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Target Guest Feedback Survey

Did you have a nice shopping experience during your most recent visit to Target Store? Were you satisfied with the service and products offered by Target Store? What kind of improvements can Target achieve to make your shopping experience a wonderful one next time? Your feedback will help Target provide better service and products to you. Your words and opinions are full of value for Target. Do not hesitate; go ahead and take the Target Guest Feedback Survey! It will only take you two or three minutes to complete this survey.

Target Guest Feedback Survey Guide

  • If you want to participate in the survey, please go to the survey site (use the link in Reference Link 1 at the bottom of this page).
  • Select your survey language.

Target Guest Feedback Survey

  • Enter your survey User ID and Password found on your receipt, and select your visit time to Target Store.

Target Guest Feedback Survey

  • Rate your satisfaction based on your shopping experience in Target Store according to the environment, services, and displays of the store.
  • Select the quality of the products you have purchased. Are they good?
  • If there are other words you would like to comment on Target, express yourself in the blank box.

About Target
Target Corporation is an American retailing company, founded in 1902 and headquartered in Minneapolis, Minnesota. The first Target Store was opened in 1962 in Roseville, Minnesota. Target is a chain of discount stores, and a limited amount of groceries, mostly non-perishable. Specifically, Target stores carry clothing, shoes, jewelry, health and beauty products, electronics, compact discs, DVDs, bedding, kitchen supplies, sporting goods, toys, pet supplies, automotive supplies, and hardware supplies.

Reference Links

  1. Target Guest Feedback Survey Link: target.com/survey
  2. Target Official Site: www.target.com

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YOUR RATING
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Rating 2.635votes

  1. Rated 1
    says:

    Very unhappy with the customer service that I received at the Pottstown target. I believe the store number is #2548!!! And the lady’s name was April. I Called in regards to an infant bathing suit, and the lady told me that she could not go look for it because on her device it was not telling her where it was located.

    I then proceeded to tell her, it is an INFANT SWIMSUIT! And would be located in the baby clothing section. I also then asked if anyone would be able to look for and she told me the only person that would be able to look for it is her, and she wasn’t going to. I am a loyal customer to target, I get my groceries, clothing, cleaning supplies .. everything! I was also willing to take 45 minute drive just to get my daughter this swim suit, because online it said it was not in stock any closer..

    I then called and asked to speak to the store manager, I tried explaining to her what happened and she cut me off real quick just to let me know that she does not think that they have swimsuits in anymore. Very unhappy with how the situation was taken horrible customer service, target will most likely be losing a very great customer.

    Reposting because my email was not correct !!

  2. Rated 1
    says:

    Very unhappy with the customer service that I received at the Pottstown target. I believe the store number is #2548!!! And the lady’s name was April. I Called in regards to an infant bathing suit, and the lady told me that she could not go look for it because on her device it was not telling her where it was located.

    I then proceeded to tell her, it is an INFANT SWIMSUIT! And would be located in the baby clothing section. I also then asked if anyone would be able to look for and she told me the only person that would be able to look for it is her, and she wasn’t going to. I am a loyal customer to target, I get my groceries, clothing, cleaning supplies .. everything! I was also willing to take 45 minute drive just to get my daughter this swim suit, because online it said it was not in stock any closer..

    I then called and asked to speak to the store manager, I tried explaining to her what happened and she cut me off real quick just to let me know that she does not think that they have swimsuits in anymore. Very unhappy with how the situation was taken horrible customer service, target will most likely be losing a very great customer!

  3. Rated 5
    says:

    So I go to the target express just about every other day..lol life as a Jefferson employee but there’s this young lady there who’s always so pleasant weather she’s on the register or working on the floor .I had to get her name and wanted to let guys know that you have a great Worker Davita at the 12th and chestnut store

  4. Rated 1
    says:

    Now that Target is carrying product from Chip and Joanna Gaines line I will no longer shop at any of your stores.. These two individuals are homophobes. Your rating is no stars and that is not an option to post a reply.

  5. Rated 5
    says:

    Great service

  6. Rated 1
    says:

    I went on my weekly run to target and my husband and kids wanted Starbucks. I paid with my Starbucks app and I had a 10 dollar Balance on my gold card. My total was 8.90 for all 3 items when I paid it only took 7.15 and she said I still had to pay 1.75 I asked why if my gold card has 10 dollars and she said I don’t know I don’t take control of that. Instead of apologizing or asking let me find out for you. I don’t know it’s never the answer!! I work retail and you should never answer I don’t know! I also asked for a cup of water and she never gave it to me. I mentioned to my husband she never gave me my cup of water and instead of saying sorry I forgot here’s your cup of water she just giggled as I walked away!!

