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Post Office Tell Us Customer Survey

Do you think the service of Post Office is considerate and helpful? You can tell Post Office your evaluation through this customer satisfaction survey. Upon completion of the survey, you will get a chance to win 250 pounds worth of High Street gift vouchers.

Post Office Tell Us Customer Survey Guide

  • Visit the survey page mentioned in the Reference Links
  • Choose the method of your entry, using invitation card or receipt

Post Office Tell Us Customer Survey

  • If you use an invitation card, enter the branch response code, visit date, language and click on “Enter”

Post Office Tell Us Customer Survey

  • If you use a receipt, enter the branch postcode, visit date, language and click on “Enter”

Post Office Tell Us Customer Survey

  • Answer some questions based on your experience there

About Post Office
Post Office is a retail post office company in the US. It provides postage stamps, banking to the public nationwide.

Reference Links

  1. Post Office Tell Us Customer Survey Link: www.postoffice-tellus.co.uk
  2. Post Office Official Site: www.postoffice.co.uk

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YOUR RATING
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Rating 4.68votes

  1. Rated 5
    says:

    I have go to post office the all staff were friendly

  2. Rated 2
    says:

    Awful service at Hemsworth post office tonight after I needed to pick a parcel up but had no id never needed it before what a joke.
    Do you need id for all parcels or when it suits the local post office

  3. Rated 5
    says:

    Very impressed with the service today.make quite a few trips to p o weekly.

  4. Rated 5
    says:

    I went today in the post office in luton Bedfordshire in the mall and a lady name Rhoad she was wonderful very polite and very fast and efficient service. Very helpful. Best ever .

  5. Rated 5
    says:

    Great service

  6. Rated 5
    says:

    I go to the post office in antrim.. Greystone shopping mall.. The staff in here are the best staff ever… In any situation they are always very willing and helpful and go above and beyond their work…. Best ever…

  7. Rated 5
    says:

    Simon was fast, polite and professional. He takes time to speak with customers and make them feel like a person. The local post office is brilliant!

  8. Rated 5
    says:

    I was pleased with the quick and efficient service from Tracey at the Andover post office, she was very knowledgeable and helpful. Service with a smile. Thanks a lot.

  9. says:

    I found helpful stuff at roaman road post office!

  10. says:

    I visited P.O. at Thames Rd Chiswick.The help I received was over and above the call of duty.

  11. says:

    Absolutely brilliant Anne was amazing very helpful and knowledgeable.

  12. says:

    I was disgusted by the attitude of the counter staff member today. So much so, I went back to the Post Office to complain to this person. On odd occasions, he has been at best co-operative and at normal, dismissive, non-attentive, talking on his mobile phone comes first, whilst keeping customers stood waiting in silence and slams down receipts (if given a receipt!) or change. No ‘thank you’ ever utters from his mouth and he slouches all over the counter – all the above mentioned, are on a ‘good day’.
    At eighty-three years of age, I went back to the post office determined to have my say about his disgraceful attitude. I am not the only person to note how he is the worst possible example of anyone to be employed by the post office.
    Someone should speak up because at any age, dealing (or not dealing) with people in his manner is not on and he needs to go get a life!

  13. says:

    I’ve been using the post office at Philpot street, London E1 for many years.
    Never been disappointed with the service received from the there.
    Sanjay (manager) has always been helpful and his customer service has been impeccable; always going he extra mile and advising accordingly.
    His positive attitude and helpful disposition has obviously been passed onto his staff. A great example is Sarah who is equally wonderful to be served by.
    As long as such people run Post Offices I am sure I’ll be using the services.

    Well done you both and thank you.

  14. says:

    I’ve been using the post office at Philpot street, London E1.
    Never been disappointed with the service received from the there.
    Sanjay (manager) has always been helpful and his customer service has been impeccable; always going he extra mile and advising accordingly.
    His positive attitude and helpful disposition has obviously been passed onto his staff. A great example is Sarah who is equally wonderful to be served by.
    As long as such people run Post Offices I am sure I’ll be using the services.

    Well done you both and thank you.

  15. says:

    I use the Post Office in Herbert Rd SE18 (18600701) and the men that run it are so, so friendly. Nothing is ever too much trouble and they bend over backwards to help their customers. Everybody talks about how lovely they are and I’m so glad they run my local post office! I wouldn’t go any where else.

  16. says:

    went to whs Liverpool 1 postoffice 453 4204 was served by a very helpful lady (jacci)
    who helped me with my driving liecence renewal,allthough the postoffice was very busy
    she took her time to help me,big thank you

  17. says:

    Have just returned from a visit to Bridgend Post Office (0186112) where I was served by Ruth who couldn’t have been more helpful.
    My passport application was not as straightforward as most but Ruth, and the rest of the staff, rallied round to make sure they were as helpful as possible and I was treated efficiently and not as an ‘annoying problem’!
    Unfortunately this is not my nearest PO but the more local offices are not equipped to deal with all PO services so, having had to travel in order to receive this service, I’m delighted to report that Ruth went above and beyond to be of assistance. Thank you!

