Home » Restaurant Survey » Denny’s Listens Guest Satisfaction Survey

Denny’s Listens Guest Satisfaction Survey

Enjoy 24/7 Breakfast, Lunch & Dinner at Denny’s Restaurants? Take Denny’s listens customer satisfaction survey and tell them your favorite food and services. Denny’s values your feedback and appreciate your participation. Upon completion, you will get a validation code to redeem for your next visit.

Denny’s Listens Guest Satisfaction Survey Guide

  • Visit Denny’s listens guest satisfaction survey page and choose your language
  • Enter the survey code on your receipt

 Denny's Listens Guest Satisfaction Survey

  • Rate your satisfaction with the overall experience, like the speed of coffee refiils, the temperature of your food by answering some easy questions

 Denny's Listens Guest Satisfaction Survey

  • Upon completion of the survey you will get a validation code that can be used to redeem the offer printed on your receipt

 Denny's Listens Guest Satisfaction Survey

About Denny’s
Denny’s is a full-service pancake house/coffee shop/fast casual family restaurant chain. Denny’s is known for always being open, serving breakfast, lunch, dinner, and dessert around the clock. Unlike many other restaurant chains, Denny’s does not close on holidays or nights, except when required by law.

Reference Links

  1. Denny’s Listens Guest Satisfaction Survey Link: www.dennyslistens.com
  2. Denny’s Official Site: www.dennys.com

Leave a Reply

Your email address will not be published. Required fields are marked *

YOUR RATING
Rating is required

Rating 3.4141votes

  1. Rated 5
    says:

    The service at Latrobe Pennsylvania (store 9571) is a restaurant is very good my servers name was Ava and we got her last time two very sweet girl great service went above and beyond. Definitely a raise! Promotion maybe?

  2. Rated 5
    says:

    My husband & I visited your Dallas, Tx #8607 location on Fri 7/26 @ 8:42am. Had the 55+ Scr Egg/Chz Breakfast..Awesome Meal. Awesome Job Kitchen Staff! Waitress Ms Belinda B..The GREATEST!! THANK-YOU BELINDA!! What A Value! Way To Go Denny’s. Will DEFINITELY BE BACK WHEN WE COME BACK THRU THE AREA!! KUDO’S! KEEP UP THE GREAT JOB!!!

  3. Rated 5
    says:

    Came to Dennys on my way to NY, service was great and the food came out so fast I was actually impressed it was all right and got to. My server was wonderful and right on top of things for me. this is Dennys in clearbrook Virginia at flying j store

  4. Rated 5
    says:

    We always enjoy having breakfast at Denny’s after Church.

  5. Rated 1
    says:

    Worst experience ever at the Genesee st. Buffalo N.Y. Dennys. Took 20 mins just to get regular drinks. Took 20 more minutes for my family member to get the sauce he ordered, just a cup of sauce. Server never came back to our table. Watched our food sit in the window for at least 45 mins and it was all ice cold when it got to the table, all 6 of us had cold food. My husband’s sandwich was not correct. Neither the manager or the server apologized for the inconvenience or the situation. Would not recommend eating there ever again.

  6. Rated 1
    says:

    4/13/19
    First off,
    I would like to mention that I enjoy your restaurant. Today I had a server her name was Charee this was in the Wenatchee Wa. 98801 store #6206
    “Personally”
    I don’t know if she is a racial type of person. But we got there before the other party got there they were a bunch of elderly women caucasian. Charee when over to their table and tended to them first. I didn’t pay no mind. I just wanted to be served. When she finished with them she came over to our table and asked what Would it be. My daughter wanted chocolate chip pancakes i wanted to substitute some items. I had mentioned;
    I would pay the extra cost. She mentioned back that she wasn’t able to do this. I said yes you can I have done this before. She started to get aggressive.
    I was there with my family and I did not like her attitude .I had mentioned to her she did not need to get angry.
    I am a customer and would like to be served like everybody else. She then left angry. I had talked to the manager mentioned what had happened he was kind and said he would take care of that situation. We then got a different server and her name was Daniela. She was very awesome. I left a heavy tip for her. I have been coming to this restaurant for a long time. I am a repeat customer. I am palled that I would have to deal with such negativity. And that my children had to see this womans aggressiveness she needs to quit or find another job that does not deal with the public. Sincerely Tomas Urbina.

  7. Rated 1
    says:

    No where on your survey does it ask if your silverware, or coffee cup was clean. The answer would be no. Did the sever ask if all was okay? No, didn’t get wheat toast, not sure what it was. But no one cared. And I am pretty sure the waiter could feel the crap on the handle of my cup but brought it to me. I had to show him. Wow, just wow is all I can say. First and last trip. There has to be other places in Augusta to eat my next trip but Dennys will not be it. With flu as bad as it is vetting clean stuff to drink and eat from should not be to much to ask for but I guess there are many different types of clean depends on the person.some are higher then others I guess. Sorry but I like clean stuff to eat with or drink from kind of makes you nervous about the shape the plate was in before they put the food on it. Was not impressed with your idea of clean.when checking out cashier never even asked about our sevice, but she did come up to check us out with food in her mouth at least she wasn’t rude and speak with food in her mouth.

