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ACME Customer Satisfaction Survey

How do you think of your recent purchase experience in ACME market? Do you think the assistants there are helpful? You are now invited to share your candid feedback with ACME market through this customer satisfaction survey.

ACME Customer Satisfaction Survey Guide

  • Refer to the Reference Link One at the bottom for survey completion
  • Select the state and store you visited and click the “Next” button

ACME Customer Satisfaction Survey

  • Select the date of your visit

ACME Customer Satisfaction Survey

  • Enter your email address
  • Select the time you visited
  • Enter the cashier/operator number

ACME Customer Satisfaction Survey

About ACME Markets
Acme Markets is a supermarket chain operating in Pennsylvania, New Jersey, Delaware and Maryland. It mainly offers bakery, dairy, deli, frozen foods, general grocery, meat, pharmacy, produce, seafood, snacks and liquor.

Reference Links

  1. ACME Customer Customer Satisfaction Survey Link: www.acmemarketssurvey.com
  2. ACME Official Site: www.acmemarkets.com
Rate your recent ACME experience and discuss with friends
  • Extremely helpful
  • Very helpful
  • Somewhat helpful
  • Not very helpful
  • Not at all helpful
Rating: 4.4/5 (719 vote casts)

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15 Responses so far.

  1. roberta pallarino says:

    I was shopping in your Fort Lee Acme and was helped by a employee of the bakery. He was so helpful with all the cakesI was looking at. The bakery was beautiful and well stocked. I got a cake and my family and I loved it. ThankYou so much. The employee that helped me was Stanley

  2. dawn appenzeller says:

    on dec.28/16i was in line ,store was crowed so the manager told this cashier to open a lane up, and he was really upset was very rude to me ,shoving my groceries down, got an attitude with me because I wanted to put in my mix number.i spend a lot of money at this store I don’t appreciate being treated that way.not sure if I want to shop at acme any more.store7977,ter3,operater206,trx;15

  3. Rachel V. Strohm says:

    I’m writing you about a recent shopping trip to your store in Clark, NJ – store #0178 – it was a very busy day for me with my 2 year grandson Hunter – we had been doing several errands and the last one was at the Acme – needless to say, I was slightly tired and Hunter had fallen asleep in the cart – I at this point had to carry Hunter in order to finish my small but necessary shopping – although I am at this store several times a week, I could not locate 2 particular items – as I rounded the corner, I must have been quite a sight – store manager Pete March asked me right away if I was okay and did I need help – I said I thought I was fine, but right away he got me a cold bottle of water, assistant manager Angie got me the two items I needed, Justin quickly checked me out and Theresa (who Hunter lovers)took Hunter from me and walked me to my car – this was help above and beyond – they were all very concerned about me, made sure I was okay to drive home – they could not have been any more accommodating or caring about Hunter and myself – those in management should know about this – I love shopping in this store – always clean, very rarely do I not find what I am looking for – the personnel stays the same, workers know the customers by name, they take the time to have a quick chit-chat – it has a pleasant and friendly atmosphere – all departments are clean, workers friendly – no wonder I am there at least 4 – 5 times a week – there’s always something I need to buy! – once again, a heartfelt thank you to Pete, Angie, Theresa and Justin – you all rock! thank you, thank you, thank you………and a quick special shout-out to Anthony F – although he wasn’t there that day, I know I could have counted on him, also (as always) sincerely, Rachel

  4. Suzette Trenery says:

    I just want to say that I just love the staff at the Montclair store 1764….Marilyn is always very helpful whenever I shop there….Great job everyone. Thank you

  5. Frances Moraca says:

    Pleasant shopping in your store. Cashier was helpful too.

