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ExxonMobil Customer Satisfaction Survey

Every time you fuel or purchase something at ExxonMobil station, you would form an impression of the company. That impression is of great importance to ExxonMobil and it wants to know whether you are satisfied with its products and service in the ExxonMobil Customer Satisfaction Survey online. Your opinions will gain you a chance to win a $500 gift card in the monthly drawing contest.

ExxonMobil Customer Satisfaction Survey Guide

  • Go to the ExxonMobil Customer Satisfaction Survey online page. Enter the 7-digit code from your receipt. It starts with either a 4 or 9. (See Reference Link 1)

ExxonMobil Customer Satisfaction Survey

  • Select the date of your most recently visit to the Exxon Mobil location.

ExxonMobil Customer Satisfaction Survey

  • Choose the type of your purchase among fuel only, fuel and something from the store, something from the store only.

ExxonMobil Customer Satisfaction Survey

  • Based on your experience, rate the degree of satisfaction with the cleanliness of the store exterior and the restroom.

ExxonMobil Customer Satisfaction Survey

  • Rate the likelihood of you recommending the station to your friends or family members.

ExxonMobil Customer Satisfaction Survey

  • After an optional section for more advice, you are required to fill in your name, email address and phone number to complete this survey and get entered into the monthly drawing contest.

ExxonMobil Customer Satisfaction Survey

About ExxonMobil
ExxonMobil was born in 1999 from the merger of two companies of Exxon and Mobil. Now it’s the leader in the industry of international oil and gas. It provides quality fuel and serves customers in over 35 countries worldwide. Besides, the company continuously researches about cleaner energy and applies scientific findings to achieve superior, safer and better results in fueling.

Reference Links

  1. ExxonMobil Customer Satisfaction Survey Link: www.myexxonmobilvisit.com
  2. ExxonMobil Customer Satisfaction Survey Sweepstakes Official Rules
  3. ExxonMobil Official Site: corporate.exxonmobil.com

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Rating 2.318votes

  1. Rated 2

    Festus car wash never work right, this time no soap, and works won’t refill it

  2. Rated 2

    could not make the app work and it had worked here before

  3. Rated 1

    My visit to this Exxon Gas Station # 192 at 26158 Katy Freeway Katy, TX 77494 on Sunday 8/25/19 around 1.35 p.m. was very unpleasant. I had very bad experience the Cashier by the name of Ms. Grica (Black female)was very rude I asked for her name and that was going to complain about her attitude. She stated that she could care less what I did. So that why I’m e-mailing this complain.

    I had stop there to full up with gas and to buy a Texas Lotto. I stop there at lease once a week because I am a Exxon customer for the past 20 years and I like the service. But this time it was on of my worse day there. I fill up at the pump and then went inside to by something to drink and a Texas Lotto. I waited next in line I paid for my drink and walked up to the Lotto check reader. I ask the cashier for a Lotto ticket but had to wait because a new customer had walk in so she help him first. When she asked me again what I wanted I told she a Texas Lotto. I pull out a dollar bill and put it on the counter. When she returned with the Lotto ticket she threw it at me. I asked her why she did that. She stated that I threw the dollar at her and that was her way to respond back. She appeared that she had a rough nigh or that she did not want to be there the way she was treating customers the way she was. I told her that was not the way to tread a customer. She just didn’t care.

    I hope that the Manager of that Exxon #192 talks to her and give her some training in how to tread customers.

    Thank you.

    Jose Dominguez

    E-mail address joe.aur@hotmail.com

  4. Rated 1

    Had a very bad experience told the guy wanted to do debit at the gas pump he does credit put my money on hold never go to them very unprofessional and nasty manger said he can’t do nothing about it

  5. Rated 5

    # Love My EXXON Gas Here at My Pa. Station,.

  6. Rated 3

    I get gas and coffee every morning at this station. I’d get my cigarettes there but I can save $1.50 a pack by driving down the street 1 mile. Also the manager at this store needs an attitude adjustment. She is not Friday al. All. Store number 1554.

