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Target Guest Satisfaction Survey

How was your shopping experience at Target? Did the service and products satisfy your needs? Target wants to hear your feedback in order to offer better services and products. It only takes a few minutes to finish the survey. By finishing the survey, you will get a chance to win a $25 Target GiftCard in online instant win or a $1,500 Target GiftCard in a sweepstakes.

Target Guest Satisfaction Survey Guide

  • Visit the Target guest satisfaction survey page in Reference Links 1. Note that the survey will time out after 20 minutes of inactivity.
  • Choose your preferred language from English and Spanish.

Target Guest Satisfaction Survey

  • Enter your survey user ID and password printed on your receipt.

Target Guest Satisfaction Survey

  • Answer all the questions about products and services to help them improve.
  • On completion of the survey, you must complete the Online Registration Form in its entirety,
    including your full name, complete physical address, and daytime phone number and/or email
    address to receive any prize in either the Online Instant Win or the Sweepstakes. You can read the official rules to know more about the sweepstakes.

About Target
Target, an American retail, is the second-largest discount retailer in the United States.  It is committed to providing you with the best experience possible on every time you shop. Target mainly operates discount department store, hypermarket, supercenter, superstore and each area requires enough members to guarantee their business operation. If you are just hunting for a position in retail industry, Target application may give you choices.

Reference Links

  1. Target Guest Satisfaction Survey Link: www.informtarget.com
  2. Target Guest Satisfaction Survey Official Rules
  3. Target Official Site: www.target.com

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Rating 3.0128votes

  1. Rated 5

    I went in to Target Tech in Grand Forks ND and was approached right way by a lady named Abbey. I told her my son and I both want to upgrade out phones. We both wanted iPhone. She asked me what colors and what size of GB I told her and she said I don’t have one of those colors but I do have this and that which I said ill glad take that instead. Then she helped us pick out screen protectors and cases. She was very polite and quick with answers to both my son and my questions. We are with Verizon, Abbey asked us the questions and asked to see my ID and a Bank card explaining its was verification. She went through asking if we wanted to keep the same plan I said yes then she asked if we wanted insurance through AppleCare which we both said no as we have it through Verizon already. She then said she had to place a phone call to someone for me to be verified, I said okay. The lady on the phone took 20 mins to asking me questions. Abbey apologized for the time it was taking. I told her it’s okay. After she was done she told me to hand the phone back to Abbey and then Abbey completed it. I made payment down and so did my son both showing that payment down went through. My son and I had no issues. Abbey was very kind and she made sure everything was done correctly. Thank you Abbey for the time and help with our upgrades. As far as the other review with saying how the mangers said this and that.. IN MY OPINION they should be grateful for having her. Because the hour we were there Abbey was not only helping us she was also helping checking out people and helping someone on another phone problem in which they came in yelling saying how their phone wasn’t working. Abbey asked if she could see the phone she took battery out and turned it back on and fixed in setting and called it and low and behold it rang. The customer said sorry to Abbey then lady gave her hug and thanked her. To those who I see have left negative reviews I see you both have ATT… Ever think that maybe its ATT because I had ATT 2 years ago and all I ever had was problems is why I switched to Verizon.
    Thank you Abbey for you help. Please don’t allow others to drag you down because them having a bad day. You handled that one lady with a smile even though she was yelling at you. You turned her day bright with her leaving Target with a smile. God knows what you do and see the impact a smile and a little patience can go along way.

    BTW I don’t know if you read these but my dog loved the dog food you suggested. Pebbles says thank you.

    Joanna Peterson

  2. Rated 5

    I wanted to give a shout out to Kysha at store 0810 in Rockford IL. I contacted the service desk by phone as I was looking for a bullseye spot item. Even though she had customers in front of her at the store she still allowed me to hold online until she was done to assist me. She found the items that I was looking for and held it until I could get to the store later that evening! Kudo’s Kysha I appreciate your assistance.

  3. Rated 5

    I was in the Auburn Hills, MI store & asked a worker where the car seats were. She took me directly to them, asked what I was looking for, checked her phone & helped me out tremendously! She said she could order the car seat online for me as they were out of the model I wanted. Well we walked around the corner & there in the middle of the aisle way were two boxes of the car seat model I was looking for! She carried it to the Customer Service Center for me.
    This young lady is what customer service is about! Her name is Mackenzie. Target is very lucky to have her working for them! She was outstanding.

