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Safeway Grocery Customer Satisfaction Survey

How do you like the products and customer services at Safeway Grocery? Do you have some suggestions and advice to make your next visit better? Take Safeway Grocery Customer Satisfaction Survey and share your feedback now and help Safeway grocery store to improve. Upon completion of the survey, you will be entered into a drawing for a chance to win $100 gift card.

Would you like to share your story with Safeway by leaving your comments?

Safeway Grocery Customer Satisfaction Survey Guide

  • Visit Safeway Grocery customer satisfaction survey page
  • Take your receipt at hand, first enter the date of your visit, which is at the bottom left of the receipt, then type in the first 10 numbers of the 14 digit code in the order of 4-2-4
  • Click the link below the button “Start Survey”

Safeway Grocery Customer Satisfaction Survey

  • Answer the following questions and click the “Next” button to move on

Safeway Grocery Customer Satisfaction Survey

  •  To enter the prize drawing, you should complete your contact information correctly
  • Your comments and feedback will be forwarded to Safeway to help them understand what they could do even better for you and other customers

Safeway Grocery Customer Satisfaction Survey

About Safeway Grocery Store
Safeway is a supermarket chain in the United States, ranking number two in North America following the Kroger Company. It offers high quality brands at low prices varying from everyday necessaries like milk and paper towels to premium, specialty items like gourmet coffee and organic lasagna.

Reference Links

  1. Safeway Grocery Customer Satisfaction Survey Link: www.grocerysurvey.net
  2. Safeway Official Site: www.safeway.com

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Rating 4.349votes

  1. Rated 5


  2. Rated 5

    Store 7143 re; Store manager DENNIS

    guys always goes above and beyond to solve my customer service needs. I shop at the store often and sometimes he helps me and makes my experience shopping here much more pleasant then any other store. He is personable, knowledgeable, and just a wonderful person to have and to know at the store. He makes it a pleasure to come and even stand online. Kudos to for a wonderful shopping experience each and every time. thank you for being here dennis

  3. Rated 5

    Tiffany was so helpful in explaining to me how to go onto the computer at home,and get a digital account, which I did when I got home. I returned to Safeway and Lisa was equally as helpful in making sure that I had done the proper procedure to get the digital coupon for the item I was purchasing, and explaining all the “perks” that come with the “ease” of digital coupons. I am SO GRATEFUL BOTH girls came to work today, as they BOTH were extremely helpful, and I give both of the a #10 !!!

  4. Rated 2

    $5.00 Friday here sucks

  5. Rated 3

    This is my 4th home delivery. The first 3 were excellent..this one not so good. Delivery was late,some things were leaking,can goods were dented.

  6. Rated 5

    I’ve been shopping at the Bellevue Safeway near my work place for 6 years and I’ve been very impressed with the level and quality of service, especially the assistance received from Nina and Twila. I consider them very valuable employee of your store.

  7. Rated 5

    My experience at store 2654 was wonderful. I had some difficulty locating items and this courteous and helpful person named Katherine walked me right to it and made sure that I had everything I needed. This was on 6/24/17. Then the other day I had a problem again and I was helped by Rebecca. Both ladies were helpful, courteous, friendly and just a delight. I will continue to shop in that store with this kind of service. There has also been a wonderful change in the deli. They are very helpful and courteous. I believe it is Martha that has helped us the last couple of times and it has been a great experience.

  8. Rated 5

    Thank you Yolanda for the beautiful cake and she was very careful handling the cake and help me out with my cake.
    Thank you Virginia for helping me right away.

  9. Rated 1

    The safeway in Cheney, WA has the rudest checkers and worse chi ken wing bar and deli ever deal with in my 67 years dealing wirh Safeways. The Albertsons company euinef the store when they moved Jim as manager to another store. Tonight i dealt with the rudest checker ever named Jon at 22:37pm. This employee talked with a student behind me while I was being checked out, about alcohol and how good it taste, never reconizing me. I want a call. I am retired CEO and this young man would be fired by myself for being rude to a long time customer. I am about finished with your rude employee you send into Cheney.
    I would be willing to fix your disgusting Albertson who ruined safeway for free. Your going to lose much business if I decide to tell others in our town. Most already know about your service to college kids and rude behavior toward we town folks.
    Your very rude and my business can go to yokes.
    You have ruined my business with your rude self righteous Scale of 1 to 10 you get a 0

    joseph Fitzpatrick
    509 481 1561.
    I m doubtful you even care!

  10. Rated 5

    I just went to your store at the Orchards in Walnut Creek was helped in the deli by Stephanie wonderful customer service the best I have ever had at this location. Stephanie was very helpful polite made great recommendations. Over all really nice.

  11. Rated 5

    Best cashier for sure would have to be Karol? If that is her name, blonde with glasses. Thank you!

  12. Rated 5

    So much easier for me especially with disabilities.

  13. Rated 3

    I received the current big book of savings and I continue to be very disappointed in the lack of organic and fresh foods featured.

