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Kroger Customer Feedback Survey

Take Kroger customer feedback survey to win the Grand Prize of $5,000 in grocery gift cards, or one of 100 $100 grocery gift cards. You are eligible to enter the feedback survey sweepstakes if you are 18 years of age or older.

Kroger Customer Satisfaction Survey Guide

  • Visit Kroger customer satisfaction survey page (See Reference Link 1 below)
  • Choose your preferred language: English/Spanish
  • Read the sweepstakes official rules by clicking Reference Link 2 below
  • Enter the date and time of your visit as well as entry ID printed on your receipt

Kroger Customer Satisfaction Survey

  • Answer some general questions about your visit

Kroger Customer Satisfaction Survey

  • Rate your satisfaction with the ease of finding products, the number of check lanes, etc

Kroger Customer Satisfaction Survey

  • At the end of the survey, you will be asked if you would like to receive coupons, special promotions and if you would like to enter the sweepstakes.

Kroger Customer Satisfaction Survey

  • If you want to enter the sweepstakes, just enter your contact information

Kroger Customer Satisfaction Survey

Anything else to talk to Kroger? Leave your feedback and comments and talk with friends via Facebook by adding a comment below.

About Kroger
Kroger is one of the largest grocery retailers in the world. It runs business under approximately two dozen banners and specializes in grocery, general merchandise, retail, grocery manufacturing, distribution and Supermarket. It’s not simply a grocery store but a strong team dedicated at delivering best shopping experience for families. For a job hunter, it’s the best place where you could start your brand new career by complete your Kroger careers. It is always cool to shop at Kroger, share your feedback with them and enjoy better experience for your next visit.

Reference Link

  1. Kroger Customer Satisfaction Survey Link: www.krogerfeedback.com
  2. Kroger Customer Satisfaction Survey Sweepstakes Official Rules
  3. Kroger Official Site: www.kroger.com

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Rating 4.2185votes

  1. Rated 5

    Now survey points added for week of 10-17-21 week of 10-24-21!

  2. Rated 5

    No survey points added for week of 4-13-20

  3. Rated 1

    To whom it may concern,

    After much deliberation I decided to shop at Kroger on Walnut Avenue in Dalton, GA., April 9, 2020, the Kroger that my family and I frequent several times weekly. I felt like it would be safe to shop there due to the fact that your Chairman and CEO Rodney Mcmullen had sent out numerous emails stating how Kroger is doing their part to better allow for social distancing during this time such as only allowing 50% of regular occupancy in each store at a time. He made sound like being able to keep a safe distance from others wouldn’t be a problem. When I arrived at the store at approximately 9:30am, I saw a sign on the door explaining the 50% occupancy precaution. However, there was no-one at any of the doors monitoring the amount of people in the store. When I went into the store, there was nothing anywhere to clean my grocery cart. Thankfully, I had my own clorox wipes. There weren’t too many people there when I first arrived, but about a quarter of the way through the store, it started getting packed. I couldn’t get away from people. There was no way that I could keep 6 feet away. There were lines on the floor at check out but no employees near to bring that to customers attention and to enforce it. By the time I was finished shopping and ready to check out the store was even busier than normal. As I checked out there were other customers in line ignoring or not noticing the lines on the floor that were intended for distancing. Now that I think back on this experience I regret not leaving the store immediately abandoning my already full shopping cart. I was so stressed out by the time that I left that I do not plan on ever returning to Kroger to shop. I will go somewhere that cares more about their customers and their employees.

    Tamara G Hildebrand
    1802 Oakmont Dr
    Dalton GA 30720

  4. Rated 5

    Don’t have a receipt since I walked out of store without purchasing anything. WHY? Nothing on shelves, nothing being restocked but most of all the RUDEST, RUDEST, RUDEST people I have EVER encountered. Have never seen the employees in this store ever before but there is NO room for them to be screaming at customers to get off the aisles and quit trying to get anything!They then proceeded to open boxes of chicken to put out then said “Oh only 3 packages of chicken allowed to be put out at a time, take everything else back in the freezer”! Oh and did I mention RUDE. This was at the store in Angleton Texas, a week later shelves are still empty and no meat but yet Houston area President of Krogers says we are restocking everyday, NOT. Sorry Krogers you just lost a customer of 40 years, You’re not the only grocery store in town, by the way have heard this same thing from numerous neighbors.

