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Dollar Tree Customer Satisfaction Survey

As a company that respects customer needs and their feedback, Dollar Tree set up a website to collect customer suggestions and their shopping experience. For those who complete the survey, they will receive 10 chances to win $1,000 cash daily. Plus, they could instantly win other great prizes valued at $1,500 weekly.

Dollar Tree Customer Satisfaction Survey Guide

  • Visit Dollar Tree customer satisfaction survey  page and read Contest Rules
  • Choose your language from English and Spanish
  • Enter store number, total amount spending, date of visit and time of visit printed on your receipt

 Dollar Tree Customer Satisfaction Survey

  • Rate your overall experience at this Dollar Tree, like the employees, service, store overall
  • Answer some questions about your recent experience like”Dollar Tree is a fun place to shop”, “I find unexpected values at Dollar Tree” and so on

 Dollar Tree Customer Satisfaction Survey

  • Tell Dollar Tree a little about yourself. Don’t worry! This information will be used for classification purposes only. All of your responses are confidential and they never give your information to other companies

 Dollar Tree Customer Satisfaction Survey

  • Fill in your personal information so that you can enter into the sweepstakes

 Dollar Tree Customer Satisfaction Survey

About Dollar Tree
Dollar Tree, is an American chain of discount variety stores that sells every item for $1.00 or less. The company operates one dollar stores under the names of Dollar Tree and Dollar Bills as well as a multiprice-point variety chain under the name Deals. To expand its business, the company needs to infuse new blood into its team. Think about your brand new Dollar Tree careers and give yourself more opportunities to achieve a balance between life and work.

Reference Links

  1. Dollar Tree Customer Satisfaction Survey Link: www.dollartreefeedback.com
  2. Dollar Tree Customer Satisfaction Survey Sweepstakes Official Rules
  3. Dollar Tree Customer Satisfaction Survey Winner List
  4. Dollar Tree Official Site: www.dollartree.com/home

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Rating 2.9147votes

  1. Rated 1
    says:

    Poor I got redirect to another survey!
    I have tried to support this story. Try to spend $20 at 1235 S st in Sac . Today was bad . I came in around 3pm . One employee monitoring door . Like empty shelves two employee standing around. Telling most people come back Tues when,next shipment . Cashier light up unattended wait other ask is manager or supervisor here . No after waiting a long time. I dump my bag of purchases. Then I am informed only register #4 is open . Now two employees help move my purchases.I finally have a cashier . I give up two bags ask him to put cold items in,one bag please. He does put cold items in bag then double charges me. I have to direct and bag other items . I stated I will wait a month go to 65th store . So sort out you are problems or regretfully close this store . Three years still a
    Problem . Phone # is (916) 349-6528
    My survey # 1048061712140105 $24.07 amount. Just displeased.

  2. Rated 5
    says:

    I recently shopped in the Dollar Tree in Buffalo MN what a contrast to our local Dollar Tree
    Buffalo shelves all filled staff very helpful Minot ND (Local Store) is the very opposite boxes all down the aisles. shelves always need filling .
    Buffalo was a pleasure to shop in
    Kind regards Sylvia Rau tried to enter my name as requested above but unable to

  3. Rated 5
    says:

    I was driving thru Dade City this afternoon and decided to stop at Dollar tree ….I have to say I’m glad I stopped…I found everything i needed and some I didn’t. It’s a nice store but the carpet could use a good cleaning..maybe that would help with the musky smell..other then that great store..our friendly cashier…I do believe her name was Beth or Barb …either way she was very quick to get her line down while also helping another costumer with a question..as well as putting shopping carts in a line on the wall so costumers could get buy..great shopping experience …I will definitely return..I live in zepherhills by they way..and can never find items. Good job Dade city

  4. Rated 1
    says:

    I purchased two (cookie?) tins during holiday season. There were no signs stating you cannot not return these items. It was brought to my attention it is on the receipt. But they is obviously seen AFTER THE PURCHASE WAS MADE. I do not feel this is a good business practice and wanted to give you my feedback.