  14. Rated 5

    I am very happy with the delivery service

  15. Rated 5

    I went to the store in Manteca on Main Street and went through Laura Reynoso’s line. She had great customer service! I give her a 10!!!!!! Thank you Safeway for having great employees

  16. Rated 5

    I don’t normally take survey’s girl or lady tawia 5368 what superb and deserves a raise or promotion she should not be known as a number nor should any of your employees thank you and hope you have a pleasant day

  17. Rated 2

    Recently Safeway bought our Petaluma G & G Grocery store. G & G was my regular store even though it was farther away than the already existing Safeway. Now that there are two Safeways I figured I would check it out so I went to the closest one on McDowell. I looked at the Deli items and the Chow Mein had lots of vegys showing so I thought I’ give it a try. I noticed that he filled my container from the bottom of the pan reaching underneath the visible Chow Mein but didn’t think much about it until I got home to find that there were so few vegys in the box that you had to search to find the 3 tiny pieces of cabbage and about a teaspoon of shredded carrots. I don’t get it! Why would you sell something that isn’t what is represented? Sure it got me to buy it once, but I certainly will never buy it again. It was the most bland, tasteless, uninspired bowl of noodles I’ve ever had. I had to add my own vegys and sauce to make it edible. If this is an example of Safeway quality and interest in customer satisfaction you are definitely not going to lure old G & G customers to your store. We do also have a Raley’s just as close.
    Unsatisfied customer still determining my new go-to store.

  18. Rated 5

    I was very happy with the groceries and the delivery driver was excellent and helpful. His name is Levy. A rating thank you for this service

  19. Rated 5

    Enjoy shopping at Safeway City Centre,Vancouver. Staff is pleasant and courteous,store is clean and organized.

  20. Rated 1

    The lady at the deli was very rude she let me standing there for a long time acting like I wasn’t even there she needs to be replaces

  21. Rated 5

    Awesome store manager at you Rock Creek Store in Superior Colorado. Her name is Amy. I spoke with her on three different occasions and she was friendly and took time out of her busy day to help me.

  22. Rated 1

    Safeway is so so expensive !!!! I buy today propane (small size ) and they have price $7.99 with club card is $ 4.99 !!!!!! in Wall Mart 2 piece of propane is $ 6.76 !! in Safeway 1 is $7.99 thats terible !!??? also lot of produtcts is so high !!!! double …..

  23. Rated 5

    Everything in the store was very clean fresh my first smile I ran into his name was Phillip with a good morning and can I help you told me everything was all my gosh I couldn’t believe how the store looked found what I needed my second smile was in Floral Lilia she to greeted me with a smile I did received many many greetings and smiles nice friendly store felt like family store so overall the store does deserve a ten thanks have a good day!!

  24. Rated 5

    Jan opened western Union store 190on Howe avenue safeway before she was opened to cash the amount I needed, she was so helpful and will give her a raise.

  25. Rated 5

    Kudos to Jaime at Port Townsend, WA store 538. He is a very helpful butcher at our local Safeway. I asked him to butterfly a flank steak for me. Great job! Give him a 10!

  26. Rated 5

    Hello! I’ve been concerned about an Elizabeth, Colorado, Safeway employee. For two months now I have not seen Margaret, the best employee this store has had since they opened, ~16 years ago. Today, she returned!!!! I feel better! Please pass this to he bosses. Happy Days again! Welcome back Margaret!!!! YOU WERE MISSED!

  27. Rated 5

    I am most impressed with several staff members at the Kelso Safeway. Linda Parker in the Pharmacy, checker Karen and courtesy clerk Roshell, but most of all, the Bakery staff. They will come and find me in the store to give me my favorite bread (unsliced!). Their names are Phyllis, Brittney, Shanaya, Crystal, Joleen, Jennifer, Steve, Wendy and Destiny. Store Manager Andy is a great guy, too–both staff and customers like him very much.

  28. Rated 5

    I do grocery delivery and today Steve & Antonio knocked it out of the park. They were on time and very courteous…way to go guys, keep up the fantastic work…Thanks so much!

  29. Rated 5

    Joel Kristin at store #1448 is a credit to safeway with her great help at check-out !Thanks Joel…

  30. Rated 5

    Jonathan my delivery driver is always a pleasure! Hes early , chearful and wonderful

  31. Rated 5

    works at the bakery her name is lazmin reyes
    She is very nice and helpful her costumer service is excellent.

  32. Rated 5

    Cashier terri shes always nice and sweet very helpful.her costumer service is excellent 4/4/2017

  33. Rated 5

    I shop weekly at my Safeway located on Beretania , Honolulu, Hawaii. It’s always a good shopping experience. But I want to send a special thank you Christina, who works in the floral department, in providing me with outstanding customer service.

  34. Rated 5

    Mr behnam in pharmacy in NEW C is an excellent employee and asset to this store
    thank you for retaining him.

  35. Rated 5

    I am very pleased about the delivery they are always on time and very polite I want to thank Safeway for doing this delivery for those that can’t make it to the store thanks again Safeway

  36. Rated 1

    Very rude cashier no hello, thank you ? Didn’t tell me the total of my transaction? Not one single word.

  37. Rated 1

    Here at the burien, wa location. The cashier that was helping the self checkout lane had the nerve to say that I had copied coupons. I was so frustrated that she would say that. I left everything. Will never come here again. Horrible customer service.

  38. Rated 5

    I was in the Safeway store this afternoon and although Cindy the cashier is one of my usual cashiers, I realized today how much of a great person she is. She is friendly, and always has a nice smile and positive attitude. As well, she is very conscientious with my groceries. It is this kind of service and such a great cashier (s) that keep me shopping at Safeway. Wayota and Kildare Safeway should be happy to have her!

  39. Rated 5

    I love store number 862!! Brian Bockman is so awesome! Great shopping experience! Beautiful store!

  40. Rated 1

    Prices have gone up. BAD 4 YOU AND CONSUMERS. Caffeine Free Pepsi NOT AVAILABLE; SAFEWAY PIZZA REGULAR CRUST GONE. PRICES SUCK. ALBERTSONS FAIL.. Have been SAFEWAY customer @ Maple Valley store for YEARS. I HATE THIS. Am thinking of new chain patronage. Don’t f it up. Get with it. I. do not like seeing favored employees GONE.

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