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Family Dollar Customer Survey

Family Dollar company is very interested in your opinions and feedback. Your comments and input will be very useful for Family Dollar to better understand your needs and make improvement. Once you finish the survey, you will be granted the chance to win a $200 Family Dollar gift certificate in sweepstakes.

Family Dollar Customer Survey Guide

  • Visit Family Dollar customer satisfaction survey page
  •  Read the Official Rules carefully
  • Choose the language you prefer to fill the survey from English and Spanish and continue

Family Dollar Customer Survey

  • Enter the 15 to 17 digit number located to the right of the date and time at the bottom of your receipt

Family Dollar Customer Survey

  • Follow the instructions to finish the online survey regarding the service received during your Family Dollar shopping experience

About Family Dollar
Family Dollar is an American regional chain of variety stores. As one of the fastest growing discount retail chains, it operates small store locations like typical supermarkets. Family Dollar offers a variety of name-brand merchandise in food items, clothing and assorted household products.

Reference Links

  1. Family Dollar Customer Survey Links: www.familydollarsurvey.com
  2. Family Dollar Official Site: www.familydollar.com

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Rating 3.733votes

  1. Rated 5

    I loves shopping at this store I spending at least $600 a month

  2. Rated 4

    I experience quick service and fairness. At the five points west store. I give it a 4 star rating.

  3. Rated 5

    Great to shop at with my favorites at reasonable price.

  4. Rated 1

    I bought a defective can of freon. When I attempted to return & exchange it, the asst. manager accused me of bringing back an empty, used can. I called customer service, they instructed her to exchange the can. Even though, she DID replace the can, she was still voicing her opposition and accusations. I WILL NEVER SHOP AT MY AREA F/D AGAIN.

  5. Rated 2

    This store is in dyer straights!!!! They don’t have bags big enough to fit merchandise.. Their COOLERS ARE ALWAYS DEAD ALARMS ARE CONSTANTLY GOING OFF ON REFRIGERATION N FREEZERS…FOOD LOSS IS INCREDIBLE AS IS SHOPLIFTING… CANT KEEP EM

  6. Rated 5

    Great people

  7. Rated 5

    I enjoyed shopping at the store

  8. Rated 5

    I love family dollar I made a friend there her name is brazileanna McKie she makes you feel welcome and that is what I love about family dollar from ann and I love miss Teresa my favorite 2 girls

  9. Rated 5

    I love family dollar I made a friend there her name is brazileanna McKie she makes you feel welcome and that is what I love about family dollar from amn

  10. Rated 1

    I dislike this store! Every time I go in there is a mess in the isles, the young man working today was not that friendly or helpful, and he was the only one working and told me that he can’t do it all alone! He had the phone ringing, trying to stock a shelf and then I wanted help and he had no time for me! Then I get the product I want and on the shelf it says $3.50 and it rings up $6.00 and when I showed it to him he said SOMEONE PUT IT IN THE WRONG PLACE! He did show me the right area for the product but I think to run a store and not have things in the right area is NOT my fault. It is the stores fault and they should either hire more or shut the damn store down! DO NOT CHARGE ME FOR YOUR MISTAKEs!

  11. Rated 5

    Today was good…in and out without the usual long line

  12. Rated 1

    The store located at 1987 n. Olden ave ewing twp nj. They have been out of bag for at least a week. Customers should not have to carry purchases out in trazh can liner bag and be forced to buy the red store bags.we deserve better.

  13. Rated 5

    I save so much time and money at f.d. Plus customer service is great

  14. Rated 4

    The one on Skinker and MLK are always nice and professional

  15. Rated 3

    Good customer service but aisles are sometimes in disarray

  16. Rated 3

    You have good customer service

  17. Rated 5

    Eubank/Constitution Family Dollar….I am a regular shopper who is always treated well by your helpful and kind Employees. They are always happy to carry heavy or bulky items to my car for me and I never have to wait for help. Am lucky to have this Store in my neighborhood​.