  8. Rated 1
    says:

    The worst food I ever eat Denny Saskatoon

  9. Rated 5
    says:

    Love the breakfast meal special in Denny’s

  10. Rated 1
    says:

    Horrible experience in Lebanon NH. No follow up from waitress on how our meal was. I ordered a half order of nachos (I’ve had them before and liked them) and they were so bad I ate maybe 3 chips. She never asked me why I was leaving a full plate of food. She never stopped to refill waters or coffee. We didn’t even see her from when she brought the food till she dropped the check. When paying the cashier never really looked at us. Absolutely no eye contact. He did ask how our meal was (robotic like question) and we said “just ok” and he never questioned us as to why. Just a very bad experience. Do not plan on going back.

  11. Rated 5
    says:

    Experienced a professional time with manager Endiea

  12. Rated 5
    says:

    I was traveling through Phoenix,Az. on my way to Texas. We stopped at Dennys #8574 The service was great.We were greeted with a bright smile and sat immediately by Monique who was also our server. The food was hot,drinks refilled in a timely manner without even asking her. She even suggested we have the lava cake for dessert. Best service I have ever had hands down.

  13. Rated 5
    says:

    Its the best breakfast to have in the morning. The staff are very welcomes to the customers are great. Great team work

  14. Rated 5
    says:

    I just ate at your Denny’s location in Vernon on 32nd Street. I was seated and served by Erin W. I asked for a cheesecake with no sauce but whipped cream instead. She served up the best version of what I ordered that I have seen. She also offered to refill my hot chocolate without me asking. She was pleasant and asked at each stage of my meal if everything was to my satisfaction. I eat at Denny’s often because of my travelling, your restaurant’s 24 hour service, history with the Gaglardi family and great investment that the stock is. Erin is maybe the best employee I have run across as an ambassador of your organization. Keep up the good work.

  15. Rated 5
    says:

    Awesome Service , Meal was top notch…loved every bite
    server was Lisa D. in Newfoundland
    Best Hospitality Ever

  16. Rated 4
    says:

    I visited your location at IH-35 in Schertz, TX where GM Clorissa was running show to encourage and support staff responding to a very busy weekend. Although this occurred on 10/27/18; she assisted server Dorothy and others to make sure orders were done properly; timely; and all of this with a smile.

    The communication with staff was refreshing and friendly that it got my attention, and I shared my observation with her. Also, I mentioned same to Clorissa’s Regional Manager Sonny: Keep great work going!

  17. Rated 1
    says:

    I went there today and they took our drinks order really fast , so we decide to order some wings and a order of wraps, 45min later no food on our table but the table that got seat ten minutes after us got there appetizer and food and we are talking about the same waiter so I finally decide to go to the front and ask to pay for the coffee and drink that we got at the beginning, so the manager as the waiter about the order and he reply’s I put it in, that’s all he say so I told the manager I just want it to pay for the coke and coffee and leave, she got mad about it and didn’t even say sorry or apologize at all. I won’t go back to this location anymore ..

  18. Rated 1
    says:

    ordered on line said 20 min went up there was told another 25 to 35 min finely got order not what i paid for and ice cold 1 star cause it wont let me leave it blank

  19. Rated 3
    says:

    Food was good but took over an hour after we ordered for Out breakfast The server was not available took me over 30 mins to get a drink was not happy at the end we asked for the bill and the server didn’t come back for 15 mins we had to go to the front and get it reprinted

  20. Rated 1
    says:

    How can I start… we order milkshakes and water forty minutes later still no water and just got to put in orders of simple breakfast order 15 minutes later sorry batter is no good do you want something else still waiting on water “ excuse me !!! “ act as if I don’t see you and walk away.. finally get someone to get us water hour later still no food if there was something else around here I would have left long time ago never been to a place that is so unorganized and full of excuses…. half empty restaurant and you cannot even get eggs and French toast out in a timely manner…. thank god im not the boss because I would have closed the placed down and fired everyone..

  21. Rated 3
    says:

    Food was decent but the portions were very small, less than 1/2 of what we used to get for this meal! Very few vegetables in the food other than onions. Service was average at best. Not likely to go back there for a meal unless there is a reason for us to believe that our experience next time would be much better.

  22. Rated 5
    says:

    Visiting from out of state, this store # 1297 San Antonio TX. I gave a score of 5. Dianna our server made us feel welcome, and the food came to us in a timely matter and hot. Dianna you’re doing an exceptional great job. No matter what keep that positive attitude.