  4. Rated 1

    I was in the Shakopee store and Joe the cashier complained that he was hungry then he referred to my Cosmopolitan as a dirty magazine that needed to get washed clean in the rain

  5. Rated 5

    I was at Paso Robles store shopping items for our new house and for toiletries for ourAirbnb property (total $531.93). Sandi came to ask if I needed help finding anything and actually I was looking for pale pink guest sponges, of which there was only one. Sandi walked me 10 aisles to find their match. Then we started chatting about guest towels and she showed me a product (single use makeup removers) that will absolutely change my guest experiences for the better. Sandi was gracious and pleasant and fun. Very rarely have I been treated so well.
    Now the cashier was what I have come to expect but Sandi made up for all of it!

  6. Rated 1

    Purchased a item at a target store. When I got home I realized that I was charged the wrong price. I called the store and was told by Kemique and the GM Alexis to travel back to the store to get the correct price charge. This is an inconvenient, but they don’t care. Alexis said she has to go because she is busy with a lot of things to do. This is a GM…really? Great customer service and training Alexis. This was in the Clarkstown NY store. I guess it should be called “Customer Disservice “. Target should be embarrassed with their staff.

  7. Rated 1

    to much priceing

  8. Rated 2

    I have been shopping at target on a weekly basis for my everyday household needs in large part because Walmart in my area implemented self checkout and cut their staff. Imagine my chagrin when I walked in and saw that part of the remodel being done to my local store includes self checkout. The cut to staff has already begun, as there was only one checker open. I truly hope that you rethink this choice and remain focused on people to drive your business.

  9. Rated 5

    Summer/Sonia and Karen I was at Target on State Street in Chicago and summer helped me to find my air fryer and gave me the price that was online and Karen gave me that price at the register it really made my day because I was very disappointed because I had just left Bed Bath & Beyond and they had nothing that I was looking for

  10. Rated 1

    I was at your Vista South Store this afternoon and was treated incredibly rudely by an employee named Jimmy. I am 75 years old female, recuperating from a hip replacement surgery so I have a temporary handicap tag. I had just finished unloading my groceries and was leaving my basket in the blue striped area between handicap spots when Jimmy made some smart alec remark about my not bringing my cart to him as he was gathering carts. I went over to explain that I was leaving it there on purpose for the next handicap driver. Having a basket is a big bonus because we can put our purse in it, our grocery bags in it and lean it to walk into the store. He walked away, wouldn’t listen was muttering and when asked if he was listening he walked away while I was talking and yelled, very sarcastically, you just have a great day. What a disrespectful way to treat any customer, especially elderly. I was so mad I was shaking and in tears. I called the store and talked to the mod, had a hard time hearing him, but I think he apologized.
    I spent 96.00 dollars yesterday at Vista Target North and 52.00 today at South. This is typical for me each week, only usually go to Vista North. I am so angry and so upset over this treatment. I want a major apology!!!
    How can you have such an employee on staff???
    Judy Boyer
    619 787-5839

  11. Rated 1

    I shop numerous times a month at target. Last week i bought two shape wear items. I had to return both today. I found some others and decided to try them on. I was told I was not allowed to try these items on. My question is why? I had swim suits to try on and that was okay. I can purchase them try them on at home and return them so why not save me the hassle of that again and allow them to be trued on at store? As a result I left without purchasing the item. I went down the road to Kohls where I was able to try it on and purchased my items

  12. Rated 1

    This is not the first time I have mentioned incorrect pricing ringing up at the register! I take a picture of the of everything I am going to purchase because never fails to have items ring up incorrectly. Some cashiers will correct the error while I’m there others will say I have to go to customer service. I stopped shopping at Target for this reason and decided to give it another try. Nope! Same repeated mistakes!

  13. Rated 1

    I ordered two week early . My Order took two weeks to ship 8 miles . Was late for the baby shower! Very sloppy customer experience.

  14. Rated 5

    Always find everything I need. All the employees are friendly & helpfull. Manager Lisa L. always cheerful & always has answers to any questions I have. This Target is my favorite.in Irvine, I shop here every few days.

  15. Rated 2

    Target is becoming an awful place to use pharmacy or shop. Servey Rejects password . Phooey

  16. Rated 5

    I love this it’s awesome I come there a lot for sports stuff

  17. Rated 1

    I am extremely disappointed in the service I received at Target today. I have loved shopping here for years, but I am no longer a customer. I made a return today and the service I received was abismle!! I was shoved to the side when I got out my phone to find my receipt, waited 4 times longer for a clerk to help the person behind me, then I was told that I could not get cash back on an item that I paid for with cash. Much to my amazement, I was told that it was what the computer said. When I asked for a manager, the clerk said I she was the only manager in today. I’m done shopping at Target!

