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Meijer Customer Feedback Survey

Your feedback is greatly crucial for Meijer to improve. Tell your own shopping experience in the Meijer customer feedback survey for being better greeted on your next visit. Meanwhile, you are available to a sweepstakes for winning a $1000 Meijer gift card as long as you are a legal resident of the United States aged 18 or older.

Meijer Customer Feedback Survey Guide

  • Visit the survey site via the first Reference Link at the bottom
  • Select your preferred language from English and Spanish
  • View the Official Rules of the Sweepstakes at the bottom right corner of the homepage
  • Enter the secure code on your receipt and click the “Start” button to proceed

Meijer Customer Feedback Survey

  • Select answers to the following questions based on your experience there and click the “Next” button to move on

Meijer Customer Feedback Survey

  • Enter your personal information such as First Name, Last Name, Phone Number and E-mail Address to be entered into the draw

Meijer Customer Feedback Survey

About Meijer
Meijer is a regional American hypermarket chain based in Grand Rapids, Michigan. Its products include beauty products, toys, sporting equipment, electronics, housewares and pet supplies etc.

Reference Links

  1. Meijer Customer Feedback Survey Link: www.meijer.com/tellmeijer
  2. Meijer Customer Feedback Survey Official Rules
  3. Meijer Official Site: www.meijer.com

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YOUR RATING
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Rating 2.640votes

  1. Rated 3
    says:

    I visited the Meijers store located in Flossmoor, IL on 5/24/17. I have been shopping at this store since it first opened. All of my experiences have been pleasant, all employees very polite and accommodating; except for today. My interaction with the cashier, Shundricka, left much to be desired. Her conversation was totally scripted and not once did she smile. I purchased a box of pre-mixed donuts from the bakery department priced at $5.99 per box, she charged me for two. We all have bad days occasionally; but when working with the public you have to dig deep so that bad day is not portrayed. I never like to deliver negative comments about an individual but I felt this should be brought to your attention.

  2. Rated 5
    says:

    thank you for having Danielle salami. love it. and also Stroh’s bohemiam pilsner beer.
    and most of all the Drake’s cakes and Tastykakes products.

  3. Rated 5
    says:

    love the Drak’s cakes and Tastykakes sold at meijer in commerce, mi.

  4. Rated 2
    says:

    I purchased a box of Size 3 Pampers from Meijer’s in Melrose Park, Illinois. I didn’t realize that the store is closing. After getting home and checking with my grandson, I learned that I should have gotten Size 4. I bought the pampers based on the weight of the baby which would require him to wear a Size 3. I called the store and politely asked if I could bring the size 3 back and get size 4. After checking with a supervisor, the representative told me that I could not return the pampers for exchange. I looked at the receipt and it did to my surprise say, “All sales Final, No refunds, No Exchanges”. I am a retired Grandmother, trying to help my teen age grandson out. Pampers are very expensive. I can’t afford to buy a size 4 at this point. I’ve shopped at the store before and actually liked the experience; however, I think this is ridiculous. I’m not trying to rip anybody off, I don’t have a need for the size 3 pampers!!! I am willing to pay the difference if the size 4 cost more. What’s the big deal? This is terrible customer service! Please help me remedy this situation.

  5. Rated 3
    says:

    Growing increasingly frustrated with the semi-empty shelves in the dry cat food aisle at store #191 in Plainwell. It has been at least 2 months since those shelves were fully stocked. I have been a faithful shopper at Meijer for many years, and spend over $300 weekly at that store. However, I am almost to the point where I will have to take my grocery business to Wal-Mart from now on. I need to have the dry cat food available and the shelves stocked. If I have to go to Wal-Mart for cat food, I will be doing all of my weekly shopping there.

  6. Rated 3
    says:

    The following comments pertain to the Plainfield Ave. store in GR…….. Although it is a good store, it needs improvement !!! There needs to be more benches (with padding) strategically placed thru-out the store…..
    Secondly, the “music” playing was AWFUL !!! How do those clowns “singing, get a recording contract ? Since 50’s-60’s, there has been a boat-load of good music produced !!! Play something good !!!
    Thirdly, the small unisex bathroom was filthy !!! I wouldn’t want to sit my behind on that seat……
    Fourthly, I picked up the info. phone to get, ummm, you know, information ?, and NO ONE answered !!!
    Lastly, it is a real turn-off to see so many employees dressed like slobs…..
    I.e., dirty shoes, unhemmed & dirty pants, dirty shirts that are untucked, & overall unkempt appearances….
    There, that’s a good start…….

