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Walgreens Cares Customer Satisfaction Survey

Have you purchased at Walgreens? How do you like your visit experience? Voice your opinions in the Walgreens Cares customer satisfaction survey, and you may receive better customer services next time. Meanwhile, you have the chance to win a $3000 grand prize as long as you are a legal resident of U.S aged 18 or older.

Walgreens Customer Satisfaction Survey Guide

  • Go to the survey site given in the first Reference Link at the bottom
  • Select the language used to finish the survey from English and Spanish

Walgreens Customer Satisfaction Survey

  • View the Official Rules and Winner List at the bottom of the page or through the Reference Links below for learning more about the sweepstakes after finishing the survey
  • Enter the survey number & password located on your receipt and click the “Take Survey” button to continue

Walgreens Customer Satisfaction Survey

  • Follow the instructions to complete the survey

About Walgreens
Walgreens, founded in 1901, is a chain of drug stores in the United States, based in Chicago, Illinois. It provides products as well as pharmacy, health and wellness services to customers. It is the largest drug retailer in America. Apart from the large selection of products, the company has been employing more and more talents from all walks of life. Those who are in need of a job or want to refresh his or her career can finish a Walgreens careers after which you may get a interview chance to be one of the team member.

Reference Links

  1. Walgreens Customer Satisfaction Survey Link: www.wagcares.com
  2. Walgreens Customer Satisfaction Survey Sweepstakes Official Rules
  3. Walgreens Customer Satisfaction Survey Sweepstakes Winner List
  4. Walgreens Official Site: www.walgreens.com

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Rating 4.179votes

  1. Rated 5
    says:

    Cesar at store #03870 on Hwy 6 north was very helpful in assisting with photos.

  2. Rated 5
    says:

    Jeremy at store #10240 was very helpful and knowledgeable about his job. He is always very helpful when I visit this location, he has helped me a number of different times. He even remembers me by name. He know how to keep the customer happy that’s for sure! Give this boy a raise!!

  3. Rated 1
    says:

    For several weeks at 3802 cedar spring dallas texas , I have experienced such a rude treatment from one of the employees,!named( nequila)I was trying to checkout and pay for my medicine,she acts as though I were an annoyance .in one instance she said she has no patience in dealing with customers ….she had a nasty attitude,she was rude as hell !!what a bad customer service .she get paid so she can fuss at customers and treat them like trash ,,is she continues to have this attitude the store will lose customers over time .trust me no body like to be treated like that .customers are not an annoyance,we are the ones who pay her salary.hope the manager reads my comments and take care of that ,,,,,,,,and I hope it was helpful

  4. Rated 1
    says:

    I was at walgreens at 3802 cedar spring dallas texas and they have rude employees ,there names are nequila she is very rude ,she drinks alcohol while working at the store and she stinks ,she is very nasty and the other is a cashier guy his name is alfered he is very rude he talks very loud .

  5. Rated 1
    says:

    I have been getting my sumatriptan tablets from your pharmacy for 15 years. Today I picked up my prescription,it was packaged differently,pills different shape.Found out these pills are from India.Under these circumstances I will no longer be using your services.very unhappy

  6. Rated 5
    says:

    Lydia the cashier from Walgreens on magnolia and Coldwater Cyn was very helpful and pleasant!!

  7. Rated 1
    says:

    We went to the Walgteens pharmacy in Missoula, MT at Reserve from 1200 to 1300 (July 7th) on Reserve Street. I needed 1 cc syringes for small volume testosterone injections. They only had 3 cc syringes. I understand nothing can be done if they or not in stock, but I have never been treated so rude by a pharmacist. I’ll continue going to Walgreens and thought you would want to know how she acted.

  8. Rated 5
    says:

    Very good cashiers

  9. Rated 5
    says:

    Jgfgcgikcgkgdigdogd

  10. Rated 1
    says:

    I went to the Sykes Creek, Merritt Island pharmacy today and have never been treated so poorly in what was suppose to be a professional setting. I normally get my dogs Rx filled at a specialty pharmacy but they were out so they kindly called the Rx in to Walgreens. I go to pick it up at the drive thru and they charge me $114.00. It old the young girl that my pharmacy charges $31.32 for the same Rx and asked if she was possibly looking at my husbands Rx bill. She gave me a look like I was stupid. She puckered her lips and raised one eyebrow and said, in a nasty tone “it’s for your dog “ain’t” it”. I said yes. She then repeated the price. I told again that I’ve never paid that much for this Rx. She picked up the phone, as if pissed off, and proceeded to call my pharmacy. She hung up and said “they said they never filled this Rx for you”. I told her I’d be back. I pulled into the parking lot, called my pharmacy and told them the situation. I spoke to the pharmacist who told me “no no no I spoke to her myself and told her we filled it last month. I’ll call them again right now”. I them pulled into the drive thru and a different, older woman came to the window. I told her what happened and that my pharmacist was going to call them. I’m a very snobby tone she said “well they haven’t called yet”. I told “I realize that but I had a question” and proceded to ask her the cost of my dogs Rx. Again I was told $114.00. I asked her if they match competitors price and she said “no ,we don’t match competitors prices”. She said it in a tonw like Inwas suppose to know that. I’m sorry to say but Walgreens has always been my one stop shop, bit because of the Rx prices and the attitudes of these to pharmacy workers, I will NEVER step foot in Walgreens again, and that’s a shame because I know all the other staff by name and always enjoyed interacting with them. Now my husband has pulled all of his Rx from Walgreens as well and I will make sure all of my friends know about my experience today….and the highway robbery of their cost of Rx.

