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Target Guest Feedback Survey

Did you have a nice shopping experience during your most recent visit to Target Store? Were you satisfied with the service and products offered by Target Store? What kind of improvements can Target achieve to make your shopping experience a wonderful one next time? Your feedback will help Target provide better service and products to you. Your words and opinions are full of value for Target. Do not hesitate; go ahead and take the Target Guest Feedback Survey! It will only take you two or three minutes to complete this survey.

Target Guest Feedback Survey Guide

  • If you want to participate in the survey, please go to the survey site (use the link in Reference Link 1 at the bottom of this page).
  • Select your survey language.

Target Guest Feedback Survey

  • Enter your survey User ID and Password found on your receipt, and select your visit time to Target Store.

Target Guest Feedback Survey

  • Rate your satisfaction based on your shopping experience in Target Store according to the environment, services, and displays of the store.
  • Select the quality of the products you have purchased. Are they good?
  • If there are other words you would like to comment on Target, express yourself in the blank box.

About Target
Target Corporation is an American retailing company, founded in 1902 and headquartered in Minneapolis, Minnesota. The first Target Store was opened in 1962 in Roseville, Minnesota. Target is a chain of discount stores, and a limited amount of groceries, mostly non-perishable. Specifically, Target stores carry clothing, shoes, jewelry, health and beauty products, electronics, compact discs, DVDs, bedding, kitchen supplies, sporting goods, toys, pet supplies, automotive supplies, and hardware supplies.

Reference Links

  1. Target Guest Feedback Survey Link: target.com/survey
  2. Target Official Site: www.target.com

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YOUR RATING
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Rating 3.3121votes

  1. Rated 5
    says:

    I am not interested in opening a Facebook account. I am attempting to congratulate Target
    On a terrific employee Orion in Fairfield NJ

  2. Rated 5
    says:

    R.Hall – informtarget.com …it should be directly above your user ID and password, underlined, which is why I almost overlooked it, too.

  3. Rated 3
    says:

    Trying to do survey per the request on your receipt but no website was listed.

  4. Rated 1
    says:

    Target did a horrible job on communicating that I needed to approve the delay of shipment on one of my items. And because I didn’t do this, they cancel my order. When I called them they said there’s nothing they could do about it.
    Poor customer service!!!! Now I know what they don’t stand for and that is great customer service.

  5. Rated 5
    says:

    The waitress Sarah at the Drum in Cockington was awesome

  6. Rated 1
    says:

    Target is working hard to reduce itself to last place in list of world’s retailers. I have been a customer at 21 Broad St, Stamford CT since it opened. In the beginning it was my favorite and when they added groceries it was even better. Now it is heading downhill at a death defying speed. Went there Tues tp pick up my prescription at CVS they gave me a $5 coupon since I already had one I decided to treat myself to some men’s wear. I found $70 worth of items that I wanted but was confused by signs saying First Run Discount 20% this week only
    then some mumbo jumbo about cartwheel and app that i couldn’t understand. Ask employees what it all meant. They could not explain went to CS Desk where there was 2 addit’l customers with similar questions. They were given same “i don’t know” treatment. I reduced my purchase by $40 for a jacket I wanted, The head lady didn’t know anything but tried to help. She gave me some discounts but I feel they were less than I was entitled to. This incident merely emphasizes what I am experiencing lately at target.Higher prices, uniformed employees, unclear signage. Went to Target Website today to get a new password for Target app and found the same disarray totally unnavigable could not get a code sent, could not find out what Cartwheel means and I have a Cartwheel account since the beginning. Never used cause I don’t know how. Can’t get my password reset. I’d go back for the jacket but have not been able to resolve these issues. Get it together…You fixed the store layout now start educating the workers and reduce the confusion. We want the discounts but have to understand how they work. I am now going to call a number on my mobile app and see if that helps. Probably a recording.
    RWL

