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ACME Customer Satisfaction Survey

How do you think of your recent purchase experience in ACME market? Do you think the assistants there are helpful? You are now invited to share your candid feedback with ACME market through this customer satisfaction survey.

ACME Customer Satisfaction Survey Guide

  • Refer to the Reference Link One at the bottom for survey completion
  • Select the state and store you visited and click the “Next” button

ACME Customer Satisfaction Survey

  • Select the date of your visit

ACME Customer Satisfaction Survey

  • Enter your email address
  • Select the time you visited
  • Enter the cashier/operator number

ACME Customer Satisfaction Survey

About ACME Markets
Acme Markets is a supermarket chain operating in Pennsylvania, New Jersey, Delaware and Maryland. It mainly offers bakery, dairy, deli, frozen foods, general grocery, meat, pharmacy, produce, seafood, snacks and liquor.

Reference Links

  1. ACME Customer Customer Satisfaction Survey Link: www.acmemarketssurvey.com
  2. ACME Official Site: www.acmemarkets.com

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YOUR RATING
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Rating 4.755votes

  1. Rated 5
    says:

    The store is always clean and the employees are always helpful to the customers.

  2. Rated 5
    says:

    Having shopped in many supermarkets, I’m reminded that good customer service is a huge part of the grocery buying experience. Recently, I shopped in the Thorndale Acme and I visited the Bakery Department. Your employee, Missey Cook, was really helpful. She took the time to speak with me about your cakes. She’s very positive and upbeat and made my shopping trip enjoyable. When I need a cake once again, I will stop back and speak with Missey.
    I congratulate you on your hiring of such an effective employee. Keep up the good work!

  3. Rated 5
    says:

    I was in while I was in line and the customer in front of me had an expired coupon and is very irate with Betty Lou she told her the coupon was outdated customer seem to get mad she was then told I hope you have a better day seem to be a really good thing to say and the service went over really well it just made me feel good that Betty Lou handled the situation then she took care of me excellent service OPER 112

  4. Rated 4
    says:

    Good service. All but one sale items were available. Oper. # 105

  5. Rated 5
    says:

    It was very satisfactory very nice and kind and her name is Latisha oper 141

  6. Rated 4
    says:

    Every one is always polite can’t complain

  7. Rated 5
    says:

    Would like to recommend Mona from the Park ridge ,nj store with the highest praise. I have never seen her in a bad mood and it always so pleasant. I look forward to seeing her. She is wonderful.

  8. Rated 5
    says:

    I received nothing but excellent service and the staff are well mannered. Checkout was great didn’t wait a long time. It was 9:28pm ,cashier Oper 104 very polite, great smile and very gave great courtesy.

  9. Rated 5
    says:

    All of your staff are polite and a pleasure to deal with. today Fanny oper. # 129 went out of her way to answer my questions It is Employee like her that will keep me as a Acme shopper at your store at 3105 east main st. . Mohegan Lake N.Y.10547 . Tim …

  10. Rated 5
    says:

    So first I would like to say your new cashier Nyla is amazing I came in today and yesterday but yesterday it was just me and her an Margert I believe rung me up. The store was pretty empty but Nyla took the time to help me find what I needed which was a lot and she was happy about doing it to put the icing on the cake it was only me alone with 2 carts because I’m preparing for July 4th Nyla offered to help me with my bag to the and she helped me load my car. I love you choice of employees she was amazing.

  11. Rated 5
    says:

    Very god service fish department flor castro very nice and 2 guys

  12. Rated 5
    says:

    june 27 me and my wife went to acme in bryn mawr,pa 19010 and reva #10311/cashier gave us an excellent customer service also coupons for our next purchase which we greatly appreciate!

  13. Rated 5
    says:

    On June 24, 2017 my husband and myself went to the Acme in Logan TownshiP, NJ to grocery shop. On our way in we noticed they had a patio set on sale. The week before the wind had blown our patio umbrella up in the air and it came down and shattered our patio tables glass top, so we were in need of a new table. We purchased the patio set at the Logan Township store, but our dilemma was we had no truck to get the set back to our home. The girls at customer service were wonderful. They asked the store manager Mr. Dipper if he could help us out. Mr. Dipper and another Acme employee named Josh loaded the table and chairs on Mr. Dipper’s truck and they delivered it to our house. They couldn’t have been nicer and we greatly appreciated their assistance.

  14. Rated 5
    says:

    The seafood dept is always well stocked and helpful! My first place to shop for fresh!

  15. Rated 5
    says:

    The women that waited on me ( Angela ) in the Deli was quick to wait on me and knew what she was doing. I had my order and on my way in record time. ( store 7817 )

  16. Rated 5
    says:

    Very good customer skill and polite personal and clean very well stock shelf

  17. Rated 5
    says:

    Store 7810, cashier collein h, operator 320! Best service ever, St Michaels Acme reigns over all the other local stores and provides lower prices and better customer service than Grauls. Reel James, Linda, collein, Mark and Kerry to keep up the good work!

