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Dollar Tree Customer Satisfaction Survey

As a company that respects customer needs and their feedback, Dollar Tree set up a website to collect customer suggestions and their shopping experience. For those who complete the survey, they will receive 10 chances to win $1,000 cash daily. Plus, they could instantly win other great prizes valued at $1,500 weekly.

Dollar Tree Customer Satisfaction Survey Guide

  • Visit Dollar Tree customer satisfaction survey  page and read Contest Rules
  • Choose your language from English and Spanish
  • Enter store number, total amount spending, date of visit and time of visit printed on your receipt

 Dollar Tree Customer Satisfaction Survey

  • Rate your overall experience at this Dollar Tree, like the employees, service, store overall
  • Answer some questions about your recent experience like”Dollar Tree is a fun place to shop”, “I find unexpected values at Dollar Tree” and so on

 Dollar Tree Customer Satisfaction Survey

  • Tell Dollar Tree a little about yourself. Don’t worry! This information will be used for classification purposes only. All of your responses are confidential and they never give your information to other companies

 Dollar Tree Customer Satisfaction Survey

  • Fill in your personal information so that you can enter into the sweepstakes

 Dollar Tree Customer Satisfaction Survey

About Dollar Tree
Dollar Tree, is an American chain of discount variety stores that sells every item for $1.00 or less. The company operates one dollar stores under the names of Dollar Tree and Dollar Bills as well as a multiprice-point variety chain under the name Deals. To expand its business, the company needs to infuse new blood into its team. Think about your brand new Dollar Tree careers and give yourself more opportunities to achieve a balance between life and work.

Reference Links

  1. Dollar Tree Customer Satisfaction Survey Link: www.dollartreefeedback.com
  2. Dollar Tree Customer Satisfaction Survey Sweepstakes Official Rules
  3. Dollar Tree Customer Satisfaction Survey Winner List
  4. Dollar Tree Official Site: www.dollartree.com/home

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Rating 2.8182votes

  1. Rated 5
    says:

    The bonds store by the acme store#1615,I was told by the manager Angela,who is always there, is the only one I go to,I will wait till she is on the register,she is fast and efficient,the store is very well stocked, and they are friendly,

  2. Rated 5
    says:

    I had a very delightful shopping experience in dollar tree, everyone is so nice and know where everything is! Great mangers as well!! Angie is awesome, she always finds what I need, and she will look for it if can’t find it!! Awesome customer service!!!

  3. Rated 2
    says:

    St04883 they have a girl name Marie Garza working she is causing a lot of problems and getting involve a lot of the employees from there. She has been dating Married man and posting them online making it seem as if it was alright. I can’t come to understanding why they allowed her to work with her ex boss she clearly had something with him also she would always be touching him and they would always be close to each other rubbing each other and the company allowed that? What kind of company allows us customers to be seeing that. I called several times to the store wanting to talk to the district manager and all they would tell me was he won’t be here till next month. I went in and talked to a manager in the store in rio grande and she gave me the website to make the complaint. This girl is not only a whore she is also so rude to customers and employees. Always getting her phone out and never helping out the cashiers. I go to the store like 4 times a week I’m a teacher I’m always getting my classroom supplies there. I called and left my number hoping to talk to the new manager and hoping she would make a better change in her employees. I’m really upset due to be there shopping on Wednesday and Marie came up to the cashier and told her”you better answer the store phone because the wife of the guy is looking for me and calling me to the store” the cashier was obviously scared and you could tell she didn’t know what to do. I feel that she is not supposed to put anyone in that position. Her personal problems shouldn’t affect anyone in her workplace. How can the manager approve all this going on? Where’s the management here? She should get rid of the black sheep’s in that store if she wants more progress!!!

  4. Rated 3
    says:

    dollar tree staff are awesome every place i go too.

  5. Rated 5
    says:

    I was at store #07784
    First i would like to say the store is very clean and well stocked. The cashiers are very nice and friendly. The young who was at the register name: (Amber) help me look for items and when she couldn’t find it, she called the manger by the name:(Ebony) who than went above and beyond to help me. Very good customer service. I love Dollar Tree and will be back.