  5. Rated 5
    says:

    # 687 amount was 26.13 Time 17: 23.
    I already put my comment in. Thanks

  6. Rated 5
    says:

    I fill out a survey by phone but, when it was time to put my number in for contest something happened. I didn’t get to enter don’t know who to call.

  7. Rated 5
    says:

    Very good

  8. Rated 5
    says:

    The people were very friendly and courteous.

  9. Rated 5
    says:

    I was at store 7700 and the young lady name Kayla was very kind and helpful with helping me find what i needed she even help carry my things out to my car. I will be coming back.

  10. Rated 5
    says:

    The lady that helped me with the balloons was very nice she needs to be recognized because you don’t meet people like that every day.

  11. Rated 4
    says:

    I had stopped shopping here a few months ago came in because I heard it had a new manager and I am so impressed and happy I see selection and friendliness coming back

  12. Rated 5
    says:

    I was at 03469 Empolyee name TALATwasreally helpful

  13. Rated 5
    says:

    On 7th i went to dollar tree in sonerset the person name Talat was at register she was really good she smile greet and help me with find stuff i recommen my family to go to this store

  14. Rated 1
    says:

    I was at store 34823 today on s. Howell ave. in Milw. There were approx. 20 people in line and the cashier kept asking for help and no-one else came to open another register. Very frustrating.

  15. Rated 5
    says:

    Nice store

  16. Rated 2
    says:

    I was in the Waterbury chase ave store today.the prices were great!i believe it was my first time there. As I was checking out I used my debit card it asked do I want cash back so I pressed yes.to save time to go to atm.the cashier her name Lailin said to manager no one reads the sign saying not giving cash back .The way she said it was ruid.the manager told her when they go to use the card tell them.Why can’t they get a small index card and put it on top of the debit card machine where people will see it.they had it where you stand in line half covered with items ..not a place you look for a sign.common sense can go a long way! I felt bad for the cashier she asked the manager for a break I think she said no!!!I left the store feeling like I did something wrong!!!!!

  17. Rated 1
    says:

    The dollar tree is new to our area #6853. I’ve been in twice. The first time was the end of the first week. It was a mess and the shelves hard empty spaces. I chalked it up to them being so busy. I went in again today and it was very messy and crates of boxes lined the iles. There was only one person visible working on the register, which was backed up. I’d really like to see this store make it here. But if it stays as is I will not be back. I took pictures and was going to email them to corporate but I’ve not been able to find an email. If you are interested in them provide me with an email address. Thanks so much. I sure hope it gets fix.

  18. Rated 5
    says:

    11 14 18 16:13 store #122 I spent $22.06. Sales Assoc Donna.
    I have shopped this store for many years. Brian the Mgr. Is so friendly.
    He always has a smile and acknowledges your there.
    He keeps a clean store. Well stocked. And great seasonal items.
    His sales associates are friendly.
    Donna : I need to tell you 8what a wonderful person she is.
    Donna
    Up front she usually greets as many customers as possible. Some she talks to on a more friendly basis.
    Her kindness and professionalism
    Must be reconized!
    She really has a positive attitude
    and you can tell she appreciates her
    Job. Her Christian beliefs are around her and I can scence the warmth that surrounds her.
    Im glad to shop at this
    Redding Ca. $ Tree. I find it to be a
    Friendly family place to shop. Please
    Recognize Donna and Brian the Mgr. For a job well done. Gwyn Witt

  19. Rated 5
    says:

    Thank you I’m a customer at the Dollar Tree customer service to me if amazing the shelves are always stocked stores clean and the employees make me feel at home I go in there and take my grandkids shopping once a week on a shopping spree they also love the Dollar Tree and get everything I need and a lot that I want thank you very much for coming up with the idea of the Dollar Tree you’re amazing

  20. Rated 1
    says:

    Came by the store today everyone was rude and acted if customers were an in-convince. Please get new people in that store or I’m going to continue writing poor reviews until the situation changes. Store #6298 Booneville AR

  21. Rated 1
    says:

    Came by the store today everyone was rude and acted if customers were an in-convince. Please get new people in that store or I’m going to continue writing poor reviews until the situation changes.

