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Mattress Firm Customer Satisfaction Survey

Mattress Firm is looking forward to your visit all the time. To serve you better for your future visit, Mattress Firm is inviting you to take the customer satisfaction survey to hear your feedback. Please feel free to talk about your true feelings.

Mattress Firm Customer Satisfaction Survey Guide

  • Visit the survey page through Reference Link One at the bottom
  • Select the city (closest to) where you made your purchase
  • Rate the statements using the scale listed below

Mattress Firm Customer Satisfaction Survey

  • After filling your personal information at the bottom of the page, you can click on “Submit” buttton to finish the survey

About Mattress Firm
Mattress Firm is an American retailing company and mattress store chain. It is committed to be a different kind of matteress retailer by foucusing on creating a unique shopping experience for the customer with a large selection of quality, brand name bedding products, competitive pricing and knowledgeable, well-trained associates.

Reference Links

  1. Mattress Firm Customer Satisfaction Survey Link: surveys.mattressfirm.com
  2. Mattress Firm Official Site: www.mattressfirm.com
Rate your recent Mattress Firm experience and discuss with friends
  • Extremely helpful
  • Very helpful
  • Somewhat helpful
  • Not very helpful
  • Not at all helpful
Rating: 4.4/5 (137 vote casts)

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2 Responses so far.

  1. Carolyn Kovac says:

    We purchased our new mattress from Mattress Firm Clearance in Goodletsville, TN. The help from Michelle Long was amazing. She knows her product well, and made our shopping experience so positive. I was filling out the survey and got cut off. I wanted you to know how pleased we are with our purchase. We saved over $600.00 by going to this store.
    The two delivery men were most helpfully and pleasant in setting up our mattress for us.
    We have no complaints about customer service. Michelle is a good employee for the company.

  2. Debra Murphy says:

    I have made many attempts to contact you,but to no avail. Your customer service is the most difficult customer service I have ever tried to contact.

Survey Discussion