  6. Rated 1
    says:

    Good Morning,
    I was at Store# 1999 yesterday evening 07/07/19 at 19:43PM.
    I went to check out when your employee: Kai was on his phone. He said “what, you want me to check you out?” I was shocked, and it took me a minute to even figure out what actually just happened. I said “Please”. He said, okay since you asked nicely. It took me a little while to process this because he had a straight face. While he was checking me out he said “I am so hungry, I am ready to go home.” I know that I would not put up with this type of behavior with one of my employees.

  7. Rated 1
    says:

    Upon entering your store # 5800 3850 Conlon Way Suite U Elizabeth City,NC ON 6-28-19 I noticed a line of customers that wrapped around to the last aisle in your store.After picking up my needs I went to check out and still found a line but your manager had opened up(what I thought…no light on)another register whereas she was ringing up a customer.I walk up to the managers register and she give me a look that let me know something was off.I asked if she was open?She rudely replies “No not really!She finished ringing up her customer and walks off towards the back leaving cashier Kayla alone to finish off a line of customers.This guys is how you lose people coming back to your store.Kayla on the other hand was delightful even though she seemed to be working the front all alone.I’m rethinking my weekly trips to your store…..I rather have kindness-n-respect when I spend my monies.Your manager should take a few classes on how to interact with customers.Thank you,Crystal Rated 1 only because I cannot give a 0

  8. Rated 1
    says:

    I went into the Dollar Tree on 46 East Roosevelt Boulevard there was one cashier in the store the line was really long the one girl was doing bread there was one girl stocking shows one girl was outside smoking a cigarette somebody was sitting in the office that is not right not at all. I mean the line was down the aisle how do you work with one cashier and he was a very nice young man and his name was Tyree I believe I don’t know what kind of supervisor you have but that’s not right with customers be my sister was in there and we waited and waited I watched everybody walk around and do nothing that’s wrong thank you

  9. Rated 4
    says:

    I like the stores location, that its clean and the people who work there. They are all hard workers. BUT here lately its been extremely hot. So hot in fact some of the candy seems to be melting. I believe this is unsafe for the employees and not good for business.

  10. Rated 3
    says:

    I was in the Dollar Tree in Columbia Heights on 6/21/2019. The store is usually a mess (a lot of clutter on the floor and merchandise jumbled on and off the shelves). However, there was an employee who, I believe, was hired to straighten the shelves. I noticed the improvement immediately! I found the woman doing the work and complimented her on the good job and I how I appreciated being able to find what I needed. I asked her name and, because she had broken English, I thought she said ” Marcy”. I told the manager what a good job the woman was doing and she suggested I contact you. Consider it done.

    I buy at Dollar Tree because of the great prices and always buy my greeting cards there. The Hallmark selection is an improvement from the earlier supplier.

    Thank you.

  11. Rated 1
    says:

    I was in the Dollar Tree store back on March 28,2019 store number 3590 in Baldwin NY 11510 which I am a Baldwin resident for many years was disrespected by an associate Nicole only too find out too weeks later I go into the store & she was still working there I don’t no how is that when I mentioned the lines were very long & what she said to me was too call the number on the receipt which is not the right answer I was looking too hear then she had the nerve too tell me too get the fuck out the store so an associate called the store manager up front who’s name was Dena & I spoke too her about the situation she didn’t even look me in my face & I guess she was ok about the way the associate Nicole used profanity towards me that Baldwin store is the worse & it’s a trashy manager that’s running that store they need someone that cares about the customer not ignorance & I still don’t under why that associate is even still working with the company I will never step foot back into the Baldwin store until they get a human being to run it!

  12. Rated 5
    says:

    I recently visited the Dollar Tree in Burnsville – the one near Chili’s restaurant. This store was always a mess and I hated shopping there. This week I walked in and I immediately noticed how neat, clean and organized the store was. What an improvement. The new manager should receive a lot of praise for the positive changes.