  22. Rated 1
    says:

    Rated 1 11/12/2018
    Luke Li says:
    They were so rude and the store was a mess on Veterans Day. I don’t feel the store manger who’s name is Scott was polite or curtious and talk to much about religion trying to pry in my life. My beliefs are non of that Mans business. I felt he was unprofessional and should leave his personal life at home. And his cashiers are are always fowl and rude. I really dislike this establishment. The store number is 6298 located in Booneville Arkansas. Please get this store better management and get rid of your rude employees. Seems like the store has no ethic. Grow up or get out. We’ve been dealing with this since the store opened! It would be nice to have a nice place to go to shop. Why do the customers get the flak from their poor ethics and lack of respect for their customers. I will continue to post these reviews concerning my satisfactory until the customer service changes and you get better employees. Very poor store. And every Sunday we go to Dollar Tree after worship and the manager on Sundays is always rude and the store remains filthy. does anyone do what there suppose to do. I heard a lot of grumbling from everyone. Insubordience on everyone’s part of you ask me.

  23. Rated 1
    says:

    Ashely has turned the store into a trash dump. Back room carts blocking the isles, dirty floor, trash on the floor, shelf items laying everywhere including on the floor. A sign of poor management. 06298 Booneville Arkansas.

  24. Rated 1
    says:

    Ashely has turned the store into a trash dump. Back room carts blocking the isles, dirty floor, trash on the floor, shelf items laying everywhere including on the floor. A sign of poor management and untrained employees. 06298 Booneville Arkansas.

  25. Rated 1
    says:

    They were so rude and the store was a mess on Veterans Day. I don’t feel the store manger who’s name is Scott was polite or curtious and talk to much about religion trying to pry in my life. My beliefs are non of that MSN’s business. I felt he was unprofessional and should leave his personal life at home. And his cashiers are are always fowl and rude. I really dislike this establishment. The store number is 06298 located in Booneville Arkansas. Please get this store better management and get rid of your rude employees. Seems like the store has no ethic. Grow up or get out. We’ve been dealing with this since the store opened! It would be nice to have a nice place to go to shop. Why do the customers get the flak from their poor ethics and lack of respect for their customers. I will continue to post these reviews concerning my satisfactory until the customer service changes and you get better employees. Very poor store. And every Sunday we go to Dollar Tree after worship and the manager on Sundays is always rude and the store remains filthy. does anyone do what there suppose to do. I heard a lot of grumbling from everyone. Insubordience on everyone’s part of you ask me.

  26. Rated 3
    says:

    Why is this necessary?

  27. Rated 1
    says:

    Date visit store: Nov. 9, 2018 19:40 Store #6672 Receipt# 9696 06672 02 002 21635574 $47.09

    I was exchanging 12 items and was informed that the policy is I could only exchange 10 items and I would
    have to purchase something in addition to the exchange. Is this true? The two employees were Taylor and Dainty

  28. Rated 1
    says:

    Store #4798
    Wyckoff Avenue brooklyn
    Last week 10/27/18 i went to the store one of my favorite stores. There were boxes in every ailse unopened and the shelves bare. I thought that a shipment came in and the staff was unable to unpack
    The following weekend i went 11/3/18 same boxes in the ailse and the shelves bare. It has been a week and no one has open boxes except customers to look for things to purchase. Why is this store in a prime location understaffed
    The store is a total mess, when you ask for a manager no one comes, please get someone to straighten out that store starting with the staff and management
    You are losing lots of rvenue because nothing is on yhe shelves
    I can send you pictures if needed
    It is a total disgrace

  29. Rated 5
    says:

    Very helpful and courteous.. Janise at DollarTree at store # 3599

  30. Rated 5
    says:

    Gustavo from the Downers Grove, Illinois Dollar Tree Store deserves a five star rating. Gustavo was very helpful,courteous, and organized.

  31. Rated 5
    says:

    I want to get a recognition to Jordan. This little young man helped me on everything I needed with a really good costumer service, very profesional and nice personality. Keep it up.

