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Kroger Customer Feedback Survey

Take Kroger customer feedback survey to win the Grand Prize of $5,000 in grocery gift cards, or one of 100 $100 grocery gift cards. You are eligible to enter the feedback survey sweepstakes if you are 18 years of age or older.

Kroger Customer Satisfaction Survey Guide

  • Visit Kroger customer satisfaction survey page (See Reference Link 1 below)
  • Choose your preferred language: English/Spanish
  • Read the sweepstakes official rules by clicking Reference Link 2 below
  • Enter the date and time of your visit as well as entry ID printed on your receipt

Kroger Customer Satisfaction Survey

  • Answer some general questions about your visit

Kroger Customer Satisfaction Survey

  • Rate your satisfaction with the ease of finding products, the number of check lanes, etc

Kroger Customer Satisfaction Survey

  • At the end of the survey, you will be asked if you would like to receive coupons, special promotions and if you would like to enter the sweepstakes.

Kroger Customer Satisfaction Survey

  • If you want to enter the sweepstakes, just enter your contact information

Kroger Customer Satisfaction Survey

Anything else to talk to Kroger? Leave your feedback and comments and talk with friends via Facebook by adding a comment below.

About Kroger
Kroger is one of the largest grocery retailers in the world. It runs business under approximately two dozen banners and specializes in grocery, general merchandise, retail, grocery manufacturing, distribution and Supermarket. It’s not simply a grocery store but a strong team dedicated at delivering best shopping experience for families. For a job hunter, it’s the best place where you could start your brand new career by complete your Kroger careers. It is always cool to shop at Kroger, share your feedback with them and enjoy better experience for your next visit.

Reference Link

  1. Kroger Customer Satisfaction Survey Link: www.krogerfeedback.com
  2. Kroger Customer Satisfaction Survey Sweepstakes Official Rules
  3. Kroger Official Site: www.kroger.com
Rate your recent Kroger experience and discuss with friends
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Rating: 4.1/5 (9283 vote casts)

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47 Responses so far.

  1. Arlin Huseman says:

    pharmacy tech. was very helpfull in getting me the manufactorers discount

  2. Tyronepioff says:

    origami flower simple for kids origami rose origami eiffel tower twitter.com/origamilesson


    did survey and didn’t ask for my card np, for my 50 fuel points. thank you!!

  4. Chris says:

    Ur id# or I should say my id # didn’t come through visible on receipt to give to do survey for fuel pts. Thx

  5. kay sinha says:

    Enter me in your sweepstakes, I already filled out your SURVEY for 50 fuel points.

    Thank you.

  6. beluhin68cek says:

    П р и г о в о р Белухин Д. Н. совершил использование следующего рецепта. Так он (Белухин Д.Н.) смешал мед,лимон, чеснок, малиновое варенье.Употребляя по одной столовой ложке в день.Белухин Д. Н. совершил использование следующего П р и г о в о р – буду здоровым!дмитрий николаевич белухин Белухин Дмитрий Николаевич

  7. Vicki Earich says:

    Store 569 is always courteous and friendly. Jennifer D. was very helpful and friendly as she always is.

  8. choung lugar says:

    always shop at Kroger the meat is fresh and the prices are good

  9. NEO KORBEN says:


  10. Gregory Garrett says:

    I am a local Firefighter and find the produce department staff very helpful. The store we visit is 524 E. 16th street in Indianapolis, In.
    Byron and Kenny operate an excellent produce section always well stocked and extremely clean, thanks Brothers for your help.

  11. lisa moles says:

    i love my krogers south charleston wva.25309 <3

  12. Terry says:

    I was very surprised to see Brittney AND Charity from Luke’s working at Kroger’s together , those two ladies pretty much harrassed my wife and made it impossible for anyone to move up in the company. Then I later found out Charity was Brittney daughters God mother, go figure ! Hopefully the same thing isn’t taking place here. Other than those two, great store , great prices!

  13. Sandy says:

    I’ve been coming to Ruler since you all open about a year ago round this time. Everyone is always nice prices are phenomenal but there is one employee Dee, that goes above and beyond to make sure everyone leaves with a smile and she can tell you where everything is and probably give you the prices as well. Ever shopping at Ruler in Merriville In, and need help look for Dee, you will know whom she is cause she’s always smiling.