  13. Rated 5
    says:

    Store #4606
    860 S watson Rd Steve 101
    Buckeye AZ 85326

    I love the store I go every other day I most like to go when my favorite cashier is working I dont know how to say her name but is beautiful her name is NALLELY she is friendly nice and fast not like some of the other cashiers that work there I like going when her and the manager Maria are working

  14. Rated 1
    says:

    the manager at the dollar tree at store#7628 5656 s. packard ave Cudahy , wis. was in his office about 2:30 5/21/2019 using the word FUCK over and over to someone in the office and the whole store heard it . He said he didn’t know anyone was in the store really !!! Great Manager you got there !!!!

  15. Rated 1
    says:

    Ordered online and 2 weeks later no status or shipment I spend a lot of money with dollar tree but screw it no more of my business bunch of retards

  16. Rated 2
    says:

    The Dollar Tree store in North Plainfield, NJ is the most unorganized store I have ever seen. There is merchandise all over the place, unopened boxes, and not clean.

  17. Rated 5
    says:

    I was at store #3378 yesterday(4-03-19) and accidentally left my sunglasses, case, and full syringe of insulin. I was so worried someone would pick up the syringe and use it improperly. I called first thing today, and manager Claudette found it and locked it up. I picked it up ASAP and Claudette was so kind and professional!! Thank you Davenport, IA
    $Tree.

  18. Rated 1
    says:

    Store#5761, employee sales associate Stephanie disrespecting me last night by telling me that bags I requested after she packed the my merchandise in the small bags saying I should have told her early because that’s a waste so she was telling me I’m a waste of a customer you need to train your employees better than that cuz she was in a rush to go take a cigarette break and I was holding her back I’ve been shopping at Dollar Tree since I moved to Florida going on 5 years and I’ve been a loyal customer I don’t appreciate being disrespected by one of your employees please talk to her but she’s going to get the wrong person

  19. Rated 4
    says:

    I visit store #4276 almost weekly it used to be a very messy unorganized store but in the past 6 months or so it has drastically changed the shelves are always full it’s very clean and the staff is wonderful. One of there Assistant Managers Sara is always so very helpful and pleasant . I wish all Dollar Tree stores were like this one.

  20. Rated 1
    says:

    Don’t respect customers.,store #4189 Bronx NY, on March 25,2019 I purchased $44.72 of iteams. I was told by a store worker to move to another line, due fact that the line Iwas on was closing.After waiting she started to ring up my iteams , then left, with out saying anything to help out another cashier who was going home. Please hire employees who know what their doing.I told her that I would like to finish up so I can leave.”well my boss told me to help him” No that the mangers job..How do you start to check me out then stop to help a cashier that’s closing? Dollar Tree, at this location Does Not Respect Customers! Plus the manger came and said well it’s only three of us here. What so am spending my money here at this store ,and it fine for me to wait? No customer service, or should I say bad customer service. It does not matter what kind of store it is customers should feel that they are being treated with respect. We are spending our money…..even if things are a dollar. The manger should have handle the other cashiers’ issue. Why start ring me up and than stop! What are mangers for? Horrible customer service

  21. Rated 2
    says:

    Great products at great prices but unfortunately the people that work in my local Dollar Tree store are unfriendly and have attitudes when asking for help.

  22. Rated 1
    says:

    Store #4523
    Oh my gosh where will I start? I’m so heated. I can’t believe they have people’s with attitude and rude manner working at this store. At 6:20pm one of the cashier who working on that shift was so rude and stated they should get rid of all couponer. I’m sorry I love to coupon and save money. And follow all rule and print on coupon and store policy. This cashier was so uneducated and very unfriendly to customer she need to be train or take so classes for her attitude. I think I won’t be returning there anymore. Next shopping store I be going to is Dollar General or Family Dollar.

  23. Rated 1
    says:

    Had to wait in line for about 15 minutes and cashier didn’t try to call for back up so unprofessional!!

  24. Rated 5
    says:

    I’ve lost over 100 pounds eating dollar tree frozen fruit and vegetables!! dollar tree has been a great assistance to my health goals, I love the dollar tree!!

