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Peoples Jewellers Guest Experience Survey

How was your last shopping experience at People Jewellers store? Peoples Jewellers is now listening to your voices via Peoples guest experience survey. Take this survey and tell how you feel about their diamonds and services. You can get a validation code to receive additional savings.

Peoples Guest Experience Survey guide

  • Visit Peoples Guest Experience Survey page (Refer to reference link 1)
  • Enter the entry number on your receipt

 Peoples Guest Experience Survey

  • Click on “Start” to continue
  • Follow the instructions and finish the survey

About Peoples
Peoples also known as Peoples Jewellers. It is the largest retailer of fine jewellery and watches in Canada, with nearly 150 locations from the Maritimes to British Columbia. It is one the major acquisitions of Zale Corporation. It provide beautiful wedding jewelries, rings, diamonds, necklaces, earrings and watches. Peoples Jewellers has always provided customers with a trusted and helpful shopping experience.

Reference Links

  1. Peoples Guest Experience Survey Link: www.jewelleryexperience.com
  2. Peoples Official Site: www.peoplesjewellers.com

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Rating 3.934votes

  1. Rated 1
    says:

    I purchased a ring for my daughter for a special celebration at your Guildford store recently. I asked the clerk if the ring was on sale. She said no, but gave me 10% off and suggested I return within a week to check for the 25% sale coming up & that I had 2 weeks to receive a further discount. When I returned the following Friday with my daughter to have the ring sized, I noticed 25% off sale price signs all over the store. When I inquired to the sales clerk (not the same lady as before) about this, she rudely snapped at me – “No we don’t offer discounts on top of discounts”. When I explained I only received 10%, she again said, no this ring is not part of the sale.
    I was offended and embarrassed, especially in front of my daughter. When we asked to look at different rings instead of the one I picked out for her, the clerk didn’t look happy to help us and we felt we were just an inconvenience to her. Ended up buying a higher priced ring, which she gave us the 10% discount on as well, but all in all, not a great experience. Been a long time since I’ve been to People’s Jewellers, won’t be in a rush to go back..

  2. Rated 1
    says:

    I’ve tried several times to login to your survey, not working…

  3. Rated 5
    says:

    Barbara from Erin mills people’s jewellery assist me and I had few things to do and she was amazingshe helped me patiently and cleaned my rings and give me my order and help me with the purchase

  4. Rated 5
    says:

    I wandered in to Peoples in Lindsay, Ontario. I was greeted by a lovely girl named Jennifer. I browsed and suddenly saw a ring that was pretty much exactly what I was looking for. Within 5 minutes I purchased it. I was thrilled! It was 2 sizes too small and when she told me how much Peoples charged for sizing, I told her that I would take it to my own Gemologist. I took it in the next day only to be told to my horror that it could not be sized. I called Jennifer. She was so nice. She asked me to give her a couple of days to speak the service dept.,which agreed that it couldn’t be sized. She then tried to custom order me a new one in my size. Nope, not available. She was very kind when she called to tell me the news and said the only option left was to refund it and perhaps I could find something else to my liking. I just want to thank Jennifer and Peoples for working so hard trying to please me
    Janet
    ID #056-903-422-57

  5. Rated 5
    says:

    I was very happy and impressed with the sales woman she answered all my questions and help me pick out some lovely ear rings for my wife

  6. Rated 5
    says:

    I don’t usually post comments, but I was so happy with the friendly service I received, I had to write about it! Everyone was so attentive and knowledgeable, and I didn’t feel that they were pushing for sales. I’ll definitely shop there again!

  7. Rated 1
    says:

    I purchased this ring at the peoples Jewellers in the store located in West Edmonton mall, for a Christmas gift the store manager would not give me the first resizing in the cost of this ring. I feel that with that kind of customer service I will find it very hard to purchase anything from peoples Jewellers going forward. I don’t know if this is a company policy however can you please let me know if this is the case or not. I was told it would be $150.00 to have the ring sized.

