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Dollar Tree Customer Satisfaction Survey

As a company that respects customer needs and their feedback, Dollar Tree set up a website to collect customer suggestions and their shopping experience. For those who complete the survey, they will receive 10 chances to win $1,000 cash daily. Plus, they could instantly win other great prizes valued at $1,500 weekly.

Dollar Tree Customer Satisfaction Survey Guide

  • Visit Dollar Tree customer satisfaction survey  page and read Contest Rules
  • Choose your language from English and Spanish
  • Enter store number, total amount spending, date of visit and time of visit printed on your receipt

 Dollar Tree Customer Satisfaction Survey

  • Rate your overall experience at this Dollar Tree, like the employees, service, store overall
  • Answer some questions about your recent experience like”Dollar Tree is a fun place to shop”, “I find unexpected values at Dollar Tree” and so on

 Dollar Tree Customer Satisfaction Survey

  • Tell Dollar Tree a little about yourself. Don’t worry! This information will be used for classification purposes only. All of your responses are confidential and they never give your information to other companies

 Dollar Tree Customer Satisfaction Survey

  • Fill in your personal information so that you can enter into the sweepstakes

 Dollar Tree Customer Satisfaction Survey

About Dollar Tree
Dollar Tree, is an American chain of discount variety stores that sells every item for $1.00 or less. The company operates one dollar stores under the names of Dollar Tree and Dollar Bills as well as a multiprice-point variety chain under the name Deals. To expand its business, the company needs to infuse new blood into its team. Think about your brand new Dollar Tree careers and give yourself more opportunities to achieve a balance between life and work.

Reference Links

  1. Dollar Tree Customer Satisfaction Survey Link: www.dollartreefeedback.com
  2. Dollar Tree Customer Satisfaction Survey Sweepstakes Official Rules
  3. Dollar Tree Customer Satisfaction Survey Winner List
  4. Dollar Tree Official Site: www.dollartree.com/home

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Rating 2.8160votes

  1. Rated 1
    says:

    Had to wait in line for about 15 minutes and cashier didn’t try to call for back up so unprofessional!!

  2. Rated 5
    says:

    I’ve lost over 100 pounds eating dollar tree frozen fruit and vegetables!! dollar tree has been a great assistance to my health goals, I love the dollar tree!!

  3. Rated 1
    says:

    #store 4395 me and my wife drove 30 miles out of our way to Coalinga,Ca. To get some things for are garden,well when we got to the register the cashier who’s name is Josh working the evening shift approximately at 6:30pm. Was very rude no people skills even when I tried small talk he just acted like I was not there. My wife even noticed it and we decided to post are comments. Because we work with the public daily managing motels. So we know how things can get especially if your busy. Believe me he was not busy because there was like 4 to 5 people in the store. What really bothered me the most is , as I was paying I took my wallet out to give him the cash and pay then I put my wallet back in my front pocket. He looked at my pocket like I stold something and believe me that really offended me. I really think that he needs to be trained better and really get some people skills. Customer service is a must, If it was not for us he would not have a job. Address to store was 201polk St. Coalinga Ca.93210 559-935-3896 Time 2/28/19 at 18:32

  4. Rated 1
    says:

    #store 4395 me and my wife drove 30 miles out of our way to Coalinga,Ca. To get some things for are garden,well when we got to the register the cashier who’s name is Josh working the evening shift approximately at 6:30pm. Was very rude no people skills even when I tried small talk he just acted like I was not there. My wife even noticed it and we decided to post are comments. Because we work with the public daily managing motels. So we know how things can get especially if your busy. Believe me he was not busy because there was like 4 to 5 people in the store. What really bothered me the most is , as I was paying I took my wallet out to give him the cash and pay then I put my wallet hack in my front pocket. He looked at my pocket like I still something and believe me that really offended me. I really think that he needs to be trained better and really get some people skills. Customer service is a must, If it was not for us he would not have a job.