  7. Rated 3
    says:

    I love shopping at the Plainfield, Indiana store. However… Every single time I try to buy certain sale items in grocery, they are out of stock. I can’t run back and forth every day to see if they are in stock. Shouldn’t have to. I know how the inventory and reordering system works, and do not understand what the problem is. Help!!

  8. Rated 1
    says:

    Tried loading rewards from Mperks this morning. Arrived at the store and no go. Tried loading at the store and off course allow 2 hours. Spent 84.97 that didn’t count against any rewards. Very disappointed.

  9. Rated 5
    says:

    I love the Red,White and Blue items located in the main aisle. I buy something from that section every time I shop at Meijer. Patriotic decorations are the best!

  10. Rated 3
    says:

    5-8-2017
    Please don’t assume that everyone knows how to use the M Perks program where a customer can take advantage of lower prices on some products. I suggest that you offer explanation of how to do it.

    Also, I suggest that in your ads where you list a ‘sale’ price on an item, please also include the regular price so a customer can see how much they are saving by buying the sale item.

    I have noticed that your stores do not offer one pound packages of hamburg. Each package is always over a pound. Would you please offer one pound packages?

    Thank you.
    M. Verburg

  11. Rated 1
    says:

    I usually shop at the B drive store in Battle Creek, MI While I am there I usually see a worker in uniform squatting down opening jars of nail polish and doing her nails. I have witnessed this on several shopping occasions. Now everyone knows that once open nail polish spoils and starts going hard. This is not how I want to buy my nail polish and will buy it elsewhere. Besides can I get free nail polish like she is taking.
    The other day I shopped at the Columbia store. Now I got inline and was the third one in line. There was only one other line open that wrapped around and around. Probably because I got into the little line that was so slow. As I got in line the cashier was giving the lady she was waiting on her change and receipt so since the lady in front of me had only four items I thought I’d soon be out of there. Nope. Shannon kept the first lady another 10 minutes talking. She did the next with the lady in front of me. I refused to be engaged in the conversation she tried to start with me. Now I am all for nice, friendly cashiers, but there comes a limit to the chit chat. It ends once you give the customer their change and receipt.
    Also the survey site is never up so you can’t get on it.
    The pharmacy lines are awful. The red box takes forever, inside is not much better. With the pharmacy on that side of the store now there is no parking to go to the garden center. I’m not sure why I even go to Meijer anymore.

  12. Rated 1
    says:

    Asked for help twice at electronics and both men working just looked at me and after like I wasn’t even there, I finally got some help from a man stocking toys HE was very helpful and I wish I had gotten his name. Customer service needs some help.

  13. Rated 5
    says:

    I had excellent service and help from Kat R. in the photography department. She was helpful and patient. Lovely employee. Northville Michigan store on Haggerty at 7 Mile.

  14. Rated 1
    says:

    Dissatisfied with the pharmacy. Not as angry as I was 3 hours ago. Medication refill was out of stock. Understandable. What is not is that in the 24 hours it took me to pick up, someone didn’t call and say “we have to order”. Here is a pharmacy that has the prescription.” Again upon picking up my prescriptions. I was not informed. Didn’t realize until i arrived home and then having to return. Only then was I informed my meds were out of stock. Only then did the associate say they would try to find my meds at another pharmacy. In this case Wallgreens. In this pharmacy I didn’t have to wait in line. I didn’t have to wait in a chair. I didn’t have to wait to be informed as to the progress of my script. I was texted when it was complete. I did have to pay i beleive $6 more. Bonus! But not bad.

  15. Rated 2
    says:

    When I go to the survey I get:
    “DThis site can’t be reached

    tellmeijer.smg.com’s server DNS address could not be found.
    DNS_PROBE_FINISHED_NXDOMAIN”

    Store #231 – The rearrangement is terrible. Items such as Apple cider vinegar moved from salad aisle (where ir belongs) to baking aisle. signs on each end do not reflect each other. During stocking, aisles are blocked. Items such as onions: There were 2 locations. In both there were bags of onions. There were no single onions. No one is checking on stockers as they put items anywhere instead of bringing excess back…

  16. Rated 4
    says:

    went to grand opening in greenfield wi.—what a farce— no specials as stated in flyer, no code to enter the sweepstakes—-called the store… an got the –i don’t care —- so figured a scam of no one winning anything— so i guess i wasted my time and effort to get all i needed and the — no ones cares attitude —your company needs to shape up in this market customer service is expected or we go elsewhere an i guess your co. won’t respond

  17. Rated 1
    says:

    Went to the Lima Road store. I asked the employee if they had any popcorn shrimp and chicken ready. He just looked at me. I went to the Angola Meijer store later on around 6:00 pm and the 2 ladies in the deli ignored us. They both looked at us and walked away. Very poor customer service. This was on Saturday April 22, 2017.