  7. Rated 1
    says:

    I live in downtown Seattle, Washington and my Target and CVS Pharmacy is at Seattle Pike Place Plaza, a very busy tourist and Seattle citizens’ work location, always crowded. On Friday, August 25 I stopped in to purchase a couple of items. The lines at both the first and second floor cashier stations were backed up, the first floor line extended almost the full length of the floor. There were four cashiers at the first floor station and three cashiers at the second floor station which gives directly onto Pike Street, one block from Pike Place Market, the busiest area of downtown. It was also a Seattle Seahawks game day so the crowds were vast. There were not nearly enough cashiers to move the lines quickly; customers were vocally unhappy and critical. As a forty year veteran of retail, I get the philosophy that controlling payroll helps the bottom line, but this situation was ridiculous and highly inconvenient to your customers. Please plan your payroll better at this location to cover peak times. Also there was no management on the floor, one associate who was stocking goods told me “we are all managers.” BTW on a previous visit I and everyone in line witnessed a man walking out of the revolving door on the second floor carrying two large boxes of expensive beer. When I told my cashier what had happened, he said “that happens all the time.” I reminded him that every time a theft occurs it lowers his chance of getting a raise. He replied, “we won’t get a raise anyway”. You can and must do better!

  8. Rated 5
    says:

    I have always had excellent service. The staff are very helpfully and pleasant. I shop here every week, Carolyn in the cafe at Southport is really nice nothing is to much trouble

  9. Rated 1
    says:

    Very rude service. Low quality service. Wish I never went into that store. Wasted 20 minute of my life getting mad and remaining mad.

  10. Rated 1
    says:

    Please start carrying Nestle’s Natural Bliss again – HAZELNUT again. Target has replaced this flavor with pumpkin, cinammon, etc. And almond is not a substitute.

  11. Rated 1
    says:

    Please start carrying Nestle’s Natural Bless – HAZELNUT again. Target has replaced this flavor with pumpkin, cinammon, etc. And almond is not a substitute.

  12. Rated 3
    says:

    I have enjoyed Target’s popcorn on a regular basis! During my last few visits or my husband’s last few visits ( he brings me popcorn from Target to make me happy), I have noticed the popcorn is NOT as delicious. So, I spent significant time sharing my thoughts w/the very nice lady who was behind the popcorn/drink counter. She shared w/me that the popcorn now comes in a bag w/the oil. She has received several comments from customers that the popcorn is NOT as good! Then, I went to the customer desk counter & they encouraged me to provide online feedback.

    So, please bring back the original way we make popcorn in the Target stores.

    Respectfully sent,
    Eulanda

  13. Rated 1
    says:

    I was in Huntington Beach Target on Beach Blvd.on Wed July 11 between 2:15-3:00. Is this store closing? Many items were not available and many empty boxes in many aisles and Many baskets of miscellaneous items by cashiers, even at my cashier register (she was working around the items that were placed on her counter. ???? The cashier was the best part of my experience. Very polite and nice. So you received 1 STAR for her. Many shelves were missing items and/or empty with several items in wrong place so consequently, prices was not correct with item pulled from shelf. I can’t see very well so it was impossible to find the right vitamins with the right price. Prices not posted and missing. Many items were “out of stock” and not replaced. Very frustrating. The floors were dirty and with trash. The parking lot was even worse. Bad, Bad experience. I’m going back to Walmart.

  14. Rated 5
    says:

    I would like to thank Lowe’s for having such an empolyee as Joe Hebert that works in the Crowley, Louisiana store. He went over and beyond to help me on several occasions. He was always polite and courteous. He took his time in explaining information to me and quoting prices.He makes you feels comfortable while helping. If he had to be rated , it would have to the highest rate you give to your employees.

  15. Rated 5
    says:

    Today as I enter target on this very hot day I was offered a small cold bottle of water,because it was so hot out. I was surprised. It made my shopping so much more pleasurable. I also had great service. Later I was at walmart for flowers. Meijers and woodmans. None compared in service or comfort for shoppers.Loved my trip to target.This happenned at target Greenfield WI.

  16. Rated 1
    says:

    I have honestly never experienced such pathetic customer service. I bought sheets in Bellingham and when I got home to Vancouver, Canada, there were rips all throughout the sheets. I obviously did not want to have to drive back so I called the customer service line and after much struggle, the representative said she would send me a gift card which would cover the cost of ordering the sheets online. I went to order them only to find out that the international website doesn’t accept gift cards. Why would she think this was a good option? When I called back I found out there was literally nothing they could do for me, and they wouldn’t send me new sheets like any other company would. No wonder you guys failed in Canada, I’m honestly shocked.

