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L.L.Bean Customer Satisfaction Survey

L.L.Bean truly values your feedback about your shopping experience. You can share your valuable opinions that enable it to know how they can do better in the future through this L.L.Bean survey. It only takes only a few minutes to finish the survey.

L.L.Bean Customer Satisfaction Survey Guide

  • Visit the L.L.Bean customer satisfaction survey page in Reference Links 1
  • Enter the 7 digit code found at the bottom of your receipt

L.L.Bean Customer Satisfaction Survey

  • Enter the 2 to 4 digit store number found below the barcode on the receipt

L.L.Bean Customer Satisfaction Survey

  • Enter the day you visited and answer these questions according to your own shopping experience

L.L.Bean Customer Satisfaction Survey

  • Choose a transaction type and give your ratings of the staff members

L.L.Bean Customer Satisfaction Survey

  • Provide your basic information for classification only and conclude the survey

L.L.Bean Customer Satisfaction Survey

About L.L.Bean
L.L.Bean is a retail company based in Freeport, Maine, United States, founded in 1912. It mainly sells clothing and outdoor equipment. With over a century in business, a satisfied customer is still one of its important goal.

Reference Links

  1. L.L.Bean Customer Satisfaction Survey Page: www.llbeanfeedback.com
  2. L.L.Bean Official Site: www.llbean.com

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Rating 5.02votes

  1. Rated 5

    0040076 code 004075 Store 80 March 01/17
    I am replying this way rather than through the Readsurvey site as I do not want my computer downloaded with unwanted programs and default sites.
    Our experience at the outlet Store 80 in Freeport was rewarding as not one but two ladies, Susanne and Tammy went out of their way to find the desired Boat and Tote Bags as well as helping find the correct size of the clothes we bought. They were exceptional in their service

    Code 0460112 Store 40 March 01/17
    Linda was very helpful in a price adjustment on a clothing article from another store and patiently awaited while I went to my vehicle to retrieve the the article which was wrongly priced and refunded the difference.
    Great service

  2. Rated 5

    Such amazing service- my favorite store to shop in hands down.

  3. says:

    Dear Linda Bean,

    My family and I have been 3 generations of customers. We will never buy another product from your truly great company again. Your support of Donald Trump is unconscionable, and I say that as a long time Yankee conservative. It is a shame that you have chosen to support a xenophobic candidate, whose foreign policy with Russian, as well as public comments, will put our amazing people in uniform at grave risk.

    It is a real shame. I try to support American companies, but you have really crossed a line.

  4. says:

    Just left the Cranston store and Ms. Erin and Ms. Summer went above and beyond to make my experience a very positive one. Left the store feeling very satisfied.

  5. says:


    STORE #410
    Gene and Evangeline Parent

  6. says:

    Shopped the Legacy Village store and was impressed with Katie, she made the purchases memorable. Store manager Kayley made sure I had a good experience. Great store, very organized and clean. will definitely return thanks to Kayley and Katie.

  7. says:

    I normally do not leave reviews but i believe the salesman name was Al or Steve older gentlemen. He shared his aretha franklin story with us to match the conversation of the shoes we were looking at. He made us laugh and he was very pleasant. Most salesman just speak of the product but i would never forget that boot because of the story he told with it. Great job ll bean!!!

  8. says:

    Paula in glens falls NY outlet was a helpful women when I was looking for New jeans I would go back there

  9. says:

    Margo was great to work with. She made me feel like I was an old friend and went out of her way to make sure I got what I wanted.

  10. says:

    I was waiting for a good sale on the Men’s Flannel Lined Khakis at $64.95 each and I wanted to order 3 pair….there was a 20 percent off previously but I thought that closer to Christmas might bring a better discount…now there is no discount at all! I ended up ordering from Eddie Bauer at a 40 percent discount.
    I couldn’t take the chance of waiting any longer and then risking the sizes being out of stock…

  11. says:

    Sorry, I don’t take surveys because my SN/ID is sent to various soliciting companies which gets to clog my EMail account.
    If it’s worth anything, I think your store in Short Pump (Virginia) is outstanding. The service rendered my purchase was terrific. Cindy was a great help! Just what I’d expect from an outstanding retailer like L L Bean. My first purchase was made at Freeport, Maine, back in 1963. I still wear that jacket. Thanks for coming to the Richmond, VA, area!

  12. says:

    This evening I went to exchange my moccasins and my mothers moccasins at the LLBean in Evergreen Walk Manchester,CT. I have never had an issue doing this exchange in the past years. On the receipt it says no questions asked and the guy who was helping me out asked me why I’m returning them. I told him the stitching on pair was horrible, as it was when I got them last year but wore them anyways because I didn’t have time to go back. He told me it’s not a reason because my shoes show obvious wear, and it’s not apart of the satisfaction guarantee. But the other pair I brought back he didn’t question and had more wear on them. He told me next time I come back for a new pair I have to pay $69 again. I’m sorry but I’m not willing to pay another $69 for another pair of moccasins.

Survey Discussion