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J. D. Power Vehicle Reliability and Service Survey

For vehicle owners who have a Login ID for the J. D. Power Vehicle Reliability and Service Online Survey (VRSS), make sure you fill out the survey in time on the official survey website which is located at Reference Link 1 after you check our survey guide. J. D. Power is listening to you and you are invited to talk about the service you received today.

J. D. Power Vehicle Reliability and Service Survey Guide

  • You need to go to the survey page (See Reference Link 1) and complete this survey. Do not fill out the survey in the screenshots below
  • Enter the Login ID and start the survey

J. D. Power Vehicle Reliability and Service Survey

About J. D. Power
J.D. Power is a global marketing information services company founded by J.D. Power III. J.D. Power & Associates automotive ratings are your guide to finding which vehicles or automotive-related products ranked highest in J.D. Power consumer studies. All Power Circle Ratings are based on the opinions of a sample of consumers who have used or owned the product or service being rated and are therefore indicative of a typical buying experience.

Reference Links

  1. J. D. Power Vehicle Reliability and Service Survey (VRSS) Link: www.jdpoweronline.com/vrss
  2. J.D. Power Official Site: www.jdpower.com

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Rating 2.0374votes

  1. Rated 1

    Really wanted to leave feedback about my Macan but all I see is gobbly-d-gook and ads. REALLY!!!

  2. Rated 5

    I have a 2014 Porsche Cayenne that I love. no particular problems.

  3. Rated 4


  4. Rated 1

    The survey vrss does not exist. Please check your URL, and retry.

  5. Rated 1

    Why would you send a gift of $1.00 for us to complete a survey and not allow us to complete the form? A one star for the program developer and a five star for my 2018 Porsche Carrera S Cabriolet.

  6. Rated 5

    I wasn’t able to get into the survey. I love my 2018 Cadillac ATS. Best car I ever had! I don’t like the tires as any bump I hit causes a problem with the tire. Have had to have 1 tire replace d/t a pothole.

  7. Rated 1

    The link to the survey is not working…….states that vrss does not exist.

  8. Rated 5

    Love my Audi and the customer service at Silver Spring dealer. I could not get on to do survey!

  9. Rated 1

    I couldn’t get onto the site to complete the survey. i love my Toyota tacoma truck, the tires that came with it are another story tho…bad news. first time it was a flat, then the second time approx. two months later, another tire blew out on me at 8 pm on the freeway while i was driving in the fast lane ( 75 mph )and i noticed the idiot light come on on the dash and had to immediately maneuver myself off through traffic to the side of the road…im 62 yrs old, was alone and was damned lucky i didnt have an accident or hurt someone else…after this second incident, i no longer trusted these tires and had them replaced and it cost me over $700.00 that i really didnt have to spend at the time…i would never recommend those tires to anybody i know thats for damned sure… thank you for your time, Kathy McGee….

  10. Rated 5

    Couldn’t get on the site. Bit I love my KIA Soul.

  11. Rated 5

    Tusson the best car ever !!

  12. Rated 1

    silly waste of time, could not get to the survey but my wife loves her KIA Soul :>)

  13. Rated 3

    could not get into survey.

  14. Rated 1

    Web says 19vrss does not exist

  15. Rated 5

    the Lincoln mkc was an excellent car i had a2016 leased vehicle. when the lease was over i would of leased another but the price was quit different . my lease was $427.00 the new lease would of been $599.00 . Could not get into the survey!

  16. Rated 4

    I’ve owned a Hyundai Sonata for years and recently leased another. I think they are wonderful cars and just the right size for me. Being a real estate agent, they must and do have class along with reliability.

  17. Rated 1

    I get that the vrss does not exist. Just A big waste of time.

  18. Rated 1

    Very happy with my car could not get on the website its not there the rating is 0

  19. Rated 1

    Couldn’t load the survey. Would also rate it a 0 if the option was available.

  20. Rated 1

    Happy with my Cruze.
    Website for survey a real joke.
    See previous responses.

  21. Rated 1

    This is the 2nd time we have gotten this survey request and can’t get the survey at the website. Would rate it a zero if that option was available. But thanks for the dollar.

  22. Rated 2

    Not a very friendly website, not able to do survey.

  23. Rated 1

    It would be nice if you had a website that worked. You give out rewards for products that work. I would not give yourself a reward.

  24. Rated 5

    Can not get to your survey but I love my 2018 Hyundai Tucson.

  25. Rated 1

    was not able to do the survey cant log in to website

  26. Rated 5

    Been with Lancaster Hyundai for last 7 years and must say completely satisfied with THE cars and the dealership. SERVICE IS OUTSTANDING,

  27. Rated 2

    my 2016 kia sedona hasn been a very reliable vehicle, no issues, having issues logging in cannot access this website thanks for the $ 1 bill

  28. Rated 1

    I agree with previous comments.
    Thanks for the $1, but the process to log in to take the survey is too complicated. We love all 3 of our General Motors cars, imported from Detroit.
    The rating of 1 is for the survey. We rate our cars at 9.

  29. Rated 2

    Could not get into your survey.Send me another $1 when you get your website fixed.

  30. Rated 5

    Could not get your survey, which wasted alot of my time I love my Sorento Kia

  31. Rated 5

    I can’t get into your survey…tried several times…however my Lincoln mkc is a great little suv…would highly recommended in to anyone.

  32. Rated 5

    My 2016 GMC Canyon exceeded all of my expectations for a medium sized truck. Incredibly comfortable and fuel efficient. Its towing capability for my light weight travel trailer makes RVing around the country very enjoyable.

  33. Rated 5

    Very happy

  34. Rated 5

    We love our 2016 Subaru Crosstrek hybrid. Great ride and mileage. Trunk could be deeper.

  35. Rated 1

    My Dodge Journey is OK, doesn’t have the basic features I thought a new car should have, such as Auto head lights. But the dealership was the worst!!! In Puyallup, Wa salesman is not truthful! I can’t access your survey.

  36. Rated 4

    Can’t get to the survey either. Buick Enclave is okay, but doesn’t hold up the way I expected it to. Seats become uncomfortable on long trips. Just not the “quality” vehicle it was pumped up to be. Bring back the GMC Envoy. Now, there was a car high in quality.

  37. Rated 2

    I just got the survey today and once it told me it was closed already. I tried again and this is what came up The survey vrss does not exist. Please check your URL, and retry.

  38. Rated 1

    There is no way to complete the survey. Sorry I tried

  39. Rated 3

    They are so caught up in keeping up with Honda and Toyota there forgetting they are a German pride and work man ship. I have had 3 Passat’s. 1. 2006 great car, 2 2012 better than the other two. 3 2016 same as the other two. I will retire next year and buy another to replace the 2012 with 190,000 miles on it. For the first time since 2006 I’m not sure witch one of those cars I will buy.

  40. Rated 5

    Cannot access survey either. Too bad b/c I love my GMC Yukon!! I’ll buy myself a tea…

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