  11. Rated 5
    says:

    Great Customer Care

  12. Rated 1
    says:

    Weekly ad with weekly sales items never available

  13. Rated 5
    says:

    Monise, a pharmacist, at the San Pablo Rd and Beach Blvd location in Jacksonville FL not only just brought light to a hysterical situation but surely took charge and saved the day for my very sick 10 month old son. There was an error within our insurance company and they had dropped my son from coverage preventing me from getting his meds that were a dire need. She took it upon herself to investigate and clear after an already two day event in which no one else would. If not for Monise my son will still be suffering without his meds. The world needs more people like Monise.. Good job Walgreens!!!! Thank you sooooo much Monise

  14. Rated 5
    says:

    The person in pharmacy very nice and help her name is Raykiesha in monstros
    In houston

  15. Rated 5
    says:

    Staff at the store is always friendly and helpful. The lady at the register was exceptionally helpful to my wife in finding a specific product.

  16. Rated 5
    says:

    Walgreen’s is convenient, offers sales. Buy one, get one free.

  17. Rated 3
    says:

    I moved my pharmacy supplies to your store on Redwood Street here in Vallejo, Ca.due to Rayleys Store closing the 20th of this month. There has been a sufficient rise in Pharmacy at your store on Redwood Street. There are 3 cash registers at the pharmacy, and most of the time only 1 technician working a register. Since Rayleys moved their customers to your store, couldn’t we get at least 2 more techs. at the registers. Some of the elder people that come into the store for their meds, can not stand in line for long periods of time. Please! Can you help???

  18. Rated 5
    says:

    I never have a problem with anyone at Walgreens. They are helpful and kind. Krystal waits on me often and is always pleasant and helpful.

  19. Rated 5
    says:

    I am RARELY dissatisfied with anything at Walgreens, be it pharmacy, other shopping items, customer service, photo… I usually walk out of a Walgreens with a smile on my face! Thanks especially for the great customer service!

  20. Rated 5
    says:

    Anna @store 10901 deserves so much praise. She puts a smile on my face every time I go in there. I look forward to having her serve me and my family.. Great employee in your pharmacy… I look forward to being a lifelong Walgreen’s customer because of her.

  21. Rated 5
    says:

    Anna the technician at 10901 is very prompt, kind, and answered all my question I had for her. You need more people like her working there. She’s great.. She deserves a bonus.

  22. Rated 5
    says:

    Technician Anna at store 10901 is very courteous and sweet. She made me feel like truly mattered and I was served with a some and treated with respect. I give her 5 stars.

  23. Rated 5
    says:

    I want to give a five star rating to pharmacy technician Anna at store 10901 for being kind, understanding, and overall very knowledgeable… She’s an asset to your company.

  24. Rated 5
    says:

    Moises in Miami Beach liquer store on 5th and Alton is a reason to visit the store.
    Always smiling and friendly with good sense of humor.

  25. Rated 5
    says:

    I love going to Walgreens, Some of the people working there have been there 20 years or more. It is a nice feeling.

  26. Rated 4
    says:

    Awesome.!! Simply awesome

  27. Rated 5
    says:

    I had a slight prescription mix-up and Akelah at Duane Reade, 155 East 34th Street NYC, was very helpful. Her attention to detail and pharmacy knowledge is greatly appreciated.

  28. Rated 5
    says:

    Was at Walgreens in Spokane Valley WA on Spauge and Pines, Tanya was very helpful with me and my girlfriend. Explained to us about earning points to get reward money on other purchases. She was very pleasant and patient.

  29. Rated 1
    says:

    I was at the Walgreen’s on Ryan street in lake Charles. I went in and asked to buy a pack of marlboro special blend the red kind and the cashier said that I had to point to them that she wasn’t grabbing them. I Gave her my id and asked to look at the civaretts because they didn’t look like the right kind and she pulled them away and said she wasnt going to sell them to me since I didn’t know what kind they were and looked like i was buying them for me. I have never seem such horrible manners. She was rude as can be and I will not be returning. She has dark brown hair and

  30. Rated 5
    says:

    I never have a problem.I love shopping there at Springfield Ave Newar Nj , and they have what I want at a reasonable price.