    I did purchase the ring as I liked ti but will be going to independent Jewellers to have it sized. below is the ring purchased.

    Item #: 20280154
    2.00 CT. T.W. Composite Diamond Marquise Bypass Ring in 10K Gold
    I would not recommend this peoples location or any of the other stores under the Zale Corporation umbrella.

  8. Rated 5
    says:

    Very friendly and helpful service

  9. Rated 4
    says:

    great service so far

  10. Rated 5
    says:

    Love the service and how pleasant the lady’s working there are!

  11. Rated 5
    says:

    Friendly service, helpful and not overwhelming

  12. Rated 5
    says:

    I love peoplesjewellers.

  13. Rated 5
    says:

    Really good service

  14. Rated 1
    says:

    purchased a ring for my wife for christmas from your store in garden city in wpg mb. at the time of purchase i was told the ring would be resized for free if it needed to be smaller and there would be a charge if it was to larger. when my wife presented the ring to your staff at said store, she was told there would be a resizing charge. when my wife said that we where told the resizing would be free she was told it was not and that the lady who sold me the ring would NEVER say that! well i WAS TOLD EXACTLY WHAT I STATED! i have purchased a number of pieces from Peoples in the past ( maybe if i had spent more than $500. on each purchase i may have been treated better! ) i know i am not one of your PREFERRED Customers, but i believed “a customer is a customer”. too bad that’s not the case . from this point forward i will make any further purchases at another jeweller.

  15. Rated 5
    says:

    I was shown all around by two experienced ladies was nice to have such great hospitality

  16. Rated 5
    says:

    Great store friendly staff for sure

  17. Rated 5
    says:

    The lady who help me was very kind…

  18. Rated 1
    says:

    Trying to get in on 1000.00 draw. says can enter within 7 days of purchase and staff told me do this. Now says it is not available.

  19. Rated 5
    says:

    Very helpful and friendly

  20. Rated 5
    says:

    The sales lady was very pleasant and friendly also helpful, making my shopping a good experience. Was very satisfied.

  21. Rated 1
    says:

    I PURCHASED SOME PERSONE PIECES FOR MY WIFE’S BRACELET,BUT RETURNED THEM THE FOLLOWING DAY AS MY WIFE HAD DUPLICATES.sALES ASSOCIATE13503450 WAS ABRUPT,TRIED TO PURSUADE ME TO PURCHASE SOMETHING ELSE,GAVE ME A HARD TIME BECAUSE SHE WAS GOING TO HAVE TO GO THROUGH 4 CASH REGISTERS TO GIVE ME MY REFUND.sHE EVEN COMENTED ON “who pays cash anymore everyone uses credit cards.”While she was handing me my cash,she was complaining to another associate about how she had to go through all this trouble and to top it off she gave me a $10.00 roll of quarters and said because I made use up part of the morning float that’s all there was to it.I have shopped Peoples for many many years,but after this I will never step foot in another one or a Mapins thjat’s too bad for sales associate 13503450,because I was also going to look for a special diamond ring as my wife and I WILL BE CELEBRATING OUR 40TH WEDDING ANNIVERSARY October 31RST AND I HAVE SAVED UP $20,000.00 to purchase a nice ring and bracelet,oh well I guess my money will matter at a different jeweller.Thanks for the great feel good feeling at Christmas peoples,and thanks for training your associates to show the real compassion.

  22. Rated 1
    says:

    Says survey is over, but it isn’t and the number I called cut me off because I didn’t push the right #, not at all happy with this service or the service I recieved at people’s today, I would rate it a no star but it wouldn’t let me

  23. Rated 5
    says:

    Very helpful and friendly staff

  24. Rated 4
    says:

    Not many choices for men at the Powell River store but very pleasant and helpful staff.

