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Denny’s Listens Guest Satisfaction Survey

Enjoy 24/7 Breakfast, Lunch & Dinner at Denny’s Restaurants? Take Denny’s listens customer satisfaction survey and tell them your favorite food and services. Denny’s values your feedback and appreciate your participation. Upon completion, you will get a validation code to redeem for your next visit.

Denny’s Listens Guest Satisfaction Survey Guide

  • Visit Denny’s listens guest satisfaction survey page and choose your language
  • Enter the survey code on your receipt

 Denny's Listens Guest Satisfaction Survey

  • Rate your satisfaction with the overall experience, like the speed of coffee refiils, the temperature of your food by answering some easy questions

 Denny's Listens Guest Satisfaction Survey

  • Upon completion of the survey you will get a validation code that can be used to redeem the offer printed on your receipt

 Denny's Listens Guest Satisfaction Survey

About Denny’s
Denny’s is a full-service pancake house/coffee shop/fast casual family restaurant chain. Denny’s is known for always being open, serving breakfast, lunch, dinner, and dessert around the clock. Unlike many other restaurant chains, Denny’s does not close on holidays or nights, except when required by law.

Reference Links

  1. Denny’s Listens Guest Satisfaction Survey Link: www.dennyslistens.com
  2. Denny’s Official Site: www.dennys.com

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Rating 3.838votes

  1. Rated 5

    We eat breakfast at the Denny’s on power Rd. near the 60 freeway and have a wonderful experience. Tracy is our favorite waitress because she has a marvelous personality and cares greatly about her customers.

  2. Rated 5

    i worked there about 9 months and so far i had a great experience. The customers are great the cooks and one of the best and the server assistants are even better. the servers are really good to there customers. The mangers are one of the best mangers you could ever have and care so much about the company. Dennys store is one of the best store you can go and eat and enjoy anytime of the day. so if anyone is looking where to eat come at anytime of the day and you will enjoy!

  3. Rated 5

    Food was very good , the servce was awsome!

  4. Rated 4

    Kool, bacon was peppery

  5. Rated 5

    Un servicio muy eficas y mucha amabilidad

  6. Rated 5

    Connie helped us get out in a hurry. Always attentive and asking to refill. Great waitress! Promote her!

  7. Rated 5

    On 6/16/17 from 12:00 Pm we had excellent service from Jo our waitress she very efficient and so pleasant with a smile. THE FOOD WAS ALSO VERY GOOD IT REALLY HIT THE SPOT. THE RESTAURANT WAS ON Transmountain El Paso. We Thank you so much for an excellent day at your store.

  8. Rated 1

    I have to pay before my order is taken noone else did i recieved cold coffee no sugar the pancakes are not buttermilk cant get a refill and it takes an excepcionally long time toget my all you can eat pancakes no wonder they want you to pay first the service sucks no buttermilk pancakes no all you can eat after ypu paid for it you do follow what is advertise and very discrimitive could i get what was paid for i come to dennys almost every morning and 3to4 timesaweek besides the mornings never a problem until now no wonder they want you to pay first the service and food sucks i see others getting refilled ive been waiting for a refill and my all you can eat pancakes at least 10 15 mins. What is this bussness problem besides ripping you off could i get alittle service or hot coffee some sugar and the rest of my pancakes buttermilk would be nice your advertisement not mine but that is probaly impossible what about hot coffee and some sugar with it this is so discrimitive wow

  9. Rated 3

    I eat at the Denny’s 8667 Napanee ON whenever I am in Napanee. My fav dish is the burbon chicken. My total surprise and disappoint came on May 25/17 when my order arrived. There is now only 1 chicken breast and the sides are all about 2/3 the original size.. Denny’s is quite expensive to begin with but the food is good so I suck up the overpricing. But to keep high prices and cut the portions to such an extreme is not acceptable. Sadly this was my last visit to Denny’s. I drive truck and like to eat where the food is good. I will now have to eat at another family restaurant and will pass along this information if anyone asks for a recommendation …Also I tried to post my e-mail address in the requested box and it wouldn’t let me??? Wayne

  10. Rated 3

    I eat at the Denny’s 8667 Napanee ON whenever I am in Napanee and fav dish is the burbon chicken. My total surprise and disappoint came on May 25/17 when my order arrived. There is now only 1 chicken breast and the sides are all about 2/3 the original size.. Denny’s is quite expensive to begin with but the food is good so I suck up the overpricing. But to keep high prices and cut the portions to such an extreme is not acceptable. Sadly this was my last visit to Denny’s. I drive truck and like to eat where the food is good. I will now have to eat at another family restaurant and will pass along this information if anyone asks for a recommendation …Wayne

