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Safeway Grocery Customer Satisfaction Survey

How do you like the products and customer services at Safeway Grocery? Do you have some suggestions and advice to make your next visit better? Take Safeway Grocery Customer Satisfaction Survey and share your feedback now and help Safeway grocery store to improve. Upon completion of the survey, you will be entered into a drawing for a chance to win $100 gift card.

Would you like to share your story with Safeway by leaving your comments?

Safeway Grocery Customer Satisfaction Survey Guide

  • Visit Safeway Grocery customer satisfaction survey page
  • Take your receipt at hand, first enter the date of your visit, which is at the bottom left of the receipt, then type in the first 10 numbers of the 14 digit code in the order of 4-2-4
  • Click the link below the button “Start Survey”

Safeway Grocery Customer Satisfaction Survey

  • Answer the following questions and click the “Next” button to move on

Safeway Grocery Customer Satisfaction Survey

  •  To enter the prize drawing, you should complete your contact information correctly
  • Your comments and feedback will be forwarded to Safeway to help them understand what they could do even better for you and other customers

Safeway Grocery Customer Satisfaction Survey

About Safeway Grocery Store
Safeway is a supermarket chain in the United States, ranking number two in North America following the Kroger Company. It offers high quality brands at low prices varying from everyday necessaries like milk and paper towels to premium, specialty items like gourmet coffee and organic lasagna.

Reference Links

  1. Safeway Grocery Customer Satisfaction Survey Link: www.grocerysurvey.net
  2. Safeway Official Site: www.safeway.com

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Rating 4.334votes

  1. Rated 5
    says:

    I don’t normally take survey’s girl or lady tawia 5368 what superb and deserves a raise or promotion she should not be known as a number nor should any of your employees thank you and hope you have a pleasant day

  2. Rated 2
    says:

    Recently Safeway bought our Petaluma G & G Grocery store. G & G was my regular store even though it was farther away than the already existing Safeway. Now that there are two Safeways I figured I would check it out so I went to the closest one on McDowell. I looked at the Deli items and the Chow Mein had lots of vegys showing so I thought I’ give it a try. I noticed that he filled my container from the bottom of the pan reaching underneath the visible Chow Mein but didn’t think much about it until I got home to find that there were so few vegys in the box that you had to search to find the 3 tiny pieces of cabbage and about a teaspoon of shredded carrots. I don’t get it! Why would you sell something that isn’t what is represented? Sure it got me to buy it once, but I certainly will never buy it again. It was the most bland, tasteless, uninspired bowl of noodles I’ve ever had. I had to add my own vegys and sauce to make it edible. If this is an example of Safeway quality and interest in customer satisfaction you are definitely not going to lure old G & G customers to your store. We do also have a Raley’s just as close.
    Unsatisfied customer still determining my new go-to store.

  3. Rated 5
    says:

    I was very happy with the groceries and the delivery driver was excellent and helpful. His name is Levy. A rating thank you for this service

  4. Rated 5
    says:

    Enjoy shopping at Safeway City Centre,Vancouver. Staff is pleasant and courteous,store is clean and organized.

  5. Rated 1
    says:

    The lady at the deli was very rude she let me standing there for a long time acting like I wasn’t even there she needs to be replaces

  6. Rated 5
    says:

    Awesome store manager at you Rock Creek Store in Superior Colorado. Her name is Amy. I spoke with her on three different occasions and she was friendly and took time out of her busy day to help me.

  7. Rated 1
    says:

    Safeway is so so expensive !!!! I buy today propane (small size ) and they have price $7.99 with club card is $ 4.99 !!!!!! in Wall Mart 2 piece of propane is $ 6.76 !! in Safeway 1 is $7.99 thats terible !!??? also lot of produtcts is so high !!!! double …..

  8. Rated 5
    says:

    Everything in the store was very clean fresh my first smile I ran into his name was Phillip with a good morning and can I help you told me everything was all my gosh I couldn’t believe how the store looked found what I needed my second smile was in Floral Lilia she to greeted me with a smile I did received many many greetings and smiles nice friendly store felt like family store so overall the store does deserve a ten thanks have a good day!!

  9. Rated 5
    says:

    Jan opened western Union store 190on Howe avenue safeway before she was opened to cash the amount I needed, she was so helpful and will give her a raise.

  10. Rated 5
    says:

    Kudos to Jaime at Port Townsend, WA store 538. He is a very helpful butcher at our local Safeway. I asked him to butterfly a flank steak for me. Great job! Give him a 10!

  11. Rated 5
    says:

    Hello! I’ve been concerned about an Elizabeth, Colorado, Safeway employee. For two months now I have not seen Margaret, the best employee this store has had since they opened, ~16 years ago. Today, she returned!!!! I feel better! Please pass this to he bosses. Happy Days again! Welcome back Margaret!!!! YOU WERE MISSED!

  12. Rated 5
    says:

    I am most impressed with several staff members at the Kelso Safeway. Linda Parker in the Pharmacy, checker Karen and courtesy clerk Roshell, but most of all, the Bakery staff. They will come and find me in the store to give me my favorite bread (unsliced!). Their names are Phyllis, Brittney, Shanaya, Crystal, Joleen, Jennifer, Steve, Wendy and Destiny. Store Manager Andy is a great guy, too–both staff and customers like him very much.

