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Denny’s Listens Guest Satisfaction Survey

Enjoy 24/7 Breakfast, Lunch & Dinner at Denny’s Restaurants? Take Denny’s listens customer satisfaction survey and tell them your favorite food and services. Denny’s values your feedback and appreciate your participation. Upon completion, you will get a validation code to redeem for your next visit.

Denny’s Listens Guest Satisfaction Survey Guide

  • Visit Denny’s listens guest satisfaction survey page and choose your language
  • Enter the survey code on your receipt

 Denny's Listens Guest Satisfaction Survey

  • Rate your satisfaction with the overall experience, like the speed of coffee refiils, the temperature of your food by answering some easy questions

 Denny's Listens Guest Satisfaction Survey

  • Upon completion of the survey you will get a validation code that can be used to redeem the offer printed on your receipt

 Denny's Listens Guest Satisfaction Survey

About Denny’s
Denny’s is a full-service pancake house/coffee shop/fast casual family restaurant chain. Denny’s is known for always being open, serving breakfast, lunch, dinner, and dessert around the clock. Unlike many other restaurant chains, Denny’s does not close on holidays or nights, except when required by law.

Reference Links

  1. Denny’s Listens Guest Satisfaction Survey Link: www.dennyslistens.com
  2. Denny’s Official Site: www.dennys.com

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Rating 3.5105votes

  1. Rated 1
    says:

    I went into dennys in Klamath falls Oregon, the server was very rude to me. When the food finally got to me the hash browns were burnt on the outside and raw on the inside my eggs were fried and over cooked and my sausage tasted like dirt. I will never go back to dennys in klamath falls! Disqusting and disappointing!!

  2. Rated 1
    says:

    I put in an online order at the Denny’s in New Whiteland In, about one week ago. The order was not complete I had to get soup I didnt order because they said they didn’t have the soup we ordered on that day anymore, then the didn’t have another Item I had to get replaced with another item on top of that I had to wait an extra 20 minutes we really enjoy eating at this Denny’s but there online ordering and service has been horrible if ur gonna do online service do it right, we are just as important as the people u serve in ur store to top it off they then charged me for the items I had to replace and didn’t really want terrible customer experience, again I hope they get corrected because we like going there.

  3. Rated 1
    says:

    Dirty cutlery, food was like warm server didnt care, no offer to change or heat the food. to much rattling of coins in their pockets.. there priority is tips not service absolutely disgusting.

  4. Rated 1
    says:

    at around 9:53pm me,my sister and brother in law taking a dinner at freemount las vegas.i found a kind of small plastic in my food..im very very dissapointed and the manager he did not talk to me personally.how can i send a picture?

  5. Rated 1
    says:

    I have no survey code but I want to express my total dissatisfaction at Denny’s in O’Fallon, Illinois store 7522 this evening. My husband totally stressed that he wanted a Cali club and said to the waitress to make sure as we have gotten the regular club and guess what , they brought a regular club , and when we brought it to the waitress attention she blamed the cook , but it’s her job as well to check the order before delivering it to the table . Also I ordered spaghetti, it had no sauce , was cold , so I went and got the manager, she brought me out cold sauce and stale bread , not garlic toast. They didn’t even offer to comp our meal , 22.07 totally wasted money,

  6. Rated 1
    says:

    First time using the order online app does not work advise to call the Resturant to order and when I called the march lane and Waterloo location was put on hold for a long time and hung up on ended up ordering elsewhere

  7. Rated 3
    says:

    Our server, Ismail K, was outstanding: polite, efficient, humorous, and professional. The food was quick to arrive and was exactly what we were looking for.

    Unfortunately, our exceptional experience with our server and food was soured a bit upon paying at the front. The “hostesses” did not greet us, choosing instead to ignore us while discussing their next cigarette break. They eventually deigned to acknowledge our presence by saying, “Really, we’re not supposed to talk about our cigarette break in front of customers.” They then continued to discuss their cigarette break!

    What really sucked, however, was the same “hostesses” wishing us a “blessed day” as we left. We don’t feel we should be subjected to religious anything while enjoying a secular meal in a non-religious setting. We find that highly offensive, especially after their prior rudeness.

