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Target Guest Satisfaction Survey

How was your shopping experience at Target? Did the service and products satisfy your needs? Target wants to hear your feedback in order to offer better services and products. It only takes a few minutes to finish the survey. By finishing the survey, you will get a chance to win a $25 Target GiftCard in online instant win or a $1,500 Target GiftCard in a sweepstakes.

Target Guest Satisfaction Survey Guide

  • Visit the Target guest satisfaction survey page in Reference Links 1. Note that the survey will time out after 20 minutes of inactivity.
  • Choose your preferred language from English and Spanish.

Target Guest Satisfaction Survey

  • Enter your survey user ID and password printed on your receipt.

Target Guest Satisfaction Survey

  • Answer all the questions about products and services to help them improve.
  • On completion of the survey, you must complete the Online Registration Form in its entirety,
    including your full name, complete physical address, and daytime phone number and/or email
    address to receive any prize in either the Online Instant Win or the Sweepstakes. You can read the official rules to know more about the sweepstakes.

About Target
Target, an American retail, is the second-largest discount retailer in the United States.  It is committed to providing you with the best experience possible on every time you shop. Target mainly operates discount department store, hypermarket, supercenter, superstore and each area requires enough members to guarantee their business operation. If you are just hunting for a position in retail industry, Target application may give you choices.

Reference Links

  1. Target Guest Satisfaction Survey Link: www.informtarget.com
  2. Target Guest Satisfaction Survey Official Rules
  3. Target Official Site: www.target.com

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Rating 3.0118votes

  1. Rated 1

    I shop numerous times a month at target. Last week i bought two shape wear items. I had to return both today. I found some others and decided to try them on. I was told I was not allowed to try these items on. My question is why? I had swim suits to try on and that was okay. I can purchase them try them on at home and return them so why not save me the hassle of that again and allow them to be trued on at store? As a result I left without purchasing the item. I went down the road to Kohls where I was able to try it on and purchased my items

  2. Rated 1

    This is not the first time I have mentioned incorrect pricing ringing up at the register! I take a picture of the of everything I am going to purchase because never fails to have items ring up incorrectly. Some cashiers will correct the error while I’m there others will say I have to go to customer service. I stopped shopping at Target for this reason and decided to give it another try. Nope! Same repeated mistakes!

  3. Rated 1

    I ordered two week early . My Order took two weeks to ship 8 miles . Was late for the baby shower! Very sloppy customer experience.

  4. Rated 5

    Always find everything I need. All the employees are friendly & helpfull. Manager Lisa L. always cheerful & always has answers to any questions I have. This Target is my favorite.in Irvine, I shop here every few days.

  5. Rated 2

    Target is becoming an awful place to use pharmacy or shop. Servey Rejects password . Phooey

  6. Rated 5

    I love this it’s awesome I come there a lot for sports stuff

  7. Rated 1

    I am extremely disappointed in the service I received at Target today. I have loved shopping here for years, but I am no longer a customer. I made a return today and the service I received was abismle!! I was shoved to the side when I got out my phone to find my receipt, waited 4 times longer for a clerk to help the person behind me, then I was told that I could not get cash back on an item that I paid for with cash. Much to my amazement, I was told that it was what the computer said. When I asked for a manager, the clerk said I she was the only manager in today. I’m done shopping at Target!

  8. Rated 5

    We’ve come to expect very little from employees most anywhere in the past couple years, which is sad but true, even though my partner and I both have jobs involving customer service. So imagine my surprise when checking out last Saturday when Lindsey was cheerful, informative and extremely patient.We normally don’t shop at the superstore but we will definitely be doing all out target shopping there from now on.

  9. Rated 5

    Myself and husband visited your store in cwmbran s/wales 12/11/18,We were greeted by a lovely young lady Gemma Jones ,on the tills.we mentioned to her that the jacket my husband fancied wasnt in his size on the rail.She went out of her way to help us,she followed us to the rail then went the store room and was unable to find his size.I shop in many expensive stores and have
    never had this attention by a sales person.I would like you to commend her in same way.
    Many thanks. mrs j gailis

  10. Rated 1

    I am so disappointed with Target’s online site. First I had authorized my red card account to be paid directly from my checking. Then I received a debt collection letter. I contacted Target and was told no such account was set up. I proceeded to reset the account, and to my surprise I brought up the last four digits of my checking account.
    Secondly, the Red Card customer site is difficult to navigate. I am seriously considering cancelling my Red Card. Step up to the plate Target!!!!

  11. Rated 1

    I went in shore wood hills location and a woman was looking for help reaching something and i tried to look for help for her and found an employee walking by and said a woman needed help, and she said “ i am on break”. And i asked if she could just radio some one and she said no. I said that was ridiculous and she needed to go back to training. I climbed the displays and helped the woman my self. I didnt know where to go to send this complaint untill today.

  12. Rated 5

    I was looking for packing boxes because we are moving today (yes we waited till the last minute) Dewey was so helpful and found me showed me to the boxes and went out of his way to find some for me in the back. The cashier was also very nice though I don’t remember his name.

