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Strack & Van Til Customer Feedback Survey

As a full service grocery and food store, Strack & Van Til needs your opinions to change and improve. Its Strack & Van Til Customer Feedback Survey is online and waits for your participation. Share your shopping experience and tell the store what they could do better. Your precious feedback is the key to creating the best shopping experience.

Strack & Van Til Customer Feedback Survey Guide

  • Go to Strack & Van Til Customer Feedback Survey online page. (See Reference Link 1)
  • Enter the 4-digit store location number from your receipt to enter the survey.

Strack & Van Til Customer Feedback Survey

  • Answer some questions about your recent visit to Strack & Van Til.

About Strack & Van Til
Strack & Van Til is a chain of grocery store with 38 locations in Northwest Indiana and the Chicago area. It attracts customers with fresh, quality food, a clean, safe shopping environment and helpful, knowledgeable associates. It insures customers the products at the best value. Its dedication and effort since 1960 lead to its success of today as the largest independent chain in Northwest Indiana.

Reference Links

  1. Strack & Van Til Customer Feedback Survey Link: www.mysvtfeedback.com
  2. Strack & Van Til Official Site: www.strackandvantil.com

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Rating 4.5145votes

  1. Rated 1

    Slowest store I’ve ever been to. Deli service is always slow and there’s a line every time I shop.
    The checkout takes more time than my actual shopping. I only shop here when I don’t have a choice.

  2. Rated 5

    I appreciated the store: the way they label items gluten free and etc.: associates were so helpful; the store was clean; the lay out made it easy to find things. I will take a list with me the next time I have to go to Valparaiso to visit the store again. This is the first time in years I have been in a Strack and Van Til store. PLEASE PUT ONE IN LaPorte, Indiana on the west side of town.

  3. Rated 5

    I have been shopping exclusively at SVT #8778 in Hobart, Indiana for over 15 years. Most of the employees I have seen over the years are very professional and helpful. Alex J. is the best cashier I have encountered. She is always efficient, courteous, and cheerful…I have never seen her have a bad day. And Amy has been bagging my groceries for many years. I have 3 flights of stairs to climb, so I always ask for double plastic bagging. She has never failed to accommodate me. Since she recognizes me, I rarely even have to ask any more! Jeff, your employees are your strongest asset. These 2 employees are top-of-the-line! This is what makes me a LOYAL CUSTOMER! 5 STARS all year round!

  4. Rated 5

    I just wanted to give a huge shout out to Deb be at the Merriville Strack & Van Til‘s on Broadway I had a dear friend passed away and needed an arrangement of flowers that same day Debbie happen to be filling in at the floral shop that day I have seen her several times as a greeter upfront always having a smile she went above and beyond to help me that day she had a beautiful flower arrangement within an hour God bless her I wish they were more people like her in the world

  5. Rated 5

    Been going to Almiras for pastries for over 25 years if not longer. Great service; product and always quality personnel; special shout out to Sue P. for retrieving my credit card the other day which I left behind after a purchase. Cant thank you enough.

  6. Rated 5

    counter people are always nice & polite.the almira’s section is the one i go to the most.i have a business & my employees just love the doughnuts.wish you had a drive thru.thanks ed

  7. Rated 5

    My hubby been in the hosp for 32 days today. Hosp food is so bad. I have been bring food up to him and he would just tell me it’s OK. Today I was at your store in Cedar Lake, Ind. I picked up your deli fresh beef stew, and he ate it all.
    I wish we had one of your stores here in Beecher, Ill.
    Thank you
    Dorie Nurmi

  8. Rated 5

    Store 8789 best grocery in area employees all very friendly especially the cashiers

  9. Rated 5

    This has always been my favorite store. The employees are always very friendly and very helpful
    if you need help finding anything. What else can you ask for.

  10. Rated 4

    Always a nice store to have right down the street. The people who work there are very nice as well.

  11. Rated 5

    Great Store, always great customer service

  12. Rated 5

    Store # 8747 is a Great Store!

  13. Rated 5

    Jennifer was awesome to us…in the evening of 10/19/2019.

  14. Rated 5

    Store #8747 is a clean and friendly store

  15. Rated 5

    Only issue I ever have is the fruit is not always assessed to see if it is gone bad but everything else is always in the right place and fully stocked. Nice customer service as well

  16. Rated 5

    good service and quality people…cashier Nancy was nice and helpful as all of the other cashiers and carry outs, except for willie HA!!