    Again, Ismail our server was spectacular and should be commended. The “ladies” working the front of the house could stand to learn from his professionalism and welcoming demeanor.

  8. Rated 3
    says:

    My husband & I live in Terrell, Texas & are retired we eat your Denny’s every two weeks on the weekend & sometimes lunch during the week for 18 years at this location.
    We travel on vacation from Vegas, Wyoming, to Georgia & the Carolina’s & eat many meals.
    Today during breakfast a small roach crawled out from my napkin over my phone & continue to go towards my plate I squished it with the syrup bottle.
    I could no longer eat & we only ate half our meal. We our waitress came we whisper & told & showed her. The waitress said oh no & removed it & said I’m going to show my boss. Our meal was $22.50 & we left a $4.00 tip. The boss I’m assuming not a manger just looked away from her & said something but never even made a commit to us. This was a very disappointing breakfast & quite serious made us feel a little sick. I would have thought a manager would have more concern about your Resturant & guest.
    We will now drive to Rockwall maybe once a month or two over an hour way.
    As a manager for Safeway for another chain & a retired Vault teller with TI I think you should know of this situation. Thank you for your time. Donna Streetman
    donnastreetman@sbcglobal.net

  9. Rated 1
    says:

    Stay far away from the Denny’s at 1746 W Shaw Ave Fresno Ca. The Manager Christina is rude, disrespectful and put a customer in the hospital this past week, yet the owner will not do anything to stop her. Not only have people found hair in their food she won’t even take it back to remake it and tell customers it’s fine….eat it. Last night to top it off she was going around to customer and employees telling them, “this is my store if you don’t like the way I tell you to do things….then leave MY store”. Please someone help stop this lady… corporate please step in.

  10. Rated 1
    says:

    This morning I went to Denny’s at 2526 San Pablo, SanPablo, Ca. 94806 for my free Birthday breakfast. The waitress was great, food very good. Upon paying validating my ID for date of birth the cashier was really looking at my ID. I ask her what’s wrong? She says “Are you sure this is you” I say “Yes it’s me do you like it” No response…I ask her what no response? Still no response from her. Paid for my coffee and gave tip to the waitress. Upon leaving I said to the Cashier “I feel insulted” Still no response from her.
    I thought that was really rude and uncalled for!! I told the cashier I just got my hair and you can’t tell it’s me I have the same glasses as the picture…Still no response…No apologies, no nothing.
    Very disappointed especially when I go there all the time…Which today I believe will be my last!

  11. Rated 1
    says:

    Me my husband and our two children came into your Denny’s in Cullman,Alabama this morning. We were sat at a table by a older lady.
    We sat there for about 10 min. Before asking this waiter to help us. He was great Daniel was his name. After we got our food and was eating I overheard a female waitress cursing at Daniel. For taking her table. This waitress was very loud and using foul language. I hope Daniel dose not get into any trouble for taking care of us. We asked him to help us and had a very pleasant experience besides having to hear the foul language coming from a person who is supposed to be a representative of Denny’s.
    Please feel free to contact me

  12. Rated 5
    says:

    Yesterday, I ate breakfast at the Denny’s restaurant on Main Street in Barstow, California. Everything was excellent! Based on previous visits, I requested to be seated at one of Ms. Monyca’s tables. The food (T-bone Steak breakfast) was cooked just right and the service was (of course) outstanding. Ms. Monyca is a “five-star server.” Although I get to Barstow only infrequently, it’s always a pleasure to visit the Denny’s on Main Street and say hello to her again.

  13. Rated 2
    says:

    service good, food , not so much, I had the lumberjack breakfast meat and potatoes barely warm , rye toast not toasted, warm bread. wife had American slam, same deal. Very disappointing foe a $32 breakfast. Chicopee,Ma location 10am weds 1-10-18 Rating 2 out of 5

  14. Rated 4
    says:

    Ashley Fuller greeted me when I walked in the door immediately asked if I would like a dream I want to get in the soft drink when I want it water is great to have someone actually asked you because you never really know until they do I wound up getting the cranberry orange pancakes with the jalapeño bacon I will return again

  15. Rated 5
    says:

    Angela recommended the ultimate omelette and it was full of flavor and she was always on time when it came to my coffee refill

