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Zizzi Customer Satisfactory Survey

Now you have a chance to tell Zizzi restaurant how it doing. What is your favorite menu at Zizzi? Please share with Zizzi. It is easy to finish the survey and reserve your chance for £1,000 cash prize and enter into the daily prize draw to win a meal for 2.

Zizzi Customer Satisfactory Survey Guide

  • Visit the survey page
  • Read the Terms and Conditions
  • Enter the 12 digit survey code from your receipt in the box below
  • Click the “ENTER” button to continue the survey

 Zizzi Customer Satisfactory Survey

About Zizzi
Zizzi is a chain of Italian restaurants found across the United Kingdom. The menu includes a selection of pasta and pizza dishes, plus salads.

Reference Links

  1. Zizzi Customer Satisfactory Survey Link: www.tellzizzi.co.uk
  2. Zizzi Customer Satisfactory Survey Terms and Conditions: ww18.empathica.com/sxml/zizzi/rules/rules.htm
  3. Zizzi Official Site: www.zizzi.co.uk

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Rating 4.313votes

  1. Rated 4

    Great night out. Lovely food and waitress (Lauren – Southampton) was a hoot. We’ll definitely be back.

  2. Rated 1

    Really slow and terrible service for mediocre food- won’t come again. We waited ages for our order to be taken, ages for our drinks to arrive and it was almost an hour before we finally got our starter. Assumed after this our main would come quickly but alas, waiting ages again. Explained to the waitress that the food was particularly slow in arriving to which she responded “I’ve given your order to the kitchen – there’s nothing else I can really do”. she said she expected it would be just another few minutes- it wasn’t. Our food arrived and was not worth the wait- the pasta was really dry, the prawns very over cooked and the pizza short on toppings. Just before we had finished our mains we asked for the children’s ice cream to save time. I assumed after our complaints they would bring the ice cream straight away- sadly optimistic! The manager finally bought the ice cream over, almost 2 hours after our arrival and we expressed our dissatisfaction at the waiting times- to which the manager replied “I wasn’t even supposed to be working tonight but I got called in because they were busy- what else can I do”?! really awful service for dull food. Pizza express next time!!!

  3. Rated 5

    My husband and I had diner on Saturday at zizzi in Hatwards Heath. Our meal was excellent and staff, especially incredibly helpful young lady called Sabina who had an excellent knowledge of the menu and gave us some great advice on what to choose. We will definitely visit again!

  4. Rated 5

    We were a party of 6 friends who had a wonderful experience at your restaurant Sunday 19th March. atFantastic food and wonderful service. We were most fortunate to have Alex very professional and friendly. We will definitely be back on our next visit to Harrogate.

    Regards laura downs

  5. Rated 5

    Great service

  6. Rated 5

    we had an amazing lunch at zizzis, food was nice and beat our expectation, our waitress wanida was reallly looking after us! well dobe guys

  7. Rated 5

    Food always excellent and service very good even when busy .

  8. Rated 5

    Awesome carbonara and service excellent

  9. Rated 3

    The meal was absolutely super. My wife and I had a late lunch, due to work; so I had a starter with an extra, which tasted superb, then I had a dessert, which I asked Jenny to make for me, because of a special diet I was on. She went to the kitchen and brought the product for me, so that I could examine the content. She then made a concoction for me, which wasn’t on the menu (in fact it was a mixture of 2 items on the menu), which when she and the chef finished, tasted absolutely heavenly.

    A beautiful experience on a rain drenched Tuesday afternoon.

    Thanks Jenny, your smile and your service was beautiful and first class.
    Kind regards.

    Pat Reid.

  10. Rated 5

    Customer service was absolutely amazing, Karen and Jed were extremely nice and helpful, so polite and kind towards us all, thank you

  11. Rated 4

    Really enjoyed the food and excellent service

  12. Rated 4

    We visited Zizi for the first time yesterday .. 14 Feb. We had been to the cinema and then decided to go to Zizis for some pasta. We had Tesco vouchers. It was 2.00pm in the afternoon. There were about three other couples in the place. We are OAPs in our 70s and on a budget. We had our meal (which we enjoyed) and the waitress was most pleasant. We got the bill and handed in the vouchers to which we were then told that they could not accept them because its VALENTINES DAY. I could understand it if it was evening and the place was full! We were not even celebrating Valentines Day …. it was just another day for us oldies.

  13. Rated 5

    Me, my wife and my two kids was visiting your restaurant today at lunch time. We always enjoy our time at Zizzi Bromley. Staff is always really friendly and attentive. Today we were served by Malvina who offered us a two glasses of prosseco knowing it’s my wife’s birthday. We know Malvina for few years now and she’s always very cheering to our kids and makes as feel very, very welcome there. Only concerning fact about our’s visit was one of the chefs using swear words to her especially in front of our kids. It is unacceptable and we hope it won’t happen again!!!


  14. says:

    Visited Zizzi baker street and was impressed with speed of service and the friendliness of the stuff especially the guy behind the bar (Elvin). I’ve been in many Zizzi restaurants before but this time felt the need to write a review

  15. says:

    Visited your Cardiff resturant in St Davids centre Saturday 28th January
    I was very disappointed with my meal , the pasta used for the tortolini parcels was tough. Was like chewing cardboard and the portions were very small certainly not adequat for a main course, I would have Sent my meal back bu my granddaughter asked me not to complain as she would be embarrassed.
    I did tell the waitress when I paid the bill, my first time in Zizzi and the last, also no bread or iced water provided, these are are included in meal prices at most good restaurants, l spend a lot of holidays in Italy and zizzis has no right be called Italian

    Mrs lynda morgan

  16. says:

    Wonderful service and exccellent food always a joy to go to for celebrations well recomended

  17. says:

    My son and l went to Zizzi’s in the o2, Millenium Way, London. We had a lovely meal and Excellent Service from Terry.

  18. says:

    Very successful visit, lovely meal and good service.

  19. says:

    Excellent food and service from Russell.

  20. says:

    Lunched at Durham Zizzi’s at 12 o’clock (opening time)
    Had so much been looking forward to the Spiedini Pollo but was advised there were none left?? So there was no chicken left in the restaurant which had just opened and had a chef …… How can this be?
    Ended up having Pollo Prosciutto @ £13.25 which consisted of a small piece of chicken breast, 6 conker sized potatoes and 4 green beans. Could’nt help but be disaappointed and feel totally ripped off :-(

  21. says:

    We were clearly forgotten about, had to wait over an hour for our mains to come out. We therefore didn’t order desert and went somewhere else.

  22. says:

    Loved the service and the food..
    Magdalena was an excellent host..
    Will be back soon.

  23. says:

    We had fun. Ice cream wasn’t so creamy . Will come back

  24. says:

    My wife and I had lunch yesterday at Zizzi Royal Exchange Square, Glasgow. Our meal was excellent and the staff, particularly Przemek, were very friendly and efficient.

    We use a number of restaurants in Glasgow on a regular basis and will add Zizzi to our selection.

    Thanks and regards,

    Eric Layden

    The code which I was given is 6J3230 010138, The box above does not seem to be operational

  25. says:

    Good meal food service and very friendly waiter memet :)

Survey Discussion