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McDonald’s Canada Customer Satisfaction Survey

Do you enjoy yourself when you have lunch or breakfast in McDonald’s Canada? How about food in McDonald’s Canada? McDonald’s Canada is looking forward to hearing from you and understanding what they can do better for your next time visit. You are encouraged to give your feedback online. Share more with others and McDonald’s Canada.

McDonald’s Canada Customer Satisfaction Survey Guide

  • Visit the survey page listed below and select your preferred language to finish the survey from English and French


  • Enter the store number located on our receipt and click the “Next” button to continue


About McDonald’s Canada
McDonald’s Canada is the Canadian branch of the popular fast-food restaurant chain McDonald’s, one of Canada’s largest fast-food restaurant chains, the franchise sells food items, including hamburgers, chicken, French fries and soft drinks all across the country. As a popular fast food restaurant, McDonald’s Canada needs more employees to serve the increasing number of customers. If you are going to find or refresh your job in the restaurant industry, you can view McDonald’s careers to see if it provides the position you like.

Reference Links

  1. McDonald’s Canada Customer Satisfaction Survey Link: www.mcdonalds-survey.ca
  2. McDonald’s Official Site: www.mcdonalds.com

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Rating 3.2313votes

  1. Rated 2

    I visited McDonald’s on June 15th 2021 7:56pm abd got home had 4 people to feed and realized we had totally wrong order that was such an inconvenience we walked all the way there and back I’m very very disappointed in this you can email me back at careersmartlife@gmail.com would be greatly appreciated talk to manager or somebody does something about this every time I go to McDonald’s and get some kind of mistake I’m tired of it!!!!!!

  2. Rated 1

    I paid $13 for a big Mac and spicy habanero chicken. What I got was bun, slave of chicken with lettuce and nothing else. No sauce no ketchup,no mayo nothing . Store #1191. Absolutely pissed off.

  3. Rated 5

    I got one poutine and one junior chicken it was fresh, employees were busy. The line was long in drive thru but staff was doing their best. I will visit soon again.

  4. Rated 3

    I was in your store on St. John’s Blvd. yesterday Feb. 23/21. I purchased a big mac,
    small fries and a small coffee. When I had left, I noticed the big mac had cheese
    on it, which I asked not to put cheese on. The big mac and the fries were not hot,
    just warm. At this point I was away from the store. A bit later on I went back to
    tell the cashier, and she wasn’t very pleasant. The Rest. # is 2146, 3600 Boul. Saint–Jean.
    Thanks you

  5. Rated 5

    Good food.

  6. Rated 5

    Ron is excellent and love his service!

  7. Rated 5

    Store 131
    On Oct. 22 I order reg. Skor Blizzard with extra skor and chocolate fudge. When I got home I just put in the freezer. On 23rd I noticed no extra skor it was sad (I know it’s only .40cents.
    Thanks Nancy

  8. Rated 1

    I ordered a quarter pounder and asked for no ketchup, mustard and no cheese. I was expecting the rest on the burger ( as shown in the picture/menu). I got 2 pickles and onions!! No lettuce and No tomato!! Why is McDonalds advertising a picture of a burger but not delivering??

  9. Rated 3

    Tables were dirty, no disinfecting being done

  10. Rated 5

    I just had a breakfast sandwich ad coffee and I am overwhelmed! The food was very good and the coffee was fantastic! I will be back! Thank you!

  11. Rated 5

    Great friendly service.

  12. Rated 3

    Ordered medium French Vanilla Latte, when it was served it was in between lukewarm-cold! I would have preferred somewhat warm-hot.

  13. Rated 5

    Great food .great service. Very clean.

  14. Rated 1

    On Wednesday, August 5, 2020 at 09:00 I went to store # 40416 at 10177 186 Street, Edmonton to get something to eat for my breakfast. I drove into the lane where you place the order and I requested 2 Sausage and Egg McMuffin. The employee responded that I need to use the APP and get a code and give her the code before I could drive ahead and pay and receive my order. I said to the employee that I don’t have the APP on my phone. I drove past all the other vehicles waiting in line and found a spot in the parking lot to access the APP. It took forever to download the APP. Finally I went back in line at the Drive-through and told the employee that I had placed my order through the APP but for payment I had a gift card and the APP would not accept that as payment. It accepts only Mastercard, Visa Or American Express. THe employee said to come inside the store and someone would assist me. It has been now almost 30 minutes, I went inside and showed the person at the till my iPhone and she said she would take my order. I asked for 2 Sausage and Egg McMuffins to go. Also I asked for some salt and Ketchup with my order. She punched something at the till and said that my total was $8.80 and to wait at the specific spot. I gave her the gift card. She said that I had to tap it into the register. I said that it was a gift card and had to slide it, she let me do that and she offered my receipt and number 277 and was told to wait. I waited my turn and when they called my number I showed my slip of paper, picked up my bag and left the store. As I am driving along, I opened the bag and took out one of my Sausage and Egg McMuffins wrappedin the yellow paper. No salt or Ketchup was in the bag. I took one bite of my sandwich and realized that I had one sandwich with the McMuffin, egg and a piece of Kolbassa instead of my sausage. By now I am quite a distance from the store and could not turn off the highway. So I ate the first sandwich and opened the second sandwich and found it was a duplicate of the first. I was about 20 kms away or I would have returned to the store. I was angry and upset. I had spoken clear English when I placed my order and to have this fiasco from start to end. I do not complain when an honest error was made and do not seek to make a fuss. My rating for the store if I could give it would be -1. I have made a mental note not to return to that franchise store again. I still have the receipts for your perusal if needed.