  17. Rated 4
    says:

    Negozio a Firenze davvero bello e personale cordiale e disponibile

  18. Rated 1
    says:

    I have never had worst service in the Starbucks than I did this morning. The lady stormed over to the register after making me wait 5 minutes. But I want mad. She threw a sign on the register didn’t say hi and then threw my straw and my coffee at me. Let’s just say I’ll be stopping at Tim hortons from now on because she was enough to ruin my morning. Blonde messy hair. Black shirt. Not very nice.

  19. Rated 1
    says:

    IF YOU ARE WORRIED ABOUT COMPETING WITH AMAZON STOP LOCKING UP ITEMS AND THEN NOT HAVING PEOPLE AVAILABLE TO UNLOCK THEM. I WAITED IN YOUR STORE FOR 10 MINUTES FOR SOMEONE TO COME HELP ME BUY 3 PAIRS IF HEADSETS AND NO ONE EVER CAME. I LEFT AND BOUGHT THEM ON AMAZON. THIS ISNT THE FIRST TIME YOUR STORE HAS BEEN UNDER-STAFFED OR OUT OF MERCHANDISE WHEN I NEED IT. THAT WAS LAST NIGHT. HEADSETS DELIVERING TOMORROW. THE NO HASSLE IS WORTH THE WAIT.

  20. Rated 4
    says:

    I visited Matalan Wolstanton 000062 and was in need of help a young lady called Hannah Wilkes was brilliant.she did her very best to get me what i wanted. I even rang the store and luckily got Hannah on the telephone sadly they hadn’t got the size collar shirt i wanted.But Hannah rang other local stores she was a delight very refreshing.

  21. Rated 1
    says:

    The stupid manager from one of the Target’s in McAllen TX doesn’t like to take Target coupons with manufacturer coupons.
    I’m fuckimg tired of having to explain the Target coupon policy to them!!
    So fucking tired!!
    Yes, I know how to coupon. But the idiot manager doesn’t know how to accept the damn coupons. The Rimmel brand coupons don’t scan, ever. They have to manually input the code. They couldn’t even do that.

    Whenever a coupon says “any product”, (of whatever brand) ITS ANY FUCKING PRODUCT
    Doesn’t specifically have to be the PICTURE ON THE COUPON

    If Target is going to hire unexperienced people as managers, then TRAIN THEM.

    This isn’t the first time it happens to me.
    If ibwhere counting, it would probably be the 70th time it happens. Not only me, I have friends and family who have had the same problems.

    I’d rate it 0/5 ⭐

  22. Rated 1
    says:

    Dvsksogvr

  23. Rated 5
    says:

    I bought a lovely rug. Very pleased with the way staff dealt with us. The product is wonderful. I have always been a fan of Dunelm. Their variety of curtains is amazing. All my new house curtains came from Dunelm.
    They always come up good home decor ideas and the isles give you options of furnishing that blend together . So all in all it’s 5/5

  24. Rated 1
    says:

    I can honestly say i will never go back to target! The last 2 times ive gone in to the topsham, maine location the same tall red head gentleman is working in toys/electronics. He is very forward/flirty. He even touched my shoulder. I tried to just say no im fine and go to the next isle and he followed still trying to talk. Im not one to complain but he made me extreamly uncomfortable and when i told a few friends about it one confessed she had the same type of interaction with him. I love your store but if i dont feel comfortable/safe with the employees i wont be back.

  25. Rated 2
    says:

    There is a sync issue with your online order management system. I places and order for store pickup. Got an email that it was ready to pickup and would be held until Sunday. Clicked on link to add a day. That screen said it would be held until Wednesday. Then I get an email on Tuesday saying my pickup order has been cancelled. ??

  26. Rated 1
    says:

    I shop at target in Holyoke Ma. I know your guys in Starbucks is very new, but hire better people. I can seriously say I’ve never been “shooed” away hand signal while exclaiming so rudely “I’m NOT OPEN!” Thought target was open till 10? Doesn’t that mean the starbucks is supposed to be? That is what another girl who worked here told me. This incident took place at 9 pm , march 27th. I can safely say it instantly put me in a bad mood. Thanks rude lady from Starbucks target!

  27. Rated 5
    says:

    I was impressed with the people who works in the entire store looking great friendly and helpful. I remember one time with lots of my purchases I forgot my cellphone in the register and a girl name srivathana call me immediately to grab my phone with her genuinely attitude makes me to see how honest the staff is makes me comfortable to shop in 102 Burlington mall Primark you guys rock with your excellent services. Keep it up

  28. Rated 5
    says:

    Hello Target Corporation,

    I just wanted to say Thank You! Today March 15th, 2017 I had a great experience with the staff at 4220 N 5th Street Hwy Temple, PA 19560. I had called earlier that day to ask a simple question in regards to “faxing services”.