  18. Rated 5

    Enjoyed shopping in your store.

  19. Rated 5

    Looking for deals I buy all my texables an I love prices an they always have what I need. I’m favorite store, over Walmart, Kmart, etc.

  20. Rated 4

    The new Family Dollar on Owen Drive here in Fayetteville NC is very friendly and loaded with interesting products. I always find a good buy.

  21. Rated 1

    876 need help badly !!!!!

  22. Rated 1

    Y’all be so worried about the employees stealing that the customers walking in and taking y’all shit shit in y’all face. What do y’all do ?? Nothing just say owell but always questioning or in the worker face don’t nobody want y’all shut what y’all need to do is get some security so y’all want keep getting y’all shit took !!!!!

  23. Rated 1

    Store11809 employees need a lesson in customer service

  24. Rated 5

    Great service. Neat n clean store

  25. Rated 1

    I just got very angry because a greenacres family dollar store didn’t allow my 9 month pregnant wife to use their bathroom. I think that’s very shameful. I will never shop there again.

  26. Rated 5

    The staff was very friendly and helpful. Got my items I went for and was out rather quick!

  27. Rated 5


  28. Rated 4


  29. Rated 5

    Everyone is very polite and thank you for that

  30. Rated 4

    Friendly and clean

  31. Rated 5

    Cashier was very polite n helpful

  32. Rated 5

    It was great shopping there

  33. Rated 1

    I just went to the store on Gordon hwy in Augusta, Ga 2 young girls were working. One went outside on her phone and the other one inside she said she would take me on her register but she had an attitude which she always have one when I go and I refuse to deal with her so the other girl aimed and says she’ll take me but still was on the phone told that person to hold on and put her phone on the register she rung up my stuff and I swiped my card she looked away to do something and didn’t give me my receipt I guess she wanted me to take it off Myself so I walked out without it. If these are the kind of people your going to hire unprofessional people I will shop elsewhere dollar general or just get all my stuff from Walmart cause this shit is ridiculous The way they act their…the manager at this location wasn’t in her name is Janiece

  34. says:

    I purchase a air fresher at store 10109 and just went 2 blocks to the nursing home and realized that it was broken. Went to return it and they would return it. I don’t think that it is fair. I’ve also notice employees giving away free items to their friends. One employee told her friend that I was watching her. As many times that I shop at family dollar I’ve never had any problems except that the lines are too long and managers will not come and help. I’ve seen many people walk out because of it saying it doesn’t make sense. Could someone please look into your return policy and also giving the lines too long and giving away freebies to their friends.

  35. says:

    store often is out of advertised specials ( around the corner from Wegmans on George Urban), some employees are friendly, others not so much, poor return policy (example – Christmas gift bought on Black Friday is non-returnable because it’s over 30 days).specials are often hard to locate

  36. says:

    I shop this store every Sunday morning after breakfast and usually find everything I am looking for. Prices on cleaning products and pet food are very reasonable.

  37. says:

    12-03-2016 16:28:59 04394 01 1148510 2671
    this is the worst Family Dollars that I have ever been to when is time to check out manager told me she was close call the next person in line witch was second in front of me I asked her one more time was she closed are open she said closed and look at me and smiled it seems like every time I go in there she gives me some issue my husband stop going he seen things for him self employees complain from foodlion next door it seems the head manager knows but haven’t done anything about it I will never spend another dollar there as long as Cheyenne is managing there

  38. says:

    we have two family dollar stores in my town and the one i was at today is the one i prefer, it is clean and the employees are very helpful, i am in a wheelchair and i can get around that store great ,but the other in not, it has junk in the isles, the shelves are a mess clothes on the floor, theres no way i can shop there being in a wheelchair, and they don’t care.the good family dollar is store number #00685 1248 richmond rd #6

  39. says:

    the store is very clean and everyone is very helpful the store in Hampton Ark has a very nice maneger

  40. says:


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