Home » Public Service Survey » USPS Customer Experience Feedback Survey

USPS Customer Experience Feedback Survey

USPS (United States Postal Service) online customer survey site invites you to share your experience. It is the way for USPS to learn how do you like their postal services and what they can do better. The survey supports both English and Spanish.

USPS Customer Experience Feedback Survey Guide

  • Visit USPS customer experience feedback survey.
  • Choose the language, English or Spanish.

USPS Customer Experience Feedback Survey

  • To start the survey, you will need to enter your login and password and continue. USPS Customer Survey will be kept confidential and is only used for the survey analysis.

USPS Customer Experience Feedback Survey

  •  If you have any problem during the online survey process, you can reach Maritz Research help desk at postalexperience@maritz.com or call 888-878-7402 at working time to get their help.

About USPS
The United States Postal Service (USPS), also known as the Post Office and U.S. Mail, is an independent agency of the United States government in charge of providing postal service in the United States. The USPS has exclusive access to letter boxes marked “U.S. Mail” and personal letterboxes in the United States, but still competes against private package delivery services, such as UPS and FedEx.

Reference Links

  1. USPS Customer Experience Feedback Survey Link: www.postalexperience.com
  2. USPS Official Site: www.usps.com

Leave a Reply

Your email address will not be published. Required fields are marked *

Rating is required

Rating 3.45votes

  1. Rated 1

    Very bad delivery.Waiting for the package 3 months

  2. Rated 5

    My local post office has always been great. I go there once a wk to mail a FLAT RATE envelope to PA. The clerks have always been extremely helpful and polite and my package arrives at the destination every Mon.

  3. Rated 5

    @ a local locations it have become very nconvenient & very difficult ..n..?.& the nconvenience n a local districted where it’s very necessary nparticular for the existing black’s & other nationality..n..?. for the local housing residency n the general area to make a mail drop’s to a mail-box dropping area after hour’s @ the location of ingelwood districted @ the corner of west-side of van ness blvd & the east-side of van ness blvd & the other resident n the area of this districted @ the south bounded side & the north bounded side down van ness blvd..n..?.Compound this location..n..?. U must relinquish & resolve this nconvenience’s & discomforted that;s very trouble some because it’s very reluctant that..yur..districted management supervisor decided to have all the mail box’s removed from this location for after hour’s drop’s for the resident @ the van ness blvd & century blvd area please correct this nparticular nconvenience’s..a.s.a.p..n..?.thk..u.

  4. Rated 5

    Thank you very much for delivering the parcel to my son which contained medicines and was lying in Sfo for quite some time. Hope to receive good service always from you even in future. God bless you. Thank you again.

  5. Rated 1

    I recently had a horrible experience with the USPS. I order a gift for my girlfriend for her birthday and it was supposed to be delivered on her birthday, (it was 2 day shipping which costed extra) instead it arrived 3 weeks later, plus they sent it to my old address, which I live beside, and they charged me additionally for it to be forwarded after the fact. I’m absolutely displeased and will make sure to try to avoid anymore of thier services for now on.

  6. says:

    I send an envelope Priority Mail on jan.18 2017. to Romania. Did not arrive as today.
    I vent to the postal office to see watt’s going on, an office worker took my data and
    promise to call me back. Never did. Do the postal service have some obligation to solve the problem? I speeded $42.35 , I think they should give me some answer.

  7. says:

    We live in Cleveland, Ohio and frequent the E.185th street postal station. We have always been treated with courtesy and received excellent service. Pur only complaint is the ever rising cost of sending packages. Our street postal persons have been excellent as well. Thanks, Phil

  8. says:

    They need someone to come to the Roscoe Pa 15477 post office to check and evaluate the incapable postal workers they hired. This was the last straw to many mistakes made by them, and it’s just out of hand. I send one Christmas card to my next door neighbor on Dec. 22, 2016. It came back today in box Jan. 2,2017. I told the postal worker the street she lived on, she then presided to tell me her box number 305, a number I won’t forget, and put it right in her box. like I SAID I received it today marked no mail receptacle. I live in a very small town where everybody knows everyone. They talk to this person everyday. So right now I’m going to go next door and hand her a Christmas card that I mailed 12 days ago. I have many more uncalled for incidents that should of never happed, coming from so called government workers. My neighbors have also complained me about ever since these new postal workers came to our town. Something absolutely needs to be done. I was born and raised here, I’m 60 years old and I never.

  9. says:

    Dealing with USPS voicemail is like being trapped in hell. There is no ability to speak to an actual human being so if your issues doesn’t fit into one of their predefined areas – TOUGH LUCK. When did they take the service out of customer service and to think I paid to be treated like this!!!

  10. says:

    Post Office in Langley, WA, USA. Fine service. Polite people. Often go the extra mile. But is a very small town so lotsa people know lotsa people.

Survey Discussion