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Long John Silver’s Customer Experience Survey

Long John Silver’s hosts an online survey allowing you to share your dining experience, so it can know how well it has performed and how it could improve. Your evaluation will certainly help it make progress in the future. By finishing the survey, you will be entered into a sweepstakes to win a prize. To be eligible, you must be a legal resident of the United States and 18 years of age or older.

Long John Silver’s Customer Feedback Survey Guide

  • Refer to the Reference Link One at the bottom for survey completion
  • Please enter the store number and ticket number located on the top portion of your receipt

Long John Silver's Customer Feedback Survey

  • Answer some questions based on your own dining experience

Long John Silver's Customer Feedback Survey

  • Rate your satisfaction with the friendliness of staff, cleanliness of the restaurant and much more

Long John Silver's Customer Feedback Survey

  • If you would like to enter into the sweepstakes, please leave your personal information including your full name, address, Zip, phone number and email address

Long John Silver's Customer Feedback Survey

About Long John Silver’s
Long John Silver’s is an American fast-food restaurant that specializes in seafood. The first restaurant was opened in 1969 in Lexington, Kentucky. The name of the brand is borrowed from the novel Treasure Island by Robert Louis Stevenson.

Reference Links

  1. Long John Silver’s Customer Feedback Survey Link: www.mylongjohnsilversexperience.com
  2. Long John Silver’s Official Site: www.ljsilvers.com
Rate your recent Long John Silver's experience and discuss with friends
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Rating: 4.1/5 (318 vote casts)

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4 Responses so far.

  1. Jeri Moore says:

    Charleen, the hostess of your store on 12-02-2016 at 8:32 PM.was the rudest person I have had the displeasure to meet in any store in the last 3 months shopping! Store #32094, ticket#3351. I Expected a pleasant experience while ordering and waiting and did not expect an extra person crouching down behind the counter and a hostess with a rude attitude-not one smile! The experience and small $7.52 order was too disappointing. YOU MUST DO BETTER OR LOSE BUSINESS !!!!!!!!!!!!

  2. Victor Berube says:

    Ordered two battered fish dinners to go this evening at the Sapulpa OK, Long John Silvers. The fries were cold, the fish was lukewarm and we did not receive hush puppies with the order. Hopefully this will not be the type of service we can expect with future orders.

  3. barry priddy says:

    went thru drive thru ordered 2 #6 with corn on cob instead of fries.paid 13 dollars, came home only recieved ONE DINNER. went back the female manager was nasty didnt apologise…came home opened the box had fries no corn on the cob no slaw!!! if this are the kind of people you employ no wonder you are going out of buisness!! also my wife called told the female manager about the order screw up and said she took order and called my wife a liar…and said if i came up there and started anything id be arrested…if this is how you guys do customer service….well consider my family no longer a customer!!!

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