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J. D. Power Vehicle Reliability and Service Survey

For vehicle owners who have a Login ID for the J. D. Power Vehicle Reliability and Service Online Survey (VRSS), make sure you fill out the survey in time on the official survey website which is located at Reference Link 1 after you check our survey guide. J. D. Power is listening to you and you are invited to talk about the service you received today.

J. D. Power Vehicle Reliability and Service Survey Guide

  • You need to go to the survey page (See Reference Link 1) and complete this survey. Do not fill out the survey in the screenshots below
  • Enter the Login ID and start the survey

J. D. Power Vehicle Reliability and Service Survey

About J. D. Power
J.D. Power is a global marketing information services company founded by J.D. Power III. J.D. Power & Associates automotive ratings are your guide to finding which vehicles or automotive-related products ranked highest in J.D. Power consumer studies. All Power Circle Ratings are based on the opinions of a sample of consumers who have used or owned the product or service being rated and are therefore indicative of a typical buying experience.

Reference Links

  1. J. D. Power Vehicle Reliability and Service Survey (VRSS) Link: www.jdpoweronline.com/vrss
  2. J.D. Power Official Site: www.jdpower.com

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Rating 2.1442votes

  1. Rated 1

    survey dose not work!
    3 years and the 2017 Subaru WRX is going strong.

  2. Rated 1

    sucks doesn’t work

  3. Rated 5

    The link doesn’t work. What a waste of their postage and my time.

  4. Rated 5

    I LOVE MY CAR!!!!!

  5. Rated 1

    Survey, I can’t open nothing. I am pretty good with stuff like this. very difficult . How don’t see how jdpowers can get a right answer to there questions. I thought it was me having a issue , till scrolled down and saw how many other people were having the same problem.

  6. Rated 5

    Love my Mercedes. I have been trying to open survey for a while, no way. Thanks for the $1.00

  7. Rated 5

    I cannot open the survey. Love my new Lexus 350!

  8. Rated 2

    Don’t click on the link below for the survey. Use the link printed on the card/letter your received. Then it works.

  9. Rated 5


  10. Rated 3

    Service was fine. However, can’t seem to open the survey. Have passcode, but not able to enter.

  11. Rated 1

    Agree survey is worthless. Can’t open. I was looking forward to winning that $50,000. Guess I’ll have to settle for the $1.00

  12. Rated 5

    I’ve attempted to complete your survey twice, but your link doesn’t go anywhere and the provided passcode is meaningless. Your website is a disaster!
    For what it may be worth, my 2014 Porsche Cayman S has been a pure, trouble free pleasure for 40000 miles, requiring only routine maintenance. It continues to feel and perform like new, and I continue to be absolutely delighted with it.

  13. Rated 4

    thanks for the buck…unable to complete survey…twice! My Lincoln MKC is great in all areas except w/minor rough bumps it feels like driving a small truck. Smooth roads excellent.

  14. Rated 1

    Why is this so difficult?? The web address doesn’t go anywhere or do anything. I also thank you for the buck!

  15. Rated 4

    I have thoroughly enjoyed the performance of my 2017 Nissan Sentra. it is everything that I expect in a high quality and good performance car. The satisfaction of driving the Sentra is indeed a happy experience.

  16. Rated 1

    This link does not work. Very disappointing.

  17. Rated 5

    Could not open survey!

  18. Rated 1

    Nothing works.

    Why do I get Publishers Clearing House

  19. Rated 1

    This website is a complete joke. A complete waste of time.

  20. Rated 1

    This is my third and final attempt to complete your survey. I recommend the following – who ever wants this information should take more interest in this web page and i believe your IT section should be pleased they have you for an employer.

  21. Rated 4

    My 2017 ACACIA is very nice – its my second one and most likely ill replace it with another ACACIA.

  22. Rated 1

    Your web site is a joke. It wouldn’t even let me put my name in the NAME line. It won’t take our pass code. We had a 2014 Cruze that really saved gas and we traded to this 2014, thinking it would do the same. Wrong! I wish we had the 2014 back. The front hits everything and it’s so low to the ground we can’t even use the
    ATM at our bank. It is not an improvement, for sure. My wife and I don’t like it.

  23. Rated 1

    If I could rate this sight a zero I would, I cannot believe that J. D. Power has such a poor web sight for a customer survey.

  24. Rated 1

    How can you enter when the survey link is not valid. Others have been telling you for weeks your survey link is invalid and you have not corrected it???????? Nice way to keep your $100,000.

  25. Rated 5


  26. Rated 1

    The survey link does not work; no access

  27. Rated 1

    The site does not work. You would think JD Power would be the best in provide website survey that would work. Waste of time.

  28. Rated 1

    Tried valiantly for several minutes to fill out the survey for new car purchase. The links don’t work, the url I was sent does not work. Please refrain from soliciting any further information from me.

  29. Rated 1

    your website for the survey is beyond insulting–it does not work. Hire someone who knows how to program.

  30. Rated 1

    Your site sucks could not access survey to take it . If this is a virus I will seek restitution. My computer warned this might be the case. At very least it was a waste of time,

  31. Rated 1

    I was looking forward to taking this survey, but you say it is closed out so I can’t take it. What a useless shame, why bother me with this, it’s just a waste of my time. Thanks for nothing.

  32. Rated 5

    Didn’t work for me either.

  33. Rated 1

    I received a letter for a survey of the service I received on my 2016 Lincoln MKX. I cannot access the survey. Lincoln MKX is great. J D Power survey. Not so much.

  34. Rated 5

    I received a letter from JD Power to complete a survey on my 2018 Chevy traverse. I am not able to get to the survey. When I hit Reference link 1, it says the link doesnt exist. I have not had any problems with my 2018 Traverse. I did have problems with my 2010 Traverse. The AC kept going out and the steering was making a funny noise when I would turn the wheel. After a few times in the shop, it seemed to have been corrected.

  35. Rated 1

    I received a letter from J.D. Power to complete a survey on my 2014 Lincoln MKZ. I am unable to access this survey.

  36. Rated 3

    When you click on the sight for the 20vrss survey it does not exist ????? I Love my 2018 Chevy, TRAX, you should know that, but you need to do a better job J.D. Powers of having your web sight there for us to respond……

  37. Rated 5

    Link not available. Unfortunate, as I took the time and was going to assist you in your survey. Lincoln MKC is awesome!

  38. Rated 2

    The hotlink provided does not work.
    You must manually enter the link.
    But even then the survey times out.
    2018 Buick LaCrosse is awesome, sorry to see GM’s folly.
    Not sure which sedan we will be buying next,
    Cadillac just doesn’t do it for us.

  39. Rated 5

    cant online survey

  40. Rated 5

    you shold have free oil change all the time

Survey Discussion