  23. Rated 1
    says:

    30 minutes to get an appetizer then to get a sorry excuse from a so called manager at the reseca Georgia dennys at the flying j truckstop very unprofessional and disrespectful to the customers

  24. Rated 1
    says:

    STAY AWAY from Denny’s #7700!!! With the exception of 1 waitress, these people have NO idea how to serve folks! First, the tables hadn’t been bussed and were dirty/filthy. Next, we waited for over 20 minutes to have our order taken. Third, the order wasn’t right and the iced tea tasted like it was a week old. When we complained, the waitress copped an attitude and refused to come back to our table, so we spoke to the manager and another waitress (she volunteered to take-over our table). If not for her, we probably would STILL have been waiting for our food!

  25. Rated 5
    says:

    My husband and I went for breakfast at the Willowbrook Denny’s this morning! As usual Our waitress Kim was amazing! She always provides us with such great service! Always checking to make sure everything is perfect! My husband ordered the veggie skillet as he always does! It was delicious! Excellent breakfast!

  26. Rated 5
    says:

    My server heather was awesome. She was upbeat kind and always smiling. I couldn’t ask anymore. I will definitely be coming back.

  27. Rated 1
    says:

    8739 Use to be verygood but now salads are dry rusty ends,vegetables are soggy,Meat did not taste good or the sauce.Hope they are not using hala meat or milk.We were in one in calgary and he told us people from okotoks were coming there because this store had gone down.Did not believe but after yesterday will not go to that store again

  28. Rated 1
    says:

    This Denny’s my husband and went to was dirty and there were flys flying around us and on the blinds and it took a long time to be seated and there were 2 people ahead of us and empty tables and the girl that asked how many of us there were had stains all over her shirt and didnt hav her hair up in a bun and it was very long empty tables and there were water stains on the ceiling at the front entrance and the glass goor at the entrance was dirty and the door to the kitchen could be seen from where we sat and it was very dirty and gross and we never got a ticket so we went up front to pay and they found the ticket .

  29. Rated 5
    says:

    We love to bring the family for the Breakfast fast service and waiting lines.

  30. Rated 5
    says:

    We love Denny Breakfast

  31. Rated 1
    says:

    i too have a problem with the waiting and the waitress are just sitting and chatting away

  32. Rated 1
    says:

    I habe bsen a big fan of Danny’s since i was a kid. I completely understand there are busy days. But my boyfriend and i waiting more than 20mins before anyone took our order we not including the 5min wait just waiting to be seated. It was completley empty. As other customers loaded in they were seated and served right when they entered

  33. Rated 2
    says:

    On July 15th at The Denny’s Restaurant #6840 My Wife an I were seated at 2:10 pm an had our drinks.
    We sat there for over 20 mins an No waitress would acknowledge the fact that we needed service. They would greet other Customers an walk right by our table an ignore the fact that we were waiting for service.
    At 2:30 I approached the Girl at the Register an Voiced my concern. order taken at 2:33 pm we had our meal at our meal served at 2:46 Pm
    That’s 20 mins wait time.
    As such when a waitress walks by an does not acknowledge the fact that you need service is Very Bad Buisness.
    order #443123 Server was KOURTINE V

  34. Rated 5
    says:

    Tammy was very good and caring! At our local bella
    Cruise The Villages Fl Restaurant!

  35. Rated 4
    says:

    As I have difficulty walking, the person seating us went and wiped off a table so I would not have to walk so far. We had a delicious lunch and excellent service. irma rated

  36. Rated 5
    says:

    Great food

  37. Rated 1
    says:

    I went into dennys in Klamath falls Oregon, the server was very rude to me. When the food finally got to me the hash browns were burnt on the outside and raw on the inside my eggs were fried and over cooked and my sausage tasted like dirt. I will never go back to dennys in klamath falls! Disqusting and disappointing!!

  38. Rated 1
    says:

    I put in an online order at the Denny’s in New Whiteland In, about one week ago. The order was not complete I had to get soup I didnt order because they said they didn’t have the soup we ordered on that day anymore, then the didn’t have another Item I had to get replaced with another item on top of that I had to wait an extra 20 minutes we really enjoy eating at this Denny’s but there online ordering and service has been horrible if ur gonna do online service do it right, we are just as important as the people u serve in ur store to top it off they then charged me for the items I had to replace and didn’t really want terrible customer experience, again I hope they get corrected because we like going there.

  39. Rated 1
    says:

    Dirty cutlery, food was like warm server didnt care, no offer to change or heat the food. to much rattling of coins in their pockets.. there priority is tips not service absolutely disgusting.

  40. Rated 1
    says:

    at around 9:53pm me,my sister and brother in law taking a dinner at freemount las vegas.i found a kind of small plastic in my food..im very very dissapointed and the manager he did not talk to me personally.how can i send a picture?

Survey Discussion