  11. Rated 3

    Food service slow

  12. Rated 1

    The waitress (Alaina) was terrible. Brought our drinks of unsweet tea which they had no lemons for, tasted like swamp water. When our food FINALLY came almost 45 minutes after ordering a burger n a skillet, we could tell her the tea tasted horrible. She said sorry and walked away. Never seen her again until we were at the check out.I asked for my receipt so I could do this survey. She said as long as you say only good things about your server. I said taking my receipt from her if I had anything good to say that would be an easy task. However she made that impossible since she was not good at her job. We couldn’t drink the tea at all and neither of us drink pop, however we would have ordered juice or a milkshake, even a glass of water but never had the opportunity. Reading other comments I’m glad none if these had the same experience we did and hopefully we don’t again either.

  13. Rated 5

    Dennys has a great service when this young ladie Monserrat is working she always happy ,smile and helps coworker.

  14. Rated 5

    The food is great the price is better pleasant staff a fool not to go there

  15. Rated 3

    El dia de ayer 14/mayo/17 fuimos a Denny de Mayaguez… Estaba deseosa de comer una pasta junto a mi familia…. Ya q estoy en un regime de alimentación q el unico dia q me puedo dar un gusto son los domingo!!! Fuimos no se si por el dia o no se prepararon para la demanda de ese dia la pasta parecia sopa no se quien autorizo a salir esa pasta de la cocina, no soy de devolver la comida porque suelen pasar peores cosas. Defraudada total todavia hoy estoy igual… La chica q me atendió no tiene en absoluto la culpa. La supervisora paso en esos momento por la mesa luego de comerla y le deje saber de lo sucedido y ella opto por ofrecernos un 10% descuento.
    Espero volver algun dia otra vez y q todo este excelente… Importante la calidad del alimento. Gracias
    Survey 937 965 000 048 113 2

  16. Rated 5

    Good and friendly staff.

  17. Rated 5

    Had Great time, food was good, people we’re Nice.

  18. Rated 5

    Excelente servicio

  19. Rated 1

    Ow my God. You built a Denny’s several years ago at the Flying J in North East MD, and I have been trying for years to get dissent food with no success. Tonight was just another one for the on going saga. I ordered a “Grand Slam Belgian Waffle”, we waited and waited it was well over 25 minutes when I gave up and we walked out. When I ask the manager what was the problem, she claimed they burned the waffle. I hate cooking, but I can make a waffle without burning it. IT TAKES NO SKILL. If they did burn my waffle I guess my friends food had to just sit and get cold while they messed with another waffle. So you think that is acceptable? Not to mention we were told nothing till I questioned the manager and walked out. I hope you get some better help, and or sell this location to a company who can do the job and stop embarrassing the Denny’s name. Anyone can make a waffle.
    Yes I am angry, I wanted to eat, but you couldn’t process a simple order.


    Maybe you should send me a credit for $50.00 so I can eat some where that does know how to serve food.

  20. Rated 5

    i went to Dennys on 2297 2nd street on May 3rd. I was so impressed. We have a Denny’s in the town next to this one and I do not go as it is not that nice. I entered the store and was greeted by Vaughn, who sounded so professional and was so personable , it made me feel like I was in a higher end establishment. The place was clean, service great and I can’t wait to go back.

  21. Rated 5

    I was at Dennis #8057 in west 22nd St Oakbrook Terrace. our server was Jose F
    he was incredibly nice and gave us the best service we had ever had at this location he definitely made my day. I wish everyone else at this location was as nice and helpful because I seen the girl on the front cashier acting so unprofessional with José, I think she was a manager witch makes it worse since she acted like that in front of me when I was paying. Is people like that girl that make us customers not return to that place again. No one wants to see a person in charge take advantage of her employees. My Rating was 5 stars for the server I got Only.