  14. NAOMI RAMEY says:


  15. Pam says:

    Where is the survey information?

  16. Diana Orrosquieta says:

    Employees very helpful and very good customer services.

  17. Leticia Sanchez says:

    Always go to south Kroger n everyone has great attitude n so nice and helpful

  18. Leticia Sanchez says:

    Judy Brenda are always very helpful and always have a great attitude there so nice n can tell they enjoy there job !:))) thank u

  19. Gloria Jean Brantley says:

    enjoy shopping at Kroger for many years now.I too tried to enter your contest but it would not let me!My date of purchase was on December 27/16 time 01:14pm I D :011-462-62-439-7-69

  20. norman hogan says:

    I’m trying to enter monthly sweepstakes but can’t figure how to get to the screen to enter my numbers. date:12/27/16,time:04:18pm,entry id :014-161-160-475-500-660

  21. michelle says:

    I would like to enter sweepstakes, but I’m having trouble. Do I need a browser to do this.

  22. Jenifer Louden says:

    Staff are helpful and cheery, no matter how busy.

  23. Clarence Kasuoki says:

    I went to my neighborhood Kroger off Bethel Rd in the Crown Plaza area. I needed pineapples and they were not in the produce area. As i was getting ready to go to another store an associate at produce named Dashawn went into the storage and dug for any remaining pineapples. Even after missing them in the first search he went back before I checked out and when he found some he followed me across the store and brought me exactly what i wanted. Kudos Dashawn. Thank you Kroger

  24. Clarence Kasuoki says:

    I went to my neighborhood Kroger of Bethel Rd in the Crown Plaza area. I needed pineapples and they were not in the produce area. As i was getting ready to another store an associate at produce named Dashawn went into the storage and dug for any remaining pineapples. Even after missing in the first search he went back before I checked out and when he found one he followed me across the store and brought me exactly what i wanted. Kudos Dashawn. Thank you Kroger

  25. Lita Martinez says:

    Cyrinthia J. at the downtown Denver King Soopers, around Speer and Santa Fe, is an amazingly personable, friendly, knowledgeable and beautiful woman! She always makes my family and I feel welcomed and cared for! What a true gem!!!

  26. Gilda Keltner says:

    Great store!

  27. Vanessa Ventura says:

    Dominic at Dysart and McDowell offered great Customer Service! :)

  28. Sergio otero says:

    Very disappointed!! I would rather spend an extra .10cents than deal with the double talk concerning fuel points earned and where it is they disappear to every couple days. Within two days I’ve two receipts,…on claims 200points left from the month before, 350ponits for present month. I used 200points for November, and did some shopping @ Smiths, spent 46.75$. Now my December points went from 350 to 79 points! How does this happen!?! People need to become aware of the ripoff Smiths is perpitrAting on unsuspecting clientele.

  29. Foster Johnson says:

    I enjoy shopping at Kroger. The amtomosphere is pleasant. I walk in buy my groceries and no long lines. You can’t bet that. Even if there is a line, the service is fast. I go to Kroger’s for my shopping needs and you can’t bet there prices not to mention the saving at the gas pump. I just key in my code and get my fuel points savings.

  30. Denise perez says:

    I love Kroger is a good please to go and get food

  31. Shelly smith says:

    Kroger is a good store

  32. John r Hans says:

    I have tried to do these several times with FRED MEYER store here in Flornece,or
    everytime . the survey is about product , not what is going on in our store , or anything bout the checkers and floor people who work there, always friendly and helpful,id 701-141–158-464-5-163 cahier was ANNETTA 12-13-16

  33. Tiffany says:

    I want to file a Sexy harassment complaint and assault in Kroger’s in Clarksdale about the security guide that was there who can I talk to

  34. Bonnie Cross says:

    We are always very happy with our shopping experiences at Fry’s. The employees are always very helpful and courteous. We very seldom have a problem finding what we are looking for and then it’s usually something we don’t normally buy. Our latest cashier was Jeanna, she was very friendly and helpful.