    The person who answered the phone just simply said “Hey”. I thought that was odd because normally a retail business would say “Hello, this is Target! How may I assist you?”. So anyways I asked the person “Do you guys have fax services for guest?”. The person answered “Yes”. I got in my car and drove to my local Target in Temple, PA. I waited in line at customer service. When I got to customer service the employee said they did not offer faxing services then I explained that I had called in advance and was told that Target does offer fax services.

    We eventually found out that a hostile customer PICKED UP THE STORE PHONE pretending to be an employee. The workers were taken back by this customer earlier when I had called. They were disappointed not only because a guest was that “BALLSY” but that he gave me wrong information in regards to faxing services. Needless to say, these two wonderful ladies were still able to help me out! They were able to use a fax machine in their lunchroom.

    I do not want to get anyone in trouble for this incident but I am truly grateful that they were still able to help me out!!! I appreciate an employee who goes that extra mile for the guest! In return I stayed at Target and decided to shop. Spent $80 on this shopping trip. If the employee would of not helped me in anyway possible, I would have taken my business to Staples. Thank you for having wonderful staff and I hope you guys let this store know they are appreciated!

    Thank you,
    Sirrena Kresley

  29. Rated 3
    says:

    I can’t get the survey to open! I bought a blouse for my day out, I put it straight into the wardrobe, when I went to wear it I came across make-up on the inside of the collar,I wonder if the staff check thoroughly when people try on yr clothes /returns, slightly peeved,

  30. says:

    Díky autorům blogu i VÄ›rce za rozhovor, tak nÄ›jak mi to dává nadÄ›ji, že i v tom &qtÅo;stu™edním vÄ›ku" :-) má lezení požád smysl a je kam jít i když "síla mizí a morál ubývá…" Celkem zajimavé jsou úvahy o tom, že vlastnÄ› nikdo neumíme moc lézt :-). K tomuto tématu bych pÅ™idal svá dvÄ› oblíbená rčení (neadresnÄ›): "Silový typ bez síly" a "Čím vÄ›tší síla tím lepší technika" (zvlášť pro Kras platné)Staník Å .

  31. Rated 2
    says:

    As a long term retailer in Canada, I kee hearing how Target is losing sales and I was interested to see for myself. Today I visited your store in Sante Fe and was I disappointed! What a change from the very positive experience I remembered from my visits to your Florida stores a few years ago. Some examples-

    . Many products out of stock or shelf empty

    . No in-store WOW specials -( Walmart does this very well)

    . fresh vegetables and fruit well generally not fresh or in good condition

    . Staff were very reluctant to engage with not one team member saying Hello to us

    . Merchandise mix was very low quality with lots of house brands and only average prices – no WOW again

    . Footwear seemed all to be low quality house brand – lots of “plastic” shoes

    I could go on but I see now why your sales are slipping. I encourage you to look at new ideas and a complete re- think of current strategies or risk having Walmart along with off prices stores such as ROSS and TJ Max take all of your businesss. You lost it in Canada by not listening and adapting and I hate to see you go down the same road in the US!

  32. Rated 3
    says:

    Very disappointed in your hygiene at the cafeteria tables not cleaned cups constantly stained utensils also dirty complained many times regarding this

  33. Rated 1
    says:

    I have been shop in Target in Nora plaza off 86 Michigan Road for couple of months now. And I will never shop there again. They’re very very racist, I have watched security & Lod only watching African American kids thru the whole store.

  34. Rated 5
    says:

    The workers are great and the food too

  35. Rated 5
    says:

    Really nice clothes and discounts

  36. Rated 4
    says:

    love this .

  37. says:

    Extremly Very Bad experience on 17/12/2016. Nike Access park.i am disturbed at the way a particular staff member with dread locks at the door can be utterly rude. My Son was in th store and i tried to explain i evan asked him to call my son as i needed to give him cash to pay. the door was slamed in my face. i was so shocked to think that Nike can employ a person like this… where is you customer service ethics. i would like this individual to be delt with…. i am very furious and will take this further if this matter does not get delt with.

  38. says:

    Purchased a rug this week on line at $179.99, the rug was 20%off, today received a text message that all area rugs 59.99 and up are 40% off. I called to see if I was eligible for a price adjustment on my purchase and was denied. So I said I could purchase the rug online today to get the 40% off and then when my first purchase arrives take it to Target for a refund. Isn’t this poor customer service as a run around for me and for the stores. I am a first time online shopper for Target and your response will determine if I continue. The transaction No. for my purchase was:
    9216546076908. Thank you and look forward to hearing from you.

  39. says:

    Perfect ,i love nike and seles guy was ecelent

Survey Discussion