  18. Rated 5
    says:

    The Pharmacy group is the BEST, they go out of their way to meet my needs 100 %
    Great store West Goshen Pa

  19. Rated 5
    says:

    Kevin and Vanessa are amazing! Acme in riverside ct. I forgot my wallet and they let me take my groceries home! Trusted me to come back and pay which I did. Great community respect and customer treatment. Would come back here any day!

  20. Rated 5
    says:

    Jackie was a big help in setting me up to use my Mixx coupons.She was informative,pleasant & could not be more cordial.I rate her a #5

  21. Rated 5
    says:

    I shop at Acme @2nd & Girard Phila. Pa. Ron J. In the seafood dept. is the Best…he is friendly, courteous and bery

  22. Rated 5
    says:

    The employee Miranda was such a great help to me yesterday. I couldn’t be more pleased with the acme store in Vernon NJ. I go there all the time and Miranda is always helping me, weather it’s pouring my grocery’s in my cart for me or helping me find what I need. All the employees are always great!

  23. Rated 5
    says:

    employee Grace was extremely helpful to me this morning and went out of her way to ask a manager if you carried a product I was searching for. I really appreciated her help. Good employee!!

  24. Rated 5
    says:

    Great place to shop.

  25. Rated 5
    says:

    Great ladies working there

  26. Rated 5
    says:

    Bibi was extremely courteous kind and helpful. Put my cellphone down on counter and she made sure to hand it to me.

  27. Rated 5
    says:

    Rate 10 for Pat at Acme, Big Elk Mall Elkton, Md. Pat works in the deli and always makes available fresh salads, and deli meats to customers. Shes helpful with my selections and always very energetic and service with a smile.

  28. Rated 5
    says:

    loved seafood market Kirkwood Highway. Linda was great – very helpful and nice to me.

  29. Rated 5
    says:

    Acme took over for Pathmark and I like it more. Good food, good sales and the employees are helpful

  30. Rated 5
    says:

    Tiffany always had excellent customer service at Rye brook store rating 5

  31. Rated 5
    says:

    High regards for Kayla as an especially professional, gracious and effective check-out person.

  32. Rated 5
    says:

    Kevin Allen, he was very helpful. He went above and beyond to help me and my family.

  33. Rated 5
    says:

    Bakery department staff especially your staff person I believe her name was Kim Cassidy she was very informative about cakes that are available for different occasions she is truly an asset to acme she was also very friendly.courteous I give a 5 star rating to the 8th street acme in ocean city New Jersey

  34. Rated 4
    says:

    Visited the Store in Jersey City on 18th Street
    For the most part Great people very helpful.
    Customer Service needs improvement very slow. Gail from beauty supplies couldn’t do enough to please!

  35. Rated 4
    says:

    Visited the Store in Jersey City on 18th Street
    For the most part Great people very helpful.
    Customer Service needs improvement very slow. Fail from beauty supplies couldn’t do enough to please!

  36. Rated 1
    says:

    Visited Middletown, Delaware store and just wanted to say that Brenda was fantastic as far as customer service is concerned. I also couldn’t log on to survey sight to give her 10’s

  37. Rated 5
    says:

    I wanted you to know, a woman in your Greenwich, Ct Acme by the name of Ellen has been extremely helpful during both my recent visits. She went out of her way to find an obscure product for me in the back, and today at the register was just plain cheerful and nice and made my day better. She did the same for the gentleman before me. All the while being efficient and streamlining the process for everyone. I lost my receipt so I couldn’t enter the sweepstakes, but no matter. Just give this woman a pat on the back.

    Alan Gorkin 203-832-6530

  38. Rated 5
    says:

    I went to the Franklin Turnpike, Mahwah, NJ store today and just want to give a shout out to Robin who was my checker – quick, knowledgeable and efficient! Great job!!

  39. Rated 5
    says:

    I went to store in Salisbury Md and the ladies in the Deli Dept were so helpful to me. Thank
    You Teresa ,Tag and Tracy for all your help. Enjoy shopping here and you ladies are always smiling. This makes my day.

  40. Rated 1
    says:

    I was in the Acme in Kenilworth New Jersey today and I wanted to buy some President Feta cheese.
    The front of the display was covered by what appeared to be a teacher and the staff how to sell cheese. I did not be rude or interrupt them but they noticed my presence. I stood to the side trying very hard to get the attention of the person behind the display or anyone of those who were teaching people how to sell cheese. I was ignored by all who were trying to tell people how to sell. Funny isn’t it? Well I decided to go to Shop Rite and get my cheese. I live very close to the acme but Shop Rite is not that far away. I think that the smart thing to do would be to train your staff on off hours and even if you had to train them on the on hours you should still acknowledge that customers are around – so your training staff has a lot a to be desired. The blind leading the blind

Survey Discussion