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Post Office Tell Us Customer Survey

Do you think the service of Post Office is considerate and helpful? You can tell Post Office your evaluation through this customer satisfaction survey. Upon completion of the survey, you will get a chance to win 250 pounds worth of High Street gift vouchers.

Post Office Tell Us Customer Survey Guide

  • Visit the survey page mentioned in the Reference Links
  • Choose the method of your entry, using invitation card or receipt

Post Office Tell Us Customer Survey

  • If you use an invitation card, enter the branch response code, visit date, language and click on “Enter”

Post Office Tell Us Customer Survey

  • If you use a receipt, enter the branch postcode, visit date, language and click on “Enter”

Post Office Tell Us Customer Survey

  • Answer some questions based on your experience there

About Post Office
Post Office is a retail post office company in the US. It provides postage stamps, banking to the public nationwide.

Reference Links

  1. Post Office Tell Us Customer Survey Link: www.postoffice-tellus.co.uk
  2. Post Office Official Site: www.postoffice.co.uk

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YOUR RATING
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Rating 4.725votes

  1. Rated 5
    says:

    nice and friendly

  2. Rated 5
    says:

    I was in Birmingham city centre post office, first time using the self posting service and Naj 0132012 was very helpful ensuring I did everything correctly and used the correct label for the postage it was a fast and proffecinal service I will be using this service again

  3. Rated 5
    says:

    I would like to leave feedback for Ros at Yeovil main post office so helpful friendly informative and extremely helpful

  4. Rated 5
    says:

    I was at swiss cottage branch 0420050 and the service given by chetna was excellent quick and in good manner. I was very pleased.

  5. Rated 5
    says:

    I would like to leave feedback for Sindy 1730339 who served me in WATFORD Post Office yesterday. She was extremely pleasant, efficient and helped me to process my application with ease.

  6. Rated 5
    says:

    I was served today at the counter in Bolton post office and the lady was really helpful her name is agnes 5569648 and she really made me understand thing’s I have took out life insurance

  7. Rated 5
    says:

    BOOKHAM POST OFFICE, SURREY

    ALWAYS A FIRST CLASS SERVICE AT BOOKHAM. EFFICIENT, PROFESSIONAL AND FRIENDLY. COULD NOT POSSIBLY WANT ANYTHING BETTER.

  8. Rated 5
    says:

    High Steet Kensington branch,
    Thank very much to the management who use well trained staff like Raj, She has provided an Excellent service and used great marketing skills to serve customers and sell products and services. I wish all the best and success for all the staff and management.
    Good Luck.

  9. Rated 5
    says:

    Excellent service from the Bridgend branch

  10. Rated 5
    says:

    POST OFFICE 009 408 4 served by Sandra
    Very helpful, patient and pleasant. Really professional – nice to encounter service with a smile. Thank you very much.
    Jean Hensey-Reynard

  11. Rated 5
    says:

    Post office branch 1050053 served by Javed who was very helpful and knowledgeable

  12. Rated 1
    says:

    I have tried to post a parcel 20″ x 20″ x 36″ & it said on the computer that I could deliver it to a local post office but they would or could not take it. I took it to the parcel post office in the High st they would not take it. The main post office in Billericay High Street were very very reluctant to take it but eventually did. I would not use Parcel Force again if I can possibly help it!

  13. Rated 5
    says:

    Kevin was very nice and help me to sent some money .was wonderful very polite and very fast and efficient service. Very helpful. Best ever .

  14. Rated 5
    says:

    I have sent nine small parcels from my local post office to my son and family in Australia. Each has arrived safely and undamaged.
    Each parcel took about 10 days from the day I posted them to them arriving at their front door. The parcels were delivered to their door -no travelling to pick up from a distant depot. Very pleased indeed.
    The service from the post office in Guildford was always very friendly and helpful. Sue was exceptionally kind in explaining about the best sizes and weights to post for optimum cost savings.There is always a smile too!
    Branch Response Code :- 0859230

  15. Rated 5
    says:

    I love my Lancing main high street post office and the staff that work there too.

  16. Rated 5
    says:

    Excellent customer service from Emma at quay rd post office bridlington.

  17. Rated 5
    says:

    I VISITED THE STOCKTON POST OFFICE ON THURSDAY 23RD FEBRUARY.

    THE LADY WHO SERVED ME WAS ANN.

    ANN WAS VERY HELPFUL AND PATIENT AS I WAS UNSURE ABOUT HOW I WANTED TO POST MY PARCEL.

    THE CODE IS 0133272

  18. Rated 5
    says:

    I have go to post office the all staff were friendly

  19. Rated 2
    says:

    Awful service at Hemsworth post office tonight after I needed to pick a parcel up but had no id never needed it before what a joke.
    Do you need id for all parcels or when it suits the local post office

  20. Rated 5
    says:

    Very impressed with the service today.make quite a few trips to p o weekly.

  21. Rated 5
    says:

    I went today in the post office in luton Bedfordshire in the mall and a lady name Rhoad she was wonderful very polite and very fast and efficient service. Very helpful. Best ever .

