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Target Guest Feedback Survey

Did you have a nice shopping experience during your most recent visit to Target Store? Were you satisfied with the service and products offered by Target Store? What kind of improvements can Target achieve to make your shopping experience a wonderful one next time? Your feedback will help Target provide better service and products to you. Your words and opinions are full of value for Target. Do not hesitate; go ahead and take the Target Guest Feedback Survey! It will only take you two or three minutes to complete this survey.

Target Guest Feedback Survey Guide

  • If you want to participate in the survey, please go to the survey site (use the link in Reference Link 1 at the bottom of this page).
  • Select your survey language.

Target Guest Feedback Survey

  • Enter your survey User ID and Password found on your receipt, and select your visit time to Target Store.

Target Guest Feedback Survey

  • Rate your satisfaction based on your shopping experience in Target Store according to the environment, services, and displays of the store.
  • Select the quality of the products you have purchased. Are they good?
  • If there are other words you would like to comment on Target, express yourself in the blank box.

About Target
Target Corporation is an American retailing company, founded in 1902 and headquartered in Minneapolis, Minnesota. The first Target Store was opened in 1962 in Roseville, Minnesota. Target is a chain of discount stores, and a limited amount of groceries, mostly non-perishable. Specifically, Target stores carry clothing, shoes, jewelry, health and beauty products, electronics, compact discs, DVDs, bedding, kitchen supplies, sporting goods, toys, pet supplies, automotive supplies, and hardware supplies.

Reference Links

  1. Target Guest Feedback Survey Link: target.com/survey
  2. Target Official Site: www.target.com

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Rating 3.4157votes

  1. Rated 1
    says:

    words cannot express the depth of frustration and disappointment i feel when i enter the target store in Edison, nj and see that they’ve hired new team members, who are doing jobs i have so much experience in!…every Christmas season i apply to be temporary help, and they never choose me!..i’m so tired of hearing people behind me standing in line at stores making comments when i pay for my food using food stamp’s!…your store is way too fastidious about the people they hire!..that’s why your FICA tax portion of your pay stub, is so HIGH!

  2. Rated 1
    says:

    We have recently learned that the Black security guards in your Flatbush Avenue (corner Nostrand Ave) Store ignored a physical attack on a white customer who had to be hospitalized. They refused to intervene! We will be urging all members of our community to avoid all Target Stores. Racism is a 2-way street. Shame on you.

  3. Rated 5
    says:

    Courtney and Kate in the pharmacy saved me from going to the wrong CVS location by letting me know that the CVS pharmacy where my prescriptions were ordered in the Target location. Otherwise I would of gone to the CVS location way on the other sign of town. My prescriptions were ready also. Very polite and prompt employees. The customer service employees were very nice and prompt too.

  4. Rated 1
    says:

    I ordered a headboard for Christmas…EFW delivered it last Sat. We unwrapped the item, and there was a hold through the box, and through the headboard. I called to have it picked up and was told that they would pick up today from 12-4. I waited all day, and finally at 4:50 a man in a truck with his 12(?) year old son picked it up..the son did not have a mask on and handed me paperwork to sign. I’m in my late 60’s and have to be extremely careful…when I told him to put on a mask, the father was offended!! IN A PANDEMIC!!!! MY CASE #93192343 WILL HOPEFULLY BE RESOLVED WITH A FULL REFUND OF MY ORDER #1067467737177. I was so frustrated to wait all afternoon…I hope you will address the EFW company to be more timely. I was so upset it made me want to cut up my Target card that I have used for years as this is such bad customer service!!!!!!

  5. Rated 1
    says:

    I used to shop target in Shiloh Illinois at least twice a week. Now I only use the pharmacy. Today I picked up a prescription. Paid at the pharmacy check out On my way out there were 53 shopping carts waiting in line. Self check was open and three other registers. This tells me you don’t care about your customers time or you’re to cheap to pay more cashiers Either way i am now forced to shop Walmart. I dislike the store but I rarely wait more than a couple of minutes in the self checkout. Remedy the check out problem and I will gladly return. Family and friends feel the same way

  6. Rated 2
    says:

    Please be aware that if you purchase a phone through consumer cellular at Target, talk to the consumer cellular employee. I was given wrong information by Target associate concerning phone activation and the service plans. Save yourself from the hassle and time!

  7. Rated 5
    says:

    Target of Middletown Ny is awesome! Very clean and friendly employees. Great customer service!