  31. Rated 5
    says:

    #15554 2 Woody Baltimore ave Lansdowne pa 19050 is the best walgreens in my area the managers and customer service team is wonderful they have positive attitudes and very welcoming love goin there Alexander Foster and Justin is great

  32. Rated 4
    says:

    1: Please use keypad at all times,skip the automated voice dialog all together – Like refill a prescription – press one; check the prescription status – press two.etc This is much more clear than trying to understand the human voices.
    2: You should really do all the prescription refill on line.Once the file for each patient are estaablished ,it is much more easier for you and the patient to refill prescription on line.Thys would know what and which medicine to refill;instead trying to hear by each prescription one by one and at many times the patient does not heard it right,they donot have the chance to hear it repeat again ,you shall make it possible to revert back to pharmacy staff to correct and finish it.
    3: Many times the hearing tone has stopped and we still have not the pharmacy staff online and you hang up on the patients repeatedly when we try to call back again and the very same situation get repeat again.
    4: Just establish a file for each patient and they can order on line on your web site.I have been doing this for a very lonh time until suddenly you switched from my local Walgreen store to this 404-733-6800 central location.Why can’t you do the same thing – make it possible to allow patient to order their prescription on line and you tehn make the delivery or revert back to their local store ,they can go there and do the pickup at their conveience.
    This is my best advice and experience as I have been getting all my meds at Walgreen since 2009 and beyond. I also had experience back in 1991 when my meds were ordered from yourpredeccsor before your brought out

  33. Rated 1
    says:

    I am SO tired of going into Walgreens in the evening to the pharmacy and having to spend an hour to drop off and p/u my RX’s. Tonight I had to go again and this time the PHARMACIST herself was the ONLY one there. She was having to help at the window, the counter, fill the RX’s plus check people out!!! What gives Walgreens the right to treat their customers AND their employees this way????? Just because they are the only pharmacy open at this time DOES NOT give them the right to do this. I PROMISE…..if I do NOT have to go in there at night I NEVER WILL AGAIN!!

    Cudos to the pharmacist though…..she was very friendly, professional and didn’t let it get to her! She was the ONLY good thing about my visit to Walgreens tonight!

  34. Rated 5
    says:

    Amazing people work smoketown Rd. Woodbridge VA pharmacy is great Team.

  35. Rated 1
    says:

    I trust in survey honestly, after I receive check cashier$$$$. ???????
    I think Walgreens is very good store, don’t make this for customers, void en receipts.

  36. Rated 5
    says:

    MS.. AIMEE, AND EMPLOYEE WAS VERY HELPFUL AND AWARE OF THE NEEDED STEPS TO ACCOMPLISH THE COORDINATION OF BENEFITS, SO THAT BOTH MY INSURANCES COULD BE USED. THIS SAVED ME MONEY WHICH I COULD USE TO PURCHASE OTHER PRODUCTS FROM WALLGREENS, THE COMPUTER SYSTEM IS NOT DESIGNED TO HELP CUSTOMERS AUTOMATICALLY WHEN THEY HAVE TWO INSURANCES , SUCH AS I. I AM RETIRED MILITARY AND ALSO GOODYEAR TIRE AND RUBBER COMPANY. I HAD 35.5 YEARS WITH GOODYEAR AND 37 YEARS WITH THE ALABAMA AIR NATIONAL Guard. I HAVE GY AND MEDICARE AND TRI-CARE FOR LIFE. I AM 70 YEARS OLD AND I HAVE PAID MY DUES BOTH MILITARY AND CIVILIAN EMPLOYMENT. I DEEPLY APPRECIATE WALGREENS HAVING AN EMPLOYEE SUCH AS AIMEE WHO WORKS IN THE PHARMACY . GOD BLES HER FOR HELPING ME. THANKS. ROBERT SOSEBEE

  37. Rated 5
    says:

    I would like to commend Katherine Boyle Sheffield, who works with the cosmetic, beauty section at the Walgreen’s on Taylor Rd in Montgomery, AL. She is extremely knowledgeable about the products and is patient as I talk through the benefits and the most appropriate products for my skin, hair, and fragrances. Thank you Katherine. Janet Reese

  38. Rated 5
    says:

    I always receive excellent care when I go to Walgreens. The pharmacist are so wonderful! Always answer all my questions, always helpful, and also very kind to me. There is a Walmart that is closer to my house but, I rather drive a little farther just to go to Walgreens. Thank you for having such kind people working at your store.

  39. Rated 5
    says:

    I am actually an employee, but I just wanted to say how grateful I am for the work and life resources program. It has been extremely helpful to me in the midst of personal crisis. I do not know her lest name, but one the representatives, Shannon, took my first call, and left great detailed notes apparently. I have received follow up calls with representatives simply checking on me and it has truly paid a significant role in my healing process. I am truly grateful for this resource.

  40. Rated 5
    says:

    Jonnie is very nice!

Survey Discussion