  35. Karen jacobs says:

    I recently ordered a cake from the bakery @store 359..I gave Dee a vague idea of what I wanted on my cake but told her that I trusted her experience to impress me..when I picked up my cake Dee not only impressed me with her design & workmanship but she by far exceeded my expectations! I was elated with the cake & got MANY compliments!..Dee is nothing short of AWESOME!!

  36. maryanne neu says:

    Unable to find & fill out customer sweepstakes with my receipt from 11/21/16 am very fed up with all your links & NO PHONE # FOR HELP thanks for nothing

  37. Twila Carothers says:

    I shop at 24 Rd City Market in Grand Junction, CO. I want to let you know that your employee, Hillari in the flower department did a wonderful job helping me with some flowers I needed. She is caring and friendly!!! I think she needs recognition!

  38. Joyce Holleman says:

    I like to do surveys when you are compensated with gift cards, prizes, and other things. I’m giving feedback for the service. I’m a loyal shopper at Kroger, and I have been entering in the sweepstakes on the feedback for between 3-7 years and I haven’t won gift cards or the sweepstakes so I wonder why I haven’t won in this amount of time.

  39. William Jackson, Jr. says:

    I really enjoy shopping at Smith’s Supermarkets. Each department I visit, I’m greeted with a smile. The employees take very good care of me. On 11/03/16. I was looking for the Land O Lakes butter….the counter was empty. I talked to a very nice worker by name Chris. He graciously went to the back and got the product for me. He graciously ask if there was anything else he could help me with.

    On 11/04/16, I was back at Smiths to purchase Tyson’s chicken drumsticks. There were none in the counter. I ask Alex behind the meat counter if he had more Chicken drumsticks. He politely said let me check in the back sir. He found the chicken drumsticks for me………………than I went in the grocery department looking for Jiffy corn muffin mix, and there were none on the shelf. I ask one of the stock boys, Gilberto if he would check to see if there were some in the back. He said sir, I will be happy to check for you. He found for me what I needed.

    It is truly a pleasure to shop at your store there at 850 S. Rancho. 702–870-8494


    William Jackson, Jr.

  40. Debbie folden says:

    I love Kroger it’s fast and easy way to shop love the guality and cleanness of the store I’m there four or fives a week!!!!! And the best part I get cheap gas!!!! I absolutely love it!!!!

  41. Alan Goebes says:

    Your Survey webpage is messed up. It wants one extra block of letters in the Entry ID than there are on my receipt (My receipt says Entry ID: 021-53-992-81-134). I went back to ask at the store–three people (a cashier, a service desk person, and a woman who was referred to as “a Manager”)–all just shrugged. I asked the service desk to pull up the survey page–she said she didn’t have the internet, and I should go home and try again. I did–same result. NOT happy.

  42. Vickie Williams says:

    I feel the pharmacy in hermitage, Tn needs more help. My wife and I are thinking of switching to Wal mart due to long lines of cars at the drive in window. Also inside is a small line. Plus Walmart has the $4.00 prescription plan

  43. Joe says:

    The Kroger on 6678 Covington hwy Lithonia Georgia 30058 need to pave parking lot and paint the white lines. The grocies basket need to be move from Marta bus stop. The out areas need fresh pine straw. The trees need to be prune and the front entrance floor mat need to be new. Please do not let employees smoke cigarettes in front of building. The Kroger building need a new face lift. We want fresh vegetables and fruits in store. Please don’t bring old vegetables and fruits from North Atlanta to Lithonia Kroger. The back room near bath needs to be cleaned at all times. The bath rooms need soap to wash hands and floors need clean for fresh smell. I have contacted Kroger main office many times and they not done anything. When will we see everything on this list fix?

  44. Patricia Darrow says:

    Could not get survey to fill out.

  45. Steve taylor says:

    I’m really liking the store and the courtesy

  46. terry picking says:

    I think that it’s very bad when one of your store refused to check out a police officer.i shop there every week I think that’s going stop. I will tell all my police officers friends an family not to shop there’ anymore . Is that person still working for u

  47. george simko says:

    fuel points: I had 59 fuel points on receipt, when I got gas it only gave me a balance of 25 points. what happen to the 59 points I already had. please reply or give me phone # to call. ID entry # 018-144-217-456-7-224 thanking you in adavance.

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