  32. Rated 1
    says:

    I purchased a glass jar with basil pesto in it got home a the whole jar was cracked and the presto all on my things I went all rhe way back to that store and the manager said ih no we don’t take back no food items and went on talking to the lady .well That’s not what this receipt said we will gladly return any item with your receipt we don’t issue Refunds one un satified customer yes it’s a dollar but my dollar the cashier put glass on glass and it broke

  33. Rated 2
    says:

    Voy muy frecuente a comprar, esta ves me atendieron muy bien, pero la ves pasada la atención fue muy mala, necesitaba usar el baño y la persona q fue abrir la puerta del baño fue muy ruda creo que era la encargada, los baños estaban súper sucio ni tan siquiera pude usarlo, era demasiado. Y siempre están así de sucios, otra cosa supuestamente cierran a las 9:00 y a las 8:30 están cerrando las puertas, las s cajeros son muy amables, pero la encargada demaciada mal para tratar los clientes. Solo quería dar mi opinión la tienda es la numero # 227 1630 en pleasant hill road

  34. Rated 1
    says:

    I go to the Dollar Tree (store #1487) in Galax Va several times a month and I finally decided to make a comment on this store. Every time (and I mean EVERY TIME) I go in this store boxes and containers of stock are lined up in every aisle to the point of not being able to see what you want on the shelves or having to wait for someone to move so you can get by them. I think when the managers changed about a year ago was the downfall here. I think the manager now is a man named Mike and he is very vocal to customers and employees. I think it’s out of place to be chastised in front of customers, that should be handled inside the office. I’m sure employees make mistakes but being called down about it publicly is very rude. Managers should know better than that, and whether talking with a customer or an employee doesn’t need to be heard all over the store. Next time I go there, I will take my phone and use the camera feature to take some pictures of this untidy, cluttered, and unorganized mess.

  35. Rated 1
    says:

    store# 352, survey code 9105050763230208. While shopping in this store 4 employees, 2 men 2 women, (all I noticed at time), opening boxes having a roaring ball. Woman leaving store and one of the men said something to or about her, I think she knew him, but none of the others would tell her what he said, just laughing, so she used the middle finger at him. Few minutes later he started telling the rest of them something he thought was funny, I guess, and the filthy language he used. GD word SOB word the 3 others laughing, sounding more like a bar room than a business. My mouth dropped and he saw me. As I came around the next isle he apologized to me said he was sorry, I accepted and thanked him, but also told him language that filthy was not called for anywhere . By the time I turned the corner to the isle they were working on everyone of them were trying to hold their laughter, but I saw them. I knew the apology was not sincere and all of them thought it a big joke and that I was a joke also. I asked them to check me out, I would have left it all but needed it for 2 year old birthday party, the one that checked me out said nothing, “have a good day” or anything, which let me know she was going along with the filth. Never have I had an experience like this. All 4 of them need to be fired immediately. Love the store and this is the first time anything this horrible has happened.

  36. Rated 3
    says:

    I went into the store #5761 today and everything seemed crammed together at the front of the store. Had problems trying to get in. They had carts in the way, had to move them out way to shop. The cashier was really nice. The store could be better organized.

  37. Rated 5
    says:

    Love shopping at this location in Avenel & always pleasant to see Regina there as she always helps and is very customer oriented

  38. Rated 5
    says:

    I really love shopping at dollar tree

  39. Rated 1
    says:

    Sales associate
    Yanira
    Was very disrespectful to me and she called me a BITCH as I was walking out of the store09/03/2018
    @ store2929

  40. Rated 2
    says:

    Store #21 University Pkwy. Sales Associate named “Sabrina” is the most unhappy sales person I have ever seen. She doesn’t say Good morning or Good Afternoon. Doesn’t even look at you. Makes you feel you don’t want to shop in that store. Get someone that can SMILE AND SAY HELLO OR DO SOMETHING. WHO HIRED HER? If she doesn’t like her job she should quit. Please someone in authority talk to this poor woman. She looks like she hates everyone. Good lord!

Survey Discussion