  7. Rated 5
    says:

    Just wanted to recognize three of your employees for their superb service. Because of my age, disability with both knees in pain and medical problem with a Central Hernia, for the first time shopping at your Target Store at the Quarry in N.E. Minneapolis at 14:00 hrs I needed assistance picking up six cases of the twenty-four pack water, 16.9 oz btls. I entered the store and alerted one of your security officers, didn’t obtain her name, of my dilemma and she immediately summoned an employee by the name of CONNOR. He promptly showed up and she explained to him that I needed help with the heavy cases of Ice Mountain Water. Without hesitation and with a smile on his face we took a cart and headed to where the product was. While he loaded the six cases in the cart I left and went back to the front of the store to a self service register. Connor returned shortly and helped me ring up the product. I used my credit card but for some reason the card feeder was not printing me a receipt. Connor summoned a female who arrived and identified herself as Paulete. She also was unable to get the card reader to print a receipt. Becasse I am a stickler for receipts so I can match to my statements when they arrive I explained to her I would like one. She offered to Print me one. She said she would be right back. I told her while she went to obtain a document Connor and I would load the six cases in my car. I returned and after a few minuets Paulette returned with the document. ALL THREE EMPLOYEES WERE EXTREMELY POLITE, BUSINESS LIKE, COURTEOUS AND APPEARED EAGER TO ASSIST ME. AND MOST IMPORTANT THEY DID IT WITH A SMILE AND APPEARED VERY GENUINE.

    THAT IS MY EXPERIENCE AT YOUR TARGET AT THE QUARRY STORE TODAY, SEPTEMBER 23, 2023. i WORKED AS A CUSTOMER REPRESENTATIVE FOR A FORTUNE FIVE HUNDRED COMPANY FOR OVER 23 YEARS YEARS AGO AND KNOW WHAT QUALITY SERVICE IS ALL ABOUT. I would appreciate if very much so if middle, maybe even upper, management would take the time to thank them for me. With employees like Connor, Paulete, and the security representative whom I neglected to get her name, the Target organization can be proud and just like I will complain if something or someone is not right I also believe in giving recognition where it is deserved. Please let them know there are customers that really do think they are superb. They are most definitely an asset to the organization. Thank you, Roger F.

  8. Rated 5
    says:

    very good and the lady who work there jean she is very good

  9. Rated 5
    says:

    Trish 10..excellent service

  10. Rated 1
    says:

    We were automatically subscribed to a “Weekly Ad”. We already regularly receive at least three emails a week soliciting our business. When we tried to opt out of the weekly ad the only functional selection was “subscribe”. “Unsubscribe did not work. That left us with one choice; block ALL communication with em.target.com. If Target is this inconsiderate toward their customers they do not deserve our business.

  11. Rated 1
    says:

    Target sucks balls!

  12. Rated 5
    says:

    Just like to thank John at the Bradford store. Top guy

  13. Rated 5
    says:

    Great service. Friendly staff.

  14. Rated 5
    says:

    Customer service was very excellent by Miss Bonnie

  15. Rated 1
    says:

    So, here we go again. What a week it is, personal products will bring me a discount AND my favorite chocolate is on sale.

    You have only one box of my hair coloring, so, the idea of buying three to get that discount sounds great. But, I should know you won’t have three. When there is any sale, you aren’t going to have Feria 56. You have one. So, the box is slightly dented…but, I bought the one. You are already out of Ghirardelli raspberru-filled on Monday. The guy stocking is blocking the entire aisle…he looks annoyed at my appearance. Let’s forget buying meat. I saved money.

    And then the hair coloring leaked all over my carpet but I didn’t notice it until I set it on my bathroom counter and it tilted…my wall and carpet are now stained. I guess I was supposed to check the merchandise. This is too much work.

    I was a little shy to go back to Target after that fiasco where I was told you couldn’t give me the price I saw on my phone at home. Coincidentally, Chris Hrapsky of KARE11 did that story about the prices changing in the store the next day… But, I didn’t get that price, I left.

    Target Apple Valley South – do you know there is another grocery store across the street?

    My carpet is stained…my wall too. My hair coloring died. And, my receipt was stuck to the hair coloring. So, I will always check my hair coloring by opening the box. I guess my thought that it wasn’t mine to open until I paid was incorrect. I will try to trim my carpet, but it was too old to endure the abuse.

    I paid $33.47. I lost the hair coloring…about $9.00. I will need to paint my wall. I guess that is about $10 for a small can as a sample, and and hour or two. Carpet…that will run about $400. My cost today $429.00 + a lot of work. Is it a strategy to be out of the most popular? I believe it is. There are lots of stores in Apple Valley. I thought the location made this store convenient, but I was wrong. This nightmare is anything but convenient.

  16. Rated 5
    says:

    Got some exceptional service from Toni tonight. She went above and beyond and is the epitome of customer service.

