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Nordstrom Rack Customer Survey

Nordstrom strives to satisfy its customers with quality and fashion products as well as exceptional service. What do you think of Nordstrom? Nordstrom appreciate knowing your likes and dislikes, your complaint, your opinion, anything you would like to say to it. Your candid feedback will help Nordstrom make further progress to provide you with better shopping experience. Nordstrom aims at making its customers not only lead the fashion but also built their own style. Take a few minutes to finish the Nordstrom Rack customer survey to help Nordstrom reach its goal which is in turn help yourself be different.

Nordstrom Rack Customer Survey Guide

  • Visit Nordstrom Rack customer survey page
  • Enter the transaction code printed below the barcode on your receipt

Nordstrom Rack Customer Survey

  • You may be asked to answer some general questions and rate your overall satisfaction

About Nordstrom
Nordstrom is an American upscale fashion retailer that offers clothing, shoes & accessories for women, men, and children. Nationally, Nordstrom competes with luxury retailers Bloomingdales, Lord & Taylor, Neiman Marcus, and Saks Fifth Avenue.

Reference Links 

  1. Nordstrom Rack Customer Survey Link: survey.medallia.com/rack
  2. Nordstrom Official Site: nordstrom.com

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Rating 4.04votes

  1. Rated 5

    I love checking out the jewelry section unusual pieces at a very reasonable cost

  2. Rated 1

    Worst customer service at The Tack in Warwick RI

  3. Rated 5

    I liked shopping at Nordstrom rack because attendance is great and I found what I was looking for everything has a lower price today I shopped there and I saved more money than what I wasted I thought Nordstrom rack has a great veriaty of clothing

  4. Rated 5

    Wonda A did a wonderful job helping me at Nordstrom Perimeter Mall in jewelry dept. Great employee!

  5. says:

    Just checked receipt for today’s purchases. Charged twice $49.75 for pair of boots. Overcharged for a pair of flip flops. Tag reads $6.50, Charged $9.10. Charged for $12.97 for a pair of shoes? I don’t even have in my bags. That’s almost $66.00 in over charges not including tax. Now I have to go all the way back to the store and deal with this!

  6. says:

    Just got home after purchasing men’s T-shirts. Price on tag $17.97 was charged $19.97.

  7. says:

    I have had bad service from your rack & Ontrac service. They could never tell me where a package that I ordered online & received it late. It finally came on Dec 29th. I was told Dec 16, 24, 26, and they never could find it & never told me nothing about it. The Ontrac still can tell me where it is yet, even thou it has been delivered. You should have better tracking system them that. I have 34 years at the post office & 9 years with Target dealing with online orders & they do a much better job at tracking their orders. I will not order anything online until you improve your system Thank you! Craig

  8. says:

    Hi, I love nordstrom and the Rack. Over the past 2.5 weeks Ive visited the Rack 3-4 times, looking for shoes. No matter the time of day I have found the shoe dept to be wrecked.
    Someone has taken one of a pair and placed it elsewhere. Either its in 3 sizes different or its in a box w similarly colored and modeled shoes (making it difficult to notice) or its been dropped between the back-to-back shelving. Obviously, its almost impossible to locate the other shoe.
    I spoke w two associates regarding this matter. They promised to help me search but both said what Id described was an every day occurence, requiring extra manpower to return the shoe dept back to order, before leaving for theï nite.
    This is very peculiar. This mischief appears to have been committed by an adult, bc shoes from the top shelves are moved frequently. Its also a person who is quite familiar w the shoes thruout the entire dept. (bc theyre moving a lot of shoes about in, most likely, a small amount of time…otherwise theyd have been caught by now.)
    Today was no different. As i discovered moved shoes, i dropped them on the floor, as the associates had done. This makes it much easier to match w a mate if located later.
    While foing this I noticed little black devices lying in some of the boxes. After a bit, I realized they were the sensory alarm devices which are attached to more costly items.
    I immediately took one to the cash registers and asked to speak to thr manager. BRYAN was notifieded, and I walked to the back to soeak to him about how the mess made it hard for ne to fine shoes and how the removal of sensors would make it far easier to steal expensive shoes. I was excited and spoke quickly, bc I had other business to address.
    BRYAN asked me repeatedly if I saw who did it. Each time I told him I never claimed to have seen anyone committing this mischief. Then he kept cutting me iff adking why had I come to the store so many times…WHAT?? Then he told me I needed to speak to him in a professional way…EXCUSE ME??

    Youve got nothing short of a gang operation, stealing AT LEAST your shoe dept blind. What else is being robbed at a high frequency?
    Youve got the MOST ARROGANT store manager Ive ever spoken to in my adult life. That man spoke to me as if he were a Muslim man speaking to a female Muslim. I was incensed by his misogynistic attitude.
    Please make certain his boss, Matthew Powell, reads this.
    I never could find the medallia survey, but my receipt numbet is R 0624 4906 8515 122616 4.
    Thank you.
    Debra Obrien

  9. says:

    I am a faithful customer at the Nordstrom’s Rack in San Leandro California, and I must say every time I go there I have such a great professional experience one of my favorite employee of Nordstrom’s is Ronna w. She is always very nice ,very patient ,very professional ,and very understanding..that’s why I tend to always go to the Nordstrom in San Leandro…

  10. says:

    Good morning
    Through this, I want to thank you: Nordstrom Rack

    On Sunday I was attended by Miss Ginnette D. She is one of the most thoughtful people.
    Disregarding that the store was closing, she behaves friendly and attentive.
    It was a significant number of questions and mistakes that I had to make my payment.
    She kept giving me the same confidence. She made me feel that I was welcome in this store.

    Thank you,Ginnette D.

    Att: Luis Talavera.

  11. says:

    I love it too many discount costumer service is excellent thanks

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