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TGI Friday’s Customer Satisfaction Survey

TGI Friday’s restaurants aim to provide you the delicious food and comfortable environment. If you have any comments about your recent experience there, you can let them know by completingĀ TGI Friday’s Customer Satisfaction Survey.

Your comments will help us to provide more useful guide for you. Please leave your feedback.

TGI Friday’s Customer Satisfaction Survey Guide

  • Go to the survey page listed in the Reference Links
  • Enter the store number, email address
  • Select the language you preferred to use from English and Spanish
  • Click the “CONTINUE” button

 TGI Friday's Customer Satisfaction Survey

  • Enter the 12 or 20 digit survey code located on your receipt

 TGI Friday's Customer Satisfaction Survey

About TGI Friday’s
T.G.I. Friday’s, a restaurant chain, is the most iconic bar and grill in the United States. It emphasizes on alcoholic beverages and focuses on casual dining with its attention from singles to families. Red-striped canopies, brass railings, Tiffany lamps and frequent use of antiques as decoration are the characteristics of T.G.I. Friday’s.

Reference Links

  1. TGI Friday’s Customer Satisfaction Survey Link: www.fridaysfeedback.com
  2. TGI Friday’s Official Site: www.tgifridays.com

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Rating 1.612votes

  1. Rated 1
    says:

    On several different occasions and different waitresses, when paying cash, these waitresses give NO CHANGE for the odd cents.
    By example if your guest check total $22.03, and you give her $30.00, your cash change should be $7.97, instead you are given $7.00.
    The receipt total is rounded to the next dollar in the waitress favor.

    I’ve experienced the thievery, and yes, I do me stealing on more than two occasions. I recently asked the waitress WHY?…

    …and she gave me
    E a weak excuse of how much trouble it is to give or make the change. Imagine a world where all change and receipts are rounded up in the establishments favor . TGI Fidays is not the Internal Revenue.
    Stay away from store number 00245

  2. Rated 1
    says:

    Very bad experience on three different visits. Please contact me, for detailed examples of my experience.
    In addition your web site and physical telephone contact is not user friendly for inserting information.

    It seems you don’t really want to improve your business or customer loyalty.
    Thank you

  3. Rated 5
    says:

    Brilliant food..so prompt seeing there was 15 of us. Service and smiles brilliant. Just a brilliant night

  4. Rated 1
    says:

    The waitress was a terrible server it took for ever for us to get our food and we had to ask for things several times before received them it was a bad experience for my first time eating in this establishment

  5. Rated 1
    says:

    We visited your outlook in One Utama 1-5-2017 (Malaysia public holiday) at 12pm and we ordered Grill Lamb and kids pizza.
    Waiter came back and informed these two is off the menu today.
    I replaced it with Taco and again he came back and informed off the menu.
    I asked how come? Waiter said due to yesterday peak on Sunday many items off the menu.
    ~isn’t it every Sunday will be peak?
    ~Public holiday quill be more peak? More customers?
    ~Fail to plan for replenish?
    ~estimate of after Sunday is public holiday which is more customers, but many items off the menu???

    This is very disappointing….

  6. Rated 1
    says:

    Had dinner at TGIF Green Acres mall yesterday evening. The food was served before the beverage. The fries were limp and cold. It took the server over 35 moninutes to serve the main course. Never again. I asked for a strawberry daiquiri and supppisedly it had captain Morgan rum. It tasted like a slushy. All ice and one frozen strawberry. Disgusting.

  7. Rated 1
    says:

    Sunday night… after a long shift at work at just want to stop by one of my favorite place for a drinks and some appetizers. Everything was going smooth not until one your bartender (Ruben) decide to do his job… I place my (Food)order with him and it took over 30 minutes for simple order of mozzarella stick…. he didn’t even bother check on my order and even let me know the status on muly order. My glass drinks was empty he didn’t even try to offer me another drink… I finally decide to ask him about my order but when I did … he literary give me a nasty body language…. as customer I felt like his action were a very poor customer service. I use to be a server and Bartender… Let me tell you that when you work behind the bar … it means that you got own it… by doing your job and making sure everyone is happy. Last I had a bad experience thanks to your bartender…

  8. Rated 1
    says:

    on
    Wednesday evening about 7:00 pm we tried to have dinner at your amherst nh restaurant. we walked in and about 30 seconds later a waitress came up front and stated that the hostess would be right with us as she was a trainee. another 30 seconds and the hostess did show up. we requested a table ,just 2 of us.she fumbled at the desk with 2 pieces of paper.i believe table locations .there were at least 10 tables available.she rechecked the papers and said she would be right back.we waited for a bout 2-3 minutes .when she didn’t come back we decided to leave.at this time i did not think the place was busy and this should not of happened.when i left i drove past the front doors, still nobody there at the desk.will most likely not be back.i have never had this type of problem here before .whats going on ?

  9. Rated 1
    says:

    TGIF should invest in margarita machines for the restaurant. The blender makes the drinks watery. If you guys had a margarita machine your margarita sells will sky rocket.

  10. Rated 1
    says:

    You could tell that our Survey was torn off on the bottom of my receipt. Apparently they didn’t want us to fill out the survey!

  11. Rated 1
    says:

    Our experience at TG I Fridays #2476 in Syracuse , New York was terrible. We didn’t have any dressing on the Cesar salad, We asked for it and the waitess came back twice without it, finally 15 minutes later we got the dressing, the waitess said she had to wait for them to bring it out to her, our fries didn’t come out until we were completely done with our dinner and that’s because we asked were they were, it took several minutes to get to alcoholic beverages from the bar when we first sat down and there was no ice in our ice teas. The waitress sent the manager to our table and he apologized. The manager should’ve taken the fries off of the bill.

  12. Rated 4
    says:

    Wanted to give a wonderful review on the hostess that was on yesterday Feb 17 it was very crowded and was a wait but the hostess name alis made my wait very comfortable. She was on point with everything. Amazing worked never really seen a hostess work the way she did. She was beyond

  13. says:

    I did not get a survey code on my visit this evening

  14. says:

    I really loved the restaurent.

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