  17. Rated 5

    store 8798 had everthing I had and the cashier was wonderfull her name was june thank you for your hard work rating 5

  18. Rated 5

    Great service at store #8778
    Deborah L was my cashier
    Anthony H was my UT clerk.

  19. Rated 5

    Great customer service juanita

  20. Rated 5

    Zorka makes it a pleasant visit every time.

  21. Rated 5

    george in produce very helpful

  22. Rated 5

    Ashlynn at the Highland store was very pleasant and quick. Our line was long and she moved it along quite well.

  23. Rated 4

    Why is Lowell left out of the weiner mobile visit? We spend a lot of money at SVT!

  24. Rated 3

    I recently shopped at the St.John store and don’t like the way the store has been rearranged…use to be able to find items easily now have to walk the entire store to find items…also at the deli I asked for a Scott Peterson item by name and received another Ekrich instead…I didn’t notice it until I got home….this wasn’t the first time this has happened.
    The woman who bagged my groceries couldn’t hardly push the cart out to my car and dumped the cart on the way out to the parking lot…

  25. Rated 5

    I was recently at the Lansing store when Nick in produce took extra special time and care of me picking out a watermelon ! Great customer service that went the extra mile! Great help! Thanks Nick!

  26. Rated 1

    When to the store in Hobart on Old Ridge Rd and found everything we need and all was good until checkout. After spending over $120.00 we had to bag the groceries ourselves! What happened to the Red Carprt Service? The poor cashier had to do it all herself and if we didn’t help her , we would be there longer then we wanted. I blame the Manager who was walking around and didn’t pitch in or call anybody. VERY disappointing and if I wanted to spend a lot of money and bag my own groceries , I would shop at Walmart, but in that case I would have more to bag because they are cheaper. If the store cares, this happened on Sunday 5/19 around 3ish , so talk to the Management and bring the full service back or Walmart here we come!

  27. Rated 5

    Really good service always at the Munster store the cashier Laura was very polite.

  28. Rated 1

    Stopped by the 61st street store. I purchased a few items along with avocados that rang up wrong. Took them to CS to correct the error. Even had an employee confirm the price. CS insisted the price on the receipt was correct and that there were 2 different ones. Although there was one sign clearly posted in the bin. I cancelled my entire order it took 3 ppl and more than 45 minutes to complete the transaction. I no longer shop In this store.

  29. Rated 5

    Vicki at store #8750 goes out of her way, customer service is outstanding

  30. Rated 5

    Excellent customer service. Affordable pricing

  31. Rated 5

    Love the store love debby she was so helpful and sweet made my day

  32. Rated 5

    Store 8793 has excellent service, pleasant checkers and great prices.

  33. Rated 2

    Always excellent service and great prices.

  34. Rated 5

    Ron at store #8749 is always so friendly. It’s nice to be recognized, and treated like an old friend. He is always polite and helpful. You need more cashiers like him.

  35. Rated 5

    Denise A is always kind fast & helpful at the checkout!! store#8782

  36. Rated 4

    George in produce was great. However when I placed an order for chicken in deli they are very rude and disorganized. George gets a 5 stars in my book deli gets 2 stars

  37. Rated 5

    Alex j . Very polite great customer Service

  38. Rated 5

    Great place to shop!!! Always ready to help…just like tonight…Jennifer S went the extra mile for me to find the oberweis eggnog!!!

  39. Rated 1

    Well I went to Strack the other day and again my receipt was wrong .This has happen ( 3 ) times in the last ( 90 ) days .This time they had Best Choice Vegatables on sale ( 10 ) cans for ( 4.00 ) sounds like a good deal but ( 4 ) cans I got charged ( .99 ) cents each whats up with that.So now I have to go back over there get my money back waste my time , gas money why.I am not sure I want to shop there anymore I do like the store and the people there but enough is enough. I understand Strack has a big store and lots of items but come on get it right.Will have to think this over if I want to give my money to them again. Maybe what you have to do when you shop there is check each item off while you are inline ( if it hold up the line it holds up the line that way you can take care of the problem right there )

  40. Rated 3

    Yesterday afternoon my wife and I waited at the deli almost twenty minutes before being helped. there were only two employees serving customers. This was not the first time this has happened. This occurred at the Portage Stracks. I told Mike (store manager) about this incident, and he left in the direction of the deli.

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