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Lowe’s Customer Satisfaction Survey

Did you find the home improvements items to decorate your new house or outdoor living stuff to upgrade your garden at Lowe’s? Share your most recent Lowe’s shopping experiences in Lowe’s customer satisfaction survey and you will have an opportunity to enter a quarterly drawing for a chance to win $5,000 Lowe’s gift cards upon completion of the survey. You don’t need to purchase to enter or win. View Official Rules to see whether your are eligible for the sweepstakes prizes.

Lowe’s Customer Satisfaction Survey Guide

  • Go to the survey page and select the country you live in from US and Canada. Click the “Next” button
  • Select the language you preferred to use from English and Spanish. Click the “Next” button to continue

Lowe's Customer Satisfaction Survey

  • Enter the time of your visit, the total amount spent and the 12 digit ID number on your receipt

Lowe's Customer Satisfaction Survey

  • Answer questions about your recent visit to the Lowe’s and provide your feedback
  • You need to fill in your personal information for the purposes of the sweepstakes

Lowe’s is one of the most popular home improvement retailers in the country, if you shopped a lot for your home decoration recently, you may also visit The Home Depot, never forget Home Depot customer opinion survey if you have a valid receipt and win The Home Depot customer survey $5,000 gift cards.

About Lowe’s
Lowe’s is the second-largest home improvement retailer worldwide running houseware and appliance stores and has retail stores in the United States, Canada, and Mexico. Customers can shop online or at a Lowe’s retailer for Lowe’s merchandise.

Reference Links

  1. Lowe’s Customer Satisfaction Survey Link: www.lowes.com/survey
  2. Lowe’s Customer Satisfaction Survey Official Rules
  3. Lowe’s Customer Satisfaction Survey Winner List
  4. Lowe’s Official Site: www.lowes.com
Rate your recent Lowe's experience and discuss with friends
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  • Not very helpful
  • Not at all helpful
Rating: 3.8/5 (1377 vote casts)

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18 Responses so far.

  1. Pamela Dill says:

    The Carrollton, Texas location has a very talented and most helpful employee in the flooring department. Her name is Joy Lepper. She helped us pick out hardwood, tile, carpet and backsplash for the house we are remodeling. Her suggestions were well received and we valued her input. We have been shopping for these products for several months and had we known about Joy we would have been at Lowe’s sooner !!!

  2. Donald G Copeland says:

    You mean they have sales people in the stores? Midland, Texas Store #0063

  3. Shane osborne says:

    Wytheville lowes store sucks. There is an associate there, ein denti, that they allow to come to my work place and stir up a lot of trouble. I’ve reported this twice to them. Then his vulgar speak while on the clock also has been reported. I schedule a meeting with the hr and store managers , Teresa and randy, I thought things went well until they had said things I didn’t say. I advise do not shop at this lowes. They are horrible and do not care how they or their associates treat people. It has now gotten so bad I’m seeking legal help. This is uncalled for and ridiculous. I’ve gone to corporate and the better business bureau and now my case has been closed because lowes considers it as such. Go the extra 45 minutes to galax if you need to go to lowes but avoid wytheville at all costs

  4. Beverly Hamilton says:

    Would like to take survey but find it to difficult to find on web. Sales person was wonderful but check out horrible. would like someone to call me from store.

  5. charles Medalie says:

    I like shopping at this Lowe’s in La Quinta. I’ve had helpful sales people to chat with. Also, one of the checkers, Alex, has been very polite and helpful. Good Job, Alex. Mark and Joe in plumbing have also been helpful and, more importantly, honest about products.

  6. Jonathan says:

    I always visit the store lowes located on broadway & 68st and i have a best customer service and they help me to find the stuff im looking for with a good and positive environment :)

  7. Pat Gibson says:

    Our recent visit at location 1216 N Main Street, Suffolk, Va was an extremely pleasant and the associate who assisted us Michelle Anderson was definitely a professional in assisting us on ordering our custom vertical blinds, you can tell she knew her stuff and we really do appreciate such excellent customer service and knowledge. Thank you Lowe’s for such great customer service experience.

  8. A. Feazell says:

    I had an excellent experience with a sales person at the 8411 S. Holland location in Chicago. Cam was very pleasant and professional and assisted me in purchasing two much needed appliances. I will definitely by returning to that location for further household needs.

  9. Gene says:

    getting to your web site to tale your survey suck’s you cannot get to it by what is printed on the sales receipt

  10. Judy Smith says:

    I was at your Trotwood, Ohio store to purchase a shelf. The shelf was $74 and had a sign it was on sale for $69.xx. When I checked out it rang up $74. I told the woman it was on sale.

    She said it rang up $74 and did not offer to check and I was not going to argue. It was 11-4-16 Transaction # 92301361. If you need more info to track let me know.

    I do not believe she shared the “Customer Satisfaction” goal of Lowe’s.

    Happy Peak of the Week

  11. Sylvia Wynia says:

    We have always enjoyed shopping at Lowes. The stores are clean, personnel ready to help you.Always shop Lowes.

  12. Raymond Di Pietro says:

    Excellent service

  13. Anthony McGraw says:

    I have always received excellent service from Lowe’s. The staff working in the store and the installers all from my point of view are great people.

  14. Debbie Roulanaitis says:

    Why are your surveys so damned difficult ; for so little ‘A “. a chance to win & ” B “. Only $300.00 you give away !
    I came in for 35 square foot of Backsplash , which would cost me well over $1500.00. So guess what Home Depot has much easier surveys and give up to $1000.00 to there winners so ; I won’t be back! Hell even the grocery stores give several thousands for so much simpler survey’s. I really liked your tiles but I’m sure I can find it @ Home Depot.

  15. George Kotowski says:

    Your customer satisfaction surveys are a royal pain in the butt to get to. It used to be easy but I guess too many people were wining too much to continue. I think I will start shopping Home Depot more from now on. I got to their survey much easier the last time I tied.

  16. theresa,furlotte says:

    very satisfied found the right clerk to help us find wheels to a bed frame, and on a sunday,

  17. robert stec says:

    Salesman Carlos Trejo was a very knowledgeable salesman also a very genuine,caring and really concern in making our quartz and kitchen items purchase as easy and as if was his own.Carlos saved us money and time as well as the follow up to make it happen.

    That is a rarity in this era. Kudos!!!

    Barbara and Robert Stec

  18. Jason Lucas says:

    Went in to your Lowe’s Spokane Valley WA Tonight to return a towel bar Spoke to your Customer service Debbie B What a great person In helping me out Thank you Jason Lucas

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