  13. Rated 5

    Great store

  14. Rated 1

    Target Hunters Creek ,the employee in electronic .They don’t care about costumer services,is the first time happen to me.They put price on a sega genesis $19.99 I ask and he come to me change the price in my face in $49.99 .Like they don’t care about the costumer and he walk away.He don’t apologizes like nothing happens.

  15. Rated 1

    Target customer service in Palatine is horrible, they don’t have the proper training to solve a problem

  16. Rated 5

    Stamford ct target was good. Dawn did a awesome job with me and all her guest

  17. Rated 1

    The Starbucks in West Hills , Ca on fallbrook is the dirtiest and the guest service on the Starbucks team was terrible it felt like I was pain for distraction them from the talks and it seemed like they didn’t want to make my 1 drink I visited 9/15/18 at 12pm

  18. Rated 4

    The store in Florence, Ky is always very clean, well stocked and nice employees. I went in early to do some shopping I was waited on quickly. My only complaint is I feel their prices are over priced for children’s clothes. $20.00 for a little kids raincoat is too much when they grow so quickly. So I bought one at another store. But I will shop there again.

  19. Rated 1

    Target store in Lakewood is very dirty
    Inside the store and outside.
    Trash is everywhere in the entrance of the store.This is a reflection of the manager and his team.

  20. Rated 5

    I love Target the products an service are awesome!!! I’m so addicted Thank You!!!

  21. Rated 1

    Christina at guest services at the livonia, mi location was rude!

  22. Rated 4

    Very busy. Seems short staff all the time

  23. Rated 1

    Store did not have products in stock in the sizes we were looking for. Store also declined to be able to use my employee discount.

  24. Rated 2

    I’m trying to take your guest survey. I’ve tried going in about 8 different ways. Still I am unable to take survey. When it’s this difficult to help Target by completing a survey. Why would your customers bother. This really got frustrating and quite ridiculous. Maybe next trip to Target. I’ll try again

  25. Rated 3


  26. Rated 2

    You need to get up to speed on customer service at checkout. Please add an express lane or two. Hy Vee has them. I’m just saying.

  27. Rated 1

    Experience terrible! I get hounded too much with getting a Target credit card! The man was relentless and when I told him I was fine he kept tasking too many questions and wouldn’t stop! When I told him I was paying fir everything together and had three piled seoerated fir my college students he told me I was picky but I was the boss! He just kept on and on! Target you are ruining the experience in your store in Winter Garden Fl by letting your cashiers badger the customer!

  28. Rated 1

    Went to Starbucks and asked for a large ice water Sam refused to make me an ice water because they have small cups out there with free water!! The fact is I still spent money there and was treated poorly

  29. Rated 5

    Glenn (a manager) at the Silver Creek, San Jose store was extremely helpful in expediting an important issue that I had with my gift cards after I had given him a critical time constraint for resolution on 3/08/18. I was very appreciative in that he was able to accommodate me.

    Also kudos to Jesus who accompanied me to my car afterwards.

  30. Rated 5

    everything was great

  31. Rated 5

    Rancho Cucamonga Store has the best cashier…..
    sandy smith

  32. Rated 5

    Line went fast. Did self checkout within 10 minutes.

  33. Rated 5

    The manager Zack from Summerville Sc is the epitome of guest service. Zac was very professional and informative. Thanks for your help Zack!

  34. Rated 1


  35. Rated 5

    I love the cashier personal service. Target cashiers are so frienly. I hate that some stores are going automated. Self check out always takes me longer, especially with larger grocery purchases. Forget Walmart I’ll shop Target.

  36. Rated 5

    Took my 87 year old physically challenged neighbor Tonia to Target in Pico Rivera, Ca. On 1-25-18. I’m commenting on her behalf. She was very impressed with the service Jesse in Electronics gave her. She was looking at landline phones, he was very thorough in explaining the difference between the brands. He made a suggestion to her based on her need, she bought it and it works perfectly for her. She wanted me to acknowledge his attentive service he gave her.

  37. Rated 5

    Went to the Target in San Rafael to return some clothes. Richard was very friendly, took care of me immediately, wishing me a good day when I left. We need more like him!

  38. Rated 5

    Awesome experience. Always is!

  39. Rated 5

    I went to the Target on Rockwell last night. I was assisted by a lady named Catherine. She helped me greatly with the gift registry. When I came back after making my selections, she again helped me in several other ways!! She was sweet and very knowledgeable! Her patience was endless!!! :)
    I want to make sure that everyone knows that she went out of her way to be helpful and kind! I am sure to go to her again when I need some help in the future!
    Way to go sweet Catherine!

  40. Rated 1

    Target no longer carries my jeans and bras.
    Cashier was fine. What do they say when you tell them you didn’t find what you need. Found the perfect storage I needed…no lids..3 containers and no lids…

    Settled for one that twas too large, better than nothing for 5 bucks..

    Everything moved around and hard to find stuff especially clothes. Next year all new clothing lines. Can’t keep up

Survey Discussion