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L.L.Bean Customer Satisfaction Survey

L.L.Bean truly values your feedback about your shopping experience. You can share your valuable opinions that enable it to know how they can do better in the future through this L.L.Bean survey. It only takes only a few minutes to finish the survey.

L.L.Bean Customer Satisfaction Survey Guide

  • Visit the L.L.Bean customer satisfaction survey page in Reference Links 1
  • Enter the 7 digit code found at the bottom of your receipt

L.L.Bean Customer Satisfaction Survey

  • Enter the 2 to 4 digit store number found below the barcode on the receipt

L.L.Bean Customer Satisfaction Survey

  • Enter the day you visited and answer these questions according to your own shopping experience

L.L.Bean Customer Satisfaction Survey

  • Choose a transaction type and give your ratings of the staff members

L.L.Bean Customer Satisfaction Survey

  • Provide your basic information for classification only and conclude the survey

L.L.Bean Customer Satisfaction Survey

About L.L.Bean
L.L.Bean is a retail company based in Freeport, Maine, United States, founded in 1912. It mainly sells clothing and outdoor equipment. With over a century in business, a satisfied customer is still one of its important goal.

Reference Links

  1. L.L.Bean Customer Satisfaction Survey Page: www.llbeanfeedback.com
  2. L.L.Bean Official Site: www.llbean.com
Rate your recent L.L.Bean experience and discuss with friends
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Rating: 4.7/5 (95 vote casts)

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2 Responses so far.

  1. Fred W Danz says:

    Sorry, I don’t take surveys because my SN/ID is sent to various soliciting companies which gets to clog my EMail account.
    If it’s worth anything, I think your store in Short Pump (Virginia) is outstanding. The service rendered my purchase was terrific. Cindy was a great help! Just what I’d expect from an outstanding retailer like L L Bean. My first purchase was made at Freeport, Maine, back in 1963. I still wear that jacket. Thanks for coming to the Richmond, VA, area!

  2. Rachel Zamsky says:

    This evening I went to exchange my moccasins and my mothers moccasins at the LLBean in Evergreen Walk Manchester,CT. I have never had an issue doing this exchange in the past years. On the receipt it says no questions asked and the guy who was helping me out asked me why I’m returning them. I told him the stitching on pair was horrible, as it was when I got them last year but wore them anyways because I didn’t have time to go back. He told me it’s not a reason because my shoes show obvious wear, and it’s not apart of the satisfaction guarantee. But the other pair I brought back he didn’t question and had more wear on them. He told me next time I come back for a new pair I have to pay $69 again. I’m sorry but I’m not willing to pay another $69 for another pair of moccasins.

Survey Discussion