  16. Rated 5
    says:

    Had A great experience Sandra was very attentive my build your own was very delicious eggs cooked to perfection

  17. Rated 1
    says:

    Had breakfast last week at the dennys located at Gilbert and Germainn in Chandler AZ. I was appalled at the lack of quality, poor service and the exorbantant price for food that wasnt worth 2.00 much less than the shocking 22.49 that was charged. The coffee was just warm, the 3 eggs I ordered must have been robins eggs as they were the smallest I have ever seen. Barely more than 3 fork full. I had to repeatedly ask the waitress for hot coffee. The bacon while asked to be extra crispy was rubbery and uncooked, had to send it back. You at corporate headquarters really need to get the hell off your asses and visit these dives and readjust your pricing. Will not go back, and this is not my first experience with lousey food at these places.
    Harry Booth

  18. Rated 5
    says:

    Love the new place!! Real friendly staff and good food!#9278

  19. Rated 5
    says:

    Love the new place!! Real friendly staff and good food

  20. Rated 4
    says:

    Good service and food

  21. Rated 1
    says:

    Dennys #8548 at 3716 Parkway pigeon forge tn. 37863.Not satisfied with the service. Had to wait 40 minutes. Food was stale. Had to ask for spoon and forks and napkins. Ready to leave, went to restroom and they looked like they haven’t been cleaned in a week. Would not recommend because of these problems.

  22. Rated 4
    says:

    Good food and Good service.

  23. Rated 4
    says:

    Hood food and hood service.

  24. Rated 1
    says:

    This Denny’s was the worst dining experience I’ve ever had. The waitress had no idea what our order came with which wasn’t a big deal because we helped her through it. Then we waited almost an hour before our food came out. When the food did finally come out, she had all the wrong sides and it literally looked like it was microwaved. The mashed potatoes came out with what looked like three pounds of cheese microwaved and half melted. There was hair in my talapia. We asked for the right sides and the waitress didn’t even acknowledge it, just turned and left. We just politely put the wrong sides on the next table over. Then to top it all off, the cashier argued when we asked for a receipt. Not to mention the immense amount of grey water bubbling up from the drain outside. Most likely due to poor management.

  25. Rated 1
    says:

    Service not impressive. Little to no refills. Took quite a while to have someone take our order. Didn’t get our toast until the meal was almost done. Two waitresses said the toast had been sitting on the counter. They actually brought it out which was very cold and hard.

  26. Rated 5
    says:

    Great experience

  27. Rated 5
    says:

    La atencion en Servicio Itayectsy Q es muy atenta y amable

  28. Rated 5
    says:

    Good attention and service, exceptional

  29. Rated 5
    says:

    Really good food good service

  30. Rated 5
    says:

    It was awsome

  31. Rated 5
    says:

    We enjoyed our breakfast. My eggs we done perfectly to my liking. Our server Jamison was attentive without being intrusive.

  32. Rated 5
    says:

    Tank you for all you do my food was delicious and the waiter was awesome.

  33. Rated 4
    says:

    Thank you for all you do.

  34. Rated 5
    says:

    Extremely busy but excellent waiter Jaime and gracious manager checked on us too One of the best Denny’s we have visited. Food was sooo good

  35. Rated 5
    says:

    The beginning was rough but Crystal made everything work like a well oiled machine. She absolutely saved the morning and was a spectacular server and cook. She went aboce and beyond, and just blew my families mind. We own a resturant of our own so we recognize a outstanding employee when we see one and she definitely fits the description!

  36. Rated 5
    says:

    Faith T has been my server the last few times I’ve been to Denny’s and she has done an above and amazing job at making sure I am taken care of. Very polite and attentive she makes the dining experience enjoyable from start to finish, I appreciate her quality customer service and will recommend her to anyone who dined in to this establishment.

  37. Rated 5
    says:

    Great service!

  38. Rated 5
    says:

    Great service! We’ve eat here at least once a week.

  39. Rated 5
    says:

    Me and my family have come in twice and had Jennifer T as our server and bartender. She does such a great job. She’s always seems happy to see all her customers and you can tell alot of people come in just to see her. Great food and great drinks.

  40. Rated 1
    says:

    Server Elvia brought half the order and we had to wait over an hour for the rest of order. When food was brought it was cold.

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