  5. Rated 5
    says:

    Always welcomed with great Customer Service by employee Valerie..excellent customer service skills..always goes above and beyond expectations..always with a smile.. Kingsburg Ca..93631

  6. Rated 1
    says:

    So i went to the dollar tree in lakeland fl on 98 beside citi trends and bealls outlet. I got my stuff and went to the register to complete my transaction. Well i got in line and the cashier was highly upset and hurt and i couldnt help but over hear her talking to another customer about how she got yelled at but i couldnt hear by who. Well when i finally reached the register i asked her what was going on and you could tell the hurt in her eyes. And she said just tired of being treated bad! Well i told her to not worry about what other people think i thought she was doing a GREAT job! Well the line did get long because i purchased a bunch of things! And the “boss” or manager whatever you want to call him comes out of the side office and huffs like hes pissed off at the world and said ill take whos next at register 1. Ok here is MY opinion not sure if hes the one who upset “Heather” but for you to walk out with a pissy additude and just act like you hate your job… THEN LEAVE! I wont be returning there EVER! And as for Heather the cashier she was so sweet and kind hearted… And i wish you the best stay positive!

  7. Rated 1
    says:

    I and my wife visited the Christiansburg market today around three forty PM. They had cantaloupe on sale marked down from $1.95 to 0.50.
    Upon paying for our purchases, I noticed the cantaloupe was charged the full price ($1.95). It seems tome that this an ongoing practice and I This also in the category of false advertising and if it continues, I will be forced to take some type of action! I rate this as zero.

  8. Rated 5
    says:

    I would like to praise your associate Rachel at the Dollar Tree in Tustin. I am from Australia and go in every couple of weeks or so and Rachel always remembers me, is so friendly, helpful and cheery. She has the best customer service, so pleasant, warm and welcoming. i hope you can pass on this feedback to her. She makes my day shine with her amazing personality.

  9. Rated 1
    says:

    The Saskatoon, SK, Canada store on Circle Drive North needs to have their washroom cleaned and repairs. The coat hook from the door is on the floor. The top of the water tap is gone, meaning you cannot wash your hands. The toilet seat has piss on it… nobody cleans it.
    And you cannot find anywhere on the internet where to report this neglect since Dollar Tree no longer offers a survey and removed their feedback form. They have gotten to be crappy just like Dollarama that is doing the same thing. These stores do not care about their customers.

  10. Rated 2
    says:

    I WAS TREATED VERY BADLY BY ONE OF YOUR EMPLOYEES AT THE STORE #5157. I FELT SO EMBARRASSED AND ASSAINATED MY CHARACTER AND IT WAS A SIMPLE STORE MISTAKE THAT HAD NOTHING TO DO WITH ME. I JUST WANTED TO PURCHASE TWO BALLOONS AND HE MADE IT SO IMPOSSIBLE FOR ME TO JUST PURCHASE AND GO. I WILL TAKE ALL THIS SERIOUS AND WILL BE FURTHERING THIS DUE TO IM A CONSENTANT CUSTOMER AND WITH OUT CUSTOMERS COMING IN AND HIS SALARY FOR HIS CHECK IS BY US. NO CUSTOMER AHOULD HAVE TO GO THROUGH WHAT I WENT THRU AT ALL. IT’S VERY CLEAR THAT HE DOES NOT WANT HIS JOB.

  11. Rated 1
    says:

    Went to the centeral ave store. The employees dress so inappropriate and are always on there phones texting.

  12. Rated 1
    says:

    Store 4547 3024 El Camino Real Santa Clara
    Sales Associate Tanisha 529pm 2/3/19
    I purchased items worth $64.99. After ringing up the products i was informed by Tanisha that her job responsibility only involved ringing up merchandise and that i had to bag the items myself. She left me at the counter and went to sit on the bench directly across her work area eating an ice cream. I looked around and noticed that i was the only one bagging my items. She had a really bad attitude

  13. Rated 1
    says:

    Avon Park, FL Dollar Tree sucks.. lines to check out long, out of a lot of stuff often, and store is usually messy. The Dollar Tree stores to the south in Sebring and the one to the north in Lake Whales are MUCH better, cleaner, well stocked, and mostly shorter lines.

  14. Rated 1
    says:

    Poor I got redirect to another survey!
    I have tried to support this story. Try to spend $20 at 1235 S st in Sac . Today was bad . I came in around 3pm . One employee monitoring door . Like empty shelves two employee standing around. Telling most people come back Tues when,next shipment . Cashier light up unattended wait other ask is manager or supervisor here . No after waiting a long time. I dump my bag of purchases. Then I am informed only register #4 is open . Now two employees help move my purchases.I finally have a cashier . I give up two bags ask him to put cold items in,one bag please. He does put cold items in bag then double charges me. I have to direct and bag other items . I stated I will wait a month go to 65th store . So sort out you are problems or regretfully close this store . Three years still a
    Problem . Phone # is (916) 349-6528
    My survey # 1048061712140105 $24.07 amount. Just displeased.