  8. Rated 1
    says:

    I HAD A VERY UNPLEASANT EXPERIENCE AFTER BEING INTERVIEWED FOR A ”SEASONAL” POSITION AT THE EDISON, NJ TARGET STORE, LAST CHRISTMAS 2019 !, AFTER BEING TOLD ”THAT’S GOOD!”… UPON ANSWERING ALL HER TEST QUESTIONS, SHE STILL LATER TURNED ME DOWN FOR THE ”CART PUSHING” JOB!….AND SHE HAD SHAKEN MY HAND ”TWICE!”…i gotta tell ya…I FELT APPALLED…TAKEN ABACK…AN UNDOUBTABLEY…”PUT OUT!”…

  9. Rated 1
    says:

    Worst shopping experience I have had in many years. Looked more like a sore going out of business based on the empty shelves, selection in most departments. Check out ws a nightmare, took at least 15 minutes waiting on register to work the customers checkout in front of us.
    Will never be back.
    Store Wichita, Ks. NW
    rec#2-0206-1945-0080-8345
    vcd#751-710-036

  10. Rated 5
    says:

    Absolutely love shopping at target, great products, and awesome employees

  11. Rated 5
    says:

    Excellent service

  12. Rated 2
    says:

    when i went to my local target i had an uncomfortable shopping experience in the kids clothing section, specifically the girls part. i overheard some chit chat that was not appropriate to be talking about at your job. talking about her “crazy weekend” and how she had to “call in sick” because of her inappropriate actions. i caught her name tag, in which her name is cat. this was SW target. very unprofessional.

  13. Rated 5
    says:

    Our curbside pickup in Gainesville, Ga was a very good experience. The runner was very helpful and efficient. Melia went out of her way to check with a manager, Paige, to accept a return without me having to go Indy. I appreciate the great customer service on all their part.

  14. Rated 5
    says:

    I really liked the cashier at your Arvada South store in Colorado! 303-209-2020
    He was great! Let store manager know!!
    Receipt # 2-0147-2021-0090-0284-4 VCD 752-282-746
    Date: 5/26/2020 11:34 AM

  15. Rated 1
    says:

    Like your store. My main reason ,you have a crisp, clean feel in your clothing department. I enjoy shopping there E- special when I need the armour all detail.Wierd to see Rachael ray in wal-mart because she was more my style for leisure thanks for keeping target a clean brand of concealer.Thanks k-covergirl

  16. Rated 5
    says:

    I wanted to pass along a great comment about one of your employees at the Target, Encinitas, CA. Her name is Christine. She was absolutely an outstanding employee of yours in helping me resolve my dilemma at the store. I deeply appreciate her assistance and you should give her a huge pat on the back.

  17. Rated 1
    says:

    I come to the Norwalk Target all the time because I work close by, today I had the worst experience ever. I had to return something I purchased yesterday so I was on the regular line n got out of it for the return. When I was waiting in line the manager Alex came over n asked if I had a return I said yes, so she then tells me I can not pay for my purchase on that line. Yesterday n the day before I was able to come return n purchase something in the customer service line and today she is saying I can not do it. I told her I had done it before she said it was effective today. So one day to the other they change the policy???? I ask to speak to the manager and she says she is the manager! Really. I had to stand in two lines n wait for like 30 minutes on each line this is ridiculous. They should teach this woman better customer service skills it’s true we r in a state of emergency but that doesn’t mean we need to give bad customer service. What an awful experience

  18. Rated 1
    says:

    If you open a red card acct with Target, you will get gipped, even if you pay monthly full balance by the due date.

  19. Rated 5
    says:

    I cannot tell you how impressed I was with the customer service I received when I was in the Target in Altamonte Springs, FL store last week. I have never been disappointed with Target in general, and I have been shopping at this store for many years. But sometimes an associate stands out in the way they go above and beyond for a customer.
    I’m sure we’re all at the end of our rope dealing with this pandemic. I cannot even imagine what it must be like to have to go to work every day, especially without the protection of full PPE, knowing how many people are coming through the door. I truly appreciate the fact that so many people are willing to do their job while facing something so scary.
    I was not in the best mood when I arrived at your store that day, so I tried to keep to myself, get what I needed, and get back to the safety of my home. But part of my shopping list had some specific items my daughter was looking for, including some socks and active wear. (Why she needs to look so good to work out at home, I have no idea.) I was having trouble locating the specific pieces she wanted, and was becoming quite annoyed that she vetoed everything I showed her as a replacement item.
    There was an associate nearby who could obviously overhear my conversation with my daughter, and thank goodness she was brave enough to approach me and ask if I needed help. She asked my daughter some questions directly, and in minutes was filling my basket with “approved” active wear. I was in such a snit, I was not paying complete attention when the young lady introduced herself, so I am going to describe her a bit in case I don’t have her name right. She looked to be very, very young – maybe high school age. She was a teeny, tiny little thing with straight brown hair just above her shoulders. Super cute little bean, she was. I’m pretty sure she introduced herself as Ally, but I could be wrong about that. She was working in the men’s section across from the workout clothes.
    Sometimes the little things can make a huge difference in someone’s day. I cannot express enough appreciation for the young lady’s help, especially at a time where the last thing anyone wants to do is get near someone they don’t know. I didn’t want to be out in the first place, and she made it possible for me to get what I needed quickly. I hope your company has something in place that rewards employees for excellent customer service, because Miss Ally is the example every other employee should strive to be like.