  22. Rated 5
    says:

    Great service

  23. Rated 5
    says:

    I go to the post office in antrim.. Greystone shopping mall.. The staff in here are the best staff ever… In any situation they are always very willing and helpful and go above and beyond their work…. Best ever…

  24. Rated 5
    says:

    Simon was fast, polite and professional. He takes time to speak with customers and make them feel like a person. The local post office is brilliant!

  25. Rated 5
    says:

    I was pleased with the quick and efficient service from Tracey at the Andover post office, she was very knowledgeable and helpful. Service with a smile. Thanks a lot.

  26. says:

    I found helpful stuff at roaman road post office!

  27. says:

    I visited P.O. at Thames Rd Chiswick.The help I received was over and above the call of duty.

  28. says:

    Absolutely brilliant Anne was amazing very helpful and knowledgeable.

  29. says:

    I was disgusted by the attitude of the counter staff member today. So much so, I went back to the Post Office to complain to this person. On odd occasions, he has been at best co-operative and at normal, dismissive, non-attentive, talking on his mobile phone comes first, whilst keeping customers stood waiting in silence and slams down receipts (if given a receipt!) or change. No ‘thank you’ ever utters from his mouth and he slouches all over the counter – all the above mentioned, are on a ‘good day’.
    At eighty-three years of age, I went back to the post office determined to have my say about his disgraceful attitude. I am not the only person to note how he is the worst possible example of anyone to be employed by the post office.
    Someone should speak up because at any age, dealing (or not dealing) with people in his manner is not on and he needs to go get a life!

  30. says:

    I’ve been using the post office at Philpot street, London E1 for many years.
    Never been disappointed with the service received from the there.
    Sanjay (manager) has always been helpful and his customer service has been impeccable; always going he extra mile and advising accordingly.
    His positive attitude and helpful disposition has obviously been passed onto his staff. A great example is Sarah who is equally wonderful to be served by.
    As long as such people run Post Offices I am sure I’ll be using the services.

    Well done you both and thank you.

  31. says:

    I’ve been using the post office at Philpot street, London E1.
    Never been disappointed with the service received from the there.
    Sanjay (manager) has always been helpful and his customer service has been impeccable; always going he extra mile and advising accordingly.
    His positive attitude and helpful disposition has obviously been passed onto his staff. A great example is Sarah who is equally wonderful to be served by.
    As long as such people run Post Offices I am sure I’ll be using the services.

    Well done you both and thank you.

  32. says:

    I use the Post Office in Herbert Rd SE18 (18600701) and the men that run it are so, so friendly. Nothing is ever too much trouble and they bend over backwards to help their customers. Everybody talks about how lovely they are and I’m so glad they run my local post office! I wouldn’t go any where else.

  33. says:

    went to whs Liverpool 1 postoffice 453 4204 was served by a very helpful lady (jacci)
    who helped me with my driving liecence renewal,allthough the postoffice was very busy
    she took her time to help me,big thank you

  34. says:

    Have just returned from a visit to Bridgend Post Office (0186112) where I was served by Ruth who couldn’t have been more helpful.
    My passport application was not as straightforward as most but Ruth, and the rest of the staff, rallied round to make sure they were as helpful as possible and I was treated efficiently and not as an ‘annoying problem’!
    Unfortunately this is not my nearest PO but the more local offices are not equipped to deal with all PO services so, having had to travel in order to receive this service, I’m delighted to report that Ruth went above and beyond to be of assistance. Thank you!

  35. says:

    I was served by Suriya she was extremely helpful and polite she went above and beyond to help me get my passport sorted out if all your staff were as nice as her you would be lucky

  36. says:

    Visited Willowbrook Road, Corby Post Office this morning. Served by Kevin who was,as always, friendly and efficient

  37. says:

    I visit Thorpe Marriott PO, near Norwich often, Jo makes my visits a joy and not chore her people skills are second to none.

  38. says:

    Great help of Ali at 0160202 of BRP this morning. I found Ali to be kind, patient, understanding, easily approachable, people person, respectful, helpful, love and enjoy his work, multitasking and quick, hardworking, a good communicator, explains each step and why, very professional. I was hopeless with my learning difficulty young one when I arrived at the Wealdstone Post Office this morning, worried how her BRP could be done due to her disabilities but Ali made my day and I call him a SPECIALIST BRP STAFF who is experienced in handling disabled customers and children. I also witnessed how Ali helped a parent with their crying baby to do the BRP successfully . The parent left happy. I say a very big thank you to Ali and rate him more than 5 stars. I am very happy with the services I got this morning and will recommend anyone to visit Wealdstone Post Office.

  39. says:

    Great help off Lisa at0172464 with our passport renewal.Thanks

  40. says:

    I just wanted to say that Mercedez, at the Stevenage branch within Smiths was such a help with our renewing passport problems, and with her help our passports went off smoothly and were back in time for our holiday forms to be filled in ! excellent service, thanks Mercedez!…Branch code number 1691295

Survey Discussion