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Lowe’s Customer Satisfaction Survey

Did you find the home improvements items to decorate your new house or outdoor living stuff to upgrade your garden at Lowe’s? Share your most recent Lowe’s shopping experiences in Lowe’s customer satisfaction survey and you will have an opportunity to enter a quarterly drawing for a chance to win $5,000 Lowe’s gift cards upon completion of the survey. You don’t need to purchase to enter or win. View Official Rules to see whether your are eligible for the sweepstakes prizes.

Lowe’s Customer Satisfaction Survey Guide

  • Go to the survey page and select the country you live in from US and Canada. Click the “Next” button
  • Select the language you preferred to use from English and Spanish. Click the “Next” button to continue

Lowe's Customer Satisfaction Survey

  • Enter the time of your visit, the total amount spent and the 12 digit ID number on your receipt

Lowe's Customer Satisfaction Survey

  • Answer questions about your recent visit to the Lowe’s and provide your feedback
  • You need to fill in your personal information for the purposes of the sweepstakes

Lowe’s is one of the most popular home improvement retailers in the country, if you shopped a lot for your home decoration recently, you may also visit The Home Depot, never forget Home Depot customer opinion survey if you have a valid receipt and win The Home Depot customer survey $5,000 gift cards.

About Lowe’s
Lowe’s is the second-largest home improvement retailer worldwide running houseware and appliance stores and has retail stores in the United States, Canada, and Mexico. Customers can shop online or at a Lowe’s retailer for Lowe’s merchandise.

Reference Links

  1. Lowe’s Customer Satisfaction Survey Link: www.lowes.com/survey
  2. Lowe’s Customer Satisfaction Survey Official Rules
  3. Lowe’s Customer Satisfaction Survey Winner List
  4. Lowe’s Official Site: www.lowes.com

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Rating 4.2180votes

  1. Rated 5

    Josh West was most helpful and professional in helping to purchase a refrigerator.

  2. Rated 5

    Courteous and professional

  3. Rated 5

    Marvin Santos earned all 7’s for a job very, very well done!******* Pearland Texas

  4. Rated 5

    Melissa had little to work with to match the color paint I needed she did it by her skills in paint Dept. Perfect !! She works at state Ave. Kansas city, Kansas thanks Melissa !!

  5. Rated 5

    Lowes (3032) college station Texas all the department personal are very helpful but, there is one person that stand out her name is Cassandra Cervantes head front cashier manager she has been exceptional helpful with all my purchase in the store, her attitude professionalism has been amassing, 100% customer service satisfaction, I will like to ask the store director to recognize Cassandra Cervantes. Thank you Delia Vega.

  6. Rated 5

    Great service

  7. Rated 5

    Great service.

  8. Rated 5

    The lowes store in farmingdale ny is truly a customer service store. Compliments to Paul cheevino from pro services. He went above and beyond in doing his job to help me. So appreciated as I have ill husband who used to do all home stuff. Comp,I nets also to Mary who put me in touch with dough store mgr. please not all these persons are a credit to Lowes. I say this because Paul resolved what took over a week for the ho e depot store to even address my concerns. Thank you again keep up the great work. Customers appreciate it. Lowes had my business. Marylou smith

  9. Rated 1

    Extremely disappointed with Lowes Milford. Received a quote to replace 6 windows in home in August but contractor who took measyrements will somehow not give measurements to Lowes so we can move forward. If you are not replacing all your windows in your home folks, try another contractor. Was hoping to have windows in b4 winter. Now getting prices from Home Depot and others. I understand its a small job but was told no problem! Have reached out to project manager for our job since beginning of July to move forward. Still has no response. Buy windows you need installed elsewhere!!

  10. Rated 5

    North Las Vegas…not kidding, Lowe’s has everything for all your home improvement needs. I bought a new home but it was a rental property in another life. I went to Lowes just to get cleaning supplies and a sales associate suggested I speak to Icarus De Milo because of all the work needed to be done at my home. Well, he hooked me up. No only did I get “Project Financing” I was able to have all the projects completed by professional contractors. I’m sold on Lowe’s. Thanks Lowes could not have done it without you.

  11. Rated 1

    Lowes Waterloo Iowa pushes the extend warranty which sounds good in theory until you call for service and find it’s consistently a month wait.. Seriously??? Three kids and no working clothes dryer for a month. I will not shop Lowes again for any reason.

  12. Rated 5

    Went to the LOWE’s at Mill Run in Hilliard Ohio to get paint and supplies for home remodeling. Thanks to Jane and Tree I found just what I needed. These two young ladies are awesome with customers. LOWE’S needs more employees like them.

  13. Rated 5

    I recently visited Lowes in are ancho Santa Margarita and would like to highly recommend two of your employees who were most helpful and pleasant to boot. Their names are Adam and Richard.
    I hope you will communicate my comments to them.ci would give them a rating of 5

    Solange Foley

  14. Rated 5

    Kevin from shades and home decor was extremely helpful in getting me the right information regarding the proper steps to have one of my window shades repaired. He certainly went the extra mile to get it done super fast.

  15. Rated 5

    Brigette at the Santee Lowes helped me today. She was knowledgeable, efficient, helpful and friendly! She works in the appliance dept.