  20. Rated 3
    says:

    I’m surprised you are not having your employees wear gloves!!

  21. Rated 5
    says:

    Thank you & target for providing quality services during this time of the COVID-19 pandemic, this feedback & customer experience is regarding the Target @ White Plains, NY City Plac
    My Comment Is That I would like to express my thanks to the entire Target team in that store in all the departments for coming to work & most of all for good quality caring services & that includes the Security Staff that go above & beyond their duties & are very helpful to the consumers & additionally for the staff that constantly cleans the check-out screens & registers as we go to make our purchase, they provide a clean station for every customer & make the shopping experience special, during this crisis, they keep up with good sanitary practices & are courteouse (Purely not Phony) & quality care service, I rate this targe 10-stars, it is the best, may god bless them all & their families, thank you to Target Team-members in Target Of White Plains, NY, & Target Corp for hiring excellent workers, wising every a safe & healthy blessed day & life-time, thanks

  22. Rated 5
    says:

    Today so went in with my sister in law who is jus a toddler, was throwing a fit and I was trying to calm her down while shopping for litter. A team member Jerry, who was working in the pets area noticed I was struggling to put the litter in my cart while trying to calm my sister in law so he offered to put the item in my cart for me and he even managed to make my in law giggle. I’m so happy he decided to help and on top of that make her stop fussing, I love Target!

  23. Rated 5
    says:

    I had the top of the line customer service today at Target, 134 Harbison Blvd. Columbia, S.C.. The Supervisor and the young ladies absolutely took the best care of my shopping needs from start to finish!!! I want you to know they never left me. They knew right where the merchandise was, even went to the back to pick up something I was looking for. They walked me through my entire shopping experience to helping pick out gift bags to a card, to giving me a pen to sign the card before I left the store. Everything was in the gift bags complete with tissue paper and I am ready to deliver the gifts!!!! PLEASE acknowledge this store. These smiling faces and kind, eager to help me through my entire shopping venture need to be recognized. User ID 7993 1880 1992 Password 602 926 Found receipt

  24. Rated 5
    says:

    Dang it I threw away my receipt from this morning. I was at the Vadnais Heights, MN location. One employee was so helpful it was above and beyond…. I asked his name because I wanted him to get recognized for how amazing he was. His name was Chad Myrna. Please do something special for this employee. In a world where customer service can be so disappointing he was so helpful!!!

  25. Rated 1
    says:

    Bad service, very bad service

  26. Rated 5
    says:

    Two nights ago I was at the Clinton Township, MI store on GRATIOT Ave. I made my purchase at the self-checkout and proceeded to my car and went home. I received a call from a family member on my daughters phone that my wallet and phone were found in the parking lot. Possibly left in the cart. I got there pretty quickly just before they closed thank goodness. I just want to give a HUGE SHOUTOUT and THANK YOU to an Employee by the name of Jaynell (spelling?) who found it and turned it in. You are an amazing person and I appreciate you! I hope you see this post! I hope to see you in person to thank you personally too. Thank you! Tina Croke

  27. Rated 5
    says:

    Excellent and professional service provided!
    I did not catch his name.
    User ID 7995 1717 8991 Password 111483

  28. Rated 5
    says:

    I was in the store yesterday February 12th at about 12:30 p.m. to have my Tracfone activitated and things transferred from my old phone to the new and had the pleasure of working with Wesley DeLashusutt. What a wonderful employee you have in the Tech Department. He was so very helpful. He was knowledgeable and so polite. to me and every customer who approached his desk while helping me. He is an asset to Target and should be highly commended. I was very pleased to say the least. Thank you…..Donna Johnson

  29. Rated 5
    says:

    It takes an admirable amount of patience to work in the tech department and handled consumer cellular service with the elderly.