  18. Rated 2
    says:

    I travel from Murfreesboro, Tn to shop at the store in Bowling Green, Ky. Never had any complaints until today. Once I got home, I discovered I was charged an additional $3.00 for something I did not purchase. Item 7790019630, sausage crumbles. I purchased 2/$6.00. I have never felt the need to look at my receipt before leaving the store, something I will do in the future.

  19. Rated 1
    says:

    Survey cannot be reached.
    Too many products no longer in stock. Is the new Meijer Apple Cider Vinegar replacing Braggs? Braggs is no pasteurized and is organic. Soon to leave Meijer. Also why was ACV moved from the Salad area, which is how it is mostly use, to a baking supplies section. Bye Bye Meijer.
    Last Sunday there were too many empty shelves and an end section without any prices.

  20. Rated 1
    says:

    was at Meijer store inwaukesha was not very busy but things that were advertised we OUT.waited almost 10 minutes for a bakery clerk to ask about sale of muffins.her repliey was no they are gone.dont know I’m new and a Friday nite before a holiday tables were very low. not great customer service at this store. I can see why people will shop elsewhere. when is management going to wake up? NOT VERY HAPPY WITH THAT STORE.

  21. Rated 5
    says:

    I would like to thank a special person in the Pharmacy st the Auburn Hills Meijers store. I was pick up something for my wife and I needed a little help finding it. Nicole M. Took the time and came out of the Pharmacy and helped me find that item. My wife was impressed I found it. Thanks again, Nicole.

  22. Rated 2
    says:

    The regular feedback survey doesn’t work. Meijer and/or the Telegraph store in MI keeps removing ites that I and others buy. It has forced me to shop more elsewhere.

  23. Rated 1
    says:

    I was in meijer store #259 on the 26th of March. The 1st day of your sale. I went in to bye back ribs. They were on sale. When I got there, they were out. What the heck. This is not the 1st time that I have been in there on the 1st day of the sale and you not have the item. Kmart was good for that, and you see where there at. Disappointed shopper. Steve

  24. Rated 5
    says:

    I am very impressed! The store was not just clean but very well stocked! And I do mean stocked – the W Eight Mile store (#268) needs to take a lesson or two from you. I had a truly awesome experience at the Grand River (#286) store. I am glad you are in the City of Detroit. Thank you so very much!!!!!

  25. Rated 1
    says:

    Store #34 in Royal oak, Michigan. Awful. I have essentially stopped shopping there and I’ve been shopping at other grocery stores within the last few months but Meijer was on my way home today. The “customer service” is some of the worst I’ve ever encountered over and over again. Condescending, rude, ignorant and blatantly disrespectful. I got so sick of it today that I just told the “fast lane” lady to take the crap off of my order. It’s almost as if this type of “customer service” is Meijer’s gold standard with how bad it is. Sad.

  26. Rated 1
    says:

    Howell MI Meijer. Most of my shopping experience there were’t good there. Some employees were not friendly, unluckily, I always met these type of people there.

  27. Rated 1
    says:

    Just returned home from the Meijer on Warren Rd in Westland, MI #68. Took 20 minutes to find what I needed and 50 minutes in line ??
    It wasn’t even crowded. Never again, I am now done with Meijer.

  28. Rated 3
    says:

    Shopped at store #324 in Lansing last night at 23:22, just picked up a few things, and everything i wanted was there, plus more! Everyone was friendly, and although no checkout lanes with actual people were open, There was very little waiting. After bagging my groceries, i noticed all the plastic bag handles were faulty and one even broke with very few groceries in it. When i informed the cashier that all the handles were bad, she said that yes, they are bad and instructed me to double bag my groceries…..Just ruined my perfect trip to Meijer…

  29. Rated 5
    says:

    Shopped @ Washinton, MI #177 store this afternoon. Jason was @ the checkout. Really nice, friendly, said hello, asked how I was doing. Since I had a small order, asked Jason to paper bag it all for me and he was extremely accomodating, very pleasant and knew what he was doing. Five stars to Jason.