  15. Rated 5

    Very good staff

  16. Rated 1

    Bowness Bowridge Cres Calgary Assistance Manager Mike did not have his Mask on properly not covering his nose. Brought to his attention was informed it keeps on slipping down his nose. He did not wash his hands after making an adjustment. Informed Mike will be addressing this matter with AHS

  17. Rated 4

    Store 10188, they forget to give me the whale order , I’m dissolved..

  18. Rated 2

    I was at store# 10875 @ 11:30am and wanted 2Egg McMuffins combo and was told that they don’t make hash browns after 11:00 am. Just wondering do you or don’t you sell breakfast all day? To me that’s everything in a breakfast combo. I was every disappointed.

  19. Rated 1

    My wife and I ordered coffee and two burgers. When we opened our bag, there was no napkins to be found, and the burgers had very little condiments. A dry burger.
    Store#2622 07/04/2020 11:09am.

  20. Rated 5


  21. Rated 1

    very dissatisfied.I did not get my receipt for a recent purchase.the order was wrong

  22. Rated 5

    The area is small but clean. and the workers are friendly and accomodating.

  23. Rated 4

    We have been enjoying our daily coffee during Covid and the staff has and is always very pleasant. I don’t usually get a receipt for the coffee, but today I looked at it and it shows that the promo for the iced frappe were not used (the special is started on Jun 15th) and as seniors, we like our discounts!! The tore #5898, the Trans#: 1LNF7XN418 Dated: June 17th at 3:33 pm Thanks for your contineud service!

  24. Rated 5

    Following all the rules to make us feel safe while enjoying eating out. thank you

  25. Rated 1

    Yesterday I took my grandchildren to your restaurant for lunch. What a disappointment. Two of us decided to try the new Big Mac with bacon what a huge disappointment. It looked like it was thrown together the thin beef patties were only half on the buns and there was so much sauce it dropped off the side when you took a bite and it had to be held with two hands or would have slid apart. No taste except for sauce. Fries were loaded with salt and almost in eatable. This had been the third place we had gone to because of everything closed due to covid. Won’t be in a hurry to return if this is the norm.

  26. Rated 5

    the food was fresh and hot

  27. Rated 5

    I had gone through the drive thru on james snow parkway and got coffee it was the best and I’ve always wonderful service there

    Restaurant number 40732

  28. Rated 5

    Good experience

  29. Rated 5

    Good service

  30. Rated 1

    i was in to get lunch on May 17/2020 i ordered a big mac with NO PICKLES fry and medium coffee and angus burger when every i go to this mac donald’s and order a big mac with NO PICKLES i always get PICKLES it was not the first time and i would have return it but could not because of the place being drive thur only at this time i was not happy about the PICKLES being on my burger and may not return to this mac donald’s again and will tell my friends the employee’s do not care if the order is right my order number was 649 at the 621 Fairville blvd. in saint john N.B. canada.My name is Catherine De Merchant and e-mail address is catdemerchant@g-mail.com

  31. Rated 1

    We were missing 3 whole drinks. Also, we didn’t get any happy meal!? Worst Uber-eats experince want my money back NOW!!!!!!!!

  32. Rated 1

    And I can definitely say that it will be awhile before I could even think about ever again. I’m going to leave it on these last words they’ll have to actually pay me to order from them again

  33. Rated 1

    It was one of the WORST experiences in my Lifetime. Our milkshakes were not strawberry. And we were missing two full BIG MAC meals.

  34. Rated 1

    Everything was cold. Fries were undercooked and it took so long our mcflurry melted

  35. Rated 4

    good food great service

  36. Rated 5

    This store was awesome with service and the food was hot and fast.

  37. Rated 3

    Store 10439 transaction 1LN9249JV
    I do not believe proper handling of food entails using both hands to comb your HAIR while getting your fries is acceptable.

  38. Rated 1

    Re: store 40587 in Sherway Gardens. I bought a Quarter Pounder with tomato and lettuce. They charged 40 cents for 1 thin slice of tomato and 35 cents for 1 small piece of lettuce. No other fast food business charges for condiments. That’s the last time I visit McDonalds.

  39. Rated 5


  40. Rated 5

    Nice two can dine for $11.99 coupon made for a nice lunce for my wife and I

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