  18. says:

    I was served by Suriya she was extremely helpful and polite she went above and beyond to help me get my passport sorted out if all your staff were as nice as her you would be lucky

  19. says:

    Visited Willowbrook Road, Corby Post Office this morning. Served by Kevin who was,as always, friendly and efficient

  20. says:

    I visit Thorpe Marriott PO, near Norwich often, Jo makes my visits a joy and not chore her people skills are second to none.

  21. says:

    Great help of Ali at 0160202 of BRP this morning. I found Ali to be kind, patient, understanding, easily approachable, people person, respectful, helpful, love and enjoy his work, multitasking and quick, hardworking, a good communicator, explains each step and why, very professional. I was hopeless with my learning difficulty young one when I arrived at the Wealdstone Post Office this morning, worried how her BRP could be done due to her disabilities but Ali made my day and I call him a SPECIALIST BRP STAFF who is experienced in handling disabled customers and children. I also witnessed how Ali helped a parent with their crying baby to do the BRP successfully . The parent left happy. I say a very big thank you to Ali and rate him more than 5 stars. I am very happy with the services I got this morning and will recommend anyone to visit Wealdstone Post Office.

  22. says:

    Great help off Lisa at0172464 with our passport renewal.Thanks

  23. says:

    I just wanted to say that Mercedez, at the Stevenage branch within Smiths was such a help with our renewing passport problems, and with her help our passports went off smoothly and were back in time for our holiday forms to be filled in ! excellent service, thanks Mercedez!…Branch code number 1691295

  24. says:

    it was a wonderful service I had from Romford liberty PO from Rabea, branch code 2080265. She was quick, friendly and very helpful. Explained me in detail about the special delivery for the parcel I wanted to send to my grand child in Cheshire. I am glad the parcel got there on time. Happy with the service

  25. says:

    Branch code 0032468 served by Ade : Ade was extremely helpful and polite

  26. says:

    Branch code 0064068 served by Karen. Always polite and friendly with a welcoming smile.

  27. says:

    The guy was very friendly and helpful.
    Branch Response code is 0060097. (Selva)

  28. says:

    Had a great service at the post office(0110086) very pleased with the service I receive welldone BRANCH RESPOND CODE 0110086 PRADEEP was very helpful and efficient and did everything He could to help me even though it was very close to closing time, I did not feel like he was rushing me which was great

  29. says:

    I went to tax my newly acquired car today at this branch. The cashier was most helpful a nd informative, and the transaction was done very swiftly and efficiently…many thanks! Branch was Matson ave, gloucester.gl46ll

  30. says:

    Sonja was very helpful and efficient and did everything she could to help me even though it was very close to closing time, I did not feel like she was rushing me which was great

  31. says:

    Pauline in Blackfriars branch 004007X was very helpful. She gave a well professional service.

  32. says:

    i would just like to say how VERY helpful , angela was , a GPO, Deansgate Bolton , 0064068

  33. says:

    Very good lady she’s very friendly

  34. says:

    The service at Deal post office – branch respond code 1679090 – was first class. I was obtaining tax for a recently purchased car and as a 70 year old technophobe, the prospect of doing it online was daunting. The clerk was excellent in dealing with the matter, including setting up a direct debit mandate, and explained everything clearly as she went along. Well done her.

  35. says:

    The advice I was given was first class The staff were very helpful and offered all the help I required. I was impressed

  36. says:

    Your automated message (when I called to apply for forwarding renewal) begins by saying there will be “some” options mentioned. The second option was to go to the Post Office to sort out my error-message situation. At the Post Office, I was told they couldn’t do it. I expplained this Catch-22-type situation to a clerk, and luckily there was no queue, so he called the number and we discovered there was a solution, which was Option 3. If he had been really busy, I wouldn’t have gotten his good advice and help. (It was branch 0230014 in Wandsworth). Your automated response really should be clearer and more specific, in order to be most helpful.

  37. says:

    Had a great service at the post office very pleased with the service I receive welldone to the team and mangment

  38. says:

    Posted signed for letter last Friday 13 Jan. Barcode no. GK007791706GB . Has not yet been delivered. Where is it please?

  39. says:

    Post Office Response Code – 2438445

    I was served by Charlene from the Glenrothes Kingdom Centre branch and she was extremely helpful in getting my packages sent to the US!

  40. says:

    Post Office response code 0113271. Served by Catherine who enabled me to redeem Travellers Cheques dating back to 2003. She was most helpful and dealt with this in a courteous,friendly and efficient manner – she is a credit to your organisation.

Survey Discussion