  18. Rated 5

    We’ve come to expect very little from employees most anywhere in the past couple years, which is sad but true, even though my partner and I both have jobs involving customer service. So imagine my surprise when checking out last Saturday when Lindsey was cheerful, informative and extremely patient.We normally don’t shop at the superstore but we will definitely be doing all out target shopping there from now on.

  19. Rated 5

    Myself and husband visited your store in cwmbran s/wales 12/11/18,We were greeted by a lovely young lady Gemma Jones ,on the tills.we mentioned to her that the jacket my husband fancied wasnt in his size on the rail.She went out of her way to help us,she followed us to the rail then went the store room and was unable to find his size.I shop in many expensive stores and have
    never had this attention by a sales person.I would like you to commend her in same way.
    Many thanks. mrs j gailis

  20. Rated 1

    I am so disappointed with Target’s online site. First I had authorized my red card account to be paid directly from my checking. Then I received a debt collection letter. I contacted Target and was told no such account was set up. I proceeded to reset the account, and to my surprise I brought up the last four digits of my checking account.
    Secondly, the Red Card customer site is difficult to navigate. I am seriously considering cancelling my Red Card. Step up to the plate Target!!!!

  21. Rated 1

    I went in shore wood hills location and a woman was looking for help reaching something and i tried to look for help for her and found an employee walking by and said a woman needed help, and she said “ i am on break”. And i asked if she could just radio some one and she said no. I said that was ridiculous and she needed to go back to training. I climbed the displays and helped the woman my self. I didnt know where to go to send this complaint untill today.

  22. Rated 5

    I was looking for packing boxes because we are moving today (yes we waited till the last minute) Dewey was so helpful and found me showed me to the boxes and went out of his way to find some for me in the back. The cashier was also very nice though I don’t remember his name.

  23. Rated 5

    Great store

  24. Rated 1

    Target Hunters Creek ,the employee in electronic .They don’t care about costumer services,is the first time happen to me.They put price on a sega genesis $19.99 I ask and he come to me change the price in my face in $49.99 .Like they don’t care about the costumer and he walk away.He don’t apologizes like nothing happens.

  25. Rated 1

    Target customer service in Palatine is horrible, they don’t have the proper training to solve a problem

  26. Rated 5

    Stamford ct target was good. Dawn did a awesome job with me and all her guest

  27. Rated 1

    The Starbucks in West Hills , Ca on fallbrook is the dirtiest and the guest service on the Starbucks team was terrible it felt like I was pain for distraction them from the talks and it seemed like they didn’t want to make my 1 drink I visited 9/15/18 at 12pm

  28. Rated 4

    The store in Florence, Ky is always very clean, well stocked and nice employees. I went in early to do some shopping I was waited on quickly. My only complaint is I feel their prices are over priced for children’s clothes. $20.00 for a little kids raincoat is too much when they grow so quickly. So I bought one at another store. But I will shop there again.

  29. Rated 1

    Target store in Lakewood is very dirty
    Inside the store and outside.
    Trash is everywhere in the entrance of the store.This is a reflection of the manager and his team.

  30. Rated 5

    I love Target the products an service are awesome!!! I’m so addicted Thank You!!!

  31. Rated 1

    Christina at guest services at the livonia, mi location was rude!

  32. Rated 4

    Very busy. Seems short staff all the time

  33. Rated 1

    Store did not have products in stock in the sizes we were looking for. Store also declined to be able to use my employee discount.

  34. Rated 2

    I’m trying to take your guest survey. I’ve tried going in about 8 different ways. Still I am unable to take survey. When it’s this difficult to help Target by completing a survey. Why would your customers bother. This really got frustrating and quite ridiculous. Maybe next trip to Target. I’ll try again

  35. Rated 3


  36. Rated 2

    You need to get up to speed on customer service at checkout. Please add an express lane or two. Hy Vee has them. I’m just saying.

  37. Rated 1

    Experience terrible! I get hounded too much with getting a Target credit card! The man was relentless and when I told him I was fine he kept tasking too many questions and wouldn’t stop! When I told him I was paying fir everything together and had three piled seoerated fir my college students he told me I was picky but I was the boss! He just kept on and on! Target you are ruining the experience in your store in Winter Garden Fl by letting your cashiers badger the customer!

  38. Rated 1

    Went to Starbucks and asked for a large ice water Sam refused to make me an ice water because they have small cups out there with free water!! The fact is I still spent money there and was treated poorly

  39. Rated 5

    Glenn (a manager) at the Silver Creek, San Jose store was extremely helpful in expediting an important issue that I had with my gift cards after I had given him a critical time constraint for resolution on 3/08/18. I was very appreciative in that he was able to accommodate me.

    Also kudos to Jesus who accompanied me to my car afterwards.

  40. Rated 5

    everything was great

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