  13. Rated 5
    says:

    I do grocery delivery and today Steve & Antonio knocked it out of the park. They were on time and very courteous…way to go guys, keep up the fantastic work…Thanks so much!

  14. Rated 5
    says:

    Joel Kristin at store #1448 is a credit to safeway with her great help at check-out !Thanks Joel…

  15. Rated 5
    says:

    Jonathan my delivery driver is always a pleasure! Hes early , chearful and wonderful

  16. Rated 5
    says:

    works at the bakery her name is lazmin reyes
    She is very nice and helpful her costumer service is excellent.

  17. Rated 5
    says:

    Cashier terri shes always nice and sweet very helpful.her costumer service is excellent 4/4/2017

  18. Rated 5
    says:

    I shop weekly at my Safeway located on Beretania , Honolulu, Hawaii. It’s always a good shopping experience. But I want to send a special thank you Christina, who works in the floral department, in providing me with outstanding customer service.

  19. Rated 5
    says:

    Mr behnam in pharmacy in NEW C is an excellent employee and asset to this store
    thank you for retaining him.

  20. Rated 5
    says:

    I am very pleased about the delivery they are always on time and very polite I want to thank Safeway for doing this delivery for those that can’t make it to the store thanks again Safeway

  21. Rated 1
    says:

    Very rude cashier no hello, thank you ? Didn’t tell me the total of my transaction? Not one single word.

  22. Rated 1
    says:

    Here at the burien, wa location. The cashier that was helping the self checkout lane had the nerve to say that I had copied coupons. I was so frustrated that she would say that. I left everything. Will never come here again. Horrible customer service.

  23. Rated 5
    says:

    I was in the Safeway store this afternoon and although Cindy the cashier is one of my usual cashiers, I realized today how much of a great person she is. She is friendly, and always has a nice smile and positive attitude. As well, she is very conscientious with my groceries. It is this kind of service and such a great cashier (s) that keep me shopping at Safeway. Wayota and Kildare Safeway should be happy to have her!

  24. Rated 5
    says:

    I love store number 862!! Brian Bockman is so awesome! Great shopping experience! Beautiful store!

  25. Rated 1
    says:

    Prices have gone up. BAD 4 YOU AND CONSUMERS. Caffeine Free Pepsi NOT AVAILABLE; SAFEWAY PIZZA REGULAR CRUST GONE. PRICES SUCK. ALBERTSONS FAIL.. Have been SAFEWAY customer @ Maple Valley store for YEARS. I HATE THIS. Am thinking of new chain patronage. Don’t f it up. Get with it. I. do not like seeing favored employees GONE.

  26. Rated 5
    says:

    Very satisfied with selection of groceries and service. I will use again.

  27. Rated 5
    says:

    Cashier Charmel is so helpful. She finds it so amazing that I live right across the street from another super market competitor, but I drive the extra distance to shop at their location.

  28. Rated 5
    says:

    Cashier Zachery is so professional and curteous it’s nice to go thru his check stand. He resolves problems quickly…and uses a sense of humor through out the visit…much appreciated..

  29. Rated 5
    says:

    Cashier Kusam have been a great service to me and goes out of her way to help. Her customer service is excellent 3/8/17. 3182

  30. Rated 5
    says:

    I goes to the gas station on 320th her name is TONI B store 1555. she’s always nice and sweet and very helpful ,super funny I would give her a customer satisfaction Award.

  31. Rated 5
    says:

    Shopped Saturday Elizabeth was my cashier. She always is friendly and helpful. I give her a 10

  32. Rated 5
    says:

    Excellent. Thank you.

  33. Rated 5
    says:

    We visited the store on sunday nite and ann was checking great to see her up front and in the public. She has a great personality and as we watched is great with people. We love her. Nice job safe way and awesome job Anb!!!!!

  34. Rated 5
    says:

    Passing threw town, decided to go to Mount Vernon Safeway. The people are very friendly and helpful. I stopped by the deli department, Sierra did a great job in substituting my salami for a different one! She was super friendly, and was quick!!

  35. says:

    Leander in produce should be employee of the month because she performs her job duties above and beyond her normal job this is in the Holbrook Arizona store.

  36. says:

    meat department was very helpful and nice when it came time to get my reincheck

  37. says:

    My delivery date was 2-8-2017 between 4and 6pm my driver Sam was here on time i had just called the customer service because someone kept calling and I thought might be the delivery person spoke with Justin very helpful. Just as I finish talking Sam the delivery driver pulled up. Very nice and helpful as I’m handicap . Will use service again. Thank You Miss Hill

  38. says:

    I love shopping at Hollister store, especially the workers are super friendly. Peter is the best always goes over and beyond! Thank you peter for your assistance and making my shopping a great experience!

  39. says:

    Had rude service at the safeway on Arthur street in thunder bay. I had 20 items in my cart and was told that I had over 15 items in my cart and was told to go to another check out. What kind of service is this when I can’t check out 20 items. Won’t be seeing my service there again.

  40. says:

    While shopping at Redwood Road Safeway today I found cashier Grace truly helpful. At check out I said I could not find the guacamole mix … while leaving in the parking lot Grace appears … helping me to get the mix for the guacamole. She is a fine employee going above and beyond.

Survey Discussion