  17. Rated 5
    says:

    Excellent service. Thank you

  18. Rated 1
    says:

    I forgot to hand in my petrol voucher and was told to go to customer service in main shop where they would give me the discount. On speaking to customer service I was told the petrol discount can’t be given after I have got the petrol even though I had all receipts and I shouldn’t have been sent over BUT I could still use it up to the expiry date. I have used your stores even though I have a Sainsbury nearer to me but if this is the way you treat your customers I will have to seriously think again.

  19. Rated 5
    says:

    Good food

  20. Rated 5
    says:

    Chelsea the lady who served m e was very helpful & convinced me using at home would settle my mind,however the shoes are tight on toes.Due to help received I will keep calling expect to e ventually get fixed up. joe

  21. Rated 5
    says:

    I. Here at the Lakewood STOR. Two employees stood out with outstanding service. A new girl in electronics name “Sunny” ad her manager there named”Will. Sunny went way out of her way to ope. Screen protector packages with permission. She spent a good 45 minutes and was one of the most pleasant people I’ve come across in a long time. She makes you look good. Simple as that. Please watch this girl! She’s got star employee written all over her face! Please do something. Ice for her. Shell earn every penny a d then some. Thank you. Sincerely, Pat O’Connor

  22. Rated 5
    says:

    Outstanding service not experienced elsewhere.
    I returned an unused product without a receipt, without the box, purchased 3 months ago.
    The manager did everything she could to take the product back whereas no other business
    under the same circumstances would even consider it. I received store credit…and am a
    very satisfied customer.

  23. Rated 5
    says:

    Today I received excellent service from Target Electronic Dept. I purchased a new cellphone and Ron Matthews was very nice, patient and fast setting up my new phone. He gave super customer service.

  24. Rated 1
    says:

    Who in the hall designed the website?
    Went to place order and damn survey popped up.
    Didn’t want to do the survey. Couldn’t get around it.
    Ended up placing two duplicate orders. Had to delete one. Why in the hell do you hide logout. Piece of crap no common sense website.

  25. Rated 5
    says:

    I’ve been today to Brighton to do some shopping therapy. I decided to look in TKMAXX 36-37 North Street Brighton just for 10 minutes. Went to the Home section looking for Italian crystal glasses and there I have met KAROLINA. She was very nice to me, she took time to help me and she showed me different products. She delivered 100 percent customer service. Mention that I did not have any intention to buy but I ended up buying 7 items.
    I have been shopping online for about 4 years now. Is just easy and I am a very difficult and particular customer but today KAROLINA helped me realise that I can benefit more if I go to the store.
    Thank you very much KAROLINA!

  26. Rated 4
    says:

    I had a very good shopping experience this evening at the Target store in Christiana Mall, Newark, Delaware. Staff was very helpful, friendly and courteous. I had to return some items first ( which I usually dislike doing but the store clerk was quite patient and knowledgeable). She suggested and called another clerk to come an assistance. I even received additional support with using my gift card at self checkout. Thank you for this opportunity

  27. Rated 5
    says:

    I was shopping on 12/23 during the busy holiday rush. I had the pleasure of being greatly assisted by Lisa P. in the Toys department at the Las Vegas, NV Target Far NW store #1462 on this visit. It was very busy there, near the Christmas holiday and she went out of her way to assist me in finding items, even though 5 other customers were asking for her help too. She seemed to be pleased in helping all of them, along with me too. I then saw her at the register, to help out with the lines. Lisa was working all over the store and went out of her way to make my shopping experience most exceptional.
    I will continue to shop at this Target and look for Lisa P. whenever I need assistance, as she goes above and beyond to make for a wonderful shopping experience.

  28. Rated 5
    says:

    I was shopping on 1/2 /19 in Watertown ny I had the pleasure of checking out with a young lady who was super nice told me about cartwheel and showed me in detail of how to use it as well as coupons on there she saved me over 50 dollars on my 250 dollar purchase. She was a very busy lady she kept going over to self checkout calling for backup and noone would answer her she was a lady of many jobs there and was very appoligetc to me for trying to help all of us at one time with noone else to help her she was very professional with that being said I just want you to know she made my shopping at Target very pleasant and memorable and I will return to shop as I was impressed with her ability to multi task and still be friendly and polite most would have been frustrated. I dont recall her name but I recall a lot of tattoos on her arms and thinking how dedicated she is to have the target dog tattoo. Thank her for a great shopping experience for me ..