  15. Rated 5
    says:

    I recently shopped in the Dollar Tree in Buffalo MN what a contrast to our local Dollar Tree
    Buffalo shelves all filled staff very helpful Minot ND (Local Store) is the very opposite boxes all down the aisles. shelves always need filling .
    Buffalo was a pleasure to shop in
    Kind regards Sylvia Rau tried to enter my name as requested above but unable to

  16. Rated 5
    says:

    I was driving thru Dade City this afternoon and decided to stop at Dollar tree ….I have to say I’m glad I stopped…I found everything i needed and some I didn’t. It’s a nice store but the carpet could use a good cleaning..maybe that would help with the musky smell..other then that great store..our friendly cashier…I do believe her name was Beth or Barb …either way she was very quick to get her line down while also helping another costumer with a question..as well as putting shopping carts in a line on the wall so costumers could get buy..great shopping experience …I will definitely return..I live in zepherhills by they way..and can never find items. Good job Dade city

  17. Rated 1
    says:

    I purchased two (cookie?) tins during holiday season. There were no signs stating you cannot not return these items. It was brought to my attention it is on the receipt. But they is obviously seen AFTER THE PURCHASE WAS MADE. I do not feel this is a good business practice and wanted to give you my feedback.

  18. Rated 5
    says:

    # 687 amount was 26.13 Time 17: 23.
    I already put my comment in. Thanks

  19. Rated 5
    says:

    I fill out a survey by phone but, when it was time to put my number in for contest something happened. I didn’t get to enter don’t know who to call.

  20. Rated 5
    says:

    Very good

  21. Rated 5
    says:

    The people were very friendly and courteous.

  22. Rated 5
    says:

    I was at store 7700 and the young lady name Kayla was very kind and helpful with helping me find what i needed she even help carry my things out to my car. I will be coming back.

  23. Rated 5
    says:

    The lady that helped me with the balloons was very nice she needs to be recognized because you don’t meet people like that every day.

  24. Rated 4
    says:

    I had stopped shopping here a few months ago came in because I heard it had a new manager and I am so impressed and happy I see selection and friendliness coming back

  25. Rated 5
    says:

    I was at 03469 Empolyee name TALATwasreally helpful

  26. Rated 5
    says:

    On 7th i went to dollar tree in sonerset the person name Talat was at register she was really good she smile greet and help me with find stuff i recommen my family to go to this store

  27. Rated 1
    says:

    I was at store 34823 today on s. Howell ave. in Milw. There were approx. 20 people in line and the cashier kept asking for help and no-one else came to open another register. Very frustrating.

  28. Rated 5
    says:

    Nice store

  29. Rated 2
    says:

    I was in the Waterbury chase ave store today.the prices were great!i believe it was my first time there. As I was checking out I used my debit card it asked do I want cash back so I pressed yes.to save time to go to atm.the cashier her name Lailin said to manager no one reads the sign saying not giving cash back .The way she said it was ruid.the manager told her when they go to use the card tell them.Why can’t they get a small index card and put it on top of the debit card machine where people will see it.they had it where you stand in line half covered with items ..not a place you look for a sign.common sense can go a long way! I felt bad for the cashier she asked the manager for a break I think she said no!!!I left the store feeling like I did something wrong!!!!!

  30. Rated 1
    says:

    The dollar tree is new to our area #6853. I’ve been in twice. The first time was the end of the first week. It was a mess and the shelves hard empty spaces. I chalked it up to them being so busy. I went in again today and it was very messy and crates of boxes lined the iles. There was only one person visible working on the register, which was backed up. I’d really like to see this store make it here. But if it stays as is I will not be back. I took pictures and was going to email them to corporate but I’ve not been able to find an email. If you are interested in them provide me with an email address. Thanks so much. I sure hope it gets fix.