  5. Rated 5

    No survey points added for last week 3(1-7)2o.

  6. Rated 5

    I did not get my fifty(50) survey points for this last week. I did survey twice with no points.

  7. Rated 5

    No survey points added for this week 2-16-22-20

  8. Rated 4

    No survey points added for last week 1-1-20.

  9. Rated 2

    I spent about $350 on Aug 11. On Aug 18 I spent $67 but my receipt indicated I have a total of 109 points. We have not used the points on gas. We wait until the following month. What do you think happened to the points?

  10. Rated 1

    My receipt for $138 has no numbers. This is not the first time. I’m getting a tad bit irritated with issues of coupons not being honored correctly after a large purchase & the clerk telling me to take it to CS long, slow line. I’m about ready to gv up utter credit card too as I had 4 episodes of not getting my earned points & discount. UGH

  11. Rated 1

    Missing #s on store receipt AGAIN! Why do i keep getting receipts without? I really needed my gas points.

  12. Rated 1

    Why did Kroger stop selling jumbo eggs? I want Jumbo eggs. I have requested several times for Homestyle Simply Potatoes and still Kroger does not have them.
    I am going to have to shop at Wal Mart or Meier.

  13. Rated 5

    I was checking my receipt today after purchasing some items and noticed that I did not receive 4`X on our fuel points for a gift card purchased on 8-9-18 for $50. I tried calling your 800 number only to get a computer. Our card number is 18348 72812. my contact number is 989/743-8358. Thank you in advance. The total amount of that day’s purchase was $82.99.

  14. Rated 4

    I wish the Smith’s store in Southern Highland, Las Vegas, Nevada has grocery delivery as many others have. At this time, this store is very busy and this would be a great convenience.

    Also, it is crazy shopping Monday, Tuesday and Wednesday at this store because of all the loading and unloading of boxes in the isles. But you need to shop then or else (especially the sale items) items are out of stock. And because they are very busy, be sure to check all your check out items are packed, I seem to have one item missing here and there.

  15. Rated 1

    yesterday we were at Kroger on Navarre in Oregon Oh. Pork loin on special. not many out on shelf. I like to have it sliced into thick chops but apparently none of people behind meat counter were qualifieded to do that. just got flat no-can’t do. no offer to leave meat and return to pick up… never have an issue with that at Meijer.
    the lines at check-out were long also. only 4 lanes open. I decline to use self check out. we drive 25 mi to get to grocery…entry id 016-431-231-938-12-243 checkout lady was very nice

  16. Rated 1

    There was no numbers on my last 2 receipts to get my extra 50 fuel points !!!

  17. Rated 5

    I would like to commend the employees at the Kroger located on 4120 N. Clinton Street in Fort Wayne, Indiana. Each time we shop there, it is easy to see that the employees are kind and professional and willing to assist customers in finding whatever they are searching for. I want to commend the following persons: Ashley for her assistance in discounted a fresh produce item, Terry for offering me a bouquet of fresh flowers, Trevor for helping at check-out and packing our groceries, and Jazmine, Regina, and Rebecca for being pleasant cashiers. I also want to commend Carlos, Bennie, and Regina for their courteous assistance as well. These people are doing a wonderful job, and they have earned these sincere compliments. Thank you, and keep up the great work!

    Elizabeth Baddour

  18. Rated 5

    This is a great store environment. They are in the process of remodeling, if they are helping us find the products that have been moved around. The co-manager is Ken and Craig are really super.