  25. Rated 5
    says:

    Although it was very busy when I went, I patiently waited and as soon as one worker freed up she came to help me immediately. The worker even apologized for

  26. Rated 1
    says:

    Your manager at Medicine Hat City, Alberta Canada was a LIAR.
    I bought my first ring for my wedding anniversary present to my partner last October 11, 2017. I had a coupon of $50 discount from Peoples card. But the second ring need to order because their is no size available and the manager PROMISED to me to give me a discount of $100.00 but last Nov. 9, 2017 to pick up the second ring he just gave me 10% discount which was less than $50, he broke my heart. What a bad experienced, I’ll never buy to that store anymore. Every time I see my ring, I remember how the manager made me stupid to his promised.

  27. Rated 5
    says:

    I must say Stacy the manager Steven and all of the other girls were extremely patient, friendly and accommodating as I spent almost all day deciding. They were honest informative and helped me find just what I was looking for in the end and I’m extremely excited!!!

  28. Rated 5
    says:

    excellent choices, and prices

  29. Rated 5
    says:

    Very nice workers,always courtious and friendly,have a good knowledge of jewlery.and jewlery is always nice.never leave there without a smile!they go the extra mile for me ,clean my jewlery anytime I whant.and they are beautiful women.

  30. Rated 5
    says:

    I had a wonderful experience recently at Peoples Jewellers in St. Albert, AB.
    It was my first time there to purchase an aniversary gift for my husband.
    It was going to be an expensive and special gift to spoil him
    I was looking at a luxury watch and being that a watch is often a very personal preference I was having a hard time deciding as they had so many beautiful ones to chose from
    The sales reps offered tremendous help and helped me find the perfect gift for the love of my life.
    He absolutely loves the watch and I want to thank the staff at Peoples Jewellers!!!!

  31. Rated 5
    says:

    Really good service

  32. Rated 5
    says:

    excellent service and a very informative staff

  33. Rated 1
    says:

    I was doing my business at South Hill Mall in Prince Albert, Sk. I had gotten a pair of diamond earrings as a gift from my father and a few months later he passed away. I had never worn them, but on the day of the funeral for the first time, I decided to wear them and I lost one because of the way they made the latch. I immediately went to the store and showed them and explained it and they understood why I lost it, so they gave me an INSTORE CREDIT for one earring because they couldn’t replace the set. This receipt was signed by the manager (DELORES) so I decided to get them to a more expensive pair which was reg. $599.99 on sale for $299.99. When the earring set came in the manager wouldn’t let me buy them because I also had a $50.00 Birthday Coupon which she agreed could be applied towards it but it would have to be purchased on my credit card if I used it. Also, the only reason I was getting this deal to start with was that she felt sorry for me! In the long run, I did not get the earrings and was harassed throughout the entire situation from another worker (the only young man working there)! I have worked in the jewelry business for over 20 years and I have never treated a customer this way and it shows no customer relations at all. The young man was very rude and the manager only wants to wait on customers that look rich. I do have the MANAGER”S-signature to the agreement she made with me and the REFUND RECEIPT which now shes will not use because she gave me back the earring that I only have one of, the other was lost because of the bad LATCH. I have purchased an extreme amount of jewelry from PEOPLE’S but NOW I will not SHOP there again and I am out the money Plus I had INSURANCE!

  34. Rated 5
    says:

    Great

  35. says:

    attento, che ho scritto “quella parte della televisione rimasta indietro e imbruttita da8#l#l217;età&&8221;. eh.non è tutt’oro quel che luccica.@kusanagi, udp: qualche recensione positiva e/o molto positiva mi ha incuriosito.

  36. says:

    Excellent service and products

  37. says:

    I went in marketmall calgary location to get my jewellery inspection. I dont even know that one little piece of diamond was missing. So they told me that they cannot replace it because i missed the month that it should be inspected. Im so upset how they handle this situation. I have insurance on it. Me and my family always buy jewellery from this store. Its so frustrating

Survey Discussion