  22. Rated 5

    I was at dennys Saturday afternoon with my family when we arrived we were greeted and seated by Tanja she was very attentive always made sure we had what we needed I have never been to any dennys that made me feel like I was in a 5 star restaurant amazing service and we will be back hope we get Tanja again best server we have ever had

  23. Rated 5

    Excelente servicio del gerente
    Pm shift 4/20/2017
    Isla verde

  24. Rated 1

    On Easter Sunday, we visited your restaurant located at 9340 Marketplace Rd, in Fort Myers Florida (33912). After being seated, our waitress took our drink order, and served our drinks, then took our order. We ordered two meals and a third meal to go. Another server brought our meals. My coffee cup was empty, and sitting on the edge of the table. No one offered a refill throughout the entire meal, no one came to our table until our meal was completed. Upon complaining about the lack of service, my coffee was refilled, no creamer was offered and there was two packets of sugar left on the table. My husband’s sweet tea was refilled with unsweetened tea. We had to ask about our to go meal, and our bill was wrong. Instead of charging for a classic burger, we were charged for a build your burger. The manager was kind, polite, apologetic and took $10 off our bill. Considering we traveled a half hour to visit your restaurant, the lack of professional service was disappointing. Having patronized your company since the late 60’s, this was by far the worst experience we’ve ever had. Not sure if or when we will return.

  25. Rated 1

    On 4/15/17 I went to Denny’s on bee ridge in Sarasota fl for breakfast I had the grand slam slugger.when I got it my eggs was not cooked and my pancakes also my toast was cold and I even order a side of grits’s and they was not good I almost vomit so I left with out eating that morning and a very and I mean very upset I would not go back and believe me I will tell my friends about it. One good thing the lady that took the order was very nice she try to do all she could . And that rating is to high for me I would give it a 0 . Oh yea the bathroom was very nasty as well

  26. Rated 5

    My sister and I came in there what time will waiting on someone at the hospital our waitresses name was José Fina this was the nicest most courteous waitress I think I’ve ever had to serve me if I could give her 50 stars I would very pleasant young lady

  27. Rated 1

    Terrible service! Cold food! Wrong orders! Missing sides! Terrible Management! Poor Follow up at reg. by Jesus Manager In Training!? Someone should speak to him about his nervous chuckle while handling guest issues. He did absolutely nothing but infuriate an already irritating situation! Nothing was done for my complaint other than to “Hope we return” NEVER to this location again!

  28. Rated 5

    Great service,!!!!good or bad always with greater smile thank you for hiring her….

  29. Rated 5

    Hamburg better than Mc donalds and good people and good food and petty girls

  30. Rated 1

    food has gone down last few years restaurants are getting dirty and discussed it a major dive

  31. Rated 1

    Dirty restaurant,Bathroom was filthy and my pancake came after I finished my breakfast.

  32. Rated 4


  33. says:

    No contalimps on this end, simply a good piece.

  34. says:

    Excelente atención él mesero muy servicial observacion: la comida debe de estar mas caliente no tibia.

  35. Rated 5

    On March 3 2017 at 1:44pm Myself and two others had stopped for lunch at Denny’s in Kerrville,Texas. Our server was named Mandy R It was her first day on the floor…Let me tell you,I hope Mandy R is there for a very long time. Mandy was prompt with our coffee,brought extra creamer and sugar packs and extra napkins.We were very pleased with her and the way she handled our orders.Mandy R has a great personality and we had a great experience with Mandy R…I had order the Nachos and the manager was the one who had made them.The nachos were so pretty and the taste was superb.I was very please when Denny’s manager had said the chili meat was gluten free.The staff at Denny’s Kerrville Texas was the best I’ve seen in a very long time!!! Now for the survey for free pancakes…I can not access the survey no matter where I go…There are way too many surveys to go through the one you want. Please tend to this matter…Thank You. Denise S

  36. Rated 5

    Get good we like Gina

  37. Rated 5

    I’m very happy to inform management that today i was very pleased with the service that Bernie or bernice gave me i felt at home. Is nice to go to a restaurant ande be trate de so well. Thank you Bernie.

  38. Rated 3

    I’m very happy to inform to management that today i was very plrased

  39. Rated 3

    Hi, I’m a long time Perks Member and over the past several time I have been somewhat dissatisfied. We love your new Pancakes, in fact we usually bring some home for future use. We have been fortunate enough to get a free order, this has happened twice, the free order is justly slightly over half the size of what we had and ate during Breakfast at the Store. I am quite unhappy with Dennys, I know they;re free, but if you say you’re giving me something, I expect to get what you say.

  40. Rated 5

    Super deliciuous

Survey Discussion