  30. Rated 1
    says:

    I have been shopping at Meijer for years! I loved the self checkout because (like tonight) I have experienced some of the rudest cashiers on the planet. I was rung up by Brittany who was by far the rudest cashier I have encountered so far (and I thought I had seen everything)

  31. Rated 3
    says:

    I SHOP AT STORE # 198 FOR MANY YEARS OF RECENT OPPORTUNITIES I FIND THAT MORE OFTEN THAN NOT THE SHELVES ARE ALMOST EMPTY OF SALE ITEMS ADVERTISED IN THE SALES PAPER, MOST OFTEN THE DOG SECTION IS THE WORST AND SHELVES ARE ALWAYS EMPTY AND SHORT OF PRODUCT SPECIFICALLY TREATS OF ALL SORT. ALSO THE STORE DIRECTOR OF THIS STORE IS A VERY RUDE INDIVIDUAL AND NEEDS TO BE REPLACED, NOT THE TYPE OF PERSON TO BE MANAGING A HIGH PROFILE STORE.

  32. Rated 2
    says:

    I bought a rotisserie chicken and when I got home. I cut into it to make my lunch for work and the chicken was not cooked thru. There was blood around the legs and the wings of the chicken. Talk about off putting. But I didn’t want to go back as the store is across town, so I ended up putting the chicken into a baking dish and baking for 40 minutes. This is not the first chicken I have bought from Meijer that was not cooked thru. But this will be the last.

  33. Rated 5
    says:

    I shop at the Meijer store in Highland Indiana. I would like to put a special shout out to Susan Williams.

  34. Rated 1
    says:

    As usual the Customer Feedback Survey doesn’t work. Meijer and/or the Telegraph, MI store continues to remove items that I and others used to buy. It has forced me to do my shopping elsewhere.

  35. Rated 2
    says:

    This rating refers to most recent visit, 3-17.17 only. While your prices/sales are very good, it’s no bargain when I have return to correct an error. Checker rang cabbage which was on sale for 14 cents a pound as Boston lettuce at $1.99 a pound. The weight was 3.63 lbs. I was charged $7.22 instead of 51 cents. I have been shopping your Rolling Meadows, Il since it opened. Normally the checker Is not at fault, but incorrect computer data entry or not entering sale prices timely that account for the very frequent errors.

  36. Rated 2
    says:

    Once again Meijer has screwed up the Meijer Customer Feedback Survey. It doesn’t work, as they screwed up the SE MI store on Telegraph. The same items are repeatably out of stock, eg. Braggs Apple Cider Vinegar. Stockers are filling items which do not need filling and put overages in nearby item areas. personnel walk through customers. Stockers block aisles. I may be called @ 248-207-4059

  37. Rated 1
    says:

    Store #131 on the weekend the store shelves are in bad need of restocking, every weekend including Monday’s. I was there this morning and waited 15 minutes in the only line that had a cashier. I asked for a manager and the response was we don’t have a manager we have a store Director. So I asked to speak with them, never showed up. I will pass Meijer and go to Kroger or Walmart from now on. If your Management is to lazy and doesn’t care about your customers to even talk to them you will fail in the end.

  38. Rated 1
    says:

    Poor customer service at the Merrillville, Indiana store. Never seem to have enough checkers for the number of shoppers. After waiting for 5 people in front of me, Pamela was rude and apparently tired. Have never had a packer. The self serve lines are always long also.
    I moved from Michigan, where I did the majority of my shopping at Meijer, and I am shocked by the lack of service at this store. Sorry store

  39. Rated 3
    says:

    The cashiers and general floor aids are all very nice and helpful. No idea what use the door greeters are. They all look like “storm clouds” and angry at the world. They do not smile and never greet anyone. They need one day in my life to see how awful life can be. I am a recovering breast cancer patient. My husband has a brain tumor. Our son was working and helping with bills but lost his job. He applied at Meijer in Lancaster near our home but no one there can use a telephone to call him for an interview. They say they are hiring but seems NOT. He wanted night stock and the job is still posted but NO CALL.

  40. Rated 5
    says:

    Your store is excellent to shop. The prices are great. I love the fresh vegetables. I buy more than I expected to get in the first place. I tried to get on survey to enter sweepstakes and it wouldn’t let me. How expect me to win!!!!

Survey Discussion