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Church’s Chicken Customer Feedback Survey

How do you like the food in Church’s Chicken restaurant? Are you greeted warmly when visiting it? Church’s Chicken is eager to hear your voice through this customer survey. If you take and complete the survey, you will get a validation code to redeem the offer on your receipt.

Church’s Chicken Customer Satisfaction Survey Guide

  • Refer to Reference Link 1 at the bottom to complete the survey
  • Select your preferred language from English and Spanish
  • Enter the store number, order number, visiting date and time
  • Click the “Start” button to continue

Church's Chicken Customer Satisfaction Survey

  • Answer the following questions including your visit type, your overall satisfaction, the menu item availability and then click the “Next” button to continue

Church's Chicken Customer Satisfaction Survey

  • At the end of the survey, you will receive a validation code

About Church’s Chicken
Church’s Chicken is a chain of fast food restaurants in the United States, based in Sandy Springs, Georgia. It specializes in chicken,fries and jalapeños. Today, Church’s Chicken is the fourthly largest chicken restaurant chain in America.

Reference Links

  1. Church’s Chicken Customer Survey Link: www.churchschickenfeedback.com
  2. Church’s Chicken Official Site: www.churchs.com

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YOUR RATING
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Rating 3.871votes

  1. Rated 5
    says:

    Love that chicken

  2. Rated 5
    says:

    They were very nice the food was great customer service was really good I will be back. Great eye contact

  3. Rated 5
    says:

    Nice service very clean bathroom as while

  4. Rated 5
    says:

    Very good Service of Svillian and Clevland Avenue wonderful visit the even greeted me as I walk an after eating in the inside one employment ask was the service good I had zero complain good day at churches Ms Donna was her name thank we be back soon

  5. Rated 5
    says:

    My visit we a good experience yesterday haven’t had custmer service like that in a while I had do the survey .Ms Donna was very responded to me I received good vibes from the people at church all good…

  6. Rated 1
    says:

    The store number is 13101

  7. Rated 2
    says:

    The store I’m talking about is on newhallsferry road in St Louis mo the store can make the money if they , had a better manger, now don’t get me wrong some of them are sweet. But it’s one that let the crew members talk to the customers wrong, on 7,14 , 2017 they did not open until 12.30 and the young man hat was cleaning the lot at the time was rude and the manger was to. And their was customers driving off. And she was in the restaurant eating. This happens often please can some one help…

  8. Rated 1
    says:

    Just ate at store. Found a fly in my drink.

  9. Rated 4
    says:

    did not receive a receipt so could not fill out the survey three employees were working behind the counter and were more concerned about their own conversation than my order thats why i didn’t get the 2 strawberry bites i ordered with a free coupon did not get a receipt maybe on purpose?????????? store is on business 83 in mission texas the time was around 6:45 p.m. thank you i enjoy going to church but maybe will have second thoughts abut going there now. asked for ranch dressing also but didn’t get that either… oh well thank you for listening its just maddening to get home and not have what you ordered at least it was a free coupon for the bites i ordered the 5$ special with tenders and fries and cole slaw love your biscuits but the fries were limp and greasy my name is pat halkola and i live on 1005 n. stewart rd. in mission yeas 78572 halkpat43@gmailcom

  10. Rated 5
    says:

    the store and the chicken was good sylvester williams.

    .

  11. Rated 1
    says:

    The church’s chicken Hwy 280 Phoenix City Al is horrible. The customer service is not good staff need to be trained on how to treat customers. Why do Management allow this behavior they hear how the unprofessional way they take orders. A class should be provided I bet they don’t talk like this when they are hired or when they collect there check. Learn not to be rude and treat the customers rudely manner it’s not what you say it’s how you say it. Maybe instead of taking orders from the drive through is not your field of employment just learn how to smile and treat the customers with respect and yes respect goes both ways so it’s no excuse to be rude. I just don’t understand how the management allow this the District Manager needs to pop in in announced and observe. The temperature on my chicken when I was given it was not warm at all I fill that I was given it base on the personality of the cashier just being mean. The rating should be a negative o