  6. Janet Walsh says:

    Medford NJ store 7964 I have done a survey for this store many times and frequently mention cashier’s indifference as far as bagging. I don’t mind bagging my own groceries but this store does not have a moving belt after the cashier & if they don’t push the groceries to you, you have to lean over the counter to grab them and bag them. I’m over 70 and have back pain and sometimes this is hard. At times, a cashier will automatically bag the items in the reusable bags I bring but often they just push the bags at me and don’t bag anything. The cashier this time repeated my total of $83 to me several times and I finally responded, “as soon as I’m done bagging, I’ll get the money out”. He then proceeded to stand and talk with a co-worker, as I bagged my stuff and the line behind me got longer. One time a female cashier stood and read a paper I had purchased as I bagged my groceries. This is why I usually go to Shop Rite.

  7. Donna Carroll says:

    I used to hate this store BUT NOW I LOVE IT. The people you have there now are fantastic. There was a young man keith was very helpful with me with the orange juice i was looking for. Also Sam the cashier was every every pleasant. Explained. How much i safe and ask if i collected the stamp for the pots set.he is very friendly. NOW i shop at this store once a week. The rye store 10573 store 2450

  8. Carole Heisman says:

    I filled out a survey for 10 minutes and then I was told I was on the incorrect survey! Here I tried to compliment to terrific woman who helped me. One lady was in the seafood dept. and couldn’t have been more helpful with my style toon and wright per person for fish and then helped me on finding something while also helping others and did it with a Emile: her name was Wendy. kudos to Wendy and her personal skills and an asset to Acme. Then needed more items got a recipe I was assisted by a Cathy up at the customer service and office who also vouldn’5 have been more helpful and because your store fidb’5 carry 3 bean salad anymore she printed out what I would need to get the same flavor. By the way shop rite and Oublux in the Douth have the three and four bean salad and u no longer carry it for your information so it is still out there in case I return. Lol. Just informing u I Coukdn’thave asked for these woman to be mire thoughtful and I am living in the Diuth now and they showed the birth it also can be done. Kudos to them and to u for hiring people that leave their customers happily satisfied when exiting your store.

  9. tom spernal says:

    I was at store # 0109 to purchase deli meats for a party , the deli manager Mary pat took time out for me and was extremely helpful and courteous a true asset to your store, my party was a success. Thanks

  10. Tobias Johnsoon says:

    I use the Acme when I am purchasing sale items from the weekly sale paper. I also have purchased items from the salad bar, it is quick and easy.

    Tobias Johnson

  11. robert Gleeson says:

    Recently I received outstanding Help at the jersey City Acme from 2 checkers. They were #131 and #141. I have had occasion to note how helpful others in the store have been. Your manager deserves great credit for his efforts in customer satisfaction. You have a great market.

    Thank you
    Bob Gleeson

  12. Barbara London says:

    I shop often at ACME in our area in Dresher PA. store, #7722. On October 19th, I needed some help with a product, and the employee named Donna was so helpful! Every time I shop there, she is always pleasant and very knowledgeable. I really appreciate her kindness and knowledge. Thank you for having such an excellent employee.
    Barbara London
    814 Jennifer Dr.
    Dresher PA 19025

  13. clyde vigil says:

    I routinely go to the tuckerton acme. the trip is always a pleasure.I feel that fran in the meat dept. deserves special recognition. Hes always pleasant and always goes beyond to help me.I tell him what im looking for and he helps me select the meat im looking for. He is a real asset to the store. My visit was on 10/22/16 at 13:10:15 cashier:AnnaMarie. thank you clyde vigil.Feelfree to contact me at 609 296 9140

  14. joyce myers says:

    Saturday morning on 22nd of Oct.2016; Dave was very helpful to me at the Customer Service Desk with my purchase. Thank you Dave! job well done.

  15. Eleanor Coutts says:

    Worried Acme @690 Millbrook Rd Randolph NJ 07869 is needing attention. I have noticed empty shelves, change in products, elimination of products, and less manned check out station.

    It is frustrating to have to return for items because they were not avaliable . This has become noticeable the last month.

    sincerely, Eleanor Coutts

Survey Discussion