje coupon for the franks was in a ad coupon she never understood was very unrespectful i told her she such just tell me to shutup and she did then i got mad NO ONE HAS A RIGHT TO SPEAK TO ME IN THAT MANNER SHE WAS A HORRIBLE PERSON & THATS SOMEONE I DONT CARE TO KNOW!!! But I go to this now only for minum o thr just for u coupons no longer will i buy at the deli when i spoke to another supervisior she was very polite beliebe her name was leeanne i think! Foodtown employees are alot better with disable customer & the young lady also was helpful only 2people in your store were nice and willing to help!!#

  17. Rated 5

    Marva (5711) at the Bee Caves store is always very helpful and friendly!

  18. Rated 5

    Ryan at customer service at the Research Blvd Randalls in Austin was very quick and efficient at helping me get a refund on some items I purchased.

  19. Rated 5

    Phaedra _1665 is a very good person and she is good at what she does.

  20. Rated 5

    Our cashier was a lady named Tammy on 6/11/17 at the Randall’s store on Holcombe blvd. in Houston Tx. She did an excellent job including the sacking. She was very organized and put vegetables together and fruit together. The cleaning products were in separate bags, etc, etc. We were very pleased because this facilitated unloading at home.
    Rated 5

  21. Rated 5

    Brandon took good care of us
    He was very polite and courteous

  22. Rated 5

    STEPHANIE and CAROLYN in the bakey area was so very nice. At Randall’s post oak and west bellfort.Thank you again.

  23. Rated 3

    The Randalls in Galveston has gone downhill in the last year or so. The only reasons I shop there is there are several checkers I like, the deli and meat dept employees are very helpful, and the parking is easy. There is NEVER what is advertised unless you get there early, there in NEVER a good selection of bread, Often when I get vegetables there are several workers stocking veggies but all the bag rolls are empty…and I have to walk all over the department to find some bags with my hands full of produce. I looked for eggroll or wonton wrappers…none…I am finding more and more this store is poorly stocked. Also they ask you to go to Randallssurvey.com…hard to navigate and find….I have owned several businesses and would want to know if my quality was slipping…in my opinion Randalls is. Like I say…right now your people and easy parking are your best thing you have going for you right now…I hate having to go to Randalls then go to Kroger to get everything Randalls does not have….please look into what is happening and fix it.thank you

  24. Rated 4

    Little bit expansive

  25. Rated 5

    Ron is always a great help to me. He goes out of his way to make sure I get all that I need.

  26. Rated 5

    Butcher dept helped me too save the meat on sale by wrapping individual steaks in butcher paper.it is one off the best ways to preserve meat. Then wrapped back in large container to get bulk price. He helped this old lady out of hours of work. He did it in nine minutes. I so appreciate his help. Most stores won’t take the time to help the elderly

  27. Rated 5

    Pharmacy made transferring a prescription easy. Friendly staff

  28. Rated 5

    Love the store. Love the location!!

  29. Rated 5

    Sharice was great. She even made sure all of my coupons and discounts were approved so I received all available discounts.

  30. Rated 5

    I just want to say that Sonia 2485. Really helped me with a RX I needed and they had to order it on a Friday and would not receive the Med. until Monday. She had 5 days of the Med. and she gave me and advance for the 5 days. I really needed it and I was feeling better by that evening. She is always very helpful. I would also say everyone in the Randalls Pharmacy on Ben White in Austin Texas is great. All very friendly and helpful. Bill, Nika, Vicki and the rest of the Lady’s that work there. Thank You…

  31. Rated 5

    Recieved an Excellent customer service from Austin, He is a Keeper…

    Thanks for Great service.

    Kind regards
    Atef “Nitty” Fanous

  32. Rated 5


  33. Rated 5

    Randall’s stores are beautiful and their items are fresh and I love that their store is just around the corner from where I live!!!! The staff are sweet and helpful too.

  34. Rated 5

    Received very good customer service from Precious at your New territory location. She was very nice and instantly became my favorite Randalls cashier. I love going to randalls knowing that nice people like her are there.

  35. Rated 5

    rated 5 for Judith, highly satisfied

  36. Rated 5

    Recieved excellent customer service by chris at your bellaire location .always makes us feel welcome.

  37. Rated 5

    Great customer service.

  38. Rated 5

    Shopped at Randells for years,…I now, drop by the Ben White local, LOVE the chichen & egg salads from the Deli. Stephen is by far the BEST deli guy, made my visit on Sunday pm. A++
    PS: and he change out his gloves! Thanks!

  39. Rated 5

    Debra T at the Randalls Holcomb store in Houston went out of her way to help me find, and recommend, ice cream. I appreciated this extra courtesy.

  40. Rated 5

    I shop at the Randalls on South Fry Road in Katy,TX. I would like to compliment one of your employees named Roberto. He was working in produce but came to help me as well as a couple of others in the refrigerated case area where eggs and yogurt are located. He went to the back twice to help me find some items that were not on the shelf. He was polite and mannerly. I appreciate good manners and quality service in a clean and well-lit store. KUDOS to you for hiring this outstanding young man.

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