  12. Rated 1
    says:

    The Church’s Chicken Manager’s customer service on duty on 6/25/17, at the 3632 Flakes Mill Rd., Decatur, Ga. location was absolutely horrible!! The chicken I purchased there the night before (between 9:30pm- 10:30pm) had a ” sour or something -is- wrong- with- the- chicken” taste. I mentioned this to the supervisor/manager the next morning/afternoon and the manager had a horrible attitude, saying that there was nothing wrong with the chicken and said she “changed the cooking oil between 5pm-6pm that day-Saturday.” She mentioned this prior to me telling her the THE TIME I purchased the chicken. I mentioned I wanted to speak with owner/manager over her because she was so irate and unprofessional about the complaint about the chicken. She proceeded to say she could not “hear me on the phone- having a bad connection” and then disconnected our call. She then called back and said she spoke with the owner/ manager and he would refund the money for the chicken. She finally said the owner/manager said for me “TO NEVER COME BACK TO THE STORE AGAIN.”

    Personally, I do not think this store manager is not in any position to manage Church’s chicken. She sounded very emotional and unprofessional and did not handle a complaint about the chicken very well.
    Customer Feedback, if you should have access to getting a phone recording of our conversation on 6/25/17, you will see just how this manager unprofessionally represent your Church’s Chicken company.

    Thank you

  13. Rated 5
    says:

    Awesome food! Best fried chicken in town

  14. Rated 3
    says:

    Food good and hot. THE ONE IN FORT LAUDERDALE ON SUNRISE THE BIG GIRL IS RUDE ASS HELL I THINK SHE’S A MANGER. RUDE RUDE RUDE. DROVE A HOUR TO GET IT.

  15. Rated 5
    says:

    Fresh hot chicken every time.

  16. Rated 4
    says:

    The food is always good and hot. Customer service has been pleasant. I gave 4 because sometimes the wait is longer than I would lime.

  17. Rated 4
    says:

    Good service

  18. Rated 1
    says:

    This is for store number 707 I’ve been going here in for a long time recently the food is absolutely terrible the service is ok nothing is hot you ask for fresh okra you can get it they say I just took it out one minute ago but yet when it got to the car it was cold and Soggy my chicken soggy I open the box and my biscuit is crumbled all over the place all over my box just crumbled up I won’t be going back to the store it’s been terrible the last three times strike 3 that’s it I’m going to KFC

  19. Rated 4
    says:

    Well satisfied

  20. Rated 5
    says:

    Good Wednesday night service was great and associate’s was very friendly.

  21. Rated 5
    says:

    I shopped at store #996,I received great service and the associates was very friendly,I give them a 5.

  22. Rated 5
    says:

    Good chicken

  23. Rated 5
    says:

    Awesome

  24. Rated 5
    says:

    I had the pleasure of eating at Church’s last Sunday. My chicken was piping hot like I like, biscuits were great. I’ll be eating there again soon I know. Possibly Sunday…

  25. Rated 5
    says:

    Love it

  26. Rated 1
    says:

    The worst store ever

  27. Rated 1
    says:

    I have been sitting in the drive threw for 30 minutes sines 2 o’clock no one has come to take my money or apologize for the wait one said we will get to you when we can and there is no one at the window this and she just came I ask her was she going to apologize she said no the store number is 1479 on Broadway J just the worst store ever

  28. Rated 3
    says:

    Great food

  29. Rated 5
    says:

    My visit was really nice everybody was nice food was hot and fast

  30. Rated 5
    says:

    Great service and food

  31. Rated 2
    says:

    my friend and I went to eat lunch at your store 793. When I got my 2 pcs of chicken, in which was very greasy. I got alot of grease on the napkin, that I had to push the chicken on. The second piece that I was going to eat,on the top was cooked, but near the bone it was uncooked. So I tooked two different pictures of the second piece of chicken.The only god things are the honey butter biscuits, mashed potatoes,corn.I will not returning back to any of the chruch’s chicken.I’ll be going to your competition Popeyes. Thank you for you time and cooperation.

  32. Rated 5
    says:

    Great

  33. Rated 5
    says:

    I really think you guy’s should bring back the family okra…. I love the food and I ALWAYS get the family size okra

  34. Rated 5
    says:

    Great service great food

  35. Rated 5
    says:

    All the employees went abov & beyond to make sure our experience at Church’s was pleasant.

  36. Rated 5
    says:

    Good customer service

  37. Rated 5
    says:

    Clean place

  38. Rated 5
    says:

    Hot

  39. Rated 5
    says:

    Fast service chicken season right

  40. Rated 5
    says:

    Good food

Survey Discussion