  30. Rated 5
    says:

    I am a loyal customer of Target. It is always a pleasure to meet a young woman named Kiana at the register. She is very responsible packing my items and organizing them very carefully. Very attentive and helpful.Her personality is very valuable to keep customers happy and available to return again. Many thanks to Kiana for making me feel valuable.

  31. Rated 5
    says:

    My name is Florence. I want to tell you about my very positive experience with your Murrieta North store. I bought 2 Chili gift cards, $25 each. When I went to use them there was not a balance. I contacted Target, they said I needed to contact Chili’s. When I did I was told their phone service was shut down. When I went back to Target and I explained what happened with Chili’s they refunded my money back. Co managers Carolyn and Emery were very helpful in solving my problem. Thank you Carolyn and Emery , you do care about your customers. I really appreciate it. Thank you so much!!!!

  32. Rated 5
    says:

    Devin and Makela great customer service from these two Target employees in Titusville Target in the electronics dept. Very patient And knowledgeable. They both helped me so much while buying a Smart Watch for my son during the Christmas time. I appreciate all they did to help me find the perfect gift. Thank you Devin and Makela.

  33. Rated 5
    says:

    Thank you Veli of Target Central on Monterey Rd for your generosity and helping hand. If you want someone to help you during checkout, she is the one to go to. Not only does she respect her customers and works in a fastly manner but goes beyond her duties by carrying all shopping into your cart before the receipt comes up. When needed to price match or couldn’t find anything she will make help you in anyway as soon as possible. I am forever shopping at this target and i hope Veli knows that she has gained herself a regular from now on…Awesome job Target.

  34. Rated 1
    says:

    I waited 41 min for corporate customer service.on 12/2/19 I purchased $425 in gift cards and last night I saw that today 12/8/19 the gift cards were 10% off I was told I could not get a credit for the difference or I could not return them.i shop at target all the time I will not anymore.if I bought say a Barbie and I week later it went on sale I would go to the store for a credit or at least I could return it.this makes no sense.i am done with target,never again will I shop there.

  35. Rated 5
    says:

    12/06/2019 11:15 pm till 12/07/2019 12:03 am –Irvine North 714 838-1209
    Chris, at the front desk – working with online pick-ups, helped me tremendously with a few online purchases and a couple times with store purchases. The last transaction for a price correction occurred during minutes of closing, and yet Chris had an incredible attitude. He was very friendly and efficient with each encounter!
    Thank you so much for having Chris on your team. Customer service means EVERYTHING to your customers! Thank you for keeping Irvine North Target organized and clean as well as having team members to assist us with all of our purchases!! We love Target’s selection and prices from House-Hold goods, to Clothing & Apparel, to our Grocery needs! I can do ALL of my shopping at North Irvine Target!!!
    ~Much Appreciation!! Lydia of Irvine, CA

  36. Rated 1
    says:

    If I could give no stars I would . I ordered a T-Mobile $75 gift card from Target . When I purchased the item it says delivered within 4 hours nothing about 4 to 24hrs. After 4 hours of waiting a agent told me give it more time this when I realize it exceeded the 4hrs. I waited and 16 hrs later still haven’t gotten the card. I went online and told another agent she directed me to call the card center . The lady I spoke to told me that she understands but the website is updating and the time hasnt been updated so it’s 4 to 24 hrs. I was not satisfied because it did not say that when I purchased. I went back online explained to another agent she said one second I will transfer you to an agent that can help…. The agent she transfered me to says she cannot help and she doesn’t know why that agent transfered me to her. I’m like wth. I called the number back and was told the same thing as the previous phone call I must wait 24 hrs. I wouldn’t mind waiting if I was told that at purchase. My first experience time shopping with target has been an extremely terrifying experience. Ive never shipped online and got this kind of experience. THEE WORST …. I’m being forced to wait .

  37. Rated 5
    says:

    I am not interested in opening a Facebook account. I am attempting to congratulate Target
    On a terrific employee Orion in Fairfield NJ

  38. Rated 5
    says:

    R.Hall – informtarget.com …it should be directly above your user ID and password, underlined, which is why I almost overlooked it, too.

  39. Rated 3
    says:

    Trying to do survey per the request on your receipt but no website was listed.

  40. Rated 1
    says:

    Target did a horrible job on communicating that I needed to approve the delay of shipment on one of my items. And because I didn’t do this, they cancel my order. When I called them they said there’s nothing they could do about it.
    Poor customer service!!!! Now I know what they don’t stand for and that is great customer service.

Survey Discussion