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Family Dollar Customer Survey

Family Dollar company is very interested in your opinions and feedback. Your comments and input will be very useful for Family Dollar to better understand your needs and make improvement. Once you finish the survey, you will be granted the chance to win a $200 Family Dollar gift certificate in sweepstakes.

Family Dollar Customer Survey Guide

  • Visit Family Dollar customer satisfaction survey page
  •  Read the Official Rules carefully
  • Choose the language you prefer to fill the survey from English and Spanish and continue

Family Dollar Customer Survey

  • Enter the 15 to 17 digit number located to the right of the date and time at the bottom of your receipt

Family Dollar Customer Survey

  • Follow the instructions to finish the online survey regarding the service received during your Family Dollar shopping experience

About Family Dollar
Family Dollar is an American regional chain of variety stores. As one of the fastest growing discount retail chains, it operates small store locations like typical supermarkets. Family Dollar offers a variety of name-brand merchandise in food items, clothing and assorted household products.

Reference Links

  1. Family Dollar Customer Survey Links: www.familydollarsurvey.com
  2. Family Dollar Official Site: www.familydollar.com

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YOUR RATING
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Rating 3.846votes

  1. Rated 1
    says:

    In North Chili, NY 14514: Worst customer service I have ever experienced in my life. When I checked out, the cashier was exceptionally rude. I told her I registered on line a few months ago and would my Smart Rewards be recognized at check out? She said she “had no idea what I was talking about” So I repeated question. She stated I had to go online before visiting store and check what I wanted. THEN she said “Its like when to want to go food shopping you go to your cabinets, see what you need write it down, go to your computer…” I stopped her and said I got it. I wanted to leave everything there and go but most of my things were cleaning items and my cleaner was waiting at my apartment. So I said to her, “You having a bad day?” She said she was “fine”. Who talks that way to a customer? I am disabled: a cancer survivor, just recently had another surgery, I have high blood pressure, asthma, so couldn’t argue. She tore the bottom of my recent off when she gave it to me, so when I tried to do survey there was no code to enter. If anyone knows how to get a hold of main office, please let me know,

  2. Rated 5
    says:

    I love my local Family Dollar family!!!! Suffolk, Va. (beside Planet Fitness)

  3. Rated 4
    says:

    aiways have a good shopping experience love the deals and the employes

  4. Rated 1
    says:

    Worst service dollar store in the world purchased some items on 9/3/17 Tryed to return the items the next day. They said I have to wait for the person who rang me up. Never in my life had I ever been told that.

  5. Rated 5
    says:

    I like the store an shopping the is an enjoyable experience

  6. Rated 5
    says:

    I love the prices on certain items and service are great

  7. Rated 5
    says:

    Great store not enough people to help you only one or two workers to help you if that many

  8. Rated 4
    says:

    Can’t find a way to enter the $500 monthly giveaway.

  9. Rated 4
    says:

    My shopping experience was great

  10. Rated 5
    says:

    App doesn’t work. Texting for smart coupons, didn’t work? Creating account didn’t work? Location locater wasn’t as helpful? STORE #07500 didn’t come up. Which is across highway from current location?

  11. Rated 5
    says:

    I love family dollar

  12. Rated 5
    says:

    Use your store a few days a week love the price’s!

  13. Rated 5
    says:

    Love family dollar store for alot of those expensive items at the grocery store, and all my pet supplies. Especially the pup pads work great for my senior dog . Thank you for putting me in your survey! Tracy Cingle

  14. Rated 5
    says:

    I loves shopping at this store I spending at least $600 a month

  15. Rated 4
    says:

    I experience quick service and fairness. At the five points west store. I give it a 4 star rating.

  16. Rated 5
    says:

    Great to shop at with my favorites at reasonable price.

  17. Rated 1
    says:

    I bought a defective can of freon. When I attempted to return & exchange it, the asst. manager accused me of bringing back an empty, used can. I called customer service, they instructed her to exchange the can. Even though, she DID replace the can, she was still voicing her opposition and accusations. I WILL NEVER SHOP AT MY AREA F/D AGAIN.

  18. Rated 2
    says:

    This store is in dyer straights!!!! They don’t have bags big enough to fit merchandise.. Their COOLERS ARE ALWAYS DEAD ALARMS ARE CONSTANTLY GOING OFF ON REFRIGERATION N FREEZERS…FOOD LOSS IS INCREDIBLE AS IS SHOPLIFTING… CANT KEEP EM

  19. Rated 5
    says:

    Great people

  20. Rated 5
    says:

    I enjoyed shopping at the store

  21. Rated 5
    says:

    I love family dollar I made a friend there her name is brazileanna McKie she makes you feel welcome and that is what I love about family dollar from ann and I love miss Teresa my favorite 2 girls

  22. Rated 5
    says:

    I love family dollar I made a friend there her name is brazileanna McKie she makes you feel welcome and that is what I love about family dollar from amn

  23. Rated 1
    says:

    I dislike this store! Every time I go in there is a mess in the isles, the young man working today was not that friendly or helpful, and he was the only one working and told me that he can’t do it all alone! He had the phone ringing, trying to stock a shelf and then I wanted help and he had no time for me! Then I get the product I want and on the shelf it says $3.50 and it rings up $6.00 and when I showed it to him he said SOMEONE PUT IT IN THE WRONG PLACE! He did show me the right area for the product but I think to run a store and not have things in the right area is NOT my fault. It is the stores fault and they should either hire more or shut the damn store down! DO NOT CHARGE ME FOR YOUR MISTAKEs!

  24. Rated 5
    says:

    Today was good…in and out without the usual long line

  25. Rated 1
    says:

    The store located at 1987 n. Olden ave ewing twp nj. They have been out of bag for at least a week. Customers should not have to carry purchases out in trazh can liner bag and be forced to buy the red store bags.we deserve better.

  26. Rated 5
    says:

    I save so much time and money at f.d. Plus customer service is great

  27. Rated 4
    says:

    The one on Skinker and MLK are always nice and professional

  28. Rated 3
    says:

    Good customer service but aisles are sometimes in disarray

  29. Rated 3
    says:

    You have good customer service

  30. Rated 5
    says:

    Eubank/Constitution Family Dollar….I am a regular shopper who is always treated well by your helpful and kind Employees. They are always happy to carry heavy or bulky items to my car for me and I never have to wait for help. Am lucky to have this Store in my neighborhood​.

  31. Rated 5
    says:

    Enjoyed shopping in your store.

  32. Rated 5
    says:

    Looking for deals I buy all my texables an I love prices an they always have what I need. I’m favorite store, over Walmart, Kmart, etc.

  33. Rated 4
    says:

    The new Family Dollar on Owen Drive here in Fayetteville NC is very friendly and loaded with interesting products. I always find a good buy.

  34. Rated 1
    says:

    876 need help badly !!!!!

  35. Rated 1
    says:

    Y’all be so worried about the employees stealing that the customers walking in and taking y’all shit shit in y’all face. What do y’all do ?? Nothing just say owell but always questioning or in the worker face don’t nobody want y’all shut what y’all need to do is get some security so y’all want keep getting y’all shit took !!!!!

  36. Rated 1
    says:

    Store11809 employees need a lesson in customer service

  37. Rated 5
    says:

    Great service. Neat n clean store

  38. Rated 1
    says:

    I just got very angry because a greenacres family dollar store didn’t allow my 9 month pregnant wife to use their bathroom. I think that’s very shameful. I will never shop there again.

  39. Rated 5
    says:

    The staff was very friendly and helpful. Got my items I went for and was out rather quick!

  40. Rated 5
    says:

    Good

Survey Discussion