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J. D. Power Vehicle Reliability and Service Survey

For vehicle owners who have a Login ID for the J. D. Power Vehicle Reliability and Service Online Survey (VRSS), make sure you fill out the survey in time on the official survey website which is located at Reference Link 1 after you check our survey guide. J. D. Power is listening to you and you are invited to talk about the service you received today.

J. D. Power Vehicle Reliability and Service Survey Guide

  • You need to go to the survey page (See Reference Link 1) and complete this survey. Do not fill out the survey in the screenshots below
  • Enter the Login ID and start the survey

J. D. Power Vehicle Reliability and Service Survey

About J. D. Power
J.D. Power is a global marketing information services company founded by J.D. Power III. J.D. Power & Associates automotive ratings are your guide to finding which vehicles or automotive-related products ranked highest in J.D. Power consumer studies. All Power Circle Ratings are based on the opinions of a sample of consumers who have used or owned the product or service being rated and are therefore indicative of a typical buying experience.

Reference Links

  1. J. D. Power Vehicle Reliability and Service Survey (VRSS) Link: www.jdpoweronline.com/vrss
  2. J.D. Power Official Site: www.jdpower.com

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Rating 2.1409votes

  1. Rated 5
    says:

    I received a letter from JD Power to complete a survey on my 2018 Chevy traverse. I am not able to get to the survey. When I hit Reference link 1, it says the link doesnt exist. I have not had any problems with my 2018 Traverse. I did have problems with my 2010 Traverse. The AC kept going out and the steering was making a funny noise when I would turn the wheel. After a few times in the shop, it seemed to have been corrected.

  2. Rated 1
    says:

    I received a letter from J.D. Power to complete a survey on my 2014 Lincoln MKZ. I am unable to access this survey.

  3. Rated 3
    says:

    When you click on the sight for the 20vrss survey it does not exist ????? I Love my 2018 Chevy, TRAX, you should know that, but you need to do a better job J.D. Powers of having your web sight there for us to respond……

  4. Rated 5
    says:

    Link not available. Unfortunate, as I took the time and was going to assist you in your survey. Lincoln MKC is awesome!

  5. Rated 2
    says:

    The hotlink provided does not work.
    You must manually enter the link.
    But even then the survey times out.
    2018 Buick LaCrosse is awesome, sorry to see GM’s folly.
    Not sure which sedan we will be buying next,
    Cadillac just doesn’t do it for us.

  6. Rated 5
    says:

    cant online survey

  7. Rated 5
    says:

    you shold have free oil change all the time

  8. Rated 1
    says:

    YEP I just got a post card in the mail and a survey envelope with a dollar in it saying I need to take the 20vrss survey for my 2018 vehicle well guess what!! site says its not there.
    I agree with everyone on this site stop sending out mailers if your not going to have a web site for the survey
    On a positive note My 2018 Ford Flex is AWESOME and the service I get
    from Kodiak Motors is excellent.

  9. Rated 2
    says:

    It says this site does not exist. Stop mailing postcards to people telling them to take a non-existent survey.

  10. Rated 5
    says:

    Excellent service from Gadsden Nissan in Alabama.

  11. Rated 5
    says:

    Toliver Brothers sold us our last 2 Buicks. love our cars and our service.. Can’t beat hometown guys

  12. Rated 1
    says:

    No link

  13. Rated 2
    says:

    Can’t find link! How can you fill out a survey when the link does not exist! Talk about bad customer service! Expect more from JD Power!

  14. Rated 5
    says:

    2336628D

  15. Rated 4
    says:

    The service we received from Jarlon check-in
    was excellent, Carolyn gave us excellent service check out.

  16. Rated 4
    says:

    The service we received from Jarlon checking was excellent, Carolyn gave us excellent service check out.

  17. Rated 1
    says:

    Can’t get on survey, worthless. Expected more from JD Power.

  18. Rated 1
    says:

    this is a hoax and a waste of time
    The link 19porschecsi DOES NOT EXIST

  19. Rated 1
    says:

    Worthless website as many others have already stated. I would gladly return your $1.00 if I knew where to mail it.

  20. Rated 2
    says:

    Could not open the web link supplied. I noticed from other comments this has happened to many people, not very business like for JD Power. I recently bought a ford eco sport suv; love the car, service was ok from Fraser Ford in Oshawa, nothing over the top. Only problem with car is the gas mileage is not what was expected.still great to drive. Cheers.

  21. Rated 1
    says:

    This survey is impossible to complete. you canever get to the site to complete, despite prompts and supplied Passcodes.

  22. Rated 1
    says:

    Initially I was appreciative of the dollar, however after attempting to complete the survey for a week with no results it would be nice if you would enter all names in the contest.

  23. Rated 1
    says:

    Impossible to sign in for this survey. I wasted about 10 minutes and was unable to connect using the link and password.

  24. Rated 1
    says:

    HOW IN THE HELL CAN YOU EXPECT ANSWERS TO A SURVEY WHEN WE CANNOT
    INPUT THE PASSCODE OR ANYTHING ELSE
    FOR A FANOUS COMPANY LIKE YOURS YOUR SITE STINKS HOW CAN WE TRUST ANYTHING YOU SAY ABOUT ANYTHING
    WHEN YOU CANNOT HAVE A WEBSITE THAT IS USABLE

  25. Rated 1
    says:

    I’m sure the car is much better than this survey

  26. Rated 1
    says:

    Impossible

  27. Rated 1
    says:

    Can’t find survey

  28. Rated 1
    says:

    spent too much time trying to locate survey and continued to receive prompts stating survey does not exist. Thanks for the dollar.

  29. Rated 1
    says:

    Difficult to get into survey, need to fix this if you want people to respond.

  30. Rated 1
    says:

    Cannot get to survey

  31. Rated 1
    says:

    Cannot get to the survey!

  32. Rated 1
    says:

    Can’t reach JD Power survey on Porsches to respond. Very confusing website. Thanks for the dollar bill.

  33. Rated 5
    says:

    The survey does not exist. But, I love my Lincoln.

  34. Rated 1
    says:

    I think the comments from others describes why you are not getting the responses you would like.
    It is time to get your act together. The $1 bill does not help when you are frustrated. It looks like people can not get on your survey. get someone who knows how to get proper results. your web site is an embarrassment.

  35. Rated 1
    says:

    Really wanted to leave feedback about my Macan but all I see is gobbly-d-gook and ads. REALLY!!!

  36. Rated 5
    says:

    I have a 2014 Porsche Cayenne that I love. no particular problems.

  37. Rated 4
    says:

    GREAT TRUCK, JUST WISH THE INTERIOR WAS MORE UNDATED

  38. Rated 1
    says:

    The survey vrss does not exist. Please check your URL, and retry.

  39. Rated 1
    says:

    Why would you send a gift of $1.00 for us to complete a survey and not allow us to complete the form? A one star for the program developer and a five star for my 2018 Porsche Carrera S Cabriolet.

  40. Rated 5
    says:

    I wasn’t able to get into the survey. I love my 2018 Cadillac ATS. Best car I ever had! I don’t like the tires as any bump I hit causes a problem with the tire. Have had to have 1 tire replace d/t a pothole.

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