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Hyundai Customer Experience Survey

If you are looking for a channel to express your feelings and thoughts about Hyundai, the Hyundai Customer Experience Survey is the outlet for you. Knowing what customers want is very important for the company to make changes and grow. Your opinions are greatly appreciated and will help to create the best customer experience.

Hyundai Customer Experience Survey Guide

  • Go to Hyundai Customer Experience Survey online page. (See Reference Link 1)
  • Enter your vehicle registration number and security code. You can find these information in the grey box on your postcard. Click “start” button to enter the survey.Hyundai Customer Experience Survey
  • Follow the instructions of the survey and answer some questions about your recent experience with Hyundai.

About Hyundai
Hyundai Motor Company, based in South Korean, is the fourth largest automotive manufacturer in the world. It entered into the vehicle business in 1967 and has spread into the market of 193 countries since then. The company stresses on every automotive assumption and vows to meet the needs that really matter about a car. With its openness and honesty, Hyundai hopes to make the best production for customers.

Reference Link

  1. Hyundai Customer Experience Survey Link: www.hyundaicustomerexperience.co.uk
  2. Hyundai Official Website: www.hyundaiusa.com

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Rating 3.115votes

  1. Rated 1
    says:

    Miller Hyundai Service in Vestal NY charged me 13 hours of labor to replace 2 brake fluid Lines. I think that this was really unfair and my car is Genesis 2015. I inquired this to other services and they all said 6 to 8 hours the most. My car was not safe to drive since it’s the brake problem per Miller Service. Has anyone can help me on this please. Thanks. Whaja Park

  2. Rated 5
    says:

    I would like to thank Darrell in the service area for the help he provided for me to get my car at 100%. This is the second time I’ve work with him since coming therein 2013 also Jay was always helping me. I’ll stick with Darrell. Good job.

  3. Rated 2
    says:

    I’ve been with Hyundai forever and wish I could leave. Got a 2018 recently. Not that great. My 2014 was better. This one was more money for more features. The 2014 wasn’t that way. Oh push start idols great they said at hyundai, NO not really. When i have to get a baby in the back seat and get the air conditioning going because it’s Florida or we will melt. I’ve never had a push start so you would think they wouldn t have suggested that. There’s a lot of features my 2014 had there are better than this piece of crap 2018. Thanks for charging me $453 a month to own this vehicle. I just love working so hard when it’s not worth it…..

  4. Rated 5
    says:

    I recently bought the 2018 car from the southern Hyundai. I want to thank Abdullah for helping me get the car of my choice with great deal. He’s very knowledge person to guide you with your requirements. I didn’t have any issues at all. I would recommend him because he’s very professional, personably & informative. He made the process easy.

  5. Rated 5
    says:

    i wanted to take the survey but apparently I can’t find the right site

  6. Rated 1
    says:

    Lia Hyundai in Albany NY service department is one of the worst for communication I had my car in for repairs when I got it back the smart key would turn the ignition after the car was garaged for the night. I called the service advisor twice no answer I sent 2 e-mails no response I e-mailed the service manager twice no response. I realize this is a local problem but they still do business under the Hyundai logo so Hyundai should have some say in the way do business using the Hyundai logo

  7. Rated 2
    says:

    Keep up the GOOD work!

  8. Rated 5
    says:

    I would give Amber 10out of 10so nice and with it thanks Amber

  9. Rated 5
    says:

    I had the best experience at the Hyundai of Del Rio! I have never purchased a vehicle in town, I usually drive to San Antonio and it was great! Mr. Garcia, was amazing knowledgeable and super helpful in making me feel comfortable and in listening to my needs and wants. The General Manager was also very helpful and very friendly. Everyone at the Del Rio Store I worked with professional and amazing.

  10. Rated 1
    says:

    I bought a elantra 2018 from frank hyundai in national city be aware they do not even call back once you drive out and they do not keep their promise on negotiations, i was told i would get a 500 dlks. Check to pay a credit card and it is in my bill due its close to a month a call several times and they never call back.STAY AWAY.!!!!

  11. Rated 2
    says:

    Great service. Quick quality service.

  12. Rated 1
    says:

    Power steering stopped working and I almost had an accident. They towed the car back to the Delray Hyundai dealer a month ago and they still cant figure out what is wrong. Every time I call they either don”t call back or cant find the service manager . He must be a ghost or a relative to the owner. Paying lease payments on a car I don’t have. It is the worst dealership I ever dealt with.

  13. Rated 1
    says:

    Hi , Sorry for delay. My experience with the Mansfield branch was terrible. They collected the car was supposed to be back in same day. They phoned and said it would need the part for recall. Then they said it needed new disc and brakes front and rear possibly and two new tyres.
    This was part of free diagnostics.Cost of nearly £1000-00. I sa id i would think about it. The next day I said i would get them done soon. They told me they could not bring my car back as it was illegal to drive which i didn’t think they was that worn but was told it was videoed.
    So i agreed to the new tyres. I was not happy. I took my car to another garage. got the work done. to the cost of £300-00 plus the new tyres cost of tyres £250. I phoned the garage and asked to speak to the manager. Of which he apologised i asked to see video footage of which he could not find. Not surprising and the person who told me of all this had left the company that day. Was not convinced of the state of the tyres i just thought they was ripping me off.
    Keith Butler

  14. Rated 5
    says:

    IT IS ONE OF THE BEST CARS I HAVE EVER OWNED AND I HAVE OWNED A LOT THE KIT YOU GET PLUS THE WAY IT DRIVES AND BELIEVE ME IT’S SO QUIET I WOULD RECOMMEND THEY I10 IT’S BRILLIANT.

  15. Rated 5
    says:

    I Lõve mu car

  16. says:

    i found that at the time of appling for a mobility car that your rep mr Jamie meddup who dealt with us was very helpful and polity in giving information and the whole application for the hyundia Tucson se sav was really good in all aspects and put us under no pressure during our application and now we have the car in our position find it very good in all ways of use comfort looks and well worth the money thank you to all at Bristol street motors especially Jamie

  17. says:

    just tell them you better let me take drvi`res ed or else i`ll beat you up and throw you out of the house and then i`ll go to drivers ed myself!

  18. says:

    Customer Experience, is useless, It does not recognise my vehicle registration number nor the security code you sent me. Wonderful system of records !

  19. says:

    Complete waste of time – cannot gain access. Says my reg and code are not valid. HUH

  20. says:

    Great Experience with Sonata.

  21. says:

    Hi,i can not access the survey. After spending all this money on this mailing you could at least make it someone’s job to check this out BEFORE you mail to us. Please fix and send corrected information to me. I love contests and would love a chance to win.

  22. says:

    It is impossible to complete this survey [HAVE YOU TRIED ?]

  23. says:

    Tried starting the survey according to the instructions on the letter and on the postcard but found it impossible to get passed entry.
    I did enter the code number and passcode number but your survey would not accept it.

    Sorry!

  24. says:

    the free 7 day insurance after purchasing a new car unfortunately was not applicable to me because of my age, this proved to be awkward and I had to self insure the car immediately for a number of days which incurred an extra cost to myself
    please make your sales personnel aware of this issue

  25. says:

    very pleased

Survey Discussion