  25. Rated 1
    says:

    #store 4395 me and my wife drove 30 miles out of our way to Coalinga,Ca. To get some things for are garden,well when we got to the register the cashier who’s name is Josh working the evening shift approximately at 6:30pm. Was very rude no people skills even when I tried small talk he just acted like I was not there. My wife even noticed it and we decided to post are comments. Because we work with the public daily managing motels. So we know how things can get especially if your busy. Believe me he was not busy because there was like 4 to 5 people in the store. What really bothered me the most is , as I was paying I took my wallet out to give him the cash and pay then I put my wallet back in my front pocket. He looked at my pocket like I stold something and believe me that really offended me. I really think that he needs to be trained better and really get some people skills. Customer service is a must, If it was not for us he would not have a job. Address to store was 201polk St. Coalinga Ca.93210 559-935-3896 Time 2/28/19 at 18:32

  26. Rated 1
    says:

    #store 4395 me and my wife drove 30 miles out of our way to Coalinga,Ca. To get some things for are garden,well when we got to the register the cashier who’s name is Josh working the evening shift approximately at 6:30pm. Was very rude no people skills even when I tried small talk he just acted like I was not there. My wife even noticed it and we decided to post are comments. Because we work with the public daily managing motels. So we know how things can get especially if your busy. Believe me he was not busy because there was like 4 to 5 people in the store. What really bothered me the most is , as I was paying I took my wallet out to give him the cash and pay then I put my wallet hack in my front pocket. He looked at my pocket like I still something and believe me that really offended me. I really think that he needs to be trained better and really get some people skills. Customer service is a must, If it was not for us he would not have a job.

  27. Rated 5
    says:

    Always welcomed with great Customer Service by employee Valerie..excellent customer service skills..always goes above and beyond expectations..always with a smile.. Kingsburg Ca..93631

  28. Rated 1
    says:

    So i went to the dollar tree in lakeland fl on 98 beside citi trends and bealls outlet. I got my stuff and went to the register to complete my transaction. Well i got in line and the cashier was highly upset and hurt and i couldnt help but over hear her talking to another customer about how she got yelled at but i couldnt hear by who. Well when i finally reached the register i asked her what was going on and you could tell the hurt in her eyes. And she said just tired of being treated bad! Well i told her to not worry about what other people think i thought she was doing a GREAT job! Well the line did get long because i purchased a bunch of things! And the “boss” or manager whatever you want to call him comes out of the side office and huffs like hes pissed off at the world and said ill take whos next at register 1. Ok here is MY opinion not sure if hes the one who upset “Heather” but for you to walk out with a pissy additude and just act like you hate your job… THEN LEAVE! I wont be returning there EVER! And as for Heather the cashier she was so sweet and kind hearted… And i wish you the best stay positive!

  29. Rated 1
    says:

    I and my wife visited the Christiansburg market today around three forty PM. They had cantaloupe on sale marked down from $1.95 to 0.50.
    Upon paying for our purchases, I noticed the cantaloupe was charged the full price ($1.95). It seems tome that this an ongoing practice and I This also in the category of false advertising and if it continues, I will be forced to take some type of action! I rate this as zero.

  30. Rated 5
    says:

    I would like to praise your associate Rachel at the Dollar Tree in Tustin. I am from Australia and go in every couple of weeks or so and Rachel always remembers me, is so friendly, helpful and cheery. She has the best customer service, so pleasant, warm and welcoming. i hope you can pass on this feedback to her. She makes my day shine with her amazing personality.

  31. Rated 1
    says:

    The Saskatoon, SK, Canada store on Circle Drive North needs to have their washroom cleaned and repairs. The coat hook from the door is on the floor. The top of the water tap is gone, meaning you cannot wash your hands. The toilet seat has piss on it… nobody cleans it.
    And you cannot find anywhere on the internet where to report this neglect since Dollar Tree no longer offers a survey and removed their feedback form. They have gotten to be crappy just like Dollarama that is doing the same thing. These stores do not care about their customers.