  7. Rated 1

    no more speed pass..no need to shop mobile..can go anywhere..big mistake mobile.

  8. Rated 2

    Good morning my name is Alex I have been going to the new bucky’s Addison Illinois at location on lake Street since they have opened I do love buc-ee’s last Saturday I went there I wanted to use my rewards and Ken Mike Asher said it was used but on the receipt I showed him it was not I went there again this morning entered my phone number for the rewards account and I asked him will it show me my rewards he said yes once I print a receipt without a smile he remembered me from last week and I said okay but do you see it does not show My rewards on the receipt he abruptly said I don’t know what to tell you who’s next when there was only one person behind me I feel very uncomfortable going into bucky’s I wanted to let you know have a wonderful morning, my phone number is 630 3 3 3 854 8th my transaction number for today was 4895 id-11 casher Ken I am giving you guys a to start because of Ken

  9. Rated 1

    I am more disappointed every time I fill my car now that the speed pass has been discontinued. I always felt so safe using this feature. The SpeedPass+ is not user friendly and doesn’t provide the safety feature. In my opinion, it was a step backward in customer service. Mary Boland

  10. Rated 4

    We’ve been with EXXON/mobil for almost 50 YEARS and it aggravates us when we go back up to our old neighborhood that EXXON gas is $.16 more a gallon than down here in Manahawkin, N.J. WE THINK WE DESERVE A GOLD CARD FOR BEING A CUSTOMER FOR ALMOST 50 YEARS. IS THERE ANYWAY OF TRACKING HOW MUCH GASOLINE WE’VE BOUGHT IN 50 YEARS??????????

  11. Rated 4

    I cancelled my speedpass app because it only worked half the time. I’ve had a speedpass for many years, never a problem. I’ll be using cash from now on. I’m bummed!!

  12. Rated 2

    Stopped to fill up, us the restroom and get a car wash. Nice clean place. Paid for the wash with underbody flush. Underbody did not get flushed. The giant ice globs in the wheel wells were the first clue to that. And the back of my outback is still filthy. I’m not satisfied with the car wash.

  13. Rated 4

    it was good no problem

  14. Rated 3

    I don’t think it’s fair that I get charged the credit card price. I exclusively use Exxon even though I could get cheaper gas elsewhere.

  15. Rated 1

    Employee is on cell phone all the time while taking care of customer, and also not a very nice person to me or my husband. Register 2. Trans #2480. ok ID 3 cashier’s name KANEEZ. location 23223 state Road 7 in Boca Raton Fl. 33428.

  16. Rated 1

    I visited your store at 1127 W.Rankin rd. houston,tx 77067 on 11/04/2018. your clerk Kalum was the rudest person ever. I purchased gas and two items from the store when he gave me my change I ask for a receipt he told the guy standing in line behind me to give him his items he then check his item and told me I would have to wait. His attitude went from bad to worst he did give a receipt I went outside to pump my gas he would not turn the pump on so I went back inside ask if he would turn the pump on he then started shouting telling me that I must didn’t know how to pump gas.So after asking for my money back because at that point I just wanted to get my money and go to another station. He claimed he could not do that so after the pump kept saying see cashier he finally decided to turn the pump on. I will never go back to your location again and seeing that it is in my neighborhood I will let my neighbors know just how bad the service is at this location

  17. Rated 4

    Praying that I win.

  18. Rated 1

    Why offer surveys if you arenot going to honor them Is this just a csam to get our email addresses

  19. says:

    IMO..Its bad to put &#c#&0;8heap228221; tires on any vehicle.Tires are too important for your safety to cut corners.Especially on a sports/performance vehicle.Tires have speed ratings and sports cars are designed to have higher speed rated tires on them.Putting on cheaper tires that are not designed for the speeds of the vehicle can be a safety issue.Do it right Good luck

  20. says:

    I was satisfied with the store it was a very clean store and the clerk was a very generous and friendly person

Survey Discussion