  16. Rated 5

    Really impressed with the great customer service experience that Wes and Kerry of Lowes store #2825 McKinney Texas represented this evening. They are true examples of what lowes has grown to mean to our family. We purchase all of our home appliances and garden center needs at Lowes and will continue to do so in the future. Thanks Lowes team.

  17. Rated 5

    This survey needs to work better

  18. Rated 5

    Shopped at Lowes in Huber Heights Ohio.
    Had great service from Paula Knott, very professional and knowledgeable on the products. Paula was so good we waited for her to return from her vacation to purchase our stove, refrigerator, and range hood.
    Just all around great service!

  19. Rated 5

    Shopped at the Lowe’s in Pocomoke MD. What a great team you have there. I lost my receipt. But the invoice number is 05593, sale date 8/21/17 at approx.130 pm. Store #2414. We want to thank Richard and Austin for there excellence in customer service, we should be proud of those guys and the manager. All the staff are always so nice and polite. They seem to really like their jobs

  20. Rated 5

    Shopped at lowes at the legends on 8/25/17
    5:45 pm
    Needed an entire set of appliances.
    Dan in appliances is the friendliest most knowledgeable sales associate I have found helped set us up with a new account, great appliances Lowest possible price and my military discount.
    After ordering he met us at checkout where
    Hunter made sure all prices and discounts and financing were correct.
    Thanks guys you made my day!!

  21. Rated 4

    I’ve been shopping at Lowe’s for over 13 years. and when I coming to your store I always find what I need great pricing and also great quality and no matter which aisle you go down you always find a helpful employee to help find exactly what you need

  22. Rated 1

    At least I know now why everyone is going to on line to order. The service sucks they are under staffed at customer service desk they want all register to be self check out. There employees missing customer attuide and lazy good point home Depot is not any better you need to learn customer service or you will continue to loose your customer the ones you will keep are for lumber big items I bought stove it took two trips to store waiting all day calling corporate they called store on hold for several minutes totally lost.

  23. Rated 4

    I love tus store. Exellent service !!

  24. Rated 5

    Great customer service August 18,2017 from Richard Salvo.

  25. Rated 4

    No comment

  26. Rated 5

    had great service from Angie Hance in the appliance center. Went out of her way to go online and save me money.

  27. Rated 1

    Not customer focused. This company is flawed from the inside. Don’t care about customers or it’s employees which shows on the customer. Will never buy from Lowe’s again, Cut up “My Lowe’s” card and Lowe’s CC. Worst business ever. Menards or Home Depot from now on. If it wasn’t for the store employees, they would surely be out of business.

  28. Rated 4

    Great store

  29. Rated 5

    fletch in the paint dept is always so frendley and helpful..

  30. Rated 5

    our installer Juan Moreno was very professional. He was all alone I was worried the installation would take a long time. but I was wrong. He was not only fast but cleaned up afterwards and did a great job.

  31. Rated 5

    Jeff, the salesman in electrical was very helpful.

  32. Rated 5

    excellent service

  33. Rated 5

    Always a great experience at this store

  34. Rated 5

    Purchased 3 lighting fixtures and 4 ceilings fans at Turtle Creek Lowes in Coral Springs, Fl. LYNETTE, our sales associate was extremely, helpful, patient and knowledgeable. She guided us through the tedious process of picking out what we liked. She then called, texted with our contractor to make sure our selections were the proper sizes and electronically correct . She stayed with us beyond her work shift, so that we were checked out and the proper discount were applied. She also made sure that someone put the items in our car, as we are seniors. She then met us the next day at a scheduled time to finish our purchases. She even requested that an electrician , RICHIE, at Lowes, was present and in contact with our private, electrical contractor, so that our purchasers were meeting specification to complete our renovations. Very accommodating and helpful personnel. PLEASED with the special treatment. S&A. Rating 5

  35. Rated 5

    Lexington SC Lowes employee Kevin Duffie provided such excellent service is assisting me with my new home construction project. His suggestions, researching info, providing quotes, alerting me as to the status if various orders was so very helpful. He gave 200% and really went the extra mile!

  36. Rated 5

    Chris and Melvin help me with some straw and grass seed every time I’m in the Greeneville Lowes they are always so helpful

  37. Rated 5

    I was shopping for a chandelier yesterday, and I was so blessed to be helped by Tyler Soboleski! The lighting department was busy, and Tyler made sure each customer was taken care of while he continued to help me, by calling other employees over to assist other customers. I asked Tyler to place an on-line order for me, and he was so patient with me, very polite, and very thorough! Tyler Soboleski has very good people skills and he is very knowledgeable regarding Lowe’s products! Amazing employee! I truly give Tyler 5 Stars!

  38. Rated 5

    Kirk at Longmont store, was the best salesperson I had all day. That includes Sears, Best Buy. He is so special. Treat him well.

  39. Rated 5

    Was in the NYC store – on 23rd street – for a drill – on May 19. Was helped by Donald. This guy is great. A true customer service person who is helpful and really smart.

    I hope you have your eyes on him for advancement and promotion.

  40. Rated 5

    I would like to thank Liz for all the help she is so sweet and nice,
    she is a number 7 !!!
    She was Great.

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