  31. Rated 5
    says:

    11 14 18 16:13 store #122 I spent $22.06. Sales Assoc Donna.
    I have shopped this store for many years. Brian the Mgr. Is so friendly.
    He always has a smile and acknowledges your there.
    He keeps a clean store. Well stocked. And great seasonal items.
    His sales associates are friendly.
    Donna : I need to tell you 8what a wonderful person she is.
    Donna
    Up front she usually greets as many customers as possible. Some she talks to on a more friendly basis.
    Her kindness and professionalism
    Must be reconized!
    She really has a positive attitude
    and you can tell she appreciates her
    Job. Her Christian beliefs are around her and I can scence the warmth that surrounds her.
    Im glad to shop at this
    Redding Ca. $ Tree. I find it to be a
    Friendly family place to shop. Please
    Recognize Donna and Brian the Mgr. For a job well done. Gwyn Witt

  32. Rated 5
    says:

    Thank you I’m a customer at the Dollar Tree customer service to me if amazing the shelves are always stocked stores clean and the employees make me feel at home I go in there and take my grandkids shopping once a week on a shopping spree they also love the Dollar Tree and get everything I need and a lot that I want thank you very much for coming up with the idea of the Dollar Tree you’re amazing

  33. Rated 1
    says:

    Came by the store today everyone was rude and acted if customers were an in-convince. Please get new people in that store or I’m going to continue writing poor reviews until the situation changes. Store #6298 Booneville AR

  34. Rated 1
    says:

    Came by the store today everyone was rude and acted if customers were an in-convince. Please get new people in that store or I’m going to continue writing poor reviews until the situation changes.

  35. Rated 1
    says:

    Rated 1 11/12/2018
    Luke Li says:
    They were so rude and the store was a mess on Veterans Day. I don’t feel the store manger who’s name is Scott was polite or curtious and talk to much about religion trying to pry in my life. My beliefs are non of that Mans business. I felt he was unprofessional and should leave his personal life at home. And his cashiers are are always fowl and rude. I really dislike this establishment. The store number is 6298 located in Booneville Arkansas. Please get this store better management and get rid of your rude employees. Seems like the store has no ethic. Grow up or get out. We’ve been dealing with this since the store opened! It would be nice to have a nice place to go to shop. Why do the customers get the flak from their poor ethics and lack of respect for their customers. I will continue to post these reviews concerning my satisfactory until the customer service changes and you get better employees. Very poor store. And every Sunday we go to Dollar Tree after worship and the manager on Sundays is always rude and the store remains filthy. does anyone do what there suppose to do. I heard a lot of grumbling from everyone. Insubordience on everyone’s part of you ask me.

  36. Rated 1
    says:

    Ashely has turned the store into a trash dump. Back room carts blocking the isles, dirty floor, trash on the floor, shelf items laying everywhere including on the floor. A sign of poor management. 06298 Booneville Arkansas.

  37. Rated 1
    says:

    Ashely has turned the store into a trash dump. Back room carts blocking the isles, dirty floor, trash on the floor, shelf items laying everywhere including on the floor. A sign of poor management and untrained employees. 06298 Booneville Arkansas.

  38. Rated 1
    says:

    They were so rude and the store was a mess on Veterans Day. I don’t feel the store manger who’s name is Scott was polite or curtious and talk to much about religion trying to pry in my life. My beliefs are non of that MSN’s business. I felt he was unprofessional and should leave his personal life at home. And his cashiers are are always fowl and rude. I really dislike this establishment. The store number is 06298 located in Booneville Arkansas. Please get this store better management and get rid of your rude employees. Seems like the store has no ethic. Grow up or get out. We’ve been dealing with this since the store opened! It would be nice to have a nice place to go to shop. Why do the customers get the flak from their poor ethics and lack of respect for their customers. I will continue to post these reviews concerning my satisfactory until the customer service changes and you get better employees. Very poor store. And every Sunday we go to Dollar Tree after worship and the manager on Sundays is always rude and the store remains filthy. does anyone do what there suppose to do. I heard a lot of grumbling from everyone. Insubordience on everyone’s part of you ask me.

  39. Rated 3
    says:

    Why is this necessary?

  40. Rated 1
    says:

    Date visit store: Nov. 9, 2018 19:40 Store #6672 Receipt# 9696 06672 02 002 21635574 $47.09

    I was exchanging 12 items and was informed that the policy is I could only exchange 10 items and I would
    have to purchase something in addition to the exchange. Is this true? The two employees were Taylor and Dainty

Survey Discussion