  19. Rated 1

    I have shopped at Fry’s for 25 years. And when this fuel points started I really loved it Now, I haven’t been able to even access the form to fill out. So, I am missing out on my points. This has been happening for some time now. So. I have lost a lot of fuel points. I have just about decided to start shopping somewhere else. And now this form won’t even take my name. So, what’s up with that?

  20. Rated 5

    The staff at the Westerville Kroger’s is very friendly.

  21. Rated 5

    The staff at the Mechanicsville, VA Rutland store is excellent. I had a good discussion with a personal shopper, Deborah, about your trial home delivery. I have used the Publix/Instacart and Amazon Prime services. Instacart is truly a pain to initiate and use. Amazon Prime is literally a three click process. If you do consider home delivery, which for a non-driving senior such as myself would be a blessing, please consider teaming with Amazon and avoid Instacart. It would also be a good merchandising/outreach tool to run a shuttle to your larger stores. The ones here are not available by public transportation.

  22. Rated 1

    I am in the process of not shopping at Fred Meyers in Anchorage Alaska or any Kroeger store. Your disrespect for our citizens under the age of 21 is egregious and just wrong! We Alaskans live off the land and use our firearms for providing food for our families. Your anti 2nd amendment has placed families in an awkward position. If these young people are old enough to serve in the military to protect YOUR freedoms as well as mine, they should not be discriminated in such an asinine way. Your policy of age discrimination is wrong and hopefully will soon be found to be illegal. As far as I am concerned you can move your stores out of my state and stay out!

  23. Rated 5

    the survey is too complicated. All I wanted to say is the man that bagged my groceries and my request for paper bags, did an excellent, outstanding job. The cashier was Andy, I was at the Columbus IN Kroger on US31, 3/14/18 12:58 pm. The two were a great team.

  24. Rated 5

    Had a lot of good sales on stuff and coupons

  25. Rated 4

    Great store! But I wish it was a big Kroger store with more Kroger products!

  26. Rated 1

    Can’t get in to do survey.

  27. Rated 5

    buenos productos me encanta

  28. Rated 3

    I would’ve liked to take the survey but it’s not letting me. I don’t understand why on a Wednesday when the new sales ad comes out you don’t have more workers at checkout? Why was everyone taking lunch at the same time?!! If I wanted to sack my own groceries I’d go to Aldi’s. Disappointed Angleton Krogers. Sometimes management needs to step up and help out, don’t forget where you started out.

  29. Rated 5

    Shopping experience was great

  30. Rated 5

    My last receipt didn’t have a feedback survey contest code on it. Has it been discontinued. I always hoped I would win it one time.

  31. Rated 5

    Was a very pleasant visit at store Carl Scott Kevin Brit Lisa LisaRick and Lynnette were veteran helpful

  32. Rated 5

    I love Krogers for the variety of foods and fresh veggies.

  33. Rated 1

    Kroger on highway 85 in riverdale ga ..is the worst lines are just ridiculously long

  34. Rated 2

    why is it so hard to pull up the page for feedback for fuel points

  35. Rated 5

    We love the Kroger Birmingham store. The cashier was so patient with my companion and me, we had some snafus of our own making. He was great

  36. Rated 5

    I love going to Krogers❤ I rate it a 5 all the way.

  37. Rated 5

    I want thee old survey page back!

  38. Rated 4

    I enjoy shopping at Krogers because of the many selection of items and the friendly staff.

  39. Rated 1

    I was asked to do the survey and every time I go to do this nothing works except for this part. It seems Kroger does not want anyone to enter.
    I shop at Kroger daily and when they tell me that I need to enter for gas points or sweepstakes’s it is always a pain and never get to enter. Maybe this is what Kroger wants. You may as well stop the sweepstakes’s since a person cannot enter !!!!!

  40. Rated 5

    I love krogering I go to Kroger’s everyday I’m just very disappointed that are Northern Lights Kroger’s had to close it’s so congested going to the Morse Road Kroger’s

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