Home » Others » Post Office Tell Us Customer Survey

Post Office Tell Us Customer Survey

Do you think the service of Post Office is considerate and helpful? You can tell Post Office your evaluation through this customer satisfaction survey. Upon completion of the survey, you will get a chance to win 250 pounds worth of High Street gift vouchers.

Post Office Tell Us Customer Survey Guide

  • Visit the survey page mentioned in the Reference Links
  • Choose the method of your entry, using invitation card or receipt

Post Office Tell Us Customer Survey

  • If you use an invitation card, enter the branch response code, visit date, language and click on “Enter”

Post Office Tell Us Customer Survey

  • If you use a receipt, enter the branch postcode, visit date, language and click on “Enter”

Post Office Tell Us Customer Survey

  • Answer some questions based on your experience there

About Post Office
Post Office is a retail post office company in the US. It provides postage stamps, banking to the public nationwide.

Reference Links

  1. Post Office Tell Us Customer Survey Link: www.postoffice-tellus.co.uk
  2. Post Office Official Site: www.postoffice.co.uk

Leave a Reply

Your email address will not be published. Required fields are marked *

YOUR RATING
Rating is required

Rating 4.479votes

  1. Rated 5
    says:

    I used your maidstone branch to renew my driving license. Jen was very helpful and friendly. Putting me at ease and guiding me through the process. Lovely staff at maidstone.

  2. Rated 5
    says:

    Good

  3. Rated 4
    says:

    Very good

  4. Rated 5
    says:

    Always very friendly and helpful staff

  5. Rated 5
    says:

    068007

    I visit the branch on Brockley Road regularly and always have a pleasant experience. The staff especially Jayanthi are soo friendly and caring. She’s very informative and has never failed to deliver high standards of customer service.
    Well done to you ladies and keep up the great work.
    Thank you.

  6. Rated 5
    says:

    Very good

  7. Rated 5
    says:

    0020141

    Had great experience
    served by Steve .
    I visited post offic to get my ID verified was very quick process.took around 5 minutes and I was out . Very good customer services.
    After very long time from post office

  8. Rated 5
    says:

    I was kind ly served and treated with respect! Thanks

  9. Rated 4
    says:

    Rita was helpful

  10. Rated 1
    says:

    Absolut shambles, when to produce my driving licence for my sia badge got to the Woodbridge post office (8 miles away and only transport I have is a push bike) only to be told the systems are down, 10 days later I was told the system is up and running again turned up at Woodbridge to be told the system is down again then had to bike 13 miles to Felixstowe and finally sorted it, why is there not a post office with that service in Ipswich, absolutely descusted with the service

  11. Rated 5
    says:

    ABSOLUTLY OVER THE MOON WITH THE SERVICE I RECEVED TODAY,THE POSTMASTER MARTIN ACTUALLY WAITED FOR ME TO FINISHED WORK SO I COULD COLLECT MY PARCELS AS I WORK LONG HOURS AND WAS UNABLE TO GET TO THEM IN NORMAL OPENING HOURS,ABOVE AND BEOND FANTASTIC SERVICE.
    THANK YOU

  12. Rated 1
    says:

    I have had a considerable amount of angst trying to find a post office where I could have my documents ID Checked due to the Post Office website not being maintained. I went to a local post office near where I was working for the day in Edinburgh on Tuesday and very helpful staff advised that they couldn’t provide this service but if I checked the website I would be able to find post offices that did. I out in the search and discovered that Rutherglen Post Office could do this and was open from 7am. This was great as it meant I could go on my way to work. Tried to do this on Wednesday to find that they have not been opening from 7am since August 2016. Thought I would try Glassford the following day, and only just managed to get there with about 1 minute to spare after travelling there from work, quickly parked the car at a cost of £3, only to find they used to do it but no longer. They suggested West Nile Street or Duke Street. The following morning I was at Duke Street for it opening, and yes I managed to get the documents checked and sent off by registered post to the 3 organisations needing them. This meant I was 45 minutes late for work by the time the business was transacted and I fought through the traffic to get to work. I then discover today that the receipt I have for the ID Checking is not correct and it looks like I only paid £10.50 instead of £21.00. Have to say Post Office is not filling me with confidence. Can’t someone make sure your website is up to date? This has added stress to my life that I did not need. Thank you.
    Rose Main

  13. Rated 3
    says:

    I went to Duke Street Post Office yesterday to get ID Documents Checked. I required two documents three times each. As you must pay for this service in cash (not sure why) I paid the amount of £21.00 in cash with £10 and £20 note and received the change of £9 correctly. It wasn’t until this morning checking receipts, as I had other things transacted paid by card, that I realise the receipt for the ID Document Checking is in fact for £10.50 and not £21.00. I think someone should check that the till balanced last night as by my reckoning it was over by £10.50 assuming that was the only error for the day. It was till No.1 and the server was C. FULTON. Thank you.
    Rose Main

