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J. D. Power Vehicle Reliability and Service Survey

For vehicle owners who have a Login ID for the J. D. Power Vehicle Reliability and Service Online Survey (VRSS), make sure you fill out the survey in time on the official survey website which is located at Reference Link 1 after you check our survey guide. J. D. Power is listening to you and you are invited to talk about the service you received today.

J. D. Power Vehicle Reliability and Service Survey Guide

  • You need to go to the survey page (See Reference Link 1) and complete this survey. Do not fill out the survey in the screenshots below
  • Enter the Login ID and start the survey

J. D. Power Vehicle Reliability and Service Survey

About J. D. Power
J.D. Power is a global marketing information services company founded by J.D. Power III. J.D. Power & Associates automotive ratings are your guide to finding which vehicles or automotive-related products ranked highest in J.D. Power consumer studies. All Power Circle Ratings are based on the opinions of a sample of consumers who have used or owned the product or service being rated and are therefore indicative of a typical buying experience.

Reference Links

  1. J. D. Power Vehicle Reliability and Service Survey (VRSS) Link: www.jdpoweronline.com/vrss
  2. J.D. Power Official Site: www.jdpower.com

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Rating 2.1459votes

  1. Rated 1
    says:

    your website stinks. keep trying to take survey but your instructions do not work.

  2. Rated 2
    says:

    Wtf!!! You people are asses! The website is unusable. You can’t get to the survey

  3. Rated 5
    says:

    Love the ride. My first Mercedez, it will not be my last. It handles so well.

  4. Rated 1
    says:

    your survey is flawed and can’t be accessed following your instructions. Every link hijacks me to a different vendor. My brand new Mercedes has a mechanical problem with the starter, the garage tells us it’s the third time they’ve seen it. Car is 2 months old with under 1,000 miles and a piece of junk.

  5. Rated 1
    says:

    no way to log in with info provided in recent mail .

  6. Rated 1
    says:

    CAN’T ACCESS THE SURVEY WITH THE INSTRUCTIONS PROVIDED. IF YOUR LISTENING YOU NEED TO FIX THIS FAST. READ ALL THESE OYHER COMMENTS. LOVE TO TELL YOU ABOUT MY PORSCHE PANAMERA 2019 BUT YOU MAKE IT IMOPOSSIBLE. I’D GIVE IT A 10 IF I COULD.

  7. Rated 1
    says:

    What is the secret to logging in to take this survey? Very poor access information.

  8. Rated 1
    says:

    It’s all but impossible to hook up with the correct online survey related to the mail request.
    Every time I receive an invitation to take one of your surveys, I’ve never been able to access it or it says it’s full.

  9. Rated 1
    says:

    keep trying to log on to take survey without success.

  10. Rated 1
    says:

    i WOULD LOVE TO DO THE SURVEY, BUT YOU MAKE IT IMPOSSIBLE. COULD NOT FIGURE OUT HOW TO USE THE WEB SITE, WILL BY A DONUT WITH THE $1, THANKKS

  11. Rated 5
    says:

    Ready to take survey

  12. Rated 5
    says:

    After purchasing over 20+ cars I must say this dealership was at the top for making it easy

  13. Rated 5
    says:

    I could not figure out how to use the web site. Thank you for the $1.00 I will use to work on my web site.
    I love me new Mercedes,best auto I have ever driven. Too bad my survey will not be added to the chorus of voices praising the vehicle.

  14. Rated 1
    says:

    Boy, you are non responsive JD Powers. Months of complaints (now December) and still not fixed your web site. Bad for business!! On the rating, cannot give a minus but if I could it would be minus 5!

  15. Rated 5
    says:

    I really like the car, it is a safe car, when I am close to a car the car starts to beep to tell me that I close, another thing is when I am coming at a fast speed and I don’t brake on time it does it for me. The car impressed me so much, that I a thinking to buy one for my daughter.

  16. Rated 1
    says:

    The survey did not function. I’m done here!

  17. Rated 1
    says:

    survey does not work. What a waste of time

  18. Rated 1
    says:

    survey dose not work!
    3 years and the 2017 Subaru WRX is going strong.

  19. Rated 1
    says:

    sucks doesn’t work

  20. Rated 5
    says:

    The link doesn’t work. What a waste of their postage and my time.

  21. Rated 5
    says:

    NO SURVEY EXIST!!!!!
    I LOVE MY CAR!!!!!
    THE SERVICE WAS GREAT!
    THANK YOU FORD!

  22. Rated 1
    says:

    Survey, I can’t open nothing. I am pretty good with stuff like this. very difficult . How don’t see how jdpowers can get a right answer to there questions. I thought it was me having a issue , till scrolled down and saw how many other people were having the same problem.

  23. Rated 5
    says:

    Love my Mercedes. I have been trying to open survey for a while, no way. Thanks for the $1.00

  24. Rated 5
    says:

    I cannot open the survey. Love my new Lexus 350!

  25. Rated 2
    says:

    Don’t click on the link below for the survey. Use the link printed on the card/letter your received. Then it works.

  26. Rated 5
    says:

    LOVE OUR ENVISION

  27. Rated 3
    says:

    Service was fine. However, can’t seem to open the survey. Have passcode, but not able to enter.

  28. Rated 1
    says:

    Agree survey is worthless. Can’t open. I was looking forward to winning that $50,000. Guess I’ll have to settle for the $1.00

  29. Rated 5
    says:

    I’ve attempted to complete your survey twice, but your link doesn’t go anywhere and the provided passcode is meaningless. Your website is a disaster!
    For what it may be worth, my 2014 Porsche Cayman S has been a pure, trouble free pleasure for 40000 miles, requiring only routine maintenance. It continues to feel and perform like new, and I continue to be absolutely delighted with it.

  30. Rated 4
    says:

    thanks for the buck…unable to complete survey…twice! My Lincoln MKC is great in all areas except w/minor rough bumps it feels like driving a small truck. Smooth roads excellent.

  31. Rated 1
    says:

    Why is this so difficult?? The web address doesn’t go anywhere or do anything. I also thank you for the buck!

  32. Rated 4
    says:

    I have thoroughly enjoyed the performance of my 2017 Nissan Sentra. it is everything that I expect in a high quality and good performance car. The satisfaction of driving the Sentra is indeed a happy experience.

  33. Rated 1
    says:

    This link does not work. Very disappointing.

  34. Rated 5
    says:

    Could not open survey!

  35. Rated 1
    says:

    Nothing works.

    Why do I get Publishers Clearing House

  36. Rated 1
    says:

    This website is a complete joke. A complete waste of time.

  37. Rated 1
    says:

    This is my third and final attempt to complete your survey. I recommend the following – who ever wants this information should take more interest in this web page and i believe your IT section should be pleased they have you for an employer.

  38. Rated 4
    says:

    My 2017 ACACIA is very nice – its my second one and most likely ill replace it with another ACACIA.

  39. Rated 1
    says:

    Your web site is a joke. It wouldn’t even let me put my name in the NAME line. It won’t take our pass code. We had a 2014 Cruze that really saved gas and we traded to this 2014, thinking it would do the same. Wrong! I wish we had the 2014 back. The front hits everything and it’s so low to the ground we can’t even use the
    ATM at our bank. It is not an improvement, for sure. My wife and I don’t like it.

  40. Rated 1
    says:

    If I could rate this sight a zero I would, I cannot believe that J. D. Power has such a poor web sight for a customer survey.

Survey Discussion