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Chuck E. Cheese’s Customer Feedback Survey

How do you like your most recent Chuck E. Cheese’s visit? Did you get the right food and customer service there? In an effort to improve your experience, Chuck E. Cheese’s invites you to provide feedback on your recent visit. Your candid feedback is of great importance and valued. After completing this survey, look in your inbox for an opportunity to join the Chuck E-Club.

Attention: If you are using mobile devices, especially mobile phones, you may consider switching back to a notebook or computer to finish Chuck E. Cheese’s customer feedback survey since you are required to enter your contact information. It is not that easy to finish the survey with a smart phone.

Chuck E. Cheese’s Customer Experience Survey Guide

  • Visit Chuck E. Cheese’s Customer Experience Survey page (See Reference Link 1)
  • Enter the code on your itemized check
  • Enter your contact details

www.chuckecheese.com - feedback - 1

  • Click on” sumit” to continue
  • Respond to two Chuck E. Cheese customer feedback questions to finish the survey

About Chuck E. Cheese’s
Chuck E. Cheese’s is a chain of American family entertainment centers. As founded as Chuck E. Cheese’s Pizza Time Theater by Nolan Bushnell in 1977, officially being labeled as the first family restaurant to integrate food, animated entertainment, and an indoor arcade. It is the main brand of CEC Entertainment, Inc., with its headquarters in Irving.

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Reference Links

  1. Chuck E. Cheese’s Customer Experience Survey Link: www.chuckecheese.com/feedback
  2. Chuck E. Cheese’s Official Site: www.chuckecheese.com

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Rating 4.64102votes

  1. Rated 5

    Great customer service

  2. Rated 5

    Great customer service

  3. Rated 1

    Went to Chuck E. Cheese 14308 Dale Mabry Tampa FL. The restrooms were dirty, my 8 year old grandson said when he went to the boys room there was blood in the urinal and sink, in both girls and boys the floors were dirty and smelled. Bought “Lunch Buffet” for 4 people at a cost of over $30. All they had was 3 pizza pans out with cold pizza, one had 2 pieces one had half a pie other few pieces. Didn’t replace pizza till they were empty. Rug was dirty. I know this has been there over 20 years, machines have been updated but on the whole it hasn’t been. Would NEVER go back to that particular restaurant again.

  4. Rated 5

    Great time! Food was delicious

  5. Rated 5

    Vernon gave great service and was very friendly to our family. Thank you again

  6. Rated 5

    Great place

  7. Rated 5

    It’s the place of world

  8. Rated 5

    Very nice place!

  9. Rated 5

    Best place to bring ur kids it’s fun and the food is great

  10. Rated 4

    My son loves this place we travel two hours to come have a day with you guys thanks

  11. Rated 5

    Best Chuckie Cheese Ever.

  12. Rated 5


  13. Rated 5

    Always a good time !!! Kids love it, and I can see why. Employees very helpful and nice. We’ll be back for sure !!!!

  14. Rated 4

    Enjoyable 4.5

  15. Rated 5


  16. Rated 5

    Best chuck e cheese

  17. Rated 5

    Very enjoyable place for the family

  18. Rated 5

    Had so much fun. My daughter loved it.

  19. Rated 5

    Great place for kids to enjoy the day.

  20. Rated 5

    Fun restaurant

  21. Rated 5

    Nice clean restaurant with friendly staff

  22. Rated 5

    The workers were very kind and courteous and your location was very clean. My granddaughter loves coming to your Hurstbourne location in Louisville, ky. We will see you again soon.

  23. Rated 5

    Great place for kid’s to enjoy the day. Great customer service.

  24. Rated 5

    Service was great! Pizza was delicious

  25. Rated 5

    My grandkids had a really good time I love chuckecheese too

  26. Rated 5

    Customer Service was excellent! That’s why we keep on coming back.

  27. Rated 5

    Good fun

  28. Rated 5

    Muy buen servicio muchas gracias en especial a Óscar

  29. Rated 4

    Fun for young kids

  30. Rated 5

    love it .!

  31. Rated 5


  32. Rated 3

    Too many games out of order

  33. Rated 5

    Love it

  34. Rated 5


  35. Rated 1

    We started our visit with the store manager flirting with my with wife at the register for around 5 minutes, making us both uncomfortable.
    Then we moved on to the salad bar where the female manager seemed to be put out when I asked for a fork and ranch dressing. We sat down the pizza and bread sticks were tasty.
    The second trip to the salad bar I waited for a long time for the young man to acknowledge me standing there. After I pointed out that the young man had ignored me, the female manager rudely said he can’t see you… The salad tasted like dirt.
    My wife said that of the 2 times she went to the restroom both Times it smelled like urine, soap containers were empty, and there was toilet paper all over the floors.
    Leaving the guy at the door didn’t even want to do your check of my daughter’s arm, yes she’s 12, however lots of bad things can and do happen to even 12 year olds.

    Unhappy Customer

  36. Rated 3

    Managers very kind. Trying to accommodate.

  37. Rated 5

    It was great

  38. Rated 5

    Great, lovely host Leah. She was kind and got things done and always made sure everything was going well.

  39. Rated 4

    Pleasant place always have fun.

  40. Rated 5

    The best

Survey Discussion