  14. Rated 1
    says:

    I went to pay bills and get a postal order plus stamp on 12/5/17 at Merthyr Tydfil post office, a lady called Arian Parod served me, I paid £111.00 for council tax,£9.00 for welsh water,a postal order for £5.00,fee for postal order was £1.00 plus a first class stamp, this came to £126 and couple of pence, I gave Arian Parod £140.00, I only had £20 pounds notes on me as I had just taken the money out of the bank, Arain gave me £3.00 change, she should have given me £13 and couple of pence change. the till she served me on was the one second or third from the bottom.
    I would be gratefull if you could check amounts paid at the end of the day as I am now £10.00 down on my money. I did not realise I was short changed until I was on my way home.
    Thank you
    David Ryder

  15. Rated 5
    says:

    I went to Hayes branch 2720205
    The lady call Kalai saved me
    She is very friendly and helpful with full knowledge of information.
    Thank you for your good service

  16. Rated 5
    says:

    Excellent service – extremely helpful and polite…. Could not ask for anything more.

  17. Rated 5
    says:

    Nicely giving instructions.

  18. Rated 5
    says:

    Good

  19. Rated 2
    says:

    Paid for a service I didn’t receive.
    Paid for tracked and signed for online. Took it to my local post office which he scanned, only to find out it was just proof of posting and no bar code.. !!!

  20. Rated 4
    says:

    Waiting time was to much staff was helpfull

  21. Rated 5
    says:

    Kim & Ruth were outstanding in helping us with our enquiry

  22. Rated 5
    says:

    First things first the service I was provided with by this gentleman was second to none, absolutely a pleasure, if I could give this gentleman 10 stars I would. The branch I attended was Walworth road branch 02600 7x and that lovely gentleman was Alfred. If there was a Alfred in ever post office there service would be in a fantasy place.

  23. Rated 5
    says:

    I had a really great service today from the staff, they make you feel

  24. Rated 5
    says:

    I would like say, thanks to Mr. Kalpesh from Bruce Grove Post office.
    He has been very helpful with excellent customer schillings!
    He help me with my baby passport application! Many thanks!

  25. Rated 5
    says:

    Excellent customer service

  26. Rated 4
    says:

    response code 0110086
    The lady behind the counter MANALI was most helpful with my passport application , and other inquiries . Very patient p, polite , and all with a smile .
    THANK YOU

  27. Rated 5
    says:

    I visited wood green branch 2040042 & was helped by Tony who completed my return parcel for me, he was so helpful & very polite,thank you so much

  28. Rated 5
    says:

    I have used the Derwent parade ockendon post office for 7 years. I would like to thank Usha who does a great job but also remembers me and is always very nice.

  29. Rated 5
    says:

    I would like say, thanks to Ms Varsha P. from Bruce Grove Post office.
    She has been very helpful with excellent customer schillings!
    She help me with my baby passport application! Many thanks!

  30. Rated 5
    says:

    I would like say special thank you to Tony in the Wood Green Branch code 2040042, He has been very helpful with excellent customer service in using the self postage services and informed me about the available low mortgage rate.

    Adebayo

  31. Rated 5
    says:

    I would like to say thank you Sue in the Alsager Branch code 1532383 you went out of your way to be so helpful this morning.i would give you 10 out of 10 x

  32. Rated 5
    says:

    I was in a post office ( Kingsbury brand) a professional gentleman name CK manger. Very helpful and very knowledgeable , about the insurance I made with him.

  33. Rated 1
    says:

    I posted a birthday parcel to my daughter who’s in Austria to arrive by today but it hasn’t arrived !

    I sent it on Monday 10th April to give it plenty of time, it costs me over £7 !

    Very disappointed

    Gillian Walker

  34. Rated 5
    says:

    Branch 0230049 , assistant Lauria , she was very helpful, , thank you very much for your help

  35. Rated 1
    says:

    Branch response code – 1488074 – Linlithgow, west Lothian assistant there ( Sharon ? Shona ? )
    I dread going in and try to avoid it as the assistant there ( Sharon ? Shona ? ) is extremely rude and offhand and I find when I am served by other assistants they attempt to try to push thick parcels through the slots which checks the width, however Sharon ? Shona ? does not attempt to try and charges extra.

  36. Rated 5
    says:

    The best thing the post office attendant Irene wore was her smile! It lit up the post office and made my poor attempt to fill in the passport form correctly reparable – with Irene’s help I succeeded – thank you post office for employing such helpful people!

  37. Rated 5
    says:

    Excellent customer service received by Alan very helpful and advised me about other services

  38. Rated 5
    says:

    Branch code 0120049.sharon provide me good service 1to 5 I gave full marks 5

  39. Rated 5
    says:

    I was serve by the above name person she was very polite and I enjoyed her Sevice.

  40. Rated 4
    says:

    Very helpfull, friendly staff.

Survey Discussion