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LEGO Store Customer Experience Survey

How do you like your most recent LEGO’s visit? Did you get the right customer service there? Did you find the cool toys for your kids? In an effort to improve your experience, LEGO invites you to provide feedback on your recent visit. Take the survey and tell LEGO how you feel about it and what need to be improved.

LEGO Store Customer Experience Survey Guide

  • LEGO Guest Experience Survey page (See Reference Link 1)
  • Select the language you prefer to use

LEGO Guest Experience Survey

  • Enter the entry code on your receipt

LEGO Guest Experience Survey

  • Rate your overall satisfaction with your recent experience at the LEGO Store

LEGO Guest Experience Survey

  • Enter more of your personal information

 LEGO Guest Experience Survey

About LEGO
Lego is a popular line of construction toys manufactured by The Lego Group, a privately held company based in Billund, Denmark. The company’s flagship product, Lego, consists of colourful interlocking plastic bricks and an accompanying array of gears, minifigures and various other parts. Lego bricks can be assembled and connected in many ways, to construct such objects as vehicles, buildings, and even working robots.

Reference Links

  1. LEGO Guest Experience Survey Link: www.lego.com/storesurvey
  2. LEGO Official Site: www.lego.com

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Rating 4.713votes

  1. Rated 5

    I would like to say a BIG THANK YOU to two members of your staff Sarah and David at your store in Westfield Stratford for helping me get the 20 Ninjago movie figures for my grandson, you should be proud of the two of them for going the extra mile they are a credit to you and your store, I hope you pass this message on to the pair of them for all there HELP.

  2. Rated 5

    suite a ma venue au lego store de chatelet les halles le vendeur luka c’est très bien occuper de moi et a été d’une très grande aide pour me conseiller sur les produits lego j’ai passer un agréable moment dans le magasin j’y retournerai prochainement c ‘est certain!

  3. Rated 5

    Siike at the Lego store in Glendale Galleria was great. Very friendly and informative. He was very kind to my 6yr old son, even my son thought he was super kind and kept saying “that guy was super nice.” Siike even gave him 2 free little toys. Most likely will go back. Great customer service.

  4. Rated 5

    it was great, staff was very friendly

  5. Rated 5

    Dacarllu was very nice and funny, did an amazing job , very great customer service

  6. Rated 5

    Anthony was very helpful packing the Disney castle

  7. Rated 5

    Har været i jeres shop idag igen og har atter fået en fantastisk behandling. er betjent af frederik. rigtig flink fyr :-)

  8. Rated 5

    Mackenzie was sooo pleasant and helpful. I never fill these out but I has such a nice experience in this store. Very neat and clean also

  9. Rated 1

    Loved it

  10. Rated 5

    Dan was a very friendly cashier

  11. Rated 5

    John was super nice and helpful at the lego store

  12. Rated 5


  13. Rated 5

    I went to the shop today,was amazing!!! The staff was lovely especially Bruno the cashier was friendly and professional.thanks guys

Survey Discussion