  29. Rated 1
    says:

    I waited an hour and a half for someone to help me with Cell phones !

  30. Rated 5
    says:

    The Archer Farms Thin Crust Mushroom & Truffle Oil pizza is the best pizza I have ever tasted and for $4.99 it’s a bargain.

  31. Rated 1
    says:

    I got to say I wish I had never call the target.com or redcard spend total 70 minutes for nothing and still put me in the circle which is target.com gift card department and redcard in the end I can’t even make the complaint for the women who put me in hold for over 20 minutes and after transfer me to a Spanish speaking not even one word in English OH that’s awful it was not a big deal it just the question about egiftcard but they make it big after all… the third woman pick up my call seems speak better English asking me what happened when I was asking for the supervisor to make a complaint and seems she can handled(or she is the one-supervisor) what she does? she put me back right of the beginning… I am so sorry for the time that I lost for them…

  32. Rated 1
    says:

    Beware…. Target cancelled my RED card without telling me. I have been hung up on twice by their customer service. I was going to some online shopping and spent my night adding items to my cart. Only to find out that they cancelled my card. There was no notification telling me they were going to do this. They will not reactivate my card even though it isn’t expired. I will be shopping elsewhere. I should not have to go through the application process again. Rediculouse
    Signed
    Unhappy Customer

  33. Rated 1
    says:

    I would really like a special recognition to employee Tyler in electronic’s for his excellent service and extremely very nice conversation to me as his customer! He truly was so very kind and extremely helpful because I am not a good technology person.
    When Tyler was getting the item that I described to him, I asked another employee to get the other part that I needed, he pointed in the direction that the item was in. When Tyler returns, I asked him where the item was and he took me right to it. What an outstanding employee! There were 3 workers there, it wasn’t like the other employee would leave an empty station and no other customers were in that area. This was on this past Wednesday.
    Thank You for having Tyler there to help me.
    Thank You very much Tyler!
    Robin

  34. Rated 3
    says:

    Went to store a plenty valley victoria lunch time stood in queue counted 3 people in front of me and 12 behind one register open only 1 member of staff at customer service counter dealing with enquiry which took her off into the store with customer
    When i commented to checkout member was advised “thats the way it gets:
    So next get I’ll be shopping at Kmart

  35. Rated 5
    says:

    I’m always pleased when I shop at Target. I was at the Homewood, AL store shopping and a young lady by the name of JAQUESE went out of her way to help me find a particular product. They were out of it at their store, so she not only checked their inventory, she checked other stores, then looked up when their next shipment would arrive. I just felt that she was exceptional and went above and beyond other employees!
    Most importantly, feel she should be recognition for her exceptional customer service !!!!
    Thank you, Linda

  36. Rated 5
    says:

    Leonard Brown AKA Rocco was one of the most kind, helpful, energetic, and professional employees I’ve dealt with at the Pittsburgh California Target. I really appreciate him and his service. It’s hard to find that in today’s busy world. Thank you!

  37. Rated 3
    says:

    I throw away 3 out of 4 pieces of Target’s clothing within 2 washes. Such terrible quality. I had given up buying clothes from them altogether, but they’re one of only a very small handful of stores that stock maternity wear. I bought 1 t shirt and 1 blouse a week ago. The t shirt is already pilling and looking shabby. The blouse is made from the cheapest quality woven fabric and shrank in cold water, making it shorter and the cheap fibers catch on everything and pull out easily. The hems are fraying. Over the summer I bought 4 items, 2 dresses and 2 rompers. One dress needed to be washed before wearing, but after washing it in cold water the fibers of the cheap woven fabric tightened up and the dress was well sized for a 10 year-old. That one went straight to donation without even getting worn. The second made it 3 washes before the straps and bodice needed to be mended. One romper shrank and it’s closures fell off after 1 wash. The other faded in just 3 washes and is now suitable as a chore/around the house garment. I hate that Target and it’s sister stores are all going this route of fast fashion, terrible quality, horrible supply chain ethics, and throw-away clothes. I would gladly pay full price for clothes that would actually last. I don’t need a $7 tshirt if it means I have to buy 4 of them a month. How about just well made $28 shirts that I can buy a few of?

  38. Rated 5
    says:

    Ms. Laguana Williams was very helpful, kind and informative very well mannered and professional.

  39. Rated 5
    says:

    Mi sono trovata bene

  40. Rated 3
    says:

    Good service and good value!!

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