  32. Rated 2
    says:

    I WAS TREATED VERY BADLY BY ONE OF YOUR EMPLOYEES AT THE STORE #5157. I FELT SO EMBARRASSED AND ASSAINATED MY CHARACTER AND IT WAS A SIMPLE STORE MISTAKE THAT HAD NOTHING TO DO WITH ME. I JUST WANTED TO PURCHASE TWO BALLOONS AND HE MADE IT SO IMPOSSIBLE FOR ME TO JUST PURCHASE AND GO. I WILL TAKE ALL THIS SERIOUS AND WILL BE FURTHERING THIS DUE TO IM A CONSENTANT CUSTOMER AND WITH OUT CUSTOMERS COMING IN AND HIS SALARY FOR HIS CHECK IS BY US. NO CUSTOMER AHOULD HAVE TO GO THROUGH WHAT I WENT THRU AT ALL. IT’S VERY CLEAR THAT HE DOES NOT WANT HIS JOB.

  33. Rated 1
    says:

    Went to the centeral ave store. The employees dress so inappropriate and are always on there phones texting.

  34. Rated 1
    says:

    Store 4547 3024 El Camino Real Santa Clara
    Sales Associate Tanisha 529pm 2/3/19
    I purchased items worth $64.99. After ringing up the products i was informed by Tanisha that her job responsibility only involved ringing up merchandise and that i had to bag the items myself. She left me at the counter and went to sit on the bench directly across her work area eating an ice cream. I looked around and noticed that i was the only one bagging my items. She had a really bad attitude

  35. Rated 1
    says:

    Avon Park, FL Dollar Tree sucks.. lines to check out long, out of a lot of stuff often, and store is usually messy. The Dollar Tree stores to the south in Sebring and the one to the north in Lake Whales are MUCH better, cleaner, well stocked, and mostly shorter lines.

  36. Rated 1
    says:

    Poor I got redirect to another survey!
    I have tried to support this story. Try to spend $20 at 1235 S st in Sac . Today was bad . I came in around 3pm . One employee monitoring door . Like empty shelves two employee standing around. Telling most people come back Tues when,next shipment . Cashier light up unattended wait other ask is manager or supervisor here . No after waiting a long time. I dump my bag of purchases. Then I am informed only register #4 is open . Now two employees help move my purchases.I finally have a cashier . I give up two bags ask him to put cold items in,one bag please. He does put cold items in bag then double charges me. I have to direct and bag other items . I stated I will wait a month go to 65th store . So sort out you are problems or regretfully close this store . Three years still a
    Problem . Phone # is (916) 349-6528
    My survey # 1048061712140105 $24.07 amount. Just displeased.

  37. Rated 5
    says:

    I recently shopped in the Dollar Tree in Buffalo MN what a contrast to our local Dollar Tree
    Buffalo shelves all filled staff very helpful Minot ND (Local Store) is the very opposite boxes all down the aisles. shelves always need filling .
    Buffalo was a pleasure to shop in
    Kind regards Sylvia Rau tried to enter my name as requested above but unable to

  38. Rated 5
    says:

    I was driving thru Dade City this afternoon and decided to stop at Dollar tree ….I have to say I’m glad I stopped…I found everything i needed and some I didn’t. It’s a nice store but the carpet could use a good cleaning..maybe that would help with the musky smell..other then that great store..our friendly cashier…I do believe her name was Beth or Barb …either way she was very quick to get her line down while also helping another costumer with a question..as well as putting shopping carts in a line on the wall so costumers could get buy..great shopping experience …I will definitely return..I live in zepherhills by they way..and can never find items. Good job Dade city

  39. Rated 1
    says:

    I purchased two (cookie?) tins during holiday season. There were no signs stating you cannot not return these items. It was brought to my attention it is on the receipt. But they is obviously seen AFTER THE PURCHASE WAS MADE. I do not feel this is a good business practice and wanted to give you my feedback.

  40. Rated 5
    says:

    # 687 amount was 26